Kaya Skin Clinic Complaints & Reviews

I have spent a good 80k to 1 lakh on these laser treatments. I was burnt during my first laser hair removal. Since then i have been requesting to change the sessions into a prp. When i booked these sessions i was never told there is an expiry to these packages. Suddenly i am being told that all packages are valid only for few days till september and nothing can be done. They are not even giving me options for renewal. I booked in bangalore...

I took isb package from kaya at roughly 15000rs for 6 sessions. Out of 6 sessions, i had taken one session till now and i didn't find the session very useful. I started getting so many pimples after the procedure. Also, i am not satisfied with the service they provide. Even if you book prior appointment they let their customers wait for an hour.

The main issue is i am getting pimples after laser treatment and it is not at...

I have had the most unsatisfactory experience with kaya the past few days.
I have always been quiet a loyal customer where in i would refer kaya to people.
One such referral was my mother. She had pigmentation on her skin and i had asked her to visit kaya and that they would be able to help. However, what resulted was the most unpleasant experience for both my mother n me. Such that, all my trust in kaya has gone down the drain.br...

I had opted for laser hair removal. The session cost me about 55k for 6 session of only hands, legs and underarms. After charging this amount their prices fell down to 49k for full body... Despite this i never complained.. However in between my session i have made written complains (Email to kaya) that the sessions are ineffective and i see no improvement. Today post 6 sessions and repetitive complaints i am absolutely dissatisfied with the...

On approaching kaya for severe acne, blemishes and commodores, i was prescribed for 6 peels initially, which i'm left with one more to go. I was tirelessly, complaining the practitioner that i don't see an improvement over the blemishes, for 5 peels which they have had taken ample time for treatments, in the span of 3 months. I strongly feel it to be not a value for the money, i invested. I have one more peel to go and the practitioner has...

Being a loyal 4 yrs customer, when you enroll you are promised that being a maintainence client is very good and you have to payless with time. While less you know that there are sudden changes in packages like validity date which was never there even you were enrolled as client and then package pricing keeps changing everytime you visit.
Also pls note i had to pay almost same as regular price just coz the requirement was not customized...

I called to book an appointment last week they said they will confirm they never conformed then i called again they said they cannot give me one whole day they will do half on one day then half on the next day. They gave me an appointment of 2pm to 5pm on 31st july i was there by 2 they made me wait for 1.5 hours then said they can only do one thing as there is just 1 hour left i told them to give me an appointment for tomorrow and finish...

Hi i am setlin here
In 2016 i hve paid for your q switched laser package which consists of 6 sessions in your anna branch. At that time i got the assurance from your staff that there is no expiry date for this package.. I was told that i am able to use it even after 40 yrs if i want.. I hve made use of 3 sessions; the last one was in september 2016. As my marks hve gone after 3 sessions my remaining ones were pending.

Now...

Hi,

I am shailja gandhi & i am kaya skin clinic client from last 10 years.

I want to raise complaint against shubhra saraswat, ex-manager at kaya clinic at sector 15, crown plaza faridabad. I had booked lower face lazor package & i was promised 2 complementary sitting with this package. Looks after she has left kaya, i have nowhere to approach as existing team is denying me the package.

I feel...

I have mailed several times regarding my complaint against them. There is no hair removal. They gave 2 free sessions for which i even paid 1000rs i want complete refund. Or else i will sue you kaya. My skin is having problems because of your carelessness. Even my friend got all the burns on her face. You are comfortable cheating people you can see the consequences if you want to go on like this....

I went to kaya skin clinic hrbr kalyan nagar Bangalore for acne treatment and spent around 40k but I hv got no results still pimples are coming n leaving marks. They did chemical peeling which burnt my skin n marks r thr for so long more than 6 months. Now I hv laser 4 sessions pending and they told me it will get lapsed by Oct 2018. Without any cure how m I supposed to take the laser. I hv just wasted my money. The doctor instead treating...

I wanted to convert my few services to facials. The total amount was aproximately 11, 500. But in a weeks time it got down to Rs. 9, 500. The reason cited was one of my sitting lapsed. Being a client of Kaya for last 10 years, I have not heard of this so called facility (of lapsing) and on the top of it no body cares to inform you about the same. I have been following up with the Faridabad branch from last 4 months and I have not got a response...

Would like to bring to your notice non supportive and non customer friendly behavior of Kaya Skin Clinic Rajouri Garden New Delhi. I took consultation at Kaya Rajouri Garden on 07/07/2018 regarding my skin and on their doctor's suggestion I bought few skin products of around 4000rs from them which they promised would suit my skin and help me improving my skin. However after using those products just for once I realized that products are not...

I'm highly disappointed with the inefficiency of kaya pusa road. I have been calling for 2 weeks continuously requesting them to transfer my phone no. From one to another. They told me to out mail. I have done the same thrice. Apart from that continuously calling and requesting them but they're not paying any heed. They have still not done the needful.
Again n again same answer that they will talk to their manager and will call me...

Im a client with kaya pedder road since 2 years. I have had a chance to meet different doctors and all of them have been very kind and professional.
But today 2nd of july 2018 it was not the case.
My maintenance sessions are going on and my regular therapist got shifted to another branch. They assigned a new therapist to me who had no clue about my case.

After waiting for 15 mins dr parul entered the room and...

I have been availing Kaya services for "Purifying acne treatment' and it has led to brown spots all over my face. Another dermatologist said these are cases of burnt skin. This is causing me emotional trauma and also additional expenses to get it sorted. I want Kaya to refund my money and compensate for the additional expenses towards remedying it....

I have been taking laser hair reduction treatment. Which has been very effective for quite a few areas but made me also grow hair in areas i didn’t earlier have growth inspite of them ensuring multiple times that it wouldn’t happen, i in fact even have a recording of the therapist saying so. At the time of payment, i was promised a facial in my package which i was only informed about after months and then when i decided to take it, i...

I availed a hair care service named targeted root regen therapy for hair fall worth 13000 rupees in january 2017, at that time they promised they would give a referral money of rupees 1500 to my husband as he referred me to them.
Till today i haven't received any message regarding this and when i called them they replied to me in diplomatic manner decorated with their flowery language.
Firstly they are not ethical in delivering...

I developed a severe acne problem and went to kaya for a treatment. I paid for a skin peel treatment and booked an appointment with the doctor on 23 june at 1 pm.

I get a confirmation call at 10 am on 23 jun checking if i will arrive for the appointment. I received a call again at 11 am informing me that my doctor would not be present and what i would like to do? I was surprised at being called back within an hour of confirming...

My daughter has been undergoing laser treatment at Kaya Pacific Mall new Delhi. She deveoped acne on face and the staff at Kaya recommended skin peel treatment to get rid of the marks.
The first session went well. Last evening she had the second session and face has burn marks all over. There is 1" ling mark just under her right eye and cheeks are full of burn marks. She did tell them that her skin is feeling burnt but they ignored.br...