KFC India Complaints & Reviews

Address: Berhampur

I ordered from kfc website on 20 September. I completely my payment through upi. The amount got deducted but the order didn't got conformed.

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Oct 29, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2021

KFC India Customer Care's response Hi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.

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Address: KFC SEC 142 NOIDA EXPRESSWAY, Advant IT Park

I ordered through UPI on KFC SEC 142 NOIDA EXPRESSWAY, payment mode was QR CODE. The payment was successful from my side but they denied that they didn't receive the payment and asked me to pay again so I paid. they told me to wait 7-10 days for refund of the first payment. Now it's been 12 days, no refund received. I talked to my bank they're saying "Your UPI transaction has been successfully processed from our end". My bank was Paytm Payments Bank. My account details are:
Name - RISHABH RAGHAV
Account Number[protected]
IFSC - PYTM0123456
UPI ID - [protected]@paytm
On asking to provide their failed statement they only provided me a excel sheet(Attached with this complaint), no any genuine receipt.

Contact me on - [protected]@gmail.com, [protected]/[protected]

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Oct 22, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Sep 18, 2021

Updated by rishab_raghav screenshot of payment

Verified Support

Sep 18, 2021

KFC India Customer Care's response Hello,

We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect
with you shortly.

Regards,
KFC India

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 17, 2021

Verified Support

Hi Rishab,

We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India

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rishab_raghav's [Complaint's author] reply, Sep 18, 2021

Contact Number- 9997053746/9410224643.
Restaurant details- KFC SEC 142 NOIDA EXPRESSWAY, Advant IT Park.
Order amount- Rs- 1615/-
UPI Reference ID- 124889676495
Date & Time- 05 sep 2021, 06:50:14 PM
Mode of Payment- UPI (QR CODE).
Payment bank- Paytm Payments Bank.

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Address: Kfc mahavir enclave.....palam dabri road....new delhi...

Order placed ...and money deducted from...account but order not received...

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Oct 18, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2021

KFC India Customer Care's response Hello,

We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India

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Absolutely disgusting service.
Paid ₹239 on 28th August in store using Paytm at Supermart 1 Gurgaon. My money got debited but the cashier refused and said he didn't recieve the payment and I would recieve a refund within 48hrs.

3 weeks have passed by I haven't received my refund.
I was assured that I would Recieve the refund within 48 hrs.

store manager isn't responding as well.
Your Twitter handle isn't replying as well.

Please see the attached screenshot.

Extremely pathetic service. I'll be going to consumer court if i do not get the refund.

Oct 25, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2021

KFC India Customer Care's response Hello,

We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India

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Address: Diana Heights Jayanagar Flat 205E, 2nd floor Beltola

I have ordered 10 pcs chicken but delivered 8 pcs. Kindly get an enquiry about that of your Paltan Bazar, Grand Plaza outlet. Strict action and varify with your cctv footage.

Regards,
Ratul Pachani
[protected]

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Address: KFC CALICUT,HILTE MALL

Dear SIR, i would like to bring your attention regarding a takeaway from kfc outlet in hilite mall Calicut Kerala INDIA.I myself bought a family pack from the same outlet on 14/9/2021.I was surprised about the packaging top of the box is not covered properly, even I can see some of the chicken legs projected outside the box, i feel shame on a brand like kfc is doing this kind of poor packaging system especially in this pandemic situation.br...

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Address: K F C, Mosque Road, Bangalore 560005

KFC, Frazer Town, Bangalore 560005 uses the footpaths to stack used crates. Right now there are crates dumped outside my house and though I tried, I was not able to contact them by phone or make any complaint through the customer care service phone.

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Address: 4065 Highway 78, Loganville, GA 30052

Chicken was burnt and greasy and cold. I ordered 3 of the #1 and the food is just nasty.

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Website: Kfc official website

I have placed my order recently but order didn't placed but my amount got deducted

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Address: Vizianagaram, Andhra Pradesh.

Hi,

I am Shyam from Vizianagaram, Andhra Pradesh. I bought Burger from newly open KFC store. The burger bread was hard and fungus ed and store not giving proper product as per displayed menu photo.

Requesting you to please take care this complaint as seriously.

I am not able to add captured photos here. please suggest further.

Thank You.

Sincerely,
Shyam

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I have ordered on July 13th 2021, Due to heavy rain i have cancelled.
I Called multiple times but I got a response like we are working and will get back to you. May I know when you will refund.

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Address: Mysore

I made a UPI Payment KFC App Through GPAY, My money got deducted, but my order was not placed .I thought the money will return back to my bank account but it did not. Please resolve this issue and kindly refund my money. Thank you.

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I have ordered food through KFC's mobile app. Payment has been deducted from my bank but no confirmation regarding the order was received. I also checked the previous orders list, the order was also not shown there.

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Sep 9, 2021

Complaint marked as Resolved

Thank you. I got mail from KFC enquiring the details, and i gave them all the details. They said they will contact with 24 hours. Now a few minutes back when i checked my account they have put back the amount deducted from me.

KFC India customer support has been notified about the posted complaint.

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I made an online payment of Rs.602/- on 26/08/2021 at KFC India, Irinjalakuda, Thrissur, Kerala. The payment failed they said but amount was deducted from my account. The bank statement for the same is enclosed. Please initiate the refund asap.

Thank you.

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Hello Team KFC,
I have visited KFC Varanasi on 2021/09/03 I have placed order of a bucket priced ₹399 And when I done the pa to your swipe machine via barcode and upi method the amount has been deducted from my account and swipe machine shows payment failed so i haven’t got my order the cashier said you will get refunded in few days but I haven’t got my refund yet please sent me my money I have attached all the payment related...

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I ordered chicken popcorn and when i didn't receive my order i sent a mail then i was told that my money will be credited back to my account but not received my money

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I have placed an order online trough KFC app on August 25. Money was deducted, but oreder not placed. I have also made my complaint on August 29th related to same, but still I have not received my money back
My complaint number is KFC 283750.

Request you to please look into it and refund my money INR 1979.99.

Thank you

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Address: Kfc next galleria mall panjagutta Hyderabad

I have ordered two chicken popcorn (medium)
One classic zinger meal box. One tandoori zinger meal box. One double down meal.

My problem is they packed different items I received one chicken wings instead of two chicken popcorn medium and i have received only two cokes and two fries and i have paid 1124.

Kindly resolve the issue

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 6, 2021

Verified Support

Hey, this shouldn't have happened. Please share your contact number, email ID, order ID and restaurant details on [protected]@yum.com, so that our team can connect with you at the earliest.

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Address: Varanashi

My order is cancelled in varanashi kfc and money is paid from my account from Google pay the amount is ₹654 please refund my money

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 6, 2021

Verified Support

Hi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.

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Address: Near azizia masjid,mehdipatnam, Hyderabad

At mehdipatnam kfc in Hyderabad the executive didn't accept the card as well as they give me an unknown phonepe number to pay the bill when I asked the copy of bill they told me silly reason.it was suspecious so i request you to investigate the store.

Oct 11, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2021

KFC India Customer Care's response Hey, we'll surely help you with your concern. Request you to share your contact number, email ID, order ID and restaurant details on [protected]@yum.com, so that we can assist you further with the same.

KFC India Complaints & Reviews

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KFC India reviews & complaints page 56

Payment done but order didn't register

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Payment timeout

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Money deducted from account but order not received....

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Refund not received been 3 weeks

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Delivered 8 pcs instead of 10 pcs chicken

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Poor packaging

Misuse of footpath

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My order

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About recently order

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Expired bread using for burgers

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I'm complaining about to refund my money

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payment done through upi, order not received

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Payment made but order not made

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Online payment failed but amount deducted.

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Payment Done But Services Not Provided

Money didn't receive

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Money deducted but refund not received

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Wrong items in the order

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Order is cancelled and money is deducted from my account

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Didn't received any hard copy of bill

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