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KFC India Complaints & Reviews

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Last updated Apr 30, 2024
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KFC India reviews & complaints page 60

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N
Ngangom
May 20, 2021
May 21, 2021
This thread was updated on May 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money was debited but the app says there is no order.

Address:Old gupta colony, North Delhi

Today May 20, I place the orde for kfc bucket and wings for 784.00 and paid the amount. But the app says there is no order and the amount was deducted by kfc. Please do the refund ASAP....
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M
Marshal111
May 19, 2021
May 20, 2021
This thread was updated on May 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online payment issue

Hi,
I have placed an order via KFC app on 19/05/2021 for amount of 234Rs. via google pay.
Amount has been deducted and no confirmation received for the same.
Please provide refund ASAP....
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M
Meehir Mhatre
May 19, 2021
May 21, 2021
This thread was updated on May 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid for the order but order did not get placed.

As i was ordering on 19th May 2021, i choosen paytm for payment. the transaction was successful. but on kfc app the order didn’t get placed.

i didn't got refund for this. Kindly help

My contact no during order was [protected]

Order id :[protected]

Kindly refund it soon. I m attaching screenshot of txn page from paytm...
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C
Chakit Arora
May 17, 2021
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KFC online payment issue

Address:Okhla Phase III, Delhi

I was ordering from kfc website. Paid an amount of 553Rs. The payment was deducted but the order was not placed. Kindly refund my amount asap.

details

number-[protected]
name-chakit arora
[protected]@gmail.com...
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S
SumitLohan
May 16, 2021
May 18, 2021
This thread was updated on May 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment false deducted

I have ordered from kfc app and made payment through Paytm. My money deducted but order couldn't placed. Please do needful...
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G
gayensreetama
May 15, 2021
May 17, 2021
This thread was updated on May 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need REFUND ASAP!!!

Address:96, Diamond Harbor Road, Shaker Bazar, Behala, Kolkata - 700063

I had palced an order on KFC app dated 15th May 2021 through upi(GPay), i had my money debited but there was no order being placed. I need the refund ASAP....
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S
sanjaybisen
May 15, 2021
May 20, 2021
This thread was updated on May 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted for order but order doesn't placed and money not refunded

I have placed order in KFC on 12-May-21 at 11:30 Hrs and paid Rs 574.10 through debit card. Amount was deducted and i thought order was placed and waited for it for 1 hour then i checked again and order was not placed by KFC for the payment made and amount was also not refunded.

I thought that above amount will be refunded in 2-3 days and again placed order for Rs 574.10 through credit card at 12:46:18 Hrs. Amount again deducted...
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C
Chingpi khongsai
May 15, 2021
May 17, 2021
This thread was updated on May 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received but money deducted

Address:Thangmaiband, imphal

I've ordered using the kfc online app on 15 may using online payment. Rs 932.99 was deducted from my bank balance but my order didn't come for more than two hours so I gave the local kfc store a call. They told me they didn't receive any order messages from their side and I would be refunded in 7 days. Please resolve my problem and get me a refund as soon as possible....
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R
rigota
May 14, 2021
May 17, 2021
This thread was updated on May 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Debited busing PAYTM but order not placed

Address:Pune

I placed order through my KFC app for 5 Pcs Chicken leg pieces and one pepsi on 22.47 @ 09.52 PM. amouth debited through my PAYTM UPI id of Rs. 544.00 and order was not placed. last time also same thing happened with me & when I called KFC customer care they told the amount will be credited back to the account within few days but it has never credited back and somehow I also did not follow up then. But this time I will not leave this kind...
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V
vibha1781
May 12, 2021
May 18, 2021
This thread was updated on May 18, 2021
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Money deducted but order received the order

I placed an order through kfc app on 12 May 2021, in the name of vibha ... amounting Rs 1386/-... money was deducted from my paytm acnt whereas i did not receive the order neither there was any confirmation msg regarding my order... i have been trying to contact on the number given on kfc app ie [protected] but there is no response... kindly refund the money...
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Parminder Kaur Jandoo
May 12, 2021
May 15, 2021
This thread was updated on May 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund for order cancelled but payments deducted

Address:Kfc malad
Website:About refund not recieved still

Hello
I made an order of 825 rd on 24/4/2021 and it showed order failed.
I called up the customer care and they advised me to mail at kfc.[protected]@sapphirefoods.in and have sent the screenshots of the payment as well. They told me I would get a refund in 3 to 5 working days but till date I havent received any refund....
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T
The Ocean Blue Vacations 8
May 11, 2021
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Ordered for Kentucky Fried Chicken(KFC) but received KFF(Kentucky Fried Fly)

My order on 07.05.2021, Friday was :
1) MIXED ZINGER DOUBLES x 3 = Rs.854.28/-
2) BIG 8 = Rs.589.52/-

Total Incl Delivery Charges = Rs.1507.74/-

This order was made to celebrate my colleague's birthday in office for lunch.This was ordered through Zomato from Indiranagar KFC Outlet .

When the ordered was delivered and about to eat one of the burger when noticed had a fried fly attached...
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H
Harshit Jalan
May 10, 2021
May 11, 2021
This thread was updated on May 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordering and Finalizing

Address:Muzaffarpur Bihar

The staffs are unable to understand the things ordered. They always make errors while punching the bill. There's a lack of knowledge about the whole menu. After asking multiple times also they make mistakes. The essence of hospitality is missing. We usually order a lot from KFC but every time they miss something or the other. Apart from food sometimes spoons, tissue papers, ketchups etc. are also missing.
The quality of the service...
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A
Anto Sweety
May 8, 2021
May 11, 2021
This thread was updated on May 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered food, Paid money but food not delivered

I have ordered food at 7pm and I am supposed to receive food by 7:45 but I have not received till now at 9:17 pm. I’ve called to their customer care no [protected] and raised a ticket by 8:10 pm and they said I will get reply within 10 mins but no call message or email then I’ve called several times but all the calls are not responded and then I called to [protected] and at 9:05 they said order got cancelled they are refunding my money...
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J
Janejang
from Mumbai, Maharashtra
May 8, 2021
May 10, 2021
This thread was updated on May 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but no order placed

Website:online.kfc.co.in

I ordered KFC online today, the 8th May, 2021 and while the transaction for my order has been done, an amount of Rs. 771.50, my order was not placed and i was redirected to my cart. The transaction was done through google pay.

Please see to this matter as soon as possible. I have not recieved any kind of message or information regarding refund or my failed order. Would loved to hear back from the company.

My...
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G
Gunareddy
May 8, 2021
May 13, 2021
This thread was updated on May 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I did not receive my refund.

Hi this is swathi.
I've placed an order from kfc app in month of March, mistakenly it it location of banglore, whereelse I'm in Hyderabad. delivery guy called me cancelled the order and said will be refunded...

I called many times with costumer executive many times. But couldn't complete my issue......
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S
Shakeeb keasri
May 8, 2021
May 10, 2021
This thread was updated on May 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repayment of money

My order was not bought due to no rider so need repayment which I have paid...
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Adwait Sudersan
May 7, 2021
May 10, 2021
This thread was updated on May 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received but payment deducted

I placed an order on May 7th 2021 through the KFC app but the order was not received. The payment was done. Please refund the money. Order amount: Rs 634....
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L
Lookbeyondluck
from Durg, Chhattisgarh
May 7, 2021
May 10, 2021
This thread was updated on May 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money deducted and order not placed

I ordered food (takeaway) on 4th May.2021 . I made payment of Rs.737 through credit card but order not placed. My money got deducted from my card. I went to the venue from where I ordered takeaway. Banner of KFC was there but some repair work was going on the premises. If repair work is going on then how KFC is taking orders. Address of restaurant :
Siramtoli Chowk, old Hazaribag road, Ranchi, Jharkand.
Please refund my money...
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Vijay Prathap R
May 7, 2021
May 10, 2021
This thread was updated on May 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted order not been successful

Address:Ramamurthy nagar, Bengaluru

When I placed the order and amount has been deducted from my account however, order has not been successful.
Store Address
: Ramamurthy nagar, Bengaluru
Rs.634 transferred from A/c ...3152 to:UPI/.
I called the Customer service, they said money will be refunded in 7 business days.
Kindly refund the money as soon as possible....
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