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Karbonn Mobiles Complaints & Reviews

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Updated: Jan 17, 2024
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Karbonn Mobiles reviews & complaints page 37

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N
navjotunique
from Mumbai, Maharashtra
Mar 27, 2015
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Address: Chandigarh, Punjab

Kindly look this matter serious and solve on urgent basis 1 :17th Sep 2015 Purchased a Karbonn Mobile model- A119 from HomeShop with EMI Number: [protected] 2: Mobile Phone giving network issues, Submit a Mobile in AKS Telecom, Sector 22, Chandigarh with Job Sheet Number : KJASPPB184115K9486 on 8th Jan 2015. 3: Mobile sent to Delhi/Pune for Service 4: Phone recieved on 8/9 March 2015 after atleast 2 months even with repeating calls, Surprised to see as Company replace the Karbonn Mobile A19 with EMI Number :[protected] i not accepted the phone as with Different Model and different configuration 5: On 24 March 2015- After getting superb response as suggested in point6, After all, I collect the phone from AKS Telecom, Chandigarh.Collect at 04:00 Pm and at 10:00 Pm phone getting restarded again and again. Phone Life was only 6 hours 6: 25 March 2015:- Went to AKS Telecom for installing software, He told me that Service center change to Davinder Communication, Shop No :2212/1, Near Fouji Dhabha, Pipli Wala Town( Manimajra), went there and at Davinder Communications, That person installed the software but the phone again not started and i have to again submit the phone, now i think have to wait for another min 60 days.I have been without phone from last 3 months now Kindly refund me money or Please reply with DO Letter what ever we say it. I am complaining as this is the only last thing i can do. Claiming my rights, I kindly request you to look into the matter seriously and to do the needful at the earliest possible way. Thanks Navjot Singh +91-[protected]
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    sunny vats
    from Delhi, Delhi
    Mar 27, 2015
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    Address: New Delhi, Delhi

    sir i give my mobile A91 at 31 -1-15 nd now they not return it teay said contact to compeny ..we send ur mobile to the compeny job sheet no-kjasphr090 modal no -A 91 asp code-KJASPHR090 IMEI-1:[protected] IMEI-2:[protected] I send u servis center detail Contact Person : Pankaj Email : [protected]@yahoo.com Contact Number :[protected], [protected], Address : Shop No. Lg 8, Devi Palace, Opp. Raj Cinema, Old Delhi Road, Gurgaon, Gurgaon, Haryana Timings : 10:00 AM to 6:30 PM Weekly Off : Sunday Thank You sunny sharma mob.no.[protected]
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      C
      cobalt blue
      from Mumbai, Maharashtra
      Mar 26, 2015
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      Address: Mumbai City, Maharashtra

      I have purchased the Karbonn handset S29 Elite on 16th Oct 2014 from Snapdeal.com. The phone was sent to the Service center: AVL Telecom, Thane, Maharashtra on 10th Feb 2015, as it started giving a continuous flickery display. Almost two months now I have not received my mobile. And the service center has no status details or doesn't know why it is taking so long. Despite continuous follo...
      Karbonn Mobiles customer support has been notified about the posted complaint.
      Mar 26, 2015
      Updated by cobalt blue
      I have purchased the Karbonn handset S29 Elite with IMEI [protected] on 16th Oct 2014 from Snapdeal.com. The phone was sent to the Service center: AVL Telecom, Thane, Maharashtra on 10th Feb 2015, as it started giving a continuous flickery display. Almost one and half month now I have not received my mobile. And the service center has no status details or doesn't know why it is taking so long. Despite continuous follow-up thru mails and phones, i have not received any satisfactory reply. Please do help in this regard to resolve the issue. Thanks in advance.
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        R
        ratul rajbonshi
        from Kolkata, West Bengal
        Mar 24, 2015
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        Address: Kamrup Metropolitan, Assam

        sir i have given the karbon mobile . modal no karbon A6 whose IMEI no [protected] on the authorised karbon service provider to APACE SOLUTIONS 2nd floor, munni market opp icici bank Bhangagarh GHY 781005. for rapiaring as per the company warenty is available. sir i have given this phone in date 29/ 1/2015 and have not recieved till up to the date i therefor request you to kindly look into this matter and delivered to the service provider, so that i would availed from your service provider your customer Ratul Rajbonshi
        Karbonn Mobiles customer support has been notified about the posted complaint.
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          V
          vidhyaparab
          from Mumbai, Maharashtra
          Mar 24, 2015
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          Address: Mumbai City, Maharashtra

          GOPAL CHUNALEKAE EIMI NO [protected] karbon titnium s5+ i gv to servicing on feb 05 and i allways calling to bhyander east karbon gallary bt the do nt respons me allways saying aftr 10 days 12 thme they told wt is that nt fair, and ur tallfree no also tolled me k o part nahi aya to in 5 apr. 2 month complt bt part nahi hai to do nt sell i want earlly ans either i want to go consumer court ...chif service ur custmer care persion and gallary persion wy te sitting tr unko jo bhi pucho to malum nahi ye hi ans. atat hai hm ky faltu baithe hai ky unka ans. sunek liye
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            V
            vinay32
            from Bengaluru, Karnataka
            Mar 24, 2015
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            Address: Bangalore, Karnataka

            please someone help me... im not getting my phone repaired.. its in warranty and they r postponing from 3 months... customer care service is the worst here in karbon.. i have called them 50 times no one tells me wats happening.. they r denying to give higher official numbers or official mail ids.. im not able to adress my grievances to anyone... KARBON DOESNT HAVE A GRIEVANCE REDRESSAL MECHANSIM... WHICH is a breach of company rules.. at times when im frsutrated and yell at them and ask my phone...they tend to laugh.. how irresponsible foolish ppl am i dealing with.. please suggest me how can i file a case so as to get my phone back repaired or my money back.. please help.. it was savings of one year i needed to buy this phone.. karbon is exploiting poor customers... by giving phones at cheap rates... cheap products cheap services.. please dont fall in trap with karbon they wil suck ur money for worthless... please ppl reply to mail id i[censored] have solution
            Complaint marked as Resolved 
            Karbonn Mobiles customer support has been notified about the posted complaint.
            Mar 24, 2015
            legalpagewriters's response
            Hello Mr. Vinay We have gone through your complaint. We are a registered law firm in Delhi. We are associated with several consumer helpline portals in fact we have our own portal namely www.filemycase.in These days we have received several complaints of the same dispute and subject matter.f cases. Our Legal Team can assist and contest on your behalf. For any info please contact the undersigned. Thanks Mohit Popli Founder/Legal Head Filemycase.in [protected] [protected]@filemycase.in adv.[protected]@gmail.com
            Mar 24, 2015
            legalpagewriters's response
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              S
              sachinmehta201045
              from Mumbai, Maharashtra
              Mar 23, 2015
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              Address: Mumbai City, Maharashtra

              ur karbonn gallery takes new parts from ur side and give us repaired used parts using repair our handset. my name sachin mehta. ihave given my handset to unique infosystems. at the mall, malad west, mumbai. on dt.[protected]. almost 90 days passed. job sheet no. KJASPMH4641214. till before 7 days they says us that they will give new version new handset as they not have parts.from ur karbonn company head office mr. sushil mobile no. [protected].is also call us three times to collect new handset from gallery till not get it. after also we have all recorded conversation with mr. sushil alsdo. he said several time that i will get new. but before 7 days they are giving me any other used handset which is in bad condition..they used another one scrape parts like touchpad, back parts, camera, motherboard..etc. only they stick imei no. sticker from my mobile. do u think this is cheating???. please do needful. they collects p[arts from ur side but not reaches us it all shares between gallerey and ur connecting karbonns p[eople.
              Karbonn Mobiles customer support has been notified about the posted complaint.
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                A
                asmi.aasma
                Mar 23, 2015
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                Address: Bangalore, Karnataka

                Hi Please help me to get my phone. I have given on 12th Feb and till date there is no update from Karbonn people they have kept my mobile in pending list and no one is responding to any of e-mails or calls. I had being chasing from more than 45- 47 days but no one is bothered to respond.
                Karbonn Mobiles customer support has been notified about the posted complaint.
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                  L
                  Laxus Cullen
                  Mar 23, 2015
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                  Address: Mohali, Punjab

                  Listen to me carefully ...I m really fed up with the lag in Karbonn titanium octane plus ...it lags so much that when u press the home button it is so slow that that it takes u back to home screen after 5 oor 7 seconds ...I have paid 13 thousand rupees for just lags ...I would like u to contact me soon as I am not able to contact u on the no u have provided..
                  Karbonn Mobiles customer support has been notified about the posted complaint.
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                    A
                    avkal
                    from Noida, Uttar Pradesh
                    Mar 23, 2015
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                    Address: Ghaziabad, Uttar Pradesh

                    I have given phone to the service centre on[protected] located in Ghaziabad and they are making excuses that it has been missed out .they are blaming between service centre and customer care ... please help me out ... and please solve my matter mentioned above as soon as possible .
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                      S
                      sachinmehta201045
                      from Mumbai, Maharashtra
                      Mar 20, 2015
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                      Address: Mumbai City, Maharashtra

                      my name sachin mehta. i have given my handset to unique infosystems and telecoms. at the mall, malad west, mumbai.. date.[protected] almost 90 days before. job sheet no. KJASPMH4641214 K6650... Asp code no.. KJASPMH464.till thios date they says that they give new handset with new version. but today they try to give us another ones used in very bad condition handset, they says this is yours only. but my handset was in very good condition, not a single scratch. this handset was from last near six month not works properly. please help me out.one mr.sushil who is in karbonn company discuss with me 7 to 8 times. he told me that i will get new with new version handset. I HAVE RECORDED ALL CONVERSATIONS WITH THEM. please do needful and HELPFUL.
                      Karbonn Mobiles customer support has been notified about the posted complaint.
                      AFTERF SO MANY COMPLAINTS NOT RECEIVE SINGLE CALL... PLEASE GIVE BETTER SERVICE...my name sachin mehta. i have given my handset to unique infosystems and telecoms. at the mall, malad west, mumbai.. date.[protected] almost 90 days before. job sheet no. KJASPMH4641214 K6650... Asp code no.. KJASPMH464.till thios date they says that they give new handset with new version. but today they try to give us another ones used in very bad condition handset, they says this is yours only. but my handset was in very good condition, not a single scratch. this handset was from last near six month not works properly. please help me out.one mr.sushil who is in karbonn company discuss with me 7 to 8 times. he told me that i will get new with new version handset. I HAVE RECORDED ALL CONVERSATIONS WITH THEM. please do needful and HELPFUL.
                      AFTER SO MANY COMPLAINTS NOT RECEIVE SINGLE CALL... PLEASE GIVE BETTER SERVICE...my name sachin mehta. i have given my handset to unique infosystems and telecoms. at the mall, malad west, mumbai.. date.[protected] almost 90 days before. job sheet no. KJASPMH4641214 K6650... Asp code no.. KJASPMH464.till thios date they says that they give new handset with new version. but today they try to give us another ones used in very bad condition handset, they says this is yours only. but my handset was in very good condition, not a single scratch. this handset was from last near six month not works properly. please help me out.one mr.sushil who is in karbonn company discuss with me 7 to 8 times. he told me that i will get new with new version handset. I HAVE RECORDED ALL CONVERSATIONS WITH THEM. please do needful and HELPFUL.
                      AFTER SO MANY COMPLAINTS NOT RECEIVE SINGLE CALL... PLEASE GIVE BETTER SERVICE...my name sachin mehta. i have given my handset to unique infosystems and telecoms. at the mall, malad west, mumbai.. date.[protected] almost 90 days before. job sheet no. KJASPMH4641214 K6650... Asp code no.. KJASPMH464.till thios date they says that they give new handset with new version. but today they try to give us another ones used in very bad condition handset, they says this is yours only. but my handset was in very good condition, not a single scratch. this handset was from last near six month not works properly. please help me out.one mr.sushil who is in karbonn company discuss with me 7 to 8 times. he told me that i will get new with new version handset. I HAVE RECORDED ALL CONVERSATIONS WITH THEM. please do needful and HELPFUL.

                      Karbonn Mobiles — could not support memory card

                      I have karbonn sparkle v(android one).there is a problem in my smartphone, could not support memory card properly.so plz help me...
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                        S
                        Shaji Deepti
                        from Rajkot, Gujarat
                        Mar 20, 2015
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                        Address: Bhavnagar, Gujarat

                        We have purchased Kabrbon Mobile Titanium Octane Plus (Black) from Naptol.com. The product was received on 16/03/2015. When we opened the box and used the mobile we found default defect that the buttons are not working and mobile does heat very quick. Please replace the piece or refund the amount paid. Naptol Order No.: 13526491 Naptol Complaint No.: 9292742
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                          Raghvendra Singh44
                          from Khopoli, Maharashtra
                          Mar 20, 2015
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                          Address: Azamgarh, Uttar Pradesh

                          My mobile of Karbonn A35 which s/n is TEMA[protected] is repaired at Mahrajganj service centre on 12th March 2015 in which its screen and touch pad was changed and the mobile was delivered same day. When I switched off the mobile at home in the morning period next day I found there were more visible dust particle between the screen and touch pad. When I reached the service centre for solving the problem they said for next working day and when again I reached there again they said that our technician not available there. I need to resolve the problem as soon as possible. Raghvendra Singh [protected]
                          Karbonn Mobiles customer support has been notified about the posted complaint.
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                            Harshit14
                            from Noida, Uttar Pradesh
                            Mar 20, 2015
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                            Address: Gurgaon, Haryana

                            i have 2 problem in my hand set 1st is back camera not working and 2nd is sim car tray is not working but if you don;t have the parts of SIM Tray then leave it you only repair the camera its self when ever you get the parts then i submit again for the same. so my priority is camera repair not in SIM slot because in this mobile 2 SIM tray available and i required the 1 SIM and my work is saficiant for 1 SIM only so i request you please resolve my Mobile Camera Fault for priority basis and handover the phone. now more than 1 month to go but not resolve the problem with your service centre.
                            Karbonn Mobiles customer support has been notified about the posted complaint.
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                              nanda70
                              from Mumbai, Maharashtra
                              Mar 19, 2015
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                              Address: New Delhi, Delhi

                              Dear Consern, My phone has out of order i have given to karbonn store in month of January but i don't get till now. My job sheet Number are below. .1.KJASPDL102115K16952 2. KJASPDL102115K17167 PLEASE PROVEDE MY MOBILE AS SOON AS POSSIBLE.
                              Karbonn Mobiles customer support has been notified about the posted complaint.
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                                greatnaren
                                Mar 18, 2015
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                                Address: Gurgaon, Haryana

                                Hi Team I have submitted my Karbonn Titanium S2 for repair on 11-sep-2014 at Shankla Telecom gurgaon And my complaint # is KJASPHR112914K5150. Its been 7months and I did not received any update or mobile from service center and sales manager. i hope you will consider my complaint and will provide update on my mobile. Regards Narendra Singh
                                Karbonn Mobiles customer support has been notified about the posted complaint.
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                                  Prince Ballu
                                  from Bhubaneshwar, Odisha
                                  Mar 18, 2015
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                                  Address: Sambalpur, Odisha

                                  I have purchase a karbonn smart mobile from Homeshop18 but unfortunately it was found defective and after complaining karbonn customer care they had suggested me to visit cuttack service centre in odisha. i HJAVE GIVEN MY MOBILE TWICE...to them...first they return me without repairing them and second time when i complain they again sent it to Delhi HO on 13/01/2015 but till now i have not yet received my mobile set. I have called them and vist them several times but they just ignored my complain. Now i am going to file a CONSUMER CASE against karbonn company and the concerned service centre in cuttack. I have no other options left. thanking you GUNJAN SAHU MODIPARA SAMBALPUR-768002, ODISHA MOBILE NO: [protected] MY JOBSHEET NO: KJASPOR036115K342 Dated 13/01/2015 CHANNEL-4, CUTTACK, ODISHA
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                                    Aamir Saifi
                                    from Gurgaon, Haryana
                                    Mar 17, 2015
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                                    Address: New Delhi, Delhi

                                    mene karbonn octane plus service center diya the and ab 30 days ho gaye hai magar unhone koi responce nhi diay hai so please mujhe mere phone dedo.mein bahut pareshan hon my phone num .[protected] my karbonn phone IMEI 1 NUMBER:- [protected] IMEI 2 NUMBER:- [protected]
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                                      nurulkhan
                                      from Gurgaon, Haryana
                                      Mar 16, 2015
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh

                                      Respective Team, I am Nurul Khan, I am facing on very Bad response from your side and repair service from Karbonn care service center. Which is located at Noida Sector -27 ( Anuragni Electronics ). I have submitted on my Mobile Handset { Model No.;-S3 Titanium Plus } on Date 17/02/2015 that concern person had said that they required Max.7 days to solve my Mobile handset problem ( LED Display Broken) . I have called lots of time to that number what ever they have mentioned in The job sheet or visiting card { [protected] } ( Sandeep ) to some person said your mobile handset is not repair on till date. I am completely fed up with the kind of response and will definitely share this with my contacts, In case if this problem will not be resolved at the earliest, I have no hesitation to move to the consumer forum.
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                                        rajemech
                                        from Delhi, Delhi
                                        Mar 16, 2015
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                                        Address: Chandigarh, Chandigarh

                                        Respected Sir/Madam, I have submitted my karbon A25 in AKS TELECOM chandigarh on dated 30.12.2014 due to some issue in its touch and battery and the customer executive told me that you can receive it after 30days. I am regularly trying to get it from February 5th but every time they ask me to wait for 5 to 10 days. but today is 16march but they are still told me to wait for 10 to 15 days. it is just a ridicules services provided by karbon customer care. I am totally dissatisfied from the services provided by the karbon customer care. dear sir/madam please resolve my issue as soon as possible. regards krishan kumar m.no----[protected], [protected]
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                                        Dear sir, i had given karbonn titanium s5plus on 9th JANUARY 2015 in karbonn service centre, Ranchi, Jharkhand. for the issue of charging point of cell not taking charge. Service providers said it wont be resolved here and they are sending cell to Noida and will get in 1 month. When i went there after 1 month they said your phone has not been dispatched and gave me the tollfree no.[protected] so that i can directly talk to them. Ever since then i been calling them and each time i have been receiving the same answer that its being processed and will be delivered in 5days. Its just so ridiculous and upsetting. Its been more than 2months. Sir i request you to kindly resolve the problem as soon as possible. Seema Horo
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