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KFC India Complaints & Reviews

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Updated: Dec 17, 2025
Complaints 2737
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508
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KFC India reviews & complaints page 59

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H
Hafizsa
Jul 11, 2021
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Address: Pune ( 9822277095 )

Respected sir
I had ordered bucket in which all Pcs received were burnt and and not the original pcs sir I am really disopinted with the brand kfc.i just had couple of pcs and was puking whole night plz take necessary action which is my humble request.there more lot to tell.
But don't have energy.
Thank you
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    A
    Aswin K C
    Jul 10, 2021
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    I have made a transaction in kfc on 02
    07.21 which was failed due to kfc technical issues.kfc has also send me a refund initiated email on 3.7.21 stating that refund will be provided within 2-3 working days. I still waiting for my refund.
    +1 photos
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      J
      Jenny Azariah
      Jul 10, 2021
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      Address: KFC, metro junction kalyan
      Website: KFC APP

      I placed order today i.e. 10/07/2021 from KFC of Rs. 483.99, however the order got cancelled and amount is debited, Contact number-[protected], kindly issue the refund asap. Thanks.
      +1 photos
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        P
        Parmish Varma
        Jul 9, 2021
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        Address: Delhi-Punjabi Bagh Magical foods pvt. Ltd, Plot no - 1 BG1 & 2, Paschim vihar

        Paid to paytem[protected]@paytm

        355.99 rs my money not refund

        My transaction ID T2105071513568082051755

        Bank rafer no
        [protected]

        Massage - old[protected]@sappirefoodindiaparivatelimite

        Date 07, may, 2021
        Deduct

        And not refund my money I am trying
        Before 3 months continue phone no
        Kfc - [protected]
        [protected]
        [protected]
        And this kfc address -

        Delhi-Punjabi Bagh
        Magical foods pvt. Ltd, Plot no - 1 BG1 & 2, Paschim vihar

        But not pic my call and not refund my money and not a response any parson

        Please refund my money
        355.99 rs only

        My call no [protected]
        Gourav chawla
        KFC India customer support has been notified about the posted complaint.
        Jul 09, 2021
        Updated by Parmish Varma
        my money not refund
        Jul 09, 2021
        Updated by Parmish Varma
        My money not refund

        Jul 09, 2021
        Updated by Parmish Varma
        Dear Customer, Your a/c XXXXXXXX4580 is debited for Rs 355.99 on[protected]:14:00 through UPI.Available Bal Rs 64, 552.88 (UPI Ref no[protected].If not done by you, pl forward this SMS from registered mobile to [protected] to report unauthorized txn & block UPI. Download PNB ONE-PNB
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          K
          Kajalsarkar815
          Jul 8, 2021
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          I have booked one order on 4th July of Rs 883. After complete payment order not success, but till now refund pending. I have order same on that day again payment Cash on delivery. That was success. But 883 rs refund not done after 3 working day also. Please process for same.
          +1 photos
          KFC India customer support has been notified about the posted complaint.
          Jul 10, 2021
          Updated by Kajalsarkar815
          Still waiting for any response & refund money.
          Jul 13, 2021
          Updated by Kajalsarkar815
          Please process for my refund
          Still waiting for refund. No communication receive for any update on complain.
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            E
            EVIL KID GAMER
            Jul 7, 2021
            Resolved
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            Resolved

            Address: 22-56, Lingampally,kanukunta,hyderabad,telangana

            I have ordered a kfc chicken popcorn
            large one
            it shows that order has receaved our kichen
            but it has not delevered
            Aug 8, 2021
            Complaint marked as Resolved 
            KFC India customer support has been notified about the posted complaint.
            You ### don't even have the brains to inform the CUSTOMER that you'll not be able to deliver for whatever reason. You charged, made me wait for 2 hours and now curfew is imposed. Either deliver the bloody order or shut down the app when you cannot.
            You ### don't even have the brains to inform the CUSTOMER that you'll not be able to deliver for whatever reason. You charged, made me wait for 2 hours and now curfew is imposed. Either deliver the bloody order or shut down the app when you cannot.
            Hello,

            Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

            Regards,
            KFC India
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              P
              PULLA RAJ KUMAR
              Jul 7, 2021
              Resolved
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              Resolved

              Address: Hyderabad-Tarnaka

              I have order through Yum restaurant India Pvt.Ltd, but item not received at kindly do the need full.

              Google pay number :[protected]
              Aug 8, 2021
              Complaint marked as Resolved 
              KFC India customer support has been notified about the posted complaint.
              Hello,

              We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

              Regards,
              KFC India
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                N
                Narayan Karnire
                Jul 7, 2021
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                Today (07th July, 2021) I booked an Order thru Net Banking.
                The funds Rs.385/- have been debited from my bank account.
                I did not receive any confirmation NOR an acknowledgement of my order but the amount is DEBITED.
                For your reference - I have attached the screenshots of the same.

                Is it possible for you to look into this issue and kindly do the refund if possible.

                Thanking you
                Narayan Karnire
                +91 [protected]
                +2 photos
                KFC India customer support has been notified about the posted complaint.
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                  P
                  pttn
                  Jul 7, 2021
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                  Address: Flat No 524, 3rd Floor, Paschim Puri, Club Road, Opposite New Born and Child Hospital, New Delhi 110063

                  I paid Rs 482.99 via net banking to kfc but didn't not receive the order confirmation. I will appreciate if you refund the money at the earliest
                  KFC India customer support has been notified about the posted complaint.
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                    G
                    Gavinsaviodsouza
                    Jul 7, 2021
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                    Order placed on kfc app, .money taken via upi gpay, .but now the app is hung whenever I open it and I have not received my order.
                    +2 photos
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                      R
                      Rockk Mountain
                      Jul 7, 2021
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                      Amount got debited but not refunded .call to customer care informed that within 7 days it will refund still for refunded 10 days ove pathetic customer service
                      KFC India customer support has been notified about the posted complaint.
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                        S
                        Sachin6957@
                        Jul 6, 2021
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                        Address: Hiranandani Thane

                        Have made the payment through Paytm on 29th June 2021 to Kfc Hiranandani Thane the payment was received to the merchant but the order was not place so the merchant inform to make payment through cash ne stated the payment made online will be refunded but still the payment is not refunded it is all most 10 days and more so I kindly request to initiate refund as soon as possible
                        KFC India customer support has been notified about the posted complaint.
                        Hi Sachin,

                        We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                        Regards,
                        KFC India
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                          G
                          Greeshma Chugh
                          Jul 5, 2021
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                          Money deducted and order not received
                          KFC India customer support has been notified about the posted complaint.
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                            S
                            Shafat Ali
                            from Kolkata, West Bengal
                            Jul 5, 2021
                            Resolved
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                            Resolved

                            Address: Topsia, Kolkata, India.

                            On 30.06.2021 I made a payment from Gpay UPI. The payment was successful, but order wasn't placed. I have emailed to your customer care, First two days they replied to my email, but now they are ignoring my messages. I used KFC Mobile app for placing my order, which never happened because money got debited but the order was not placed.

                            Today its 05.07.2021, I don't know, how many days I need to wait for my refund or I guess I'm not getting back my hard earned money.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            KFC India customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 06, 2021
                            KFC India Customer Care's response
                            Hi Shafat, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                              D
                              Ddutta21
                              Jul 4, 2021
                              Resolved
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                              Resolved

                              Address: Barasat, Kolkata

                              I have ordered 1 FRIES-MEDIUM, 1 RICE-BOWL, 1 CHICKEN POPCORN AND amounting Rs. 234.00. Money has been debited from Paytm account on 8:20:33 pm vide Order ID[protected], but no food item has been delivered. I have called KFC number [protected], but to my utmost surprise it is found switched off. I need refund refund of Rs. 234.00.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              KFC India customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 06, 2021
                              KFC India Customer Care's response
                              Hey, apologies for the inconvenience caused. Request you to share your contact number, email ID, order ID and restaurant details on [protected]@yum.com. We will surely assist you further with your concern.
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                                R
                                Rockk Mountain
                                Jul 3, 2021
                                Resolved
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                                Resolved

                                Address: Mysore

                                Amount got debited 434 but still amount not returned
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                KFC India customer support has been notified about the posted complaint.
                                Hi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                                  T
                                  tusshar jha
                                  from Imphal, Manipur
                                  Jul 3, 2021
                                  Resolved
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                                  Resolved

                                  Address: Janakpuri, delhi
                                  Website: online.kfc.co.in Web results Order Online for KFC Fried Chicken Bucket Home Delivery or ...

                                  I ordered food from the KFC app. Made the payment via phonepe. But even after deducting the payment, the food was not ordered. It's been more than a week but they Haven't refunded my payment as well. I complained about it to the customer care as well but they aren't helping either.
                                  +1 photos
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  KFC India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 05, 2021
                                  KFC India Customer Care's response
                                  Hi Tusshar, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                                    M
                                    Mehali Acharyya Ghosh
                                    Jul 2, 2021
                                    Resolved
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                                    Resolved

                                    I placed an order of 628.10 on july 2nd, my money was deducted but order not placed
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    KFC India customer support has been notified about the posted complaint.
                                    Hi Mehali, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                                      F
                                      Fatma Asad
                                      Jun 30, 2021
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                                      Address: 88/279 Chaman ganj Kanpur

                                      Today 30 June 2021 I placed an order online for Kfc delivery at 9:15 pm I have paid Rs 1313 from my paytm wallet to “Sapphire food India private ltd. but order is not placed.
                                      +2 photos
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                                        R
                                        reshikag
                                        Jun 30, 2021
                                        Resolved
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                                        Resolved

                                        Address: KFC, Survey No 8, GF & 1st Floor Tumkur Rd, Jalahalli Cross, Chokkasandra, T. Dasarahalli, Bengaluru, Karnataka 560057

                                        Order was placed and payment was done FOR 459. received a dispatched message. but no call or message after that. tried calling the store but nobody responded. the app just shows the store is preparing the order from more than an hour. order number is K233W64552.
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        KFC India customer support has been notified about the posted complaint.
                                        Allow us to review this. Please share your contact number, order ID and restaurant details on [protected]@yum.com, so that our team can connect with you at the earliest.
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