KFC India Complaints & Reviews

I ordered using the KFC app and after payment was confirmed i saw that the order had not been made and the order was still in the cart. Kindly refund the amount

I had made a takeaway order from the kfc app by paying through paytm. When I clicked the “pay” button. The money was debited but it just opened the kfc website without any bill or anything. When I reached the kfc outlet they told me that there is no order by my name. 599 rs was the bill . Please refund asap. I’m sharing the page which was opened when I paid ghe amount.

I have placed an order with the name of Nidhika Sharma via kfc app.i did payment of 443 via amazon pay upi ref id[protected].i Haven't got any confirmation for order and neither I received it.they given number to contact as order was not placed.but I number was not reachable.i haven't received my money back.and no way to contact them .please help

Good evening. I placed an order on the KFC application from my mobile. I paid via UPI mode payment. Money debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get a refund.

Yesterday May 21st, I had place the orde for kfc Ultimate Savings Bucket for 634.00rs and paid the amount. I had tried thrice .So my money got deducted 3 times. But the app says there is no order and the amount was deducted by kfc. Please do the refund ASAP.

I tried with Paytm UPI - 634 rs
2 Times i tried with HDFC git card -(634*2)
So total amount is 1902 am supposed to get refund .

I have 3 attached...

Not only was the delivery made after over 2 hours but got the wrong items and that to short - 2 burgers less.

Today May 20, I place the orde for kfc bucket and wings for 784.00 and paid the amount. But the app says there is no order and the amount was deducted by kfc. Please do the refund ASAP.

Hi,
I have placed an order via KFC app on 19/05/2021 for amount of 234Rs. via google pay.
Amount has been deducted and no confirmation received for the same.
Please provide refund ASAP....

As i was ordering on 19th May 2021, i choosen paytm for payment. the transaction was successful. but on kfc app the order didn’t get placed.

i didn't got refund for this. Kindly help

My contact no during order was [protected]

Order id :[protected]

Kindly refund it soon. I m attaching screenshot of txn page from paytm

I was ordering from kfc website. Paid an amount of 553Rs. The payment was deducted but the order was not placed. Kindly refund my amount asap.

details

number-[protected]
name-chakit arora
[protected]@gmail.com...

I have ordered from kfc app and made payment through Paytm. My money deducted but order couldn't placed. Please do needful

I had palced an order on KFC app dated 15th May 2021 through upi(GPay), i had my money debited but there was no order being placed. I need the refund ASAP.

I have placed order in KFC on 12-May-21 at 11:30 Hrs and paid Rs 574.10 through debit card. Amount was deducted and i thought order was placed and waited for it for 1 hour then i checked again and order was not placed by KFC for the payment made and amount was also not refunded.

I thought that above amount will be refunded in 2-3 days and again placed order for Rs 574.10 through credit card at 12:46:18 Hrs. Amount again deducted...

I've ordered using the kfc online app on 15 may using online payment. Rs 932.99 was deducted from my bank balance but my order didn't come for more than two hours so I gave the local kfc store a call. They told me they didn't receive any order messages from their side and I would be refunded in 7 days. Please resolve my problem and get me a refund as soon as possible.

I placed order through my KFC app for 5 Pcs Chicken leg pieces and one pepsi on 22.47 @ 09.52 PM. amouth debited through my PAYTM UPI id of Rs. 544.00 and order was not placed. last time also same thing happened with me & when I called KFC customer care they told the amount will be credited back to the account within few days but it has never credited back and somehow I also did not follow up then. But this time I will not leave this kind of cheating.

Order id:[protected]
Transaction Id: [protected]
Amount: 544.00/-
Name: Gourab Nag
Mobile: [protected]
Email: [protected]@gmail.com

I placed an order through kfc app on 12 May 2021, in the name of vibha ... amounting Rs 1386/-... money was deducted from my paytm acnt whereas i did not receive the order neither there was any confirmation msg regarding my order... i have been trying to contact on the number given on kfc app ie [protected] but there is no response... kindly refund the money

Hello
I made an order of 825 rd on 24/4/2021 and it showed order failed.
I called up the customer care and they advised me to mail at kfc.[protected]@sapphirefoods.in and have sent the screenshots of the payment as well. They told me I would get a refund in 3 to 5 working days but till date I havent received any refund....

My order on 07.05.2021, Friday was :
1) MIXED ZINGER DOUBLES x 3 = Rs.854.28/-
2) BIG 8 = Rs.589.52/-

Total Incl Delivery Charges = Rs.1507.74/-

This order was made to celebrate my colleague's birthday in office for lunch.This was ordered through Zomato from Indiranagar KFC Outlet .

When the ordered was delivered and about to eat one of the burger when noticed had a fried fly attached to the onion .It took everyone by shock and disgust all 3 staff dropped the intention of eating and literally threw all of the ordered items to garbage .When complained to the outlet they sent a burger as a replacement, which was totally unacceptable and didn't expect that this would be the response.I had captioned the photo of the burger with fly and video graphed the same and have it as a record.Being a regular customer and a die hard fan of KFC for a long time didn't want to publish it with media nor on google to affect the reputation of a company which I love the most when it comes to chicken.

I expected a better way of being sorry and compensated by KFC.

Awaiting a call back from KFC at the earliest .

Regards

Anthoney Stephen
(Die Hard Fan of KFC)
+91 [protected]/[protected]

The staffs are unable to understand the things ordered. They always make errors while punching the bill. There's a lack of knowledge about the whole menu. After asking multiple times also they make mistakes. The essence of hospitality is missing. We usually order a lot from KFC but every time they miss something or the other. Apart from food sometimes spoons, tissue papers, ketchups etc. are also missing.
The quality of the service is not apt being a service based forum.

I have ordered food at 7pm and I am supposed to receive food by 7:45 but I have not received till now at 9:17 pm. I’ve called to their customer care no [protected] and raised a ticket by 8:10 pm and they said I will get reply within 10 mins but no call message or email then I’ve called several times but all the calls are not responded and then I called to [protected] and at 9:05 they said order got cancelled they are refunding my money that I will receive it within 7 working days.. and they said I will get a call back within 5 to 10 mins but I didn’t receive any call till now... Me, my husband and our child waiting for food till now and no other options in this situation to go out and we starve today even before paid money to this kfc thiefs and we need to wait for another 7 working days to get the money back from this thiefs