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KFC India Complaints & Reviews

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Updated: Mar 9, 2026
Complaints 2778
Resolved
513
Unresolved
2265
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KFC India reviews & complaints page 56

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R
Royalpawan
from Ludhiana, Punjab
Sep 30, 2021
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Address: Phase1 market dugri ludhiana

I have order that but counter attended don't gave me complete order after 45 min i ask for my pending order but attended gave reason your order is cook and misbehaving with us. and ask us i[censored] have any issues so go for complaint. attended ask us i have no problem.
address: KFC Store At phase1 dugri Market, Ludhiana 141001
KFC India customer support has been notified about the posted complaint.
Oct 01, 2021
Updated by Royalpawan I have order that but counter attended don't gave me complete order after 45 min i ask for my pending order but attended gave reason your order is cook and misbehaving with us. and ask us i[censored] have any issues so go for complaint. attended ask us i have no problem.
address: KFC Store At phase1 dugri Market, Ludhiana 141001
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    J
    Junedansari
    from Mumbai, Maharashtra
    Sep 30, 2021
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    Address: Mumbai, Powai

    Hi, I placed order on 20 sep for 610 and about got debited but order not confirmed it showed like it would take something week to initiate the refund but I haven’t received anything that moment I was damned pissed and very disappointed by kfc likewise I am still looking forward to eat kfc please help me out I will attach the ref no below
    KFC India customer support has been notified about the posted complaint.
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      A
      Araavind S
      Sep 30, 2021
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      Address: KFC Selaiyur

      Date: 30/09/2021
      Order amount of Rs.499 has been debited from my account to Sapphire Foods but Order was not placed. Please initiate my refund. I ordered in online KFC Website.
      KFC India customer support has been notified about the posted complaint.
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        H
        Hamid_Ali
        from Patna, Bihar
        Sep 30, 2021
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        I had lost my invoice copy of my previous order dated 16.09.2021 from center (Keshav Palace, Bailey road, patna) .
        Invoice number[protected]

        Kindly provide to my mail
        [protected]@gmail.com
        KFC India customer support has been notified about the posted complaint.
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          H
          Hari aady
          from Erode, Tamil Nadu
          Sep 29, 2021
          Resolved
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          Resolved

          Hi, i made an order for 3268 and due to a technical issue Kfc debited the amount but could not place the order . U immediate made another order which was placed and I got a message say REFUND IS INITIATED IN A MESSAGE AND MY EMAIL !! It’s been 20 days and since nothing had been refunded !!! I got to the erode Kfc and they said they will talk to their financial team !!! I showed them my bank statement as of 26/9/21. And said they are following!!!
          Nov 9, 2021
          Complaint marked as Resolved 
          The erode Kfc manager put all the effort and had a procedure to solve refund issues !!! I got it the very next day after he initiated my refund Personally to Kfc India !!!
          KFC India customer support has been notified about the posted complaint.
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            P
            Prem210121
            from Chennai, Tamil Nadu
            Sep 29, 2021
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            My balance is deducted from my Paytm but order is not placed. Can you please refund my money as soon as possible.
            KFC India customer support has been notified about the posted complaint.
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              V
              Vamshi Rao
              Sep 29, 2021
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              Hi Team,

              regarding one transaction issue I have dropped an email to [protected]@yum.com but they are not able to resolve my query so can I have next level of escalation contact details
              KFC India customer support has been notified about the posted complaint.
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                S
                Subash446446
                Sep 28, 2021
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                Address: Plot No, 604, Brough Rd, V Chatram, Erode Fort, Erode, Tamil Nadu 638001

                They served tomato sauce in small packets, and I really disappointed, even in local fast food hotels provide a tomoto sauce in a big bottles, and this is international fast food hotel(KFC), they provide sauce in small pockets and it's hard to eat with potato fries and all type of chicken foods and its very small amount, not enough for a full chicken burger and potato fries.
                Please increase the size of the tomoto sauce and avoid small packets. It's really disappointed to customers.
                KFC India customer support has been notified about the posted complaint.
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                  S
                  Shyam Kumar S
                  Sep 27, 2021
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                  Address: Hilite mall, kozhikode

                  I have visited ur KFC branch in hilite mall and ordered for 12 pieces chicken packages meal but not received the complete food items. Kindly let me know what are additional items along with 1454/- order. We received only 12 pieces chicken 😄. I tried to call ur branch but no response.

                  My came contact number is [protected]
                  KFC India customer support has been notified about the posted complaint.
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                  We'd really like to review this, Shyam. Please share your contact number, email ID, restaurant details and order ID via [protected]@yum.com, so that our team can get in touch with you regarding the same.
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                    S
                    skippy
                    from Mumbai, Maharashtra
                    Sep 27, 2021
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                    Address: KFC, Frazer Town, Bangalore 560005, India

                    I submitted a complaint regarding KFC Mosque Road Bangalore 560005, India using the footpath to stack used crates. I received no reply and this illegal practice continues.
                    KFC India customer support has been notified about the posted complaint.
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                    Allow us to review this. Please share your contact number via [protected]@yum.com, so that our team can connect with you at the earliest.
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                      J
                      Junedansari
                      from Mumbai, Maharashtra
                      Sep 26, 2021
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                      On sep I decided to order kfc knowingly online service sucks but still I ordered I spent 610 on order but it didn’t got confirmed and amount got debited and it has been a week the amount is not refunded to me very disappointing service by kfc as always
                      KFC India customer support has been notified about the posted complaint.
                      View replies
                      Hi Juned, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                        K
                        komal__kapoor_
                        from Gurugram, Haryana
                        Sep 25, 2021
                        Resolved
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                        Resolved

                        Hair in Food

                        Hi,

                        I just ordered this bucket from KFC and I’m truly disappointed with the food that I’ve received. I found hair in the food that I ordered for my niece’s first birthday because she wanted to have chicken. Now we can’t even consume this and all my money has went to waste. Kindly take this order from me and refund me my amount. Didn’t expect this from such a big multinational food chain brand.br...
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                        komal__kapoor_
                        from Gurugram, Haryana
                        Sep 25, 2021
                        Resolved
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                        Resolved

                        I just ordered this bucket from KFC and I’m truly disappointed with the food that I’ve received. I found hair in the food that I ordered for my niece’s first birthday because she wanted to have chicken. Now we can’t even consume this and all my money has went to waste. Kindly take this order from me and refund me my amount. Didn’t expect this from such a big multinational food chain brand.

                        Order Id- K120K45619

                        Kindly refund my money at the earliest.
                        May 28, 2022
                        Complaint marked as Resolved 
                        KFC India customer support has been notified about the posted complaint.
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                          S
                          Sachin025
                          from Delhi, Delhi
                          Sep 24, 2021
                          Resolved
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                          Resolved

                          Order not received yet

                          Address: Dp-194 pitam pura delhi -110034

                          I placed an order order id :[protected] at 9:14pm dated 24/09/2021 nd made the payment through paytm transaction id: [protected] and not recieved this order yet….very poor service..

                          Sachin narang
                          [protected]...
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                          Afzal Subair
                          Sep 24, 2021
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                          My name is Afsal from kerala visited kollam kfc ordered for a take away..

                          I lost more than one hour

                          Thanks
                          [protected]
                          KFC India customer support has been notified about the posted complaint.
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                            R
                            Rashid2114
                            from ernakulam, Kerala
                            Sep 24, 2021
                            Resolved
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                            Resolved

                            Hello,
                            I placed an order using the KFC app using UPI payment option and the amount was debited but the order was not placed .I place a second order and it was successful Kindly you help me with the refund fo the first order.
                            Sep 24, 2021
                            Complaint marked as Resolved 
                            KFC mailed me right now and it's been initiated
                            KFC India customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 27, 2021
                            KFC India Customer Care's response                             Hi Rashid, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                              H
                              HariKrishna Chavakula
                              Sep 23, 2021
                              Resolved
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                              Resolved

                              Address: bhimavaram

                              My transaction id
                              T2109181701568562626653
                              UTR:[protected]
                              YUM RESTAURANT INDIA PRIVATE LIMITED
                              order no plast
                              but amout cut
                              payamen no recevied
                              Oct 28, 2021
                              Complaint marked as Resolved 
                              KFC India customer support has been notified about the posted complaint.
                              Sep 23, 2021
                              Updated by HariKrishna Chavakula                               no mor photos
                              Verified Support
                              Sep 25, 2021
                              KFC India Customer Care's response                               Hello,

                              We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                              Regards,
                              KFC India
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                                B
                                Bunu Chettri
                                Sep 23, 2021
                                Resolved
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                                Resolved

                                My order not deliver

                                Address: Tna complex Gangtok

                                I have not received my order .
                                Which I order online.
                                And now I want to cancel my order
                                And want my money back....
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                                V
                                Vijay Panneerselvam
                                Sep 22, 2021
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                                Kfc app ordered but due to Payment issue ordered not placed kindly to be refunded my money
                                KFC India customer support has been notified about the posted complaint.
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                                  S
                                  Suryanshi Dubey
                                  Sep 22, 2021
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                                  I've paid 545 rs to kfc Faridabad in crown interior mall, the money is out from my wallet but they are saying the patent is done.
                                  Kindly do something about it
                                  KFC India customer support has been notified about the posted complaint.
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                                  Hi Suryanshi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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