Karbonn Mobiles Complaints & Reviews

i purchased karbonn octane plus online on 17 june 2014 for 16490 and it did fall from hand and the lcd was broken i gave it to karbonn service center on 5 august 2014 but they did not replace my mobile screen till now low quality handset they do not answer just go on postpone the date it is been 80 days now please help me

Dear Sir, I have bought a Karbonn octane mobile from Big bazar(Kukatpally, Hyderabad)[ IMIE1:[protected] AND IMEI2:[protected]]. After 5 days o[censored]se it is not working. Harddisk has crashed 8 to 10 times. I met service center at secundrabad and go it serviced for hard disk failure thru KJASPAP1381014K1304. It has failed to serve it's purpose once again it is not rebooting . I want to know why I have bought this mobile. Already spent some 2 days in getting it repaired. Can Karbonn mobile can take the responsibility in taking the ownership of this failure and do the needful arrangement of picking the phone from my home and doing the appropriate damage control. If not then please advice me what I should do to get the things right.your customer care number is also not accessible at 10:15 am on 24th Oct. Please suggest me wayforward. Rakesh M# [protected].

My mobile was hang not once but so many times even batterywas getting too heated while charging, sending video to other mobile, speakingwith someone, playing games. I have purchase karbonn A35 ON 2-11-13, since wheni purchased it i was facing some problem, sometime this sometime that, finallyin month of august i gave it for repair at ulhasnagar service center, they gaveme back in 3 days but then also problem was not solved, Again i gave it for repair because problem was not solvedand same problem i was facing so again i went at service center so they told methey need 40 days to repair it as they will send it to company, I don't thing i need to tell you what is mean of 40 days, itis almost impossible to live without mobile that also for 40 days then also isaid ok it must be your policy. Even now also i am facing problem, my someapplication are not opening i don't know what is going on in your company, weare having warranty then also we have to suffer then what is value of warranty. waiting for your reply. Details Vicky haswani model no A35 date of purchase 2-11-13 purchase from :- sound of music(ulhasnagar) IMEI1 [protected] IMEI2 [protected] Vicky L Haswani ([protected]/[protected]) (Got yesterday mobile from service center but it is not repaired properly, i don't know what to do i am fully fadup from there service.

Dear Sir/ Madam My name is Deepak Marathe. My mobiles IMEI no. [protected] & [protected]. I have given for servicing on[protected] in karbonn authorised service centre Vinayak Telecom (Dadar west Mumbai) and I have not got till yet. The problem was the phone was hanging too much and phone going auto recovery mode automatically and many other small problems. The service center told me that some part of phone circuit was damaged and phone was send to company for repairing. and when went there to collect my phone they told me the phone was repaired and received from the company but they are not able to find the phone in there office. They told me they will find it and informed me as soon possible. But then after I went the service center four times. But every time they are not able to find the phone. The staff of service center is not behaving properly. They have not any manners to how talk with customer. I am now frustrated with this. I just want my phone back as soon as possible. I hope, you may help me in this and take some appropriate action.please reply me on my email id - [protected]@gmail.com and my no. [protected].

I purchased a Karbonn Titanium S5 phone on 10 Dec. 2013. Soon it started giving me trouble. I visited the Nirman Vihar, Delhi Service Center with d complaint on 16 Aug. 2014 where I was told that d handset had to be sent to d factory for replacing its mother board and it will take a month to get it repaired. After receiving d call from the factory, I went to d said service centre on 18 Sept. 2014 where I was given an old and more defective swapped handset that bore totally different IMEI Nos. My repeated complaints at [protected]@karbonnmobiles.com fell on deaf ears and every time I was assured of redressal and asked to visit d service center to collect d phone, another swapped phone was offered as a substitute to my original phone. I fail to understand why I am not given back my original phone. I suspect that the company might have sold that phone to yet another buyer. That is why they are offering me swapped old repaired and yet defective phones. This is a fraud played with d customers. I want my original fully repaired phone bearing IMEI 1No.[protected] and IMEI 2No.[protected] back or else I be paid the cost thereof, i.e. Rs. 11500. Pls. reply me at my mail ID- [protected]@gmail.com

My karbonn titanium s5 plus mobile has been deposited at date 13/09/2014 because the proximity sensor was faulty. Hence it been above 1 month and I haven't received my mobile. The customer care executive told me that the mobile will be return in 15 days. After 21 days I called him he says that the company has not provided me proper services.and service center owner told me he never back my mobile. Now after one month he is not even answering my calls. Here is the service job sheet details:- Job sheet no:- KJASTUT212914K836 ASP CODE:- KJASTUT212 NAME:- Geetanjili Telecom, roorkee, UK Contact no of service center :- [protected] Customer Mobile no :- [protected] Customer Name :- Gaurav Kumar Model:- S1 Plus IMEI 1 :- [protected] IMEI 2 :- [protected]

my karbonn A52 mobile has been deposited at date 13/09/2014 because the touch panel was faulty. Hence it been above 1 month and I haven't received my mobile. The customer care executive told me that the mobile will be return in ten days. After ten days I called him he says that the company has not provided me the touch pad. Now after one month he is not even answering my calls. Here is the service job sheet details:- Job sheet no:- KJASPMH212914K21223 ASP CODE:- KJASPMH212 NAME:- Samarth Telecom Contact no :- [protected] Mobile no :- [protected] Customer Name:- Jadhav K B Model:- A52 IMEI no1:- [protected] IMEI no :- [protected]

Sir l purchase korbonn s2 taitenium smart phone now i have a problum with this phone bluetooth and audio jeck not working my phone is in of warrenty .but no response from karbonn .customer care no always busy [protected] .[protected] not pick the call . from last september i facing this problum in december my phone will out of warranty .nobody help me pls help .my lost amount is 7599

Dear Sir, This to bring in your notice that I am following up with KARBONN Mobile Customer care and the Service ceenter since JULY-2014 but till now my hanset is not with me. I do not know why KARBONN Company is not taking this as serious matter. Now I am getting frustrated to follow-up wit KARBONN Mobile Customer care and the Service ceenter. Even after so much follow-up these people are not telling escalation hierarchy so that I can take it up with your higher management? Requesting to help me to get my mobile or new mobile from KARBONN Company. __ Thanks & Regards, Pankaj Vishwakarma Contact No:+91-[protected]

I have purchased Karbonn S1 on 19/05/2014 from Satyam Electronics Jaipur its display was quite blurr which i have noticed latter but gradually its sensor failed due to which calls cannto be disconnected I have submitted my mobile at aditya infotech at Space Cinema jaipur an authorised service center of Karbonn on Date-04/10/2014 as i have been posted at udaipur district, where i have been told to wait for minimum one month which is terribly long and not genuine time. I have called to customer care of karbonn but person on other end behaved rudely and disconnected my call I have no other mean to lodge my complaint kindly help me to get back my hand set/replaced as already 14 days time passed and it is affecting my job very badly.

I bought my phone karbonn titanium s9 in mobile store at thanjavur but my mobile having a problem in volume button so I search more than 8 service centers they told they are not responsible to service this mobile but they are authorised dealer to service karbonn mobile so I don't know what I can do now whatever I think that I won't buy anykarbonn mobile any more in my life

Dear Sir, I have purchased karbonn octane mobile yesterday having IMEI-[protected] number. The phone is not working even i charged the mobile for 5 hours it is not starting. Then i visit the service center they told me this mobile got repaired. The Karbonn mobiles really disappointed me. Please do the needful. Thanks Gaurav Prashar ([protected])

I purchase a Mobile phone Karbonn A52 (Black) on dated 10/08/2014 from “ Mobile Shoppee”, Gill Road, Ludhiana. From the very first day, I found ECO sound in speaker and the same issue shared with the seller and seller WASHED his HANDS very politely and given wonderful advise to see the Service center of Karbonn. I went to the company Service center at Minerva Complex, Nr. Choura Bazar, Ludhiana. They took my mobile on dated 10/08/2014 and promised to return by 25/08/2014. Now as on today dtd. 15/10/2014, after countless visits to the service center no updating is made to me. I am very much dishearten with the seller and service center of the company. The service center staff always say” we have no updation” and when I asked to Meet Mr. Baljeet Singh who is heading the service center the same not happened. Sir, Now the time have come for your intervention and settle all the things. I want my Mobile well functional as early as possible. Seller Detail – Date – 10/08/2014 Shopkeepr - Mobile Shopee, Mobile – Karbonn Model – A52 Colour – Black IMETI- [protected] [protected] Service Center Detail – 10/08/2014 Job Sheet no. – KJASPPB2008114K852 Asp Code – KJASPPB200

I bought my new karbonn opium N9 mobile and i was searching for a cover case .. i couldnt find it anywhere... it makes me crazy by searching for a cover in online shopping websites whole day. i can not find it even in shops... pls help me in suggesting a cover case for dis mobile

I have Karbonn titanium octane plus. 16/10/14 I receive online update for new software version. So I download to my mobile. But i have some problem from this version. 1. There is no home screen setting. 2. I cant set my home screen. 3. I can't stop wallpaper scrolling. I don't like this. Pls cure my problem. Or send me a old version.

i have a D O A of karbon A21 model imei no [protected] &[protected] and JOB no KJASPUP352714K5000 and DOA seal NO K388606 ON 15 OCT 2014 But the dealer closed her shop who can give me new handset. call me on [protected] or email id [protected]@gmail.com

I had sent my handset to the service centre as there was some problem with the screen, i was ensured of 35 days product return but, I have still not received it back PRODUCT DETAILS Model - A20 IMEI No. - [protected] Date - 16/08/14 The mobile was given to UJJWAL TELECOM, Dehradun. Kindly help me in getting my mobile back.

my phone karbonn a9* was under warranty period. it had many problems{low battery back up, usb not supported in desktop, automatic switch off switch on, charger disconnects automatically) so i gave it to the service center for repair.they said in about 25 days you will receive your phone .i had given my phone on[protected]; but now about one and a half months had passed and i have still not received my phone. i request to help me in receiving my phone as early as possible.

Sir, I am using Carbonn A26 model phone.3 months ago my phone was suddently got switched OFF.and i couldn't switch ON it.I went to one of your service center in bangalore and given the mobile.They checked my phone and said me that they will replace the phone..I wait for two months.But nothing happend.Please help me... Regards, Rohit [protected]

hello sir, myself Ranjit singh sodhi, i lives in osmanpura aurangabad.sir I hve a kabonn A27+ handset buyed on 02/01/2014 but unfortunately a charging problem arised in it & under warranty i helplessly send it to your karbonn company on 27/07/2014 through jijai mobile care which is in cannought place aurangabad maharashtra.My jobsheet no. is KJASPMH400714K5117 & My ASP no.is KJASPMH400.Sir my IMEI/ESN 1 is [protected] & my IMEI/ESN 2 is [protected].sir over 70 days have passed nut handset has not came to me yet.sir i am a student, i need my phone at my exam times for studying through PDF files.hence i kindly request you to plz send my handset as quickly as possible so that i will free myself from the daily occurring problems.its a req from bottom of my heart.plz sir do your kind solution.