Karbonn Mobiles Complaints & Reviews

From stating my mobile is not working properly it has a magore problem that it, s network out automatically and whenever my contact persons tell me that my mobile is not in network than i reboot it. it, s a tarrabale foult to me. and two three time i went to service center 50 kms from my residence executive not given proper responce to resolve this problem. Now what i do? Pl. be aware.. Shashi kant [protected]

Your karbon care centre is so discusting . I have just gave my karbon mobile octane plus last month it has only a simple mike problem but still whenever I asked them when will they returen my mobile the only excuse is we dont have spare parts ..whenever we will get spare part we wil inform you..what wrong with this company ..is this company does not have just a mike? Than why are you operating and marketing? Pllz do something..its too much time.. The most worst services you are providing your consumers...plz improve it..

Respected Sir, I am purchasing karbon A12+ last year.My A12+ mobile battery is now gettiing spoil i want to purchase new battery for mobile. I enquire to yours cust care at Pune they don't have battery of this model.Sir i have getting so many problems because of your service. CUSTMOR CARE responsibilities replyies that that this was a limitetd addition.Sir pls.reply me that where can I get this type of battery as possible as.There are no more yours cust care office belong to my native place such as Sangamner Sinnar, NasIK where i collect this. So kindly request you that pls give me idea where can i get it...

Dear Sir/Madam, I bought a new karbonn octane plus mobile in Feb15 with IMEI No.[protected] and [protected] but facing problems when sharing any data from my mobile to other mobile.As discussed with customer care the same set needs to be changed but same model not in stock from last 1 week. Kindly resolve issue asap as i am facing a lot of problem due to same. Regards Amit Bansal [protected]

sir mai BHANU PRATAP SINGH mob no [protected] ; [protected] maine do baar complain ki abhi tak koi solution nahi hua . last baar 2 july ko ki .. kaha gya ki 2-4 din me resolv ho jaayegi but kuch nahi hua na hi service center se kuch problem resolve ho rahi hai 30 din ho gye service center me pade pade

I have purchase karbon a52 mobile on august - 2014 but now its creat
Problem sum time my mobile hang up totaly off no light even display
So i have to remove my battery than start

My mobile is geeting hot during telephone

My battery also geeting fatty it is rounding in blank glass or table]

My name is manoj kumar agrawal
Mobile no. [protected]

Karbonn mobile horrible phones & cheats service centres. . .
Gave my phone a90 karbonn at n. D. Traders b - 11 jyoti shikhar tower disst. Centre. . Janak puri delhi (Your service centre) .
As the problem of not charging was there. Which was due to software problem. . But your service centre took rs 530 for replacing battery connector. I thgt may be after taking money they will correct the error. But nothing happened. . Problem was still there. . I visited them again & again, wasted my hrs & hrs there at their service centre. . They just say change the charger. . I changed the charger to new. . Then too nothing happened. . I complained to you at [protected]@karbonnmobile.com. . But you people dont do anything. . Now m starting campaigning on internet & will tell how horrible your services are and you people just opened the service centres to cheat people. .
Nitin kapoor
[protected]

Hello This is inform you that i have purchased new Kabonn mobile 70 days back but with in a week it got switched off but then i have submitted the phone at Service center and i get my phone after 32 days but same days i have check and just plug in the charger after that phone again not starting. but again i have submitted the phone at center on 13 th June or still not received. so tell me what i have to do Complain no. KJASPDL14615KR1694 Either give me new mobile phone or rectify my complaint in a week time. if my complaint not resolved with in a week then i will move to consumer court against you. Regards Ratan Singh Aswal [protected] [protected]@gmail.com

I have purchased a Karbonn Titanium S1 Plus handset from Bigbazar e-Zone on 6th, March, 2015. After using of 2 and half months, its touchpad got corrupted. I have given the handset for repair under warranty to Karbonn Authorised Service Center, M/s. Smart Services, Bapuji Nagar, Bhubaneswar on 27th, May, 2015. After several follow ups through phone and personal visits tto the Service Center, I got only answer that, the defective part is not yet invoiced from the Parts Dispatch Center. Today is 3rd, July, 2015. I would request you to take necessary legal action towards return of my handset in working condition or otherwise submit the case in Consumer Forum for this type of mental harassment. Thanks & Regards, Tushar Kanta Lenka Manager - Maintenance 102 Ambulance Service, Ziqitza Healthcare Ltd. Bhubaneswar Ph: [protected]

sir bhanu pratap singh [protected] sir mere KARBOON A1+ SUPPER ki problem kab tak resolve hogi aapne kaha tha ki call aayegi abhi tak to kuch nahi aaya hai .. aur na hi service center se koi call aae hai mobile k baare me MOB IMEI NO H .[protected] and 492 complane no hai service center ki KJASPUP460615KR795 COMPLANE DATE 26/6/2015 AUR JAISA KI APKO BATA CHUKA THA 3 BAAR AUR RAH CHUKA H MOBILE SERVICE CENTER ME DATE 8/06/2015 KO PAHLE DIYA THA

Read the entire email trail [protected][protected][protected] From: [protected]@hotmail.com To: [protected]@karbonnmobiles.com Subject: RE: Karbonn Titanium S6 mobile issue and has not been repaired yet ([protected] ) UTL Case Date: Thu, 2 Jul 2015 06:58:41 +0530 Hi, It is almost 1.5 months now since the mobile is with the service center. How long is it going to take to get it repaired and returned to me? I need to know a specific date when the mobile is going to be returned. I need you to escalate this issue to your higher authorities now else provide me with your Manager's (or whomsoever you think understands the meaning of word "Customer Service") number and his email address and I will talk to him myself. Mohd. Tariq Azmi +91-[protected] From: [protected]@karbonnmobiles.com To: [protected]@hotmail.com Subject: RE: Karbonn Titanium S6 mobile issue and has not been repaired yet ([protected] ) UTL Case Date: Sat, 27 Jun 2015 14:58:08 +0530 Dear Mr. Tariq, We acknowledge the receipt of your E-mail. With reference to your complaint, we would like to inform you that the repairs for your handset is still under process and we would require some more time to resolve your complaint. We understand that there is already a huge delay but we assure you to resolve the complaint at the earliest. Request your cooperation till then. We again sincerely apologize for the distress you have gone through. For any assistance please feel free to call us at [protected], our Customer Care number from Monday to Saturday (10am to 7PM). Thanks & Regards, Anand Karbonn - Customer Support From: Mohd. Tariq Azmi [mailto:[protected]@hotmail.com] Sent: Friday, June 26, 2015 9:44 AM To: [protected]@karbonnmobiles.com Subject: RE: Karbonn Titanium S6 mobile issue and has not been repaired yet ([protected] ) UTL Case Hello Sir / Ma'am, So, here I am back again. Just acknowledging the email did not make any difference. It has been more than a month since I am without the new "KARBONN" phone I purchased, which I thought would be good enough as it looks like. But obviously I was cheated with the trash, in disguise of attractive looks. Adding on to it, customer service provided was at par with the product. I have been following up with service center every now and then and every time they refer me to contact customer care support and both of them have nothing to say but ask me to wait. I also wonder if the reply on these emails are auto-generated or there is some actual human being who really understands the grievance and frustration of a customer. If it is possible for such a big company as yours and if you are really concerned for the convenience of your customers, would you be kind enough to provide me with a time frame and a quick resolution. Just for your reference, attaching the retail invoice along with the receipt from Service Center. Hope to hear from you soon. Mohd. Tariq Azmi +91-[protected] From: [protected]@karbonnmobiles.com To: [protected]@hotmail.com Subject: RE: Karbonn Titanium S6 mobile issue and has not been repaired yet ([protected] ) UTL Case Date: Mon, 8 Jun 2015 12:54:37 +0530 Dear Customer, We acknowledge the receipt of your E-mail. With reference to your complaint, we would like to inform you that the complaint is still under process and we are in continuous follow up with the concerned team. We will get back to you with the exact resolution as early as possible. We understand your grievance and deeply regret your inconvenience. For any assistance please feel free to call us at [protected], our Customer Care number from Monday to Saturday (10am to 7PM). Thanks & Regards, Upendra Kumar Karbonn - Customer Support cid:image002.[protected]@01CF2CBC.9F43D3D0 From: Mohd. Tariq Azmi [mailto:[protected]@hotmail.com] Sent: Monday, June 08, 2015 12:11 PM To: [protected]@karbonnmobiles.com Subject: Karbonn Titanium S6 mobile issue and has not been repaired yet Hi, I purchased Karbonn Titanium S6 mobile from Flipkart on 17 February, 2015 which got delivered on 3rd March, 2015. After a few days I started experiencing issues with phone like frequently getting stuck / hang up, touch screen not responding properly etc. I contacted the service center (M/S Anand Computers) on 23 May, 2015 and submitted the mobile there (Please find attached receipt I received from Service Center). After that day, I have been following up periodically with them but I did not get a satisfactory response. As per them them, they are waiting for some hardware parts which will be required to replace on phone. It has been more than 2 weeks now and I have not got my phone back. When I called them once again, they provided me with a Job Code number which is KUASCUP007J536 and asked me to contact the Karbonn customer care support. I spoke to Mandeep there and she recommended me to send an email to you. Kindly get the necessary hardware parts dispatched ASAP and if possible, contact the Service Center team to get the issue with phone fixed. Please also revert and let me know how soon can I expect to get my mobile back (after it has been repaired). Other Details Model of phone- Karbonn Titanium S6 Person who purchased this mobile on Flipkart- Mohd. Tariq Azmi Order was placed under my father's name- Mr. Qaisar Javed Azmi Attachment includes- Invoice of phone purchased and Receipt from Service Center Regards Mohd. Tariq Azmi +91 [protected]

Sir, I had bought a karbonn mobile (Karbonn Titanium s3 ) back in December 2014 from snapdeal.com . In course of time the touch panel became faulty and I submitted it to an authorised service centre named Lakshmi Telecom who took over the set and it was completed on 17th March, 15. Till then almost 4 months have gone by and still I have not received my handset. I called up karbonn customer care where they told me that my set had been repaired on 12th May and that I will get it within 10 days positively. But till then many 10 days have gone by but I have not received my handset. This was told to me by the customer service representative named Mr. Vikramjit Singh. This has been to much and now I demand a heavy compensation along with my handset. Look into the matter with much urgency. Anirban Mukherjee (Ph no: [protected]/[protected] )

Hi, I purchased a mobile Karbonn octane plus ([protected]), when I had received the mobile soon after I realized that the MIC problem (outgoing voice problem) of mobile was not working .As per the procedure I went to the registered service Centre in Infinity care and they asked me to pay 750 rs first to get the MIC replaced or repaired, at that time my mobile had already been dead completely, when i dropp for repair then i call them only recived only one ans your mobile update will update after 25 day, when i call agin when i got same ans your mobile status update after 25 days, i tired for call and his same ans and finally i got mobile then i face other problem the flik in disply (display line problem) and camera was not working i face problem from last 6 months to till date

i was submited my phone (titanium octane plus) in service senter of karnonn.. after 20 day they say they don't have a part... and they aslo told me there is no any tat of that...and am not the single one who is face this problme... Application no below mention:- KJASPDL108C1SR2943B so i suggest to everyone plz don't buy any karbonn mobile... its total waste of money..

I AM AMAR DHARMA HAS BEEN DEPOSITED MY KARBON TITANIUM S99 (BLACK)FOR REPAIRING AT SERVICE CENTER SINGH MOBILE COMMUNICATION (F-4 BHAGWATI COMPLEX, OPP NANDAN CINEMA, GARH ROAD MEERUT) ON 20/06/2015 .MOBILE EMEI NUMBER IS [protected] .SERVICE CENTER HAS REMOVED ON ANOTHER PLACE WHICH IS NOT INFORMED TO CUSTOMERS AND REPRESENTATIVE IS NOT RECEIVING MY CALLS.I M CALLING THEIR BOTH NUMBER [protected],[protected].MY JOB SHEET NUMBER IS 8W390.PLEASE HELP ME MY CONTACT NUMBER IS [protected]

We have purchased a Karbonn mobile A99 on 27.9.14 at Poorvika Mobiles, Valasaravakkam, Chennai. IMEI No. [protected] & [protected]. Due to non-charging of battery it was given for repair to PMW Cares, T. Nagar, Chennai -17 on 18/07/2015. It was learnt that in addition to the above problem there was heating of board also. The service is being carried out under warranty period. After one month have lapsed the phone is yet to be repaired and handed over to us. In addition it is being said that the phone is sent to Bangalore and Hyderabad for testing. No concrete reply is received and the status of the phone is unknown. Since it has developed this much problem I request that the handset may be replaced. T.K. Rajkumar

I brought a new Karbonn Titanium Octane Plus dated[protected] After some time there is a problem in my handset. on 30 March 2015 I deposit my handset in Customer care Radha Krishana communication Panipat. But there is no action till date.You will take the action otherwise submit the case in consumer court. [protected]

MAI BHANU PRATAP SINGH MOB NO[protected] 4 BAAR MOBILE REPAIR KO DIYA LEKIN HAR BAAR WAHI PROBLEM AUR SIGNATURE KARA LETE HAI KI OK KAR DIYA MOBILE. PAHLE COMPLNE KIYA TO 15 DIN LIYE FIR KIYA TO 15 DIN ABHI KIYA TO 15-20 DIN BATA RAHE HAI BUT PROBLEM WAHI KI WAHI . D.E.O HI KAR DE MOBILE KA WO BHI NAHI.AGR KUCH KAHO TO KAHTE KARBONN CARE NUMBER PE BAAT KAR LO AUR ABHADRATA SE BAAT KARTE HAI JIS SERVICE CENTER ME JAAO PAHLE KA COMPLANE NO. KJASPUP460615KR570 DATE 08/06/15 ISS SE PHLE 2 BAAR BNNE KO DIYA AUR ABHI JUST KA COMPLANE NO. KJASPUP460615KR795 DATE 26/06/15 3 MAHENE SE SERVICE CENTER GHUM RAHA HU BUT KUCH NAHI HO RAHA PLZ HELP ME

Hi, I have submitted my faulty phone on warranty on 28-May-2015 and after continuous follow up they are totally making me fool for last 15 days and till date i still not got any update from company. Please help me to get my mobile back asap. Thanks, Vikram vikram.[protected]@gmail.com

Date From : 12.05.15 of complain registered to Service center Name : B.Anandbabu Cell: +91-[protected] Service Center : United Care (Tambaram) Chennai Service NO Job sheet - KJASPTN066515K396 IME NO :[protected] To whome soever it may concern, Please note i have handed over my mobile to service center for Networking problem and they taken for service and said this problem is unable correct . so we need to send this mobile to Karbonn head office (Delhi). After a 1.5 month with continues follow with Service center and karbonn customer care. And finally advised the mobile will reach the service center on 11.06.15. I have not got any information on the mobile phone from service center . So, i personally went and check for the details on mobile. On request, they searched and handed over to me. Then i have checked the problem is rectified . But still the network problem is not corrected also from the Karbonn Head office Service center. However, they said need to send again to Head office. Now again im waiting for 20 days . Still unable to find the solution. Kindly help us to get back my mobile phone Best Regards Anandbabu