Kaya Skin Clinic Complaints & Reviews

I had booked for a laser hair removal service with Kaya DLF Mega Mall Branch, Gurgaon for Rs.40, 000/- for 6 sittings. I had availed 5 sittings and 1 sitting is pending. When I approached the Kaya clinic for the service, I was informed that my service period has expired and also Rs.2999/- is due at my end.

I would like to state that I had booked the service for Rs.40, 000/- and paid full in cash by my debit card. The amount...

I've sign up for a service 4 months back and paid the complete amount. However, the clinic does not offer services as promised. Its been almost 3months and the clinic constantly postpones my services.

They take money but refuse to serve the cx.

Service at the clinic - indiranagar bangalore is pathethic. It looks like they are only behind money and not giving quality service. Being a cx service entity its shame...

The law college road branch customer service sucks.. The staff was not co-operative.. My fiancé is in us and wanted to talk to the specialist and they were not ready to talk. They bluntly said that we have to go in person and talk to them. Not friendly and rude staff.. Because of the useles staff, the brand name is spoilt.. Plz teach some etiquettes and have some professional and well mannered staff.. Never going back to kaya again. br...

I have taken treatment of laser to reduce hair permanently, but got excess hair growth near to highlighted laser part. Suggestion to dermatologist need to be find out the solution on excess hair growth, otherwise there is no need to do any laser hair removal treatment because it not reduce hair growth instead increase on other place.. Waste of money.....

I have been with kaya skin clinic for over 2 years now and had taken a package of laser hair removal with 6 sessions. However, the hair used to come up in 1.5 to 2 months again with very minimal effect on hair reduction. After completing 6 sessions they asked me to take up paid maintenance session. They had claimed that maintenance sessions need to be taken in 4-6 months time. However, i am taking it almost every 1.5 months. I have had almost...

I have taken a package of 6 facials at kaya skin clinic, inorbit mall, hyderabad, telangana. I am trying to book an appointment to avail a facial since a week and no one is picking the call. Earlier also this happened when i wanted to book an appointment for hair removal and they did not pick my call. As it was an emegency i had to take it elsewhere. Please look into this.....

I am malleswari registered with my mobile number in kaya skin clinic, jubilee hills branch, hyderabad. I availed underarms, upper lip lasik treatment. And also bikini lasik which was billed in my friend's account. I referred two of my friends who availed 2 services of kaya each. I was told that i will receive two referral benefit vouchers worth 1500rs on my mobile. I havent received any specific messages which have a code in it. It's been...

I have been with kaya from almost 2 years initially for laser hair reduction even after 8 sessions i don't see any difference and no value for money and inspite of having service for small area like face few areas are missed.
After writing them and waited patiently for more than a month i got basic acknowledgement email nothing other than that.
I am so so much done with kaya and can't recommend this to any one.
Just...

I have had booked a package more than 5 months ago for a service, now i am unable to get appointment at kaya infinity malad centre. Multiple times they denied service, saying, all slots are booked.
Each session requires not more than 1.5 hrs
This is definitely worst customer care exp with kaya, wherein that take compete amount in advance i. After that, continuously deny appointment itself for the service.

Manager...

I had raised a request for extending validity of my package. Mail sent on 3rd september. Reference no. 39932.
Promised a response within 7 days. No response yet. Called contact centre on 21st sept, was told the clinic would reach me and the clinic manager redirected me to the [protected]@kayaindia.net mail id again.

As usual, there is no response.
Why do you take money if you do not have the decency to respond?...

Hi,
I am monika and i have consulted kaya kalyannagar in 2014 august and i have paid 31k at a time and they guaranteed for loosing facial hair through laser treatment.
I have taken almost 7 sessions and i use to get the hair again and again in 1.5 months and they asked me to go for maintenance.
Then asked me to undergone the tests and those were perfectly normal.
Still i took one maintenance but of no use.br...

I had taken kaya services of removal of chin and upper neck hair in 2017... While the sessions were going on they kept assuring me that i will have minimal hair thickness on that area after the sessions are done. After the completion of sessions when i still had the bearded look around my chin i questioned them... They told me that i might have hormonal issues and asked me to get few testings done. I got the testings done and reports were...

I bought a sunscreen at the thakur village centre, along with a few other products. After half an hour, i wanted to return it or exchange it for some other product since my sister had already picked a sunscreen for me. They refused to get it exchanged or returned. Kaya return of products policy online says we can do so within 4hours of buying it. Feeling so cheated....

I went to kaya (Shop no. S. 214 a, second floor, ambience mall, new delhi branch) on 13.1 2018. I had a small number of pigmentation spots on my face, they suggested me chemical peeling and took rs. 14000 from me.

The team was inexperienced, they burnt my face. The chemical peeling treatment gave permanent scars on both sides of my cheeks. After ruining my face the kaya team showed very unprofessional and negligent behavior....

I was subjected to buy packages worth 1.6 lakh inr from kaya as per doctors and managers consultation. The doctor named shivangi bansal at preet vihar, delhi caused severe burns on my face just before my wedding. Despite my numerous calls, the doctor didn't revert to me. The eye peel session and q switch clarity session caused me irreparable harm. I could not dare to avail my any sesions witg kaya. I have been writing at [protected]@kaya.in and...

Hi, i paid more than 50% of the amount for kaya skin clinic laser removal full body after they lured me into it. But unfortunately one of my relatives was diagnosed with cancer, and i asked for a refund without taking the service. I asked in jan 2018 for a refund. Kaya accepted and all approvals were done. And i have mail confirmation too from them on the refund. They asked me to send cancelled cheque copy and account details. After sending...

This is kopal i took a package from kaya clinic malviya nagar jaipur branch for acne i was told that i will be given 6 sittings in total and the total cost of the package was 26400 and i was asked to complete the payment in 2 instalments i payed 13200 bt was given only 2 sittings... I was called for 3rd sitting and when i reached they refused to give me the service.. And asked to pay the whole amount... But in the beginning and also on col...

Very irresponsible and Shameful behavior, cheating attitude at Kaya

I Ms.Vagdevi Karumuri took 12 maintenance sitting for 6 of my body parts from Safdarjung Enclave branch, later the branch was shifted to Green park. At that time they use to keep the files. I used only 5 -6 laser sittings from my 12 laser sittings. Since last 3-5 months I have been mailing to Kaya – Mumbai for my missing Laser sittings which was not updated...

Hi,

My name is chandni and here i want to mention 2 major issues out of which 1st is customer service which is pathetic and the 2nd and even more important as kaya is known for it's treatment.

I have been undergoing Kaya Pigmentation therapy some(Intanse Clarity peels)6 session for face and hands each for quite sometime now for which i paid around 37000 and also 2000 for the kaya products.Also before going...

To concerned person,
I am anish dua. On 19th aug 2018 i took 2 packages of facial from your green park branch one for my wife worth 13990/- and other for myself 9990/-. First of all i would like to draw your attension on super miss management at green park branch. After selling the package the do not care for customers. We took package from you branch head green park miss shilpa. After giving package to start session she asked to...