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Karbonn Mobiles Complaints & Reviews

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Updated: Jan 17, 2024
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Karbonn Mobiles reviews & complaints page 41

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P
Pratik Kakani
from Mumbai, Maharashtra
Feb 17, 2015
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Address: Surat, Gujarat

I brought karbonn titanium octane plus from snapdeal. The smartphone works great but the charger and the charging slot are a headache as the mobile is not getting charged from karbonn original charger(S). I cannot make the best use of my smartphone which shows deep negligence in the hardware built of karbonn mobiles and lack of awareness from snapdeal. Completely frustrated.
Item code:-182607
Order no:[protected]
Suborder no[protected]
Imei no:-[protected]
In hope of my complaint being resolved soon.
Karbonn Mobiles customer support has been notified about the posted complaint.
Kindly mail the further process to me on [protected]@gmail.com
You are working for a great initiative :)
In hope of 100% help
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    Brajesh1100
    from Mangalore, Karnataka
    Feb 17, 2015
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    I gave my karbonn mobile model A99 having display problem six months back to a service center in mangalore(deepa compartment, near empire mall) and they are not returning my mobile.Their service is very bad as they keep postponding the day to return my mobile. I even went their and talked to them personally but it waste of time. I am complaining as this is the only last thing i can do. Claiming my rights, I kindly request you to look into the matter seriously and to do the needfull at the earliest possible way. Thanking you.
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      AAniil Brijmohan Dwivedi
      from Manali, Himachal Pradesh
      Feb 17, 2015
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      Address: Rewa, Madhya Pradesh

      I have purchase a karbon a100 grey black through snapdeal on 27-jan-2015, but the phone is hanging while recv and dial the call.Details are given below:- Product:-karbon a100 invoice no:-s96ad4/14-15/86 order no.:-[protected] i would like to request you please short out the problm as soon as possible. Anil Dwivedi [protected]
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        biswajeetdas
        from Mumbai, Maharashtra
        Feb 17, 2015
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        Address: Khordha, Odisha

        Dear Team, I have purchased karbonn octane plus and after few months only the phone got hanged when ever I start using so I have given it to your service center shop SMART SERVICES ON 19/012015 in Bhubaneswar orissa . After few days they said that it went to Delhi for repairing but after one month also when I went the same problem was there in the phone so they said that it will be replaced but till now I haven't got any communication from the company nor from service center .So if you provide such kind of services to the customer regarding services then how can we trust the company . It almost one month past but I haven't got my cell yet so kindly look after the issue and try to resolve my problem as soon as possible. My serial no is-[protected].
        Karbonn Mobiles customer support has been notified about the posted complaint.
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          R
          Roshan Atri
          from Delhi, Delhi
          Feb 16, 2015
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          Dear Sir/ Madam, I am Roshan Atri from Shakti nagar Udhampur Jammu & Kashmir. I have purchased the Karbonn K25 Mobile of your Company . After purshased five month after its battery gone dead( not giving backup). When I went to sevice centre regarding K25 Battery they had given the time of 10 to 15 days but when I went there after 20 days they replied me the same again so many times and also told that “we did not get mail reply” it takes more days. This process ran 5 months more. So ultimately I have taken another mobile for my use. But still my mobile is in same position due to BATTERY Problem. So, This is the very humble request to your good self that kindly listen my problem that I am facing from long time & Resolve my issue that I am facing. Warm Regards Roshan Atri [protected]
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            O
            onlysanju
            from Delhi, Delhi
            Feb 16, 2015
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            Address: Ghaziabad, Uttar Pradesh

            Reminder 2 Dear Sir/Madam, Please find the below my service request no. of karbon Octane Mobile: • KJASPUP3281114K12296 DT 17.11.2014 Kindly update the status as it’s already 60 days max period is crossed. Waiting for your reply.
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              R
              rajiv malhotra.66
              from Delhi, Delhi
              Feb 16, 2015
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              Address: New Delhi, Delhi

              Karbonn A35 is not working since the date of purchase, on the day of purchase battery was not working after it was changed by the shopkeeper, phone is not working, it hangs so many times every time visiting service centre they says they are updating software but problem is not resolved, I want to refund my money, so many times I have been to service centre but each time it is without any solution rajiv malhotra [protected]
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                A
                aloksri2886
                from Tohana, Haryana
                Feb 15, 2015
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                Address: Junagadh, Gujarat

                KARBON A16, given for repair to SHAM COMMUNICATION, Una on 28 nov 14 IMEI NO [protected].Condition is that after three mounth there is no information about my mobile set.sham communication is saying that karbon has not returned this set after repair work.who is saying false? Please help me.
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                  bharat rathij
                  from Solapur, Maharashtra
                  Feb 14, 2015
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                  Address: Mumbai City, Maharashtra

                  I have given mobile for repair 25 days back i.e on January 20, 2015 but till now not getting any confirm date when i will be getting mobile repaired / money back.

                  Have called on your call centre [protected] and [protected] --- all are saying, just wait - company has not yet sent the damaged parts.

                  This mobile was purchased in September and in just 4 months this went in-operative - why not replaced ?

                  Further no one is willing to give details of legal cell of Karbonn so that i can approach consumer court.

                  Please contact back to me on [protected].
                  Karbonn Mobiles customer support has been notified about the posted complaint.
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                    J
                    JYOTI MUNDALIK
                    from Delhi, Delhi
                    Feb 13, 2015
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                    Address: Nashik, Maharashtra

                    Dear Sir/Madam,
                    With deep regret it is to state following fact ..
                    1. Purchased S-9 karbonn mobile handset and within 1 yr from date of purchase, it has became faulty.IMEI No.[protected].
                    2. Returned to Authorised service centre..Samarth Telecom, Nashik on 8/11/2014.Online docket was booked by Service centre on 25/11/2014
                    3. Not repaired in spite of several telephonic and e mail reminders.Whereas it was assured that Mobile will be repaired within 60 days from date of submission to service centre.
                    Kindly Look into the matter and oblige me.
                    Karbonn Mobiles customer support has been notified about the posted complaint.
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                      K
                      kumar jatin
                      from New Delhi, Delhi
                      Feb 13, 2015
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                      Address: New Delhi, Delhi

                      Sir i have purchased a new brand mobile model no:- s5 ultra date 18/11/2014 but suddenley 12/02/2015 i have recived wireless update form andrioid i excepted after completion o[censored]pdate my screen resolution is change & it show me want system update but i"ll try many more times but my handset is not working properly i go to your peeragarhi service center your executive making fool me that your mother board is not working i said him please check my mobile & update it software dust but they do not update my software it have mother board problem & this is delivered to company & i will going to out of delhi date 19/02/2015 "i ll come after 2 months i requested to please solve my problem as soon as possible before 19/02/2015 so that i take him & going easily out of delhi my job sheet no is kjaspdl104215k7571 & service center mobile no [protected] & my contact no is [protected] plese my this my humbled request to you repair my mobile urgently
                      +1 photos
                      Karbonn Mobiles customer support has been notified about the posted complaint.
                      sir, i had submitted my handset in goel communication, peeragarhi. they commited that they will repaired my handset within 12-15 day. after 15 days i am go to service centre they tell that your handset was not repaired at that time. i asked him how much time will be taken by you, they again commited that we will repaired your handset in 2-3 days. today is 4 day after his committed day today they say me that there is no fix time of repairing of your handset. when my handset will come after repairing they will call me there is no time of repairing my handset. i only request you to plz take action against karbonn service centre person & custumer care team.

                      Rude behaviour of service center executive - Comment #2123593 - Image #0
                      Mene ye handset naya purshase kiya h aap khud socho ki agr koi banda naya handset leke 1 mahine tak service centre me chodega to uska kya fayda hua nayi cheez lene ka isse badiya to vo purana hi handset le leta kam se kam use is baat ka dukh to ni hota ki vo naya leke pachta rha h. Me to kbi kisi ko karbonnn ka handset lene ni dunga ab se
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                        N
                        Nizam Udeen
                        Feb 12, 2015
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                        Address: Kollam, Kerala

                        I have submitted my Karbonn K9 for Service under warranty, the Job No is L357J2466 and date is[protected] but still I did not get my mobile or any call regarding about this matter. I called several times to the service center but no progress. The Picture of the Job sheet is attached here
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                          lalwifi
                          from Palackattumala, Kerala
                          Feb 12, 2015
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                          Address: Kottayam, Kerala

                          We have purchased one carbon mobile model K21 (IMEI [protected]) on 17/9/2014, and we have submitted the same mobile in the service centre for repair on 29/12/2014, they are giving very rude response and now saying like to come and get your mobile and get lost if you are in hurry...is this the service they are offering while they sale the mobiles ... we need a favourable action or reply from the company... we are attaching the Bill and the receipt from the service centre which they are given...
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                            mkumar1582
                            from New Delhi, Delhi
                            Feb 12, 2015
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                            Address: New Delhi, Delhi

                            sir, I purchased a Karbonn Titanium S9 phone from FLIPKART vide order no. OD[protected] dtd[protected] . This is under warranty. There is a problem of blank display in handset from December 2014 but the Karbonn service centre team is not replacing/repair the phone. I purchased the phone in rupees 9500-00. I given the phone on[protected] at Shine Communication C-1350, Bank Road, Tigri, New Delhi- 110062 which is authorized service center of Karbonn. Job sheet no KJASPDL1001214K6968. After 2 MONTHS service center pepople is not providing time line and mobile not received till date. Then I have asked to Karbonn service toll free number [protected] but they also not confirmed when the mobile will get repaired. my 57 days already gone which is a very long period, Please replace my phone or give my money back. R/sir, please help me at urgent base due to i have posted to north east state, i am working in Border Security Force. I am going to meghalay (next few days). It is therefore requested that, please look into the matter personally and take action in this regard at urgently. Regards jobsheet No. KJASPDL1001214K6968, IMEI 1 : [protected] IMEI 1 : [protected] [protected]@gmail.com [protected]
                            Karbonn Mobiles customer support has been notified about the posted complaint.
                            Sir,

                            Problem not solve till date.

                            I purchased a Karbonn Titanium S9 mobile phone from FLIPKART vide order no. OD[protected] dtd[protected] . This is under warranty. There is a problem of blank display in handset from December 2014 but the Karbonn service centre team is not replacing/repair the phone. I purchased the phone in rupees 9500-00. I give the phone on[protected] at Shine Communication C-1350, Bank Road, Tigri, New Delhi- 110062 (contact no.[protected] and [protected]) which is authorized service center of Karbonn. After 2 MONTHS service center people is not providing time line and mobile not received till date. My 2 months already gone which is a very long period, please help me at urgent base due to i have posted to north east region. I am working in Border Security Force. I am going to Meghalaya on next few days (depending on my department due to I already posted to North East region).

                            2. Sir, I also intimate to National Consumer Helpline on 11th Feb 2015 and 16th Feb 2015 through online (www.nationalconsumerhelpline.in) but no any positive response till today. My docket no. is the following:-
                            Docket no.[protected] which is created on 11/02/2015
                            Docket no.[protected] which is created on 16/02/2015

                            3. I'm quite nervous. Please remove me from this trouble.


                            4. It is therefore requested that, please look into the matter personally and take action in this regard at urgently.


                            Regards


                            Mukesh Kumar
                            Mob:- [protected]
                            Mail:- [protected]@gmail.com

                            Mobile details
                            Karbonn Titanium S9 mobile
                            IMEI 1 : [protected]
                            IMEI 1 : [protected]
                            Purchase from FLIPKART
                            vide order no. OD[protected] dtd[protected]
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                              sonimishra
                              from Idukki, Kerala
                              Feb 11, 2015
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                              Address: Chennai, Tamil Nadu

                              I SONI MISHRA have submitted my mobile phone karbon a6+ for some correction related to network of my mobile on 20/12/2014. but they said i would get it on the next month but complete two months have passed and i have not received my mobile when am i going to get my mobile. soni mishra [protected] chennai.
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                                sarojkumar00
                                from Gwalior, Madhya Pradesh
                                Feb 11, 2015
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                                Address: Gwalior, Madhya Pradesh

                                sir, i have bought a mobile phone of this company. They had given a warranty of 1 yrs. But now my phone's lcd is not working. when i gone to service center, they demanded for charge of 1400. Even my phone is in warranty period.Please resolve my issue.
                                Karbonn Mobiles customer support has been notified about the posted complaint.
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                                  skajay
                                  from Mumbai, Maharashtra
                                  Feb 10, 2015
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                                  Address: Mumbai City, Maharashtra

                                  The Andheri service center is trying to fool me with various excuses, since the mobile has been given to them since 21 jan 2015 for display repairs. They are trying to give me some other phone in exchange to my new phone over too that my new phone is further damaged by them. Whenever i visit the service center they ask me to come later when we call u. Now even after 2 months they haven't repaired the phone and asking me to further hold on. Request to look into the matter at the earliest. DOP: 09/12/2014 IMEI no. [protected] IMEI no. [protected]
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                                    Ranjeet shinde
                                    from Mumbai, Maharashtra
                                    Feb 9, 2015
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                                    Address: Pune, Maharashtra

                                    I sent my mobile to company before 2 month but still i don't get any response from company . My Name- Ranjeet Shinde JobSheet No- KJASPMH5321214K556 Model- A11plus, IMEI /ESN 1 - [protected], IMEI/ESN 2 - [protected] Please Check status do repairing as early as possible.
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                                      Vijayjay31
                                      from Delhi, Delhi
                                      Feb 9, 2015
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                                      Address: Chennai, Tamil Nadu

                                      My Karbonn S5 Titanium mobile was dead i handover to service to ASC Name- DIY at Velachery Chennai on 15-12-14 they assure return the mobile within 15 days but still I didn’t get mobile back and there’s no response. Kindly do the needful ASAP. Services job no KUASCTN011J273
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                                        jijojames
                                        from Hyderabad, Telangana
                                        Feb 7, 2015
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                                        Address: Hyderabad, Andhra Pradesh

                                        i bought a karbonn mobile on 5/6/2014 and the battery got spoiled within 6 months so i went to the karbonn service center and they r not replacing it and giving some stupid explanations.So i request for fast response. the servicing center was future technologies mehdipatnam hyderabad. Thank you
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