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Karbonn Mobiles Complaints & Reviews

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Updated: Jan 17, 2024
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Karbonn Mobiles reviews & complaints page 38

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Neeraj21121990
from Mumbai, Maharashtra
Mar 16, 2015
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Address: New Delhi, Delhi

Contact us:[protected] || [protected]@flipkart.com Spice Online Retail Pvt Ltd, Address : 60-D, Street No C-5, Sainik Farms, Delhi, CIN-U74140DL2008PTC183856, NEW DELHI, DELHI, - 110062 Order ID: OD[protected] Order Date:[protected] Billing Address/ Shipping Address Neeraj Kumar Shop no. 68, DDA Vegetable market, Ashram, South Delhi, Near Gupta Paneer. New Delhi 110014 Delhi Phone: [protected] FSN: MOBDYFURT9PKAPSX Karbonn K105s 1. [IMEI/Serial No: [[[protected]]] ] Grand Total 919.0 I'm Neeraj Kumar, I purchased the Karbonn mobile phone through online website called "Flip Cart", The phone was delivered to me, it was working hardly 2-3 months only, after that I went to up Karbonn Service Center, the guy told me there was Battery Defective and they kept my Battery for last 25 days and no resolution, however when I asked to update the software they said, there was a hardware problem, so this type of phone you're providing to the customer. I escalated this case through News and Media as well. I'm not happy with the services at all. These are the representative's give me the bad serices. My Job Sheet No : KJASPDL144215K964 Login Date :[protected] Authorised Service Center: JMV Technosol Pvt. Ltd 252-D, Sant Nagar, Est of Kailash, Opp. Church, New Delhi-110065 Mobile: +91 - [protected] Tel No :[protected],[protected] The guy I spoken to called in this center, The Senior of the authorised center, He gave me a commitment trhat %99, We'll call you and resolve the battery concern and They called me when the battery comes up, but no one can turned and no one can call to me. This is very ridiculous and poor services. I'm not suggesting anyone to purchase any phone from the online and Karbonn mobile phones.
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    sachinmehta201045
    from Mumbai, Maharashtra
    Mar 15, 2015
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    Address: Mumbai City, Maharashtra

    as given for repair my handset from 80 days they says they give new handset till not receive not new not old. and now they repair some ones used handset and that is not mine single part only they stick my imei sticker. please help me. after so many complaint i not receive single call. my name sachin mehta. mobile no. [protected]
    Karbonn Mobiles customer support has been notified about the posted complaint.
    same happening with me with karbonn mobile service center
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      khushwant saini
      Mar 14, 2015
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      Address: Alwar, Rajasthan

      Sir, I purchase a karbonn company mobile model titanium s5 about a 1.5year ago .which was suffer some sim problem after 2 month .i saw it to customer care they said that this was not repaired but you can get another phone instead of this after one month later . they give me 2-3 phone but all's are damaged out at starting they alls are second hand phones of another coustomers .i deposite hand to hand .3-4months spend through this procedure .they give me another phone after30 days this is suffers from same phone.i deposite it hand to hand .after30 days they give me same .i deposite it.am gona mad so i complaint in consumer court but they not take any action till yet whereas i report case around one year ago please help me sir ... Am gona mad due to indian system .it's so slow ... Plese help me anyone
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        Bubun Patra
        from Kolkata, West Bengal
        Mar 14, 2015
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        Address: North 24 Parganas, West Bengal

        I HAVE A KARBON MOBILE PHONE MODEL NO.A 20 FROM PURCHASE THIS MATERIAL I FACING VARIOUS PROBLEM I.E.TOUCH, BATTERY, SCREEN AND CAMERA. FROM LAST 9 MONTHS I VISIT HUGE OF CUSTOMER CARE CENTRE ATLAST THEY ARE SOLVE MY PROBLEM BUT CAMERA PROBLEM DOES NOT WORK PROPERLY STILL NOW. I THINK THE ABOVE PROBLE IS A MANUFACTURING PROBLEM. SO I REQUEST HOW I CAN DEFEAT THE PROBLEM. THANKS, BISWAJIT DAS [protected]
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          R
          Rakesh Kumar21
          from Delhi, Delhi
          Mar 14, 2015
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          Address: New Delhi, Delhi

          Sir, We had given one mobile A12star (IMEI [protected]) for repairing with a problem a touch hang dated 23/02/2015 Job sheet no. 1103 to your authorized service center KARTHEME at A/1, Chotey Lal Park, New Delhi - 110015. Inspite of our regular visit to your service center office the phone has not been repaired. Kindly help us and replay on what date should be collect the handset. Thanks Rakesh Kumar [protected]
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            A
            abhijit wani
            from Pune, Maharashtra
            Mar 14, 2015
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            Address: Pune, Maharashtra

            dear sir, i submitted my mobile in karbonn service center on 1st of jan 2015. still i didnt get my mobile back. many times i call the customer care service but the the executive not giving proper responce i request to you please give my mobile back as soon as possible my name is abhijit prashant wani my contact no is [protected] [protected]@gmail.com
            Karbonn Mobiles customer support has been notified about the posted complaint.
            the karbonn service is very bad
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              Madhavan K Rao
              Mar 13, 2015
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              Address: Chennai, Tamil Nadu

              I handed over my mobile for replacement of touch screen and paid Rs.1600/- I was informed that some service is to be done and the mobile is being sent to Bangalore. I was informed that the mobile will be delivered within a week. Till date there is no response from Chennai Tambaram service centre-United Care- they are not at all lifting phone. Is this the way of handling customer care/service. Can some one help me
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                RajKumarB
                from Bengaluru, Karnataka
                Mar 13, 2015
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                Address: Chittorgarh, Rajasthan

                i had purchased Karbonn k phone for my servant on 29th June 2014, on 26 dec 2014 i had shown mobile to karbonn mobile authorised service Digital solution to solve its hanging problem, they told me they have to sent it to company as it have some serious problem in it so it will take 7 to 15 days to get back from company, after 15 days to till now its almost approx 2 and half month had passed, every time they are giving me dates and assurance to get it on next assured date, i had called them more than 20 time which call details i had got in my bill as well as more than 10 time i gone to there office for my mobile, , , , on 9th march they were trying to give me some old mobile of some one else in the behalf of my mobile which they had lost of miss placed some where, when i reject to take it they were saying me that because i am requesting them they were giving me that too other wise they will not give me my mobile back, , , then i came back from their office just by saying i will not come back, now u will call me, After one hour their person called me and told they talk about my problem with some officer Mahavier ji and they said they will replace me new mobile, i told when i will get it, they told with in 10 minute he will call and told u when u will get it, from 9th march to today its 13th march 2015 no call and no contact by Karbonn service center to me on my problem NOW I AM FADEUP WITH KARBONN MOBILE AND ITS COMPANY SERVICE CENTRE, WILL I HAVE TO GO TO CONUSMOR COURT NOW TO EXPOSE ALL THIS DRAMA IN BETWEEN PUBLIC ?OF SOME ONE HAVE TO HEAR INNOCENT COSTUMER PAIN AND PROBLEM WHICH THEY ARE GETING AFTER PURCHASING KARBONN MOBILE ?
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                  Mitali Basak
                  from Gurgaon, Haryana
                  Mar 13, 2015
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                  Address: Faridabad, Haryana

                  As per a authorized service centre of your brand for my Karbonn A11* Mobile is not registered, so they are not able to do repair my phone. Please register this model so i can repair my phone. Please revert back ASAP. My contact No. [protected]. E-mail ID: [protected]@gmail.com
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                    bgagan72
                    from Ambala, Haryana
                    Mar 12, 2015
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                    Address: Ambala, Haryana

                    Dear Sir, i am pained to say that i have a very poor experience as far a customer service from your company is concerned. We had purchase a new phone and it started giving problems within first days o[censored]sage, we had taken it to customer care who were not convinced with the complaint as the defect was that ' sometime the phone would automatically reboot". they wasted a lot of our time then they finally booked the phone for service after we visited them thrice for return on 12/2/2015. now its over a month and they still have no clue on its replacement! we request you to kindly replace the unit with a new one within next week or we will have to move the problem to the local consumer court with bill and facts.
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                      vinay6569
                      from Bengaluru, Karnataka
                      Mar 12, 2015
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                      Address: New Delhi, Delhi

                      1mobile k51+ under warranty already sent to your service centre from last 2month no action taken Name -vikas Contact no-[protected] model no-k51+ service centre saraswati international technology Date of submission[protected] dear Sir resolve it asap before i Proceed consumer court thanking you
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                        sachinmehta2010
                        from Mumbai, Maharashtra
                        Mar 12, 2015
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                        Address: Mumbai City, Maharashtra

                        I have karbonn mobile A26 which was not work properly from last above 6 months. i have submit it at Unique infosystems and telecom. in THE MALL at malad west area. job sheet no. KJASPMH4641214 K6650... ASP code no. KJASPMH464.. Dated.[protected].. almost near 80 days... Till this date they says we will replace handset with upgraded new phone we have recorded conversation with mr. sushil who is related to karbonn company. his no is.[protected]. he is also told us three times that u go to gallery u will get new handset but each time we get date. and now this gallery are giving us third grade service. they change totally my handset with another ones used parts.NOT NEW ALL PARTS ARE OLD. they change back body with cracked camera, they change touch pad with used one second hand parts also they changes from inside also. my handset was in very proper condition. but which they are trying to give me is very rough we cant able to take that...they have ony stick my IMEI sticker another all parts are secondhand. please help me what to do. my no is [protected]. sachin mehta. from goregaon west mumbai..400062.
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                          D
                          deogun
                          from Delhi, Delhi
                          Mar 11, 2015
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                          Address: New Delhi, Delhi

                          sr. mai Gurmail singh maine apne tab karbonn A34HD ki battry jo ki under gurantee thi maine[protected] se karbonn service center s.k enterpries mai change krna ko di thi jo ki aaj tk mere ko nhi mili h 150 day ho gye h or service center ki trf se mere ko koi dang ka jawab nhi mill rha h my mobi
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                            Maninder Jassal
                            from Mustafabad, Haryana
                            Mar 11, 2015
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                            I have given complain in service center with mobile phone on dated 28/11/2014 but there is no response regarding my mobile phone problem Till date. I visited the service center many times But not a quiet satisfactory answer not given to me Mobile model no- titanium S2 plus black Job sheet no. - KJASPPB1441114K1720 I have attached the copy of Bill invoice and service center job sheet
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                            mobile given for problem G sensor not working - Comment #2127025 - Image #0
                            mobile given for problem G sensor not working - Comment #2127025 - Image #1
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                              subodh1234
                              from Gudivada, Andhra Pradesh
                              Mar 11, 2015
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                              Address: East Singhbhum, Jharkhand

                              dear sir, i have given karbonn s2 mobile in karbonn sevice centre, bhalubasa, jamshedpur, already 3 month over for service but i am not getting till now, very poor and wrost service from service centre, i am totally upset with your service center . please return back my device soon, i never suggest anyone to buy karbonn mobiles after this. subodh kumar jha MOB: KARBONN S2 MOBILE JOB NO: [protected] SLIP NO.116
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                                aditya wable
                                from Mumbai, Maharashtra
                                Mar 10, 2015
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                                Address: Thane, Maharashtra

                                5 months ago i bought karbonn titanium octane plus.the handset are good.when i bought its condition is good and the processing are also well. Few days ago i had new update for this device. I completed those updates. And after completed my updates i observed that my device are lag and slow processing compare to old updates . i was very disspointed because those problems. Please send new updates for this device and change the launcher. I requested you please solve my problem.
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                                  Meher s
                                  from Bengaluru, Karnataka
                                  Mar 10, 2015
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                                  Address: Bangalore, Karnataka

                                  Dear sir, I have taken A51 karbon mobile 6 months ago and since than i am not able to use this phone, within 15 days it had problem, initially the dealer said that i may be battery problem and he got it replaced after 1 month, than again after 15 days i am not able to use the same, i took to the dealer he said to take to repair centre, i took there but simply these people are denying to repair the same and are saying that board has to be replaced and it will take Rs.3000/- for the same, Sir i have used Karbon mobiles earlier also, it is a good brand, but the service centre people are not giving good service, Please do the needful to repair the phone or get me replacement.
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                                    sachinmehta201045
                                    from Mumbai, Maharashtra
                                    Mar 10, 2015
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                                    Address: Mumbai City, Maharashtra

                                    my name sachin mehta. from goregaon west, mumbai 62.i have given my handset to the mall malad west area for repair before 70 days complaint docket no. k 6650.. i have visited near 15 times and call them but no responsed.from last near so many days karbonn officer call me and told me to collect new handset from gallery if is not available they will give me new version. but till i not get it.three time karbonn companys man name mr. sushil his contact no is. [protected]. i have all recorded conversations with him. they cheat us to try me to giving another ones handset which is totally scrap. back camera is crack, they have change touchpad with some ones old mobile. only they stick sticker of imei no from my mobile. please help me out. my mobile no [protected].
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                                      myssanju
                                      from Chandigarh, Chandigarh
                                      Mar 9, 2015
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                                      Address: Pilibhit, Uttar Pradesh

                                      Sir I am submitted my cell phone at service centre model A25 IMI number [protected] regrading some display problem in warranty period at date 12/10/2014 . its total time around 6 month but still no information about the phone are provide me by your service executives around 100 times i am go on the service centre and so many times i am calling on your service centre toll free number but still they dont give me information .so regarding i am too harassed by this problem . its my last request to you .after that i have to go at consumer court.
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                                        Dhanshree Gawande
                                        from Mumbai, Maharashtra
                                        Mar 9, 2015
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                                        Address: Mumbai City, Maharashtra

                                        Jobsheet No.:- KJASPMH246115K23834 DATE:[protected] ASP CODE:-KJASPMH246 SERVICE CENTER:- FOUR GENIUS MOBILE SERVICE CONTACT NO.:- [protected] ADDRESS :- MIRAROAD (e) THANE MAHARASHTRA We have followed on the above and had a regular follow up through emails but till today the mobile has not yet reached us after repairing. 1 and half month?????????? Aditi Mahajan Customer Support All correspondence done on "[protected]@karbonnmobiles.com", Email correspondence will be given if required.
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