Kelvinator — my brand new "kelvinator" washing machine is not working and service person is not responding me from 3 months

Address:Jamnagar, Gujarat, 361005
Website:[email protected]

My brand new "kelvinator" washing machine model name - sparta, is not working and service person is not responding me from 3 month's. Since august 03/08/17 my complaint is not solved. And they are giving me excuse that company is not having your spare part. I've already complaint to kelvinator service asi - sunil gorecha his number is below [protected]. But he is also not responding me. I've bought new kelvinator washing machine of amount 20, 869.57 and i've used 6 month's and now it's not working. Hope my complaint will be solved soon.
Jay kanakhara
[protected]
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Dear Jay Kanakhara,

We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Kelvinator Customer Support Team
Jay Kanakhara's [Complaint's author] reply, Nov 6, 2017
I've got no response from customer care as well as, local service centre. Wors't experience I faced from Kelvinator. Need help
Jay Kanakhara +919824468686
Dear Jay Kanakhara,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Kelvinator Customer Support Team
Dear Jay Kanakhara,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Kelvinator Customer Support Team
Jay Kanakhara's [Complaint's author] reply, Nov 30, 2017
No still my complaint is not solved I've already mailed u details on [email protected]

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