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Karbonn Mobiles Complaints & Reviews

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Updated: Jan 17, 2024
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Karbonn Mobiles reviews & complaints page 36

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A
Anil K Bhatia
from Delhi, Delhi
Apr 5, 2015
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Address: New Delhi, Delhi

I submitted my phone on 9th Feb 2015 to the service center under Job sheet No. KJASPDL108215K23465 for a screen issue which I faced in just 4 months after purchase. They told me that by maximum 1 month, I'll get my handset repaired. On 9th March they asked me to wait for just 10 more days, reason being the mobile part was not available. After those 10 days, again they asked me to wait for final 10 days more. All these days my handset is in the center as it is as I submitted. Now that final 10 days past and this time again they are asking to wait for another final 10 days which is not acceptable. All these call backs were done by me and I never received any call from the center. This seriously not acceptable from a customer end and I am really not happy with this kind of service. I kindly request to take some strict action regarding same. Either I want my phone back in this last 10 day span or I want my money back on the 11th day.
Karbonn Mobiles customer support has been notified about the posted complaint.
I haven't received any call back from the company till yet. I am not sure what kind of service they are looking forward to give to their customers. Seriously, not happy.
So Today I called as it completed another 10 days, but still the same behaviour. They do not know about when I will receive my phone. They do not have any deadline form same.
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    mahisam90
    from Delhi, Delhi
    Apr 4, 2015
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    Address: Panipat, Haryana

    I have just purchased a karbonn machone this mobile has good features but its battery backup is so dull. It is not so good phone it goes hang when some apps are in process and we get a incoming call after receving call it hangs all time. two main problems are in karbonn machone it goes hang and its battery backup both. Do you will give any satisfactory solution why should i purchase korbonn mobiles. I will give its complain to the consumers websites i[censored] will not give any solution as soon as possible. My contact no. [protected] [protected]@gmail.com
    Karbonn Mobiles customer support has been notified about the posted complaint.
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      N
      nurulkhan
      from Gurgaon, Haryana
      Apr 4, 2015
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      Address: Gautam Buddh Nagar, Uttar Pradesh

      Karbonn's S3 Titanium Phone purchased in Oct '14 Display problem faced within 4 months of purchase and matter reported to Karbonn service centre on 17-Feb. Also submitted the device with them. Till today (More than 6 weeks after submission), I have not received any intimation from them regarding date of delivery. After every mail/call to their customer care centre, I'm told to wait another 7-10 days but after the said period is over, I hear the same thing again. This has been going on in loops for past 6 weeks and I feel like I have been mentally as well as financially been harassed for their incompetence. - Nurul Khan P: +91-[protected]
      Karbonn Mobiles customer support has been notified about the posted complaint.
      Karbonn S3 Titanium Phone purchased in Oct '14 Display problem faced within 4 months of purchase and matter reported to Karbonn service centre ( Anuragni Electronics Noida ) on 17-Feb against job sheet No. KJASPUP422215L6839. Also submitted the device with them. Till today (More than 6 weeks after submission), I have not received any intimation from them regarding date of delivery. After every mail/call to their customer care centre, I'm told to wait another 7-10 days but after the said period is over, I hear the same thing again. This has been going on in loops for past 6 weeks and I feel like I have been mentally as well as financially been harassed for their incompetence.
      Nurul Khan P: +91-[protected]
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        A
        Awanishkumar
        from Delhi, Delhi
        Apr 3, 2015
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        Address: Ghaziabad, Uttar Pradesh

        I purchased your Product Karbonn Smart phone on 05 Dec 14 from Galaxy Mobile at Shyam park extn. in Sahibabad (UP). The mobile was working good, recently from last 5 to 10 days back, during switching on of mobile the display was coming in white line. On 28 Mar 2015 the set is given to your service center "CHAUHAN COMMUNICATION " Shop No. 304, Hans plaza complex, Ambedkar road, Ghaziabad (UP). The service center is saying to give my mobile after 25 days which is a long time to survive without mobile. I am a defense personnel working away from my family. The mobile is the only way for communication. How can a man like believe on your costly product like Smart phone, which is gating unserviceable within 04 to 05 months. Pls resolve my problem as soon as possible.
        Karbonn Mobiles customer support has been notified about the posted complaint.
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          kishorekjs1979
          from Chennai, Tamil Nadu
          Apr 3, 2015
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          Address: Chennai, Tamil Nadu

          I BOUGHT KARBON A5S IN JULY 2014, THE PHONE NOT WORKING FROM OCT 24.2014, I GAVE TO KARBON AUTHORIZED SERVICE CENTER IN CHENNAI- MOBILE INDIA, 2/49 NORTH ROAD WEST CIT NAGAR- [protected]. ON 18.11.2014..BUT TILL NOW THE MOBILE WAS NOT RETURNED. IMEI NO : [protected]
          Karbonn Mobiles customer support has been notified about the posted complaint.
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            P
            prashanthpanna
            from Kumta, Karnataka
            Apr 2, 2015
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            Address: Haveri, Karnataka

            Respected sir, iam purchase sparkle v phone on homeshop18 on 21october2014, imei no;[protected] &[protected].but the mobile does not work, so igive to service center india one service center in ranebennur.on the day of march 9.2015 but they give the mobile on april 2, 2015, as not repaired.saying that not repaired.please respond, from p.r. [protected]@gmail.com
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            Karbonn Mobiles customer support has been notified about the posted complaint.
            Apr 03, 2015
            Updated by prashanthpanna
            there is no response from, mobile india service cente .please response. my contact no is [protected]
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              Kuldeep saverni
              from Palwal, Haryana
              Apr 2, 2015
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              Address: Hyderabad, Andhra Pradesh

              Sir, Please find the attached herewith the mobile bill. I am a user of the Karbonn A6 mobile last six month. I have purchase the karbon mobile on dated 1/10/2014. Now we given to the mobile three times in your service center lot of problem. Now we facing the camera problem of mobile in service center & one month is over till now i have not received my mobile handset. I have submitted the mobile handset with camera problem on dated 21-Feb-15. till time i have not received mobile. Service Center person told me we can not do any things it is company process. it is process 3-4 months. Please clear me if i have given the mobile in 3-4 months, what is my use of mobile. I have purchase the mobile in Rs 4150. It is my investment but i am using the mobile 4 months with out any problem. Mobile Deposit details in service center :- Job Number:-KJASPAP138215K2125 Date of deposit:- 21-Feb-15 Service Center Details:- Karbonn Service Centre – Secunderabad, Hyderabad Name : Sri Sai Communications Address : No 26, Hardy Complex M.G Road, Opposite Chermas, Secunderabad. City : Hyderabad Area Name : Secunderabad.Phone Number :[protected] / [protected] Kindly do the needful. Kuldeep Sharma \ [protected] Snap-on Tools Pvt Ltd, 1-8-308/4, Beside Bajaj Service, 1st Floor, Pattigudda Road Begumpet. Secunderabad- 500003
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                V
                vineet m
                from Mumbai, Maharashtra
                Apr 2, 2015
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                Address: Panchsheel Nagar, Uttar Pradesh

                i had submitted a smart tab 8 karbonn in your service station HAPUR, job no. KJASPUP3141151K5554 name HIMANSHU CHAURASIYA But not return found this is second time i submitted & first time tab lying in care more than 5 months . is this typing of service good ? i faith in kabonn product but disappoint with poor services, so please help me in this favor soon . regards vineet maheshwari [protected] [protected]
                Karbonn Mobiles customer support has been notified about the posted complaint.
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                  N
                  navin bala
                  from Gurgaon, Haryana
                  Apr 2, 2015
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                  Address: Chennai, Tamil Nadu

                  dear sir, I bought a mobile(karbonn titanium octane plus white) about 3-4 months ago...at first there wasn't any problem in my phone but now it is not working properly and its not charging...even the charge in my phone is suddenly decreasing(if its 100 percent and at that time if i am using it for only about half an hour it gets decreased suddenly to 50-60 percent...now i am unable to use my mobile phone right now...so i am giving this complaint in front o[censored]... so please take this as a serious issue and try to overcome it...
                  Karbonn Mobiles customer support has been notified about the posted complaint.
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                    I
                    imvineetvivek
                    from Bhuj, Gujarat
                    Apr 1, 2015
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                    Address: Darbhanga, Bihar

                    Sir, I am living in Darbhanga, Bihar. I have visited Karbonn Service centre (at Donar Chowk) around 10 times at Darbhanga reg repairing of my mobile. The Karbonn Service Centre, Darbhanga is running a parallel mobile repairing shop "MOBILE WORLD". In Most of the cases, Mobile handsets being collected at Service centre and being repaired at that second shop, Customers are advised to collect the handsets from "MOBILE WORLD", second shop. By this, your engineers are insisting that - 1. handset will not repaired under warranty (showing any reason) 2. charging around Rs. 800-1000/- for every time of repairing and keeping handsets around 15 days. For all complaints, they try to divert that this will not repaired under warranty and making image of Karbonn brand worst.
                    Karbonn Mobiles customer support has been notified about the posted complaint.
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                      sandhya srivastav
                      from Delhi, Delhi
                      Apr 1, 2015
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                      Address: Ballia, Uttar Pradesh

                      MYSELF DEEPAK KUMAR SINGH, SUBMITTED MY MOBILE 25 DAYS AGO, AT KARBONN SERVICE CENTER.THEY TOLD THAT MOBILE HAVING PROBLEM FROM BOARD AND TAKE MY MOBILE AND SAID IT WILL REPAIRED SOON AND DELIVERED TO U SOON.BUT AFTER 25 DAYS IT WILL NOT HANDOVER TO ME...SO PLEASE TAKE A QUICK ACTION ON IT AND SOLVE MY PROBLEM AS SOON AS POSSIBLE. MODE NO_A29 IMEI NO._[protected]
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                        Loknath Agarwalla
                        from Bhubaneshwar, Odisha
                        Apr 1, 2015
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                        Address: Khordha, Odisha

                        Dear All, I have bought online - Karbonn Mobile Phone KC620 on 18th Oct 2014 through online website with bill and one year warranty. The phone got switched off automatically after few days o[censored]sage and I gave it to company's mentioned service center at Bhubaneswar - Smart Service - on 7th January 2015 vide Job no - KJASPORO38115K181, local serial no - 1341, mobile no[protected] Since then I have been doing follow up with them. Its about to 3 months and I am yet to receive my cell phone back or any status on the same. It is matter of shame for the company like Karbonn to cheat customers with poor service quality. I will take up this matter to consumer court against the company soon. Please see the attachement and help me to resolve the issue. Thanking you Loknath email id - [protected]@gmail.com [protected]
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                          deepaksingh1234
                          from Mumbai, Maharashtra
                          Apr 1, 2015
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                          Address: Kanpur, Uttar Pradesh

                          sir i have purchased karban titanum s5 plus through home shop 18 on dated 15/04/2014. mobile battery not giving backup properly and data cable also not working. your authorised service center which suitable in express road kanpur deny to replace both item. i have called to customer care center they informed me your warranty period till 15th aprail 2015. please take necessary and favourable action my contact no.[protected] [protected]
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                            D
                            dhrupen shah
                            Mar 31, 2015
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                            Address: Ahmedabad, Gujarat

                            handset-s32303 buy via flipkart dt 8/12/14, got defected 6/3/15 your service centre asked to come after 3 days as their computer system diidnot work.we give handset at devansh enterprise, at gujarat, ahmedabad, on 10/3/15. they asked us some battery problem, still after 20 days they tell us battery take time of week from compny.with our esteem organisation services takes so long is ruins our image.so plaease expedite the same to be done shortly and in warranty segment . my handset IMEI -1 NO- [protected] and purchase by inv. DHRUPEN P SHAH AND MOBILE NO-[protected] AT DEVANSH ENTERPRISE OUR JOB SHEET NO IS - 417
                            Karbonn Mobiles customer support has been notified about the posted complaint.
                            handset-s32303 buy via flipkart dt 8/12/14, got defected 6/3/15 your
                            service centre asked to come after 3 days as their computer system
                            diidnot work.we give handset at devansh enterprise, at gujarat, ahmedabad, on 10/3/15. they asked us some battery problem, still after 20 days they tell us battery take time of week from
                            compny.with our esteem organisation services takes so long is ruins
                            our image.so plaease expedite the same to be done shortly and in warranty segment . my handset IMEI -1 NO- [protected] and
                            purchase by inv. DHRUPEN P SHAH AND MOBILE NO-[protected]
                            AT DEVANSH ENTERPRISE OUR JOB SHEET NO IS - 417
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                              Mohamed Hasir
                              from Delhi, Delhi
                              Mar 30, 2015
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                              Address: Erode, Tamil Nadu

                              sir im using karbonn A12 star, its not charging, so i gave it to service center... they said that the phone board has gone... so they asked time to replace the board. still it was 40 days, they dint replace that... they make me to complaint you... my EMI no is [protected]... plz help sir... my no is [protected]...
                              Karbonn Mobiles customer support has been notified about the posted complaint.
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                                pawan dhull
                                from Delhi, Delhi
                                Mar 30, 2015
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                                Address: Sonipat, Haryana

                                I have given my mobile for repair to Karbonn service center(Sonu Mobile Care) at Sonipat Haryana on 11/2/2015. Since them i am following with the service center and everytime they tells when it will be ok we will let you know. I have bought Karbonn mobile on 29/3/2015 form Chopra Communication, Geeta Bhawan chowk, Sonepat -131001 Bill No 1061. Model No. A-9*. IMEI/ESN1:- [protected] Job Sheet No. - KJASPHR172215K932 I really under shock with the kind of response i getting from Karbonn. My mobile No. is [protected]
                                Karbonn Mobiles customer support has been notified about the posted complaint.
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                                  Sikander Naik
                                  from Rohtak, Haryana
                                  Mar 29, 2015
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                                  Address: Baramulla, Jammu and Kashmir

                                  I have send my Karbonn A7* handset for repair to concern service centre on 20th December 2014, but no response given by the same side, I have send the same hand handset two times before to the concern service centre but the same problem persists again and again [protected]
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                                    kamlesh rajpurohit
                                    Mar 29, 2015
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                                    Address: Jodhpur, Rajasthan

                                    Sir, I buy a karbonn Mobile from flipkart... After same month mobile display getting wight ... I am going to service center but they are not recived my mobile to repair in warranty . They told because I buy from online . But company gave 1 yr all india warrenty.
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                                      pushpmangla
                                      from Mumbai, Maharashtra
                                      Mar 28, 2015
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                                      Address: Faridabad, Haryana

                                      MY HANDSET SOFTWERE PROBLEM MY PHONE IMEI NUMBER [protected] AND MODEL NUMBER KARBONN TITANIUM S2 PLUS.I WAS SUBMIT TO KARBONN SERVICE CENTRE ON 13 FEB.2015 .BUT I WAS NOT RECIEVE TILL YET THIS TIME. WHERE AS THIS SET IS WARRENTY PERIOD. HE TOLD ME YOUR NOT REPAIR I WAS EXCHANGE MY SET WITH 2ND HAND SET
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                                        Phani Ram anusuri
                                        from Chennai, Tamil Nadu
                                        Mar 28, 2015
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                                        Address: Krishna, Andhra Pradesh

                                        sir, It was nearly a month i have given my phone upto now i didn't recievd it when i asked for wt the reason for not reciveing they said that they send it ti company .I[censored] take these many days for service how can i buy another phone of Karbonn brand. I am facing a problem no one is giving proper answer.My job no A413J10034
                                        Karbonn Mobiles customer support has been notified about the posted complaint.
                                        Sir my Karbonn Mobile problem at 25.02.2015 i sent this mobile Chennai - Chrompet Service center, Name is Diya Solutions, this complaint NO. KUASCTNO.11J472, he is told me mobile was sent it Head office Bangalore many time board was to repair
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