KFC India Complaints & Reviews

Amount got debited but not refunded .call to customer care informed that within 7 days it will refund still for refunded 10 days ove pathetic customer service...

Have made the payment through Paytm on 29th June 2021 to Kfc Hiranandani Thane the payment was received to the merchant but the order was not place so the merchant inform to make payment through cash ne stated the payment made online will be refunded but still the payment is not refunded it is all most 10 days and more so I kindly request to initiate refund as soon as possible...

Money deducted and order not received...

On 30.06.2021 I made a payment from Gpay UPI. The payment was successful, but order wasn't placed. I have emailed to your customer care, First two days they replied to my email, but now they are ignoring my messages. I used KFC Mobile app for placing my order, which never happened because money got debited but the order was not placed.

Today its 05.07.2021, I don't know, how many days I need to wait for my refund or I guess...

I have ordered 1 FRIES-MEDIUM, 1 RICE-BOWL, 1 CHICKEN POPCORN AND amounting Rs. 234.00. Money has been debited from Paytm account on 8:20:33 pm vide Order ID[protected], but no food item has been delivered. I have called KFC number [protected], but to my utmost surprise it is found switched off. I need refund refund of Rs. 234.00....

Amount got debited 434 but still amount not returned...

I ordered food from the KFC app. Made the payment via phonepe. But even after deducting the payment, the food was not ordered. It's been more than a week but they Haven't refunded my payment as well. I complained about it to the customer care as well but they aren't helping either....

I placed an order of 628.10 on july 2nd, my money was deducted but order not placed...

Today 30 June 2021 I placed an order online for Kfc delivery at 9:15 pm I have paid Rs 1313 from my paytm wallet to “Sapphire food India private ltd. but order is not placed....

Order was placed and payment was done FOR 459. received a dispatched message. but no call or message after that. tried calling the store but nobody responded. the app just shows the store is preparing the order from more than an hour. order number is K233W64552....

I ordered from KFC and they have taken it later on called and informed they cannot deliver it . Very bad service and not even cooperative,

Order number 363W24185....

I have ordered in kfc app and I got the order id. After sometime I got dispatched message as follows.
Finger lickin' goodness is on its way! Your KFC Order No. K164W58975 has been dispatched and will be delivered to you shortly.

But no order delivered, and I have tried contacting KFC customer care they are not answering. It is telling all are busy and disconnecting the call....

I was trying to order online from official KFC Website: https://online.kfc.co.in and added my items into my cart. After that i made the payment of INR 554 through Google Pay and the UPI transaction id is[protected] on 26/06/2021 at 02:52PM. After making the successful payment it shows something went wrong so order can't be placed. Fine i understood some technical issue might happen but atleast show the history in recent transaction/order...

I paid via Gpay and was successful, but it didn't register at KFC app...

On 11 june 2021 I placed order from kfc. Money deducted from my account but order couldn’t confirmed.
Please refund mu money...

Order not yet received...

Hot and crispy chicken, hot wings and chicken strips were smelling bad and tasting bad...

I ordered 2 units of 6 pieces of boneless strips through kfc app and paid via paytm but no order received. Details of order not showing in app. Paytm order id is[protected].

Name Ashish Bhawani
Mob [protected]
Email id [protected]@gmail.com...

We have order on 17/06/21 at 8:45pm
And got notice that your order will be ready in 10 min and after that got mail that your take away will be at 8:58
We reached there before time we have waited there for 1 hour after 1 hour your person is calling and even lieing that he is calling us we are there in range even excepted my personal call
When I told him that he is saying to me ok I will give you complimentary popcorn...

I ordered Wednesday Bucket yesterday. But along with the fried chicken, the KFC employees also decided to reward me with some of his hair inside the chicken piece. It was in-between the crispy coating and chicken layer. At this time of covid, where KFC is bragging about double safety and high-class hygiene. I did not find any hygiene in sending hair along with KFC chicken. The employee preparing it must have not followed the precautions and...