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KFC India Complaints & Reviews

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Updated: Feb 21, 2026
Complaints 2777
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513
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KFC India reviews & complaints page 56

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J
Junedansari
from Mumbai, Maharashtra
Sep 30, 2021
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Address: Mumbai, Powai

Hi, I placed order on 20 sep for 610 and about got debited but order not confirmed it showed like it would take something week to initiate the refund but I haven’t received anything that moment I was damned pissed and very disappointed by kfc likewise I am still looking forward to eat kfc please help me out I will attach the ref no below
KFC India customer support has been notified about the posted complaint.
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    A
    Araavind S
    Sep 30, 2021
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    Address: KFC Selaiyur

    Date: 30/09/2021
    Order amount of Rs.499 has been debited from my account to Sapphire Foods but Order was not placed. Please initiate my refund. I ordered in online KFC Website.
    KFC India customer support has been notified about the posted complaint.
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      H
      Hamid_Ali
      from Patna, Bihar
      Sep 30, 2021
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      I had lost my invoice copy of my previous order dated 16.09.2021 from center (Keshav Palace, Bailey road, patna) .
      Invoice number[protected]

      Kindly provide to my mail
      [protected]@gmail.com
      KFC India customer support has been notified about the posted complaint.
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        H
        Hari aady
        from Erode, Tamil Nadu
        Sep 29, 2021
        Resolved
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        Resolved

        Hi, i made an order for 3268 and due to a technical issue Kfc debited the amount but could not place the order . U immediate made another order which was placed and I got a message say REFUND IS INITIATED IN A MESSAGE AND MY EMAIL !! It’s been 20 days and since nothing had been refunded !!! I got to the erode Kfc and they said they will talk to their financial team !!! I showed them my bank statement as of 26/9/21. And said they are following!!!
        Nov 9, 2021
        Complaint marked as Resolved 
        The erode Kfc manager put all the effort and had a procedure to solve refund issues !!! I got it the very next day after he initiated my refund Personally to Kfc India !!!
        KFC India customer support has been notified about the posted complaint.
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          P
          Prem210121
          from Chennai, Tamil Nadu
          Sep 29, 2021
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          My balance is deducted from my Paytm but order is not placed. Can you please refund my money as soon as possible.
          KFC India customer support has been notified about the posted complaint.
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            V
            Vamshi Rao
            Sep 29, 2021
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            Hi Team,

            regarding one transaction issue I have dropped an email to [protected]@yum.com but they are not able to resolve my query so can I have next level of escalation contact details
            KFC India customer support has been notified about the posted complaint.
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              S
              Subash446446
              Sep 28, 2021
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              Address: Plot No, 604, Brough Rd, V Chatram, Erode Fort, Erode, Tamil Nadu 638001

              They served tomato sauce in small packets, and I really disappointed, even in local fast food hotels provide a tomoto sauce in a big bottles, and this is international fast food hotel(KFC), they provide sauce in small pockets and it's hard to eat with potato fries and all type of chicken foods and its very small amount, not enough for a full chicken burger and potato fries.
              Please increase the size of the tomoto sauce and avoid small packets. It's really disappointed to customers.
              KFC India customer support has been notified about the posted complaint.
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                S
                Shyam Kumar S
                Sep 27, 2021
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                Address: Hilite mall, kozhikode

                I have visited ur KFC branch in hilite mall and ordered for 12 pieces chicken packages meal but not received the complete food items. Kindly let me know what are additional items along with 1454/- order. We received only 12 pieces chicken 😄. I tried to call ur branch but no response.

                My came contact number is [protected]
                KFC India customer support has been notified about the posted complaint.
                We'd really like to review this, Shyam. Please share your contact number, email ID, restaurant details and order ID via [protected]@yum.com, so that our team can get in touch with you regarding the same.
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                  S
                  skippy
                  from Mumbai, Maharashtra
                  Sep 27, 2021
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                  Address: KFC, Frazer Town, Bangalore 560005, India

                  I submitted a complaint regarding KFC Mosque Road Bangalore 560005, India using the footpath to stack used crates. I received no reply and this illegal practice continues.
                  KFC India customer support has been notified about the posted complaint.
                  Allow us to review this. Please share your contact number via [protected]@yum.com, so that our team can connect with you at the earliest.
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                    J
                    Junedansari
                    from Mumbai, Maharashtra
                    Sep 26, 2021
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                    On sep I decided to order kfc knowingly online service sucks but still I ordered I spent 610 on order but it didn’t got confirmed and amount got debited and it has been a week the amount is not refunded to me very disappointing service by kfc as always
                    KFC India customer support has been notified about the posted complaint.
                    Hi Juned, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                      K
                      komal__kapoor_
                      from Gurugram, Haryana
                      Sep 25, 2021
                      Resolved
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                      Resolved

                      Hair in Food

                      Hi,

                      I just ordered this bucket from KFC and I’m truly disappointed with the food that I’ve received. I found hair in the food that I ordered for my niece’s first birthday because she wanted to have chicken. Now we can’t even consume this and all my money has went to waste. Kindly take this order from me and refund me my amount. Didn’t expect this from such a big multinational food chain brand.

                      Order...
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                      K
                      komal__kapoor_
                      from Gurugram, Haryana
                      Sep 25, 2021
                      Resolved
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                      Resolved

                      I just ordered this bucket from KFC and I’m truly disappointed with the food that I’ve received. I found hair in the food that I ordered for my niece’s first birthday because she wanted to have chicken. Now we can’t even consume this and all my money has went to waste. Kindly take this order from me and refund me my amount. Didn’t expect this from such a big multinational food chain brand.

                      Order Id- K120K45619

                      Kindly refund my money at the earliest.
                      May 28, 2022
                      Complaint marked as Resolved 
                      KFC India customer support has been notified about the posted complaint.
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                        S
                        Sachin025
                        from Delhi, Delhi
                        Sep 24, 2021
                        Resolved
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                        Resolved

                        Order not received yet

                        Address: Dp-194 pitam pura delhi -110034

                        I placed an order order id :[protected] at 9:14pm dated 24/09/2021 nd made the payment through paytm transaction id: [protected] and not recieved this order yet….very poor service..

                        Sachin narang
                        [protected]...
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                        A
                        Afzal Subair
                        Sep 24, 2021
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                        My name is Afsal from kerala visited kollam kfc ordered for a take away..

                        I lost more than one hour

                        Thanks
                        [protected]
                        KFC India customer support has been notified about the posted complaint.
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                          R
                          Rashid2114
                          from ernakulam, Kerala
                          Sep 24, 2021
                          Resolved
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                          Resolved

                          Hello,
                          I placed an order using the KFC app using UPI payment option and the amount was debited but the order was not placed .I place a second order and it was successful Kindly you help me with the refund fo the first order.
                          Sep 24, 2021
                          Complaint marked as Resolved 
                          KFC mailed me right now and it's been initiated
                          KFC India customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 27, 2021
                          KFC India Customer Care's response
                          Hi Rashid, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                            H
                            HariKrishna Chavakula
                            Sep 23, 2021
                            Resolved
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                            Resolved

                            Address: bhimavaram

                            My transaction id
                            T2109181701568562626653
                            UTR:[protected]
                            YUM RESTAURANT INDIA PRIVATE LIMITED
                            order no plast
                            but amout cut
                            payamen no recevied
                            Oct 28, 2021
                            Complaint marked as Resolved 
                            KFC India customer support has been notified about the posted complaint.
                            Sep 23, 2021
                            Updated by HariKrishna Chavakula
                            no mor photos
                            Verified Support
                            Sep 25, 2021
                            KFC India Customer Care's response
                            Hello,

                            We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                            Regards,
                            KFC India
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                              B
                              Bunu Chettri
                              Sep 23, 2021
                              Resolved
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                              Resolved

                              My order not deliver

                              Address: Tna complex Gangtok

                              I have not received my order .
                              Which I order online.
                              And now I want to cancel my order
                              And want my money back....
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                              V
                              Vijay Panneerselvam
                              Sep 22, 2021
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                              Kfc app ordered but due to Payment issue ordered not placed kindly to be refunded my money
                              KFC India customer support has been notified about the posted complaint.
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                                S
                                Suryanshi Dubey
                                Sep 22, 2021
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                                I've paid 545 rs to kfc Faridabad in crown interior mall, the money is out from my wallet but they are saying the patent is done.
                                Kindly do something about it
                                KFC India customer support has been notified about the posted complaint.
                                Hi Suryanshi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                                  A
                                  abhay3739
                                  from Panchkula, Haryana
                                  Sep 21, 2021
                                  Resolved
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                                  Resolved

                                  Address: Panchkula Haryana 134113

                                  I have placed my order recently but order didn't placed but my amount got deducted
                                  Oct 23, 2021
                                  Complaint marked as Resolved 
                                  KFC India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 22, 2021
                                  KFC India Customer Care's response
                                  Hello,

                                  We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                  Regards,
                                  KFC India
                                  Did you get your refund?
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