Kelvinator — irresponsible and careless services

Address:603203

This is regarding our kelvinator refrigerator which has stopped cooling, we contacted to the service provider of kelvinator the very first day he came and took 500rs in advance and did nothing then after making a lot of calls he came after 50-55 days of constant reminding he verified the refrigerator and took the compressor with him then he stopped recieving our calls and then after calling him from other number he came after 40-45 days and changed the compressor and gas and charged us with 4, 000rs even after that our refrigerator is not cooling and after calling the centre they say tomorrow every time and still our refrigerator is unfixed and they make lame excuses every time. We have spent 4, 500 rs for just nothing yet and this is extremely irresponsible, careless and ignorant from your part.
This is disgraceful, fraud and unprofessional behaviour please have a check on it.

D. D electronics
Plot no:16&17, kanchipuram main road, opp vemkatateshwar mahal, chengalpattu byepass, chengalpattu-603 002

Service provider-d. Nagarajan
Mobile-[protected], [protected], [protected]
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Dear Viprast,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Kelvinator Customer Support Team
Dear Viprast,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Kelvinator Customer Support Team
viprast's [Complaint's author] reply, Nov 10, 2017
No one came to resolve our issue maybe due to lack of responsible people
No one came to resolve our issue maybe due to lack of responsible people .
Dear Viprast,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Kelvinator Customer Support Team
viprast's [Complaint's author] reply, Nov 15, 2017
Our concern is not yet resolved either provide us a refund or repair our refrigerator as soon as possible.

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