Submit a Complaint
Claimed

KFC India Complaints & Reviews

www.kfc.co.in
1
Updated: Oct 25, 2025
Complaints 2733
Resolved
508
Unresolved
2225
So far, so good. KFC India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope KFC India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
KFC India

KFC India reviews & complaints page 57

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
KARANMEET SINGH
Aug 14, 2021
Resolved
Report
Copy
Resolved

Address: Kfc trllium mall amritsar
Website: KFC

Payment status is success but order not showing and please issue my refund
+1 photos
Sep 18, 2021
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2021
KFC India Customer Care's response Hi Karanmeet, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Q
    Qwerty0099
    Aug 12, 2021
    Report
    Copy

    Address: P square mall prayagraj up

    I have paid 350 rs twice successful payment via paytm but merchat had not received
    +1 photos
    KFC India customer support has been notified about the posted complaint.
    Aug 12, 2021
    Updated by Qwerty0099     I have paid 350 rs twice successful payment via paytm but merchat had not received
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Simran245667787
      Aug 11, 2021
      Report
      Copy

      Address: SARBAMANGALA ROAD

      I ordered on kfc app and paid the bill using Google pay, my money was deducted but order could not be placed... I am highly dissapointed, such a bad service that i never expected...i want my refund back as soon as possible.
      +2 photos
      KFC India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Srishti Seekar
        from Delhi, Delhi
        Aug 11, 2021
        Report
        Copy

        Address: E-38 3rd floor Bal udayn road uttam nagar

        Hi, i visited at district centre outlet on sunday however the taste of the product was soooooo bad I got vomitting after having it.
        KFC India customer support has been notified about the posted complaint.
        View replies
        I visited a dc janak puri outlet on sunday however the taste was so bad I got vomit after having it
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nitin Shilkar
          Aug 11, 2021
          Report
          Copy

          Good Day
          Please note i had ordered food on 20th June 2021 on KFC app and made payment of 1283 through Paytm. Order could not be placed due to some technical issues at your end.

          I had received Email from KFC same day that refund will be initiated within 2-3 days. But as on 11th august 2021, I am yet to receive my refund amount.

          Request you to please initiate same ASAP.

          Trx ID :[protected]
          UPI ref id for payment :[protected].
          Amount : 1283
          Email Id : [protected]@yahoo.co.in
          Mob no:[protected]

          Brgds
          Nitin S Shilkar
          +2 photos
          KFC India customer support has been notified about the posted complaint.
          Aug 11, 2021
          Updated by Nitin Shilkar           Good Day
          Please note i had ordered food on 20th June 2021 on KFC app and made payment of 1283 through Paytm. Order could not be placed due to some technical issues at your end.

          I had received Email from KFC same day that refund will be initiated within 2-3 days. But as on 11th august 2021, I am yet to receive my refund amount.

          Request you to please initiate same ASAP.

          Trx ID :[protected]
          UPI ref id for payment :[protected].
          Amount : 1283
          Email Id : [protected]@yahoo.co.in
          Mob no:[protected]

          Brgds
          Nitin S Shilkar
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Polapally Nikki
            Aug 9, 2021
            Report
            Copy

            My money got deducted when I placed order using KFC app.But the order did not get placed and the payment page went blank after the completion of transaction.
            Very bad experience.I want refund!!
            KFC India customer support has been notified about the posted complaint.
            View replies
            Hello,

            We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

            Regards,
            KFC India
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bryan Shrestha
              Aug 9, 2021
              Report
              Copy

              Address: near Krazy For Chocolates, 1858/1, 3rd Floor Acropolis Mall Rajdanga Main Road, Kasba, Kolkata, 700107

              As i was ordering on 3 August 2021, i choosen paytm wallet for payment there transaction was successful but transaction failed.

              It is about 7 days i didn't got refund for this. Kindly help

              Upi ref:[protected]

              I placed order again with different mode of payment that order placed.

              My contact no during order was [protected]

              Kindly refund it soon. I m attaching screenshot of txn page from paytm
              KFC India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ramya2498
                Aug 8, 2021
                Report
                Copy

                Address: Vijayawada benz circle

                I have placed an order for 833rs. Money is debited from my side but order doesn’t yet placed.
                +1 photos
                KFC India customer support has been notified about the posted complaint.
                Aug 08, 2021
                Updated by Ramya2498                 I want my refund
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rajasekark3
                  Aug 3, 2021
                  Report
                  Copy

                  I order just received the order from KFC via Swiggy and the food quality is very bad. The food is stale and cold.
                  KFC India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    SDey3668
                    Aug 3, 2021
                    Report
                    Copy

                    Address: Dunlop Traffic Moore. KFC baranagar

                    Paid Rs.235 on Aug 3 2021 at 3.30 pm at the KFC dunlop outlet, kolkata through Paytm wallet. Have screenshot of the pay but the restaurant refused saying no payment has been received in their end but I have proof of payment. This is a refusal of service on payment. A fraud can be registered against you guys legally, if you aware of the consequences.
                    +3 photos
                    KFC India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      Lens Longs
                      Aug 2, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Nagi house circular road, near city tower Dimapur, nagaland 797112

                      I have ordered kfc via netbanking and Rs.881.99 was debited but my order was not placed, then i tried again via using debit card, same thing happened again, Rs 881.99 was debited but order was not placed. I ordered twice. Altogether Rs.1, 763.98 was deducted. I thought the money will reverse back to my bank account but it did not. Please resolve this issue and kindly refund my money. Thank you.
                      +1 photos
                      Sep 5, 2021
                      Complaint marked as Resolved 
                      KFC India customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 04, 2021
                      KFC India Customer Care's response                       Hi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ajay955
                        Aug 2, 2021
                        Report
                        Copy

                        Very useless staff in KFC Vikram puri branch
                        KFC India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ajay955
                          Aug 2, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Blocked of KFC Cards

                          Address: Lal Bazaar, secunderabad

                          Sir, I have a KFC Card. I used my card many times at KFC stores issued by KFC Vikram puri branch. On 29 July 2021, I visited to KFC Vikram puri branch and ordered two burgers. I gave my card to staff for billing. KFC Staff said me your card is blocked due to expirey date. I told him in this card my Rs 590/- are there who is responsible. Nobody told me at the time issued to me this card validity due to CORONA I am not visited at KFC store....
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          A
                          Akshay Burman
                          Aug 1, 2021
                          Report
                          Copy

                          Address: #14 Chirag enclave Kharar punjab

                          Hi,

                          I have placed the 2 orders 8:42 pm and still not received the order and kfc Kharar is not picking up the call.please help me with this
                          Order no:N5481D[protected], N5481D[protected]

                          Thanks & Regards,
                          Akshay
                          KFC India customer support has been notified about the posted complaint.
                          View replies
                          Hello,

                          Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

                          Regards,
                          KFC India
                          Reply
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            [email protected]
                            Aug 1, 2021
                            Report
                            Copy

                            Address: India

                            Made a transaction with KFC on 31st July for which the amount was deducted but the order was not placed.Utterly disappointed with KFC for this.I have never faced such issue with any of the other food brands.Need the refund as soon as possible.Failing to do so would make me file a complaint with Consumer Court.
                            KFC India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sri Shalini
                              Aug 1, 2021
                              Report
                              Copy

                              Received sms for ordering which I have not done

                              I got the below SMS and an invoice I attached for the order that I never placed., I am living i Coimbatore how can I order at T Nagar, my question how did someone get my number ?
                              Why and how did this happen. ?

                              Thank you for ordering from KFC. View your e-invoice at HTTPS://EBILL.SAPPHIREFOODS.IN/EBILL/N6774I[protected].PDF...
                              Helpful
                              16 other people found this review helpful
                              16 found this helpful
                              2 Comments
                              Report
                              Copy
                              S
                              [email protected]
                              Aug 1, 2021
                              Report
                              Copy

                              Address: India

                              Didn't receive my order though my payment was done rupees of 640/-plesse kindly check immediately !
                              KFC India customer support has been notified about the posted complaint.
                              View replies
                              Hello,

                              We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                              Regards,
                              KFC India
                              Reply
                              Contact number- [protected]
                              KFC, lakshmipuram main road, guntur(Andhra pradesh)
                              Order No. K237W79516
                              Amount deducted Rs.634/-
                              Mode of payment-Debit Card
                              Date[protected]
                              Reply
                              [email protected]'s [Complaint's author] reply, Aug 3, 2021
                              Contact number- 7981012171
                              KFC, lakshmipuram main road, guntur(Andhra pradesh)
                              Order No. K237W79516
                              Amount deducted Rs.634/-
                              Transaction number-WT0159541220
                              Mode of payment-Debit Card
                              Date 01-08-2021
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                trishanmita chakrabarty
                                Aug 1, 2021
                                Report
                                Copy

                                Had rotten chicken in kfc kempfort mall,bangalore

                                Address: Yemalur

                                I had 2 burger meals.
                                I got 3 to 4 days old chicken.
                                Thw fries i had tasted like it was friend the previous day.
                                Whole night i had stomach cramps.
                                Never have food from particularly kfc, kempfort mall outlet.
                                Total wastw of my money....
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy
                                A
                                AryanPoddar
                                Jul 31, 2021
                                Report
                                Copy

                                Address: paschim darwaza belwarganj patna city

                                I paid rupees 415 for my order in kfc app but the order was not made in the app and i have still not recieved the refund
                                KFC India customer support has been notified about the posted complaint.
                                View replies
                                Hello,

                                We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                Regards,
                                KFC India
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sandeepari
                                  Jul 31, 2021
                                  Report
                                  Copy

                                  Address: Banaglore, vega city mall

                                  When I ordered a burger it was clearly said to the order taker Rohit to make the burgers fresh, I need my patties to be cooked freshly I can wait for 5 min.

                                  But after getting the burger it was sad to see that they served me the same patty which as kept on bin.

                                  Very sad about this service y banaglore Vega city mall.
                                  KFC India customer support has been notified about the posted complaint.
                                  View replies
                                  Hello,

                                  Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

                                  Regards,
                                  KFC India
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    Related businesses

                                    Mast Kalandar
                                    1.1
                                    (43)
                                    Swiggy
                                    1
                                    (5143)
                                    Iskcon Restaurant
                                    1.7
                                    (3)