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KFC India Complaints & Reviews

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Updated: May 5, 2026
Complaints 2781
Resolved
513
Unresolved
2268
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KFC India reviews & complaints page 56

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A
asj1
from New Delhi, Delhi
Oct 2, 2021
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I order online from kfc dated 27/9/2021 of mount 584 rs by sapphire foods India pvt ltd with order id N5335d[protected]. i raise complaint to given number i.e.[protected] but till date no response i get. i want my money back to my account. thank you.
KFC India customer support has been notified about the posted complaint.
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    S
    Sukesh R
    from Coimbatore, Tamil Nadu
    Oct 1, 2021
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    I received an Invoice message form KFC. I never ordered anything from KFC. I don't know whether the message is from real KFC or some web security threats.
    If the message is from KFC, then how the hell did they got my number?
    KFC India customer support has been notified about the posted complaint.
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      A
      arkhay
      from Imphal, Manipur
      Oct 1, 2021
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      I ordered lunch to KFC India through their app on 25th Sept/2021. The payment was successful while the order unfortunately failed. The money was debited from my account. I request for a refund by calling their customercare and sending email. They assured me that they will get back to me within 24hrs which they never did.

      I sent another email on 28th Sept which they replied by saying refund has already been made. Since i don't received any refund and sent another email on 29th sept asking for a receipt of their refund, clearly showing my bank account number and others. But till today, 1st Oct/2021, I haven't received any receipt or refund from them. They never replied to my email. I already approach my bank and they said there is no refund coming from KFC India

      Kindly help me. My contact no. is [protected]
      KFC India customer support has been notified about the posted complaint.
      Oct 02, 2021
      Updated by arkhay       Today, i tweet this public and finally got my refund in the evening. Thanks.
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        R
        Royalpawan
        from Ludhiana, Punjab
        Sep 30, 2021
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        Address: Phase1 market dugri ludhiana

        I have order that but counter attended don't gave me complete order after 45 min i ask for my pending order but attended gave reason your order is cook and misbehaving with us. and ask us i[censored] have any issues so go for complaint. attended ask us i have no problem.
        address: KFC Store At phase1 dugri Market, Ludhiana 141001
        KFC India customer support has been notified about the posted complaint.
        Oct 01, 2021
        Updated by Royalpawan         I have order that but counter attended don't gave me complete order after 45 min i ask for my pending order but attended gave reason your order is cook and misbehaving with us. and ask us i[censored] have any issues so go for complaint. attended ask us i have no problem.
        address: KFC Store At phase1 dugri Market, Ludhiana 141001
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          J
          Junedansari
          from Mumbai, Maharashtra
          Sep 30, 2021
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          Address: Mumbai, Powai

          Hi, I placed order on 20 sep for 610 and about got debited but order not confirmed it showed like it would take something week to initiate the refund but I haven’t received anything that moment I was damned pissed and very disappointed by kfc likewise I am still looking forward to eat kfc please help me out I will attach the ref no below
          KFC India customer support has been notified about the posted complaint.
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            A
            Araavind S
            Sep 30, 2021
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            Address: KFC Selaiyur

            Date: 30/09/2021
            Order amount of Rs.499 has been debited from my account to Sapphire Foods but Order was not placed. Please initiate my refund. I ordered in online KFC Website.
            KFC India customer support has been notified about the posted complaint.
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              H
              Hamid_Ali
              from Patna, Bihar
              Sep 30, 2021
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              I had lost my invoice copy of my previous order dated 16.09.2021 from center (Keshav Palace, Bailey road, patna) .
              Invoice number[protected]

              Kindly provide to my mail
              [protected]@gmail.com
              KFC India customer support has been notified about the posted complaint.
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                H
                Hari aady
                from Erode, Tamil Nadu
                Sep 29, 2021
                Resolved
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                Resolved

                Hi, i made an order for 3268 and due to a technical issue Kfc debited the amount but could not place the order . U immediate made another order which was placed and I got a message say REFUND IS INITIATED IN A MESSAGE AND MY EMAIL !! It’s been 20 days and since nothing had been refunded !!! I got to the erode Kfc and they said they will talk to their financial team !!! I showed them my bank statement as of 26/9/21. And said they are following!!!
                Nov 9, 2021
                Complaint marked as Resolved 
                The erode Kfc manager put all the effort and had a procedure to solve refund issues !!! I got it the very next day after he initiated my refund Personally to Kfc India !!!
                KFC India customer support has been notified about the posted complaint.
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                  P
                  Prem210121
                  from Chennai, Tamil Nadu
                  Sep 29, 2021
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                  My balance is deducted from my Paytm but order is not placed. Can you please refund my money as soon as possible.
                  KFC India customer support has been notified about the posted complaint.
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                    V
                    Vamshi Rao
                    Sep 29, 2021
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                    Hi Team,

                    regarding one transaction issue I have dropped an email to [protected]@yum.com but they are not able to resolve my query so can I have next level of escalation contact details
                    KFC India customer support has been notified about the posted complaint.
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                      S
                      Subash446446
                      Sep 28, 2021
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                      Address: Plot No, 604, Brough Rd, V Chatram, Erode Fort, Erode, Tamil Nadu 638001

                      They served tomato sauce in small packets, and I really disappointed, even in local fast food hotels provide a tomoto sauce in a big bottles, and this is international fast food hotel(KFC), they provide sauce in small pockets and it's hard to eat with potato fries and all type of chicken foods and its very small amount, not enough for a full chicken burger and potato fries.
                      Please increase the size of the tomoto sauce and avoid small packets. It's really disappointed to customers.
                      KFC India customer support has been notified about the posted complaint.
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                        S
                        Shyam Kumar S
                        Sep 27, 2021
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                        Address: Hilite mall, kozhikode

                        I have visited ur KFC branch in hilite mall and ordered for 12 pieces chicken packages meal but not received the complete food items. Kindly let me know what are additional items along with 1454/- order. We received only 12 pieces chicken 😄. I tried to call ur branch but no response.

                        My came contact number is [protected]
                        KFC India customer support has been notified about the posted complaint.
                        View replies
                        We'd really like to review this, Shyam. Please share your contact number, email ID, restaurant details and order ID via [protected]@yum.com, so that our team can get in touch with you regarding the same.
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                          S
                          skippy
                          from Mumbai, Maharashtra
                          Sep 27, 2021
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                          Address: KFC, Frazer Town, Bangalore 560005, India

                          I submitted a complaint regarding KFC Mosque Road Bangalore 560005, India using the footpath to stack used crates. I received no reply and this illegal practice continues.
                          KFC India customer support has been notified about the posted complaint.
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                          Allow us to review this. Please share your contact number via [protected]@yum.com, so that our team can connect with you at the earliest.
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                            J
                            Junedansari
                            from Mumbai, Maharashtra
                            Sep 26, 2021
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                            On sep I decided to order kfc knowingly online service sucks but still I ordered I spent 610 on order but it didn’t got confirmed and amount got debited and it has been a week the amount is not refunded to me very disappointing service by kfc as always
                            KFC India customer support has been notified about the posted complaint.
                            View replies
                            Hi Juned, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                              K
                              komal__kapoor_
                              from Gurugram, Haryana
                              Sep 25, 2021
                              Resolved
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                              Resolved

                              Hair in Food

                              Hi,

                              I just ordered this bucket from KFC and I’m truly disappointed with the food that I’ve received. I found hair in the food that I ordered for my niece’s first birthday because she wanted to have chicken. Now we can’t even consume this and all my money has went to waste. Kindly take this order from me and refund me my amount. Didn’t expect this from such a big multinational food chain brand.

                              Order...
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                              komal__kapoor_
                              from Gurugram, Haryana
                              Sep 25, 2021
                              Resolved
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                              Resolved

                              I just ordered this bucket from KFC and I’m truly disappointed with the food that I’ve received. I found hair in the food that I ordered for my niece’s first birthday because she wanted to have chicken. Now we can’t even consume this and all my money has went to waste. Kindly take this order from me and refund me my amount. Didn’t expect this from such a big multinational food chain brand.

                              Order Id- K120K45619

                              Kindly refund my money at the earliest.
                              May 28, 2022
                              Complaint marked as Resolved 
                              KFC India customer support has been notified about the posted complaint.
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                                S
                                Sachin025
                                from Delhi, Delhi
                                Sep 24, 2021
                                Resolved
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                                Resolved

                                Order not received yet

                                Address: Dp-194 pitam pura delhi -110034

                                I placed an order order id :[protected] at 9:14pm dated 24/09/2021 nd made the payment through paytm transaction id: [protected] and not recieved this order yet….very poor service..

                                Sachin narang
                                [protected]...
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                                A
                                Afzal Subair
                                Sep 24, 2021
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                                My name is Afsal from kerala visited kollam kfc ordered for a take away..

                                I lost more than one hour

                                Thanks
                                [protected]
                                KFC India customer support has been notified about the posted complaint.
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                                  R
                                  Rashid2114
                                  from ernakulam, Kerala
                                  Sep 24, 2021
                                  Resolved
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                                  Resolved

                                  Hello,
                                  I placed an order using the KFC app using UPI payment option and the amount was debited but the order was not placed .I place a second order and it was successful Kindly you help me with the refund fo the first order.
                                  Sep 24, 2021
                                  Complaint marked as Resolved 
                                  KFC mailed me right now and it's been initiated
                                  KFC India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 27, 2021
                                  KFC India Customer Care's response                                   Hi Rashid, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                                    H
                                    HariKrishna Chavakula
                                    Sep 23, 2021
                                    Resolved
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                                    Resolved

                                    Address: bhimavaram

                                    My transaction id
                                    T2109181701568562626653
                                    UTR:[protected]
                                    YUM RESTAURANT INDIA PRIVATE LIMITED
                                    order no plast
                                    but amout cut
                                    payamen no recevied
                                    Oct 28, 2021
                                    Complaint marked as Resolved 
                                    KFC India customer support has been notified about the posted complaint.
                                    Sep 23, 2021
                                    Updated by HariKrishna Chavakula                                     no mor photos
                                    Verified Support
                                    Sep 25, 2021
                                    KFC India Customer Care's response                                     Hello,

                                    We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                    Regards,
                                    KFC India
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