Karbonn Mobiles Complaints & Reviews

Sir, I have ordered for new battery of our Karbonn Smart Mobile A-99 to having IMEI No. [protected] & [protected] to M/s Anuragni Electronics, Sector-27, Noida and M/s [censored]ij Telecom, Sector-22, Noida (both service center of Karbonn Mobile) on 27.06.2014 but computerised job sheet issued on 26.07.2014 by [censored]ij Telecom (above mobile battery is not available in open market) I have also many time calling and also 20-30 mailing to Karbonn Mobile service center & company but company has not been provided our mobile battery till date. So you are requested please to solve our problems through you. I have also attached copy of our mailing list. Deepak Kumar Noida M.No. [protected], [protected]

the phone has been got repaired three to four times. it is still not working and giving the same problem. the customer service centre has been sending it for repair to delhi from last three months but the phone is being sent back without any repair. i have used the phone for only one month and after one month it stopped working. the emi number of my phone is [protected] [protected]. i want an immediate solution for my problem.

I have purchased a mobile form flipkart vide order ID OD[protected] {{ KARBONN T S9(pearl white) }} I have faced some problem in mobile & after discussed with filpkart customer care, gave it to Karbonn customer care Silvassa(mobile [protected]) on 28/06/2014, then 02/07/14 received a call from mentioned number & confirmed me that---- I will receive my phone back within 20 day, because the phone has gone to E3 level for mother board problem. After 20 day several time follow up with (mentioned number) silvassa office no body has taken care about this. 1. Silvassa office confirmed "mobile parts not available" 2. In repair mode. 3. Ready for delivery on 04/08/14 and collect it form Silvassa care unit. 4. When I visited office on 06/08/14 & confirmed me Phone has gone to wrong address and they will call me at 6 pm on same day to receive the mobile. 5 When I called at 6pm ( mobile [protected]) this phone was switched off. Till date & time I have not received the phone & mobile. Please help me out from this problem. Thanking you Yours faithfully Arup Maji Mobile [protected]

Dear sir, I bought a Karboon mobile phone priced 4700/- in December 2013, it malfunctioned in may 2014 so it is still under warranty. I went to a nearest authorised service centre at Yamuna vihar Delhi. Previously they told me that as your phone is under warranty we will charge you a sum of 750 rupees for service charge and it will be returned after 2 months. I agreed to their conditions. When I went there after two months they are forcing me to give 1850/- rupees in lieu of services sighting a code word mentioned on the receipt ( self made receipt ). I was forced to pay a sum of 1250 which is not justified at all. It was not about money but of principles and values Apart from this your service is also very poor. Before this episode my Internal phone memory was 4 GB which is now reduced to only 2 GB after this episode . I suspect a foul play as i received the phone in open condition. Sir they are operating at their on will and thus leading to a bad name for your company and product, i talked to other customer also they are also aggrieved due to this problem. I will provide you the necessary document and proofs as and when required Kindly look into the matter and save your organisations name and fame. I hope you will look into the matter with desired seriousness and promptness and will resolve my grievance at the initial level itself thus saving our precious time. Thanking you Regards Pradeep [protected]

Hi consumer court forum, I have purchased karbonn titanium s2 on[protected] with IMEI no. [protected] which got faulty on[protected] i went to karbonn mobile authorised service center in bhubaneswar, orissa center, gave them my handset they told my handset has motherboard problem, will rectify my set in a week but i have called them sevral times but no reply giving excuse that your phone is in kolkata service centre, the corresponding executive i have called several times form kolkata and i am getting a answer from them that he is not in office and so on it has been 3 1/2 months my handset is with them with no further intentions to give it to me back plz help me, find out solutions for this problem... i have submitted my phone to Smart Services, SCR 15/E, Bapugi Nagar, Bhubaneswar .After visiting and calling them several times i have told them that i am going for a consumer case and they guys telling like nothing will happen .How sure they are!!! The Service Center gave me a JOB ID 0406J1214 and promised to repair the phone within 10 days. Today it has been almost 80days and I am still waiting for my phone. In Last 60days, I have visited the service center 7 times but it seems there is no one to listen. Customer care phone number as well as Service center number always remains busy / switched off. All efforts to connect with Service center as well as Customer care just lead to frustration only. If it is real consumer court forum then show some strict action on this freeking stupid company...Please let me know on progress. regards Abhilash sahoo ph no-[protected] mail:: zoom4.[protected]@gmail.com

my mobile A27 PLUS and my job sheet no is KJASPMH434614K4319 Touch pad not working properly given to the service center on 25/6/2014 still the my mobile is at service center only. they are replaying that the company forwarded the faulty part now it will take more 15 days to replays the order. not answering properly.

sir, i have submitted my Karbonn A9* at the service centre Dhanbad and they sent it to Company on 4/06/14, sir i want to know the status of my mobile my Jobsheet no. is KJASPJH016614K9522 sir plz reply me when i will get my mobile back.

i purchase karbonn mobile A25 ([protected]) from chadha mobile house pvt. ltd.jalandhar bill no.44876 dt.22/11/2013 after some time problem in charging i go to service center jalandhar they deposit my mobile after one month i take mobile but problem is not solve I again go to service center but they not solve my problem what i do please help me. gourav gupta W S 263, Tarkhana Mohalla, Basti Sheikh, Jalandhar City. Mobile No.[protected]

I have given my A21 handset to the service centre ( MAX COM )which is in thane on 29th May 2014. It is now over 2 months that i have not yet received my Handset. I had given it for a motherboard replacement. Also getting a run around every time i visit the service centre.

sir, my complain against dehradun Karbonn mobile service centre i deposite my mobile ( KARBONN TITANIUM S7) on date 07 july 2014 at and my job sheet no :KJASPUT024614K7224 ( UJJWAL TELECOM) many many time i contected at service centre but every they said me your patr not comming from company side so, we are unable to repair your phone i dont know how is this possible ( whenever only OUT GOING CALL not working and this part is easy available in market ??? INTO OTHER SHOP WHICH IS UNAUTHORISED SERVICE CENTRE ) pLS HELP ME TO RESOLVE MY PROBLEM Prabha thapa [protected] [protected] thanks

Hello sir, On saturday, i got the delivery of karbonn titanium s3 from home shop 18.BUt the problem is that in my handset bluetooth is..it get paired with other devices..bt it cant be able to receive files from other devices.the files always sent to be failed from other devices..The problem is in my handset.Pls help me..I m too disstaisfy bescuse of this..Help me as soon as possible..waiting for your reply.My email id is:[protected]@gmail.com Thanking you, Sonia gupta

Sir I had purchase a Karbonn Titanium S9 mobile phone on 30th January 2014. Within 4 months, there was SIM error and I have given it for repair at their authorised service centre (Rudra Telecom, Vashi, Navi Mumbai) on 27th May, 2014, Days, weeks and now months have passed. They are neither giving back my mobile nor reporting the excact problem / status. I havebeen in touch with them through emails. But only the usual reply for the delay stating 'we apologise for inconvenience' but no concrete action has been taken. Please guide me as to how to get my mobile repaired and back. Presently I have also got transferred and unable to go often to the service centre for queries. I have been facing a lot of trouble without a proper phone.

Hi!! This is my 3rd phone with Karbonn and as usual it seems I again wasted my money in buying your company's phone. My second phone a9+ did not work even after roaming around to your service center a couple of time.. Recently again I took the dare of buying a new phone and that too expensive one thinking that this time no problem would appear as it is pretty expensive one comparatively to the previous phones with good configuration but same thing happened and now it is lying with your service center again..I am about to file a complaint soon in consumer court as it has not only wasted my money a couple of times but also the time, dissatisfaction and trauma it has given to me in past few months.. Thanks for all inconvenience Kirti [protected]

sir i have purchased karbonn titanium s2 on[protected] with IMEI no. [protected], [protected] which got faulty on[protected] i went to karbonn mobile authorised service center in janakpuri district center, gave them my handset they told my handset has motherboard problem, will rectify my set in a week but i have called them sevral times but no reply giving excuse server is down, executive is on leave and so on it has been 3 1/2 months my handset is with them with no further intentions to give it to me back plz help me, find out solutions for this problem

I purchased Karbonn A15 on 02/05/2013 and it was dead in January 2014. I had given it Karbonn Service Center at Dombivli on 25/01/2014, Job Sheet Number KJASPMH434114K1460, IMEI No. [protected] and [protected]. They forwarded it at their Head Office for servicing. But till date I did not received my Mobile or any call regarding the status of the servicing or when I will get back it. I am very much upset with the after sales service, the Karbonn Company is providing to their customer, as it was too much late. I want the final date when I should get my mobile.

hi i m sourav . on 30th of jun i was submitted my karbon A9* mobile on janakpuri dist center ( IMEI no [protected], job no - kjaspdl116514k3155) on died condition, but after 1 and half month i couldn't got my mobile back. everytime i called, the gave the reply it will take another 7 day mor, so can u please let me know when and how i will get my mobile back .

I have purchased karbon a 12+ mobile on 24/10/2013 through flipkart.com my mobile is under warranty . I contacted to sri sai nadh enterprises visakhapatnam . I have give mobile to service center after 5 days service center representive tell me 500 rs required for your service and argue with me i not give money to him so he gave me my mobile without repair please help me.

I have purchase Karbonn Mobile on Dec-2013, then It stop working within 3 Months, then I visited authorised service center (Noida sec-12) with Bill and phone, then they delay and delay and at end they return my phone without repaired and said we dont have part. then I visited Meerut Bachha park authorised service center two month ago. still it is pending and asking 5, 000 Rs. for repairing. Please suggest me what should I do. Thanks & Regards Pushpendra

Details About Mobile
KARBONN A4 PLUS
Imei no:-[protected]
iNVOICE NO.:- 11656
TIN NO:- [protected]
Purchasing Date:- 30-Oct-2013
Information regarding problem:
Respected Sir,
there was an problem in my handset so I submitted my mobile at athorised service centre on 23-may-2014 . they said u will get call from us.. but i have not recieve any call., I visited more time at service centre but there is no result in favour of me..
Job sheet No:- KJASPUP2A4514K5382

Hoping to recieve fabrable response...
Contact -- +91-[protected], [protected]

Dear Sir, I purchsed karbon mobile from Wardha(MH) dated: 07/10/2013 job sheet no. KJASPMH082214K6837, but it started to gave problem then I have submitted it to service centre in wardha on 24/02/2014, still today i havent recieved it. Please reply me as early as possible otherwise I will go to the consumer forum . Its really a frustrating experience with your compony...If you couldnt provide service then why are you making committments...