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KFC India Complaints & Reviews

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Updated: Dec 17, 2025
Complaints 2757
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510
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2247
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KFC India reviews & complaints page 55

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A
arkhay
from Imphal, Manipur
Oct 1, 2021
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I ordered lunch to KFC India through their app on 25th Sept/2021. The payment was successful while the order unfortunately failed. The money was debited from my account. I request for a refund by calling their customercare and sending email. They assured me that they will get back to me within 24hrs which they never did.

I sent another email on 28th Sept which they replied by saying refund has already been made. Since i don't received any refund and sent another email on 29th sept asking for a receipt of their refund, clearly showing my bank account number and others. But till today, 1st Oct/2021, I haven't received any receipt or refund from them. They never replied to my email. I already approach my bank and they said there is no refund coming from KFC India

Kindly help me. My contact no. is [protected]
+1 photos
KFC India customer support has been notified about the posted complaint.
Oct 02, 2021
Updated by arkhay Today, i tweet this public and finally got my refund in the evening. Thanks.
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    R
    Royalpawan
    from Ludhiana, Punjab
    Sep 30, 2021
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    Address: Phase1 market dugri ludhiana

    I have order that but counter attended don't gave me complete order after 45 min i ask for my pending order but attended gave reason your order is cook and misbehaving with us. and ask us i[censored] have any issues so go for complaint. attended ask us i have no problem.
    address: KFC Store At phase1 dugri Market, Ludhiana 141001
    +1 photos
    KFC India customer support has been notified about the posted complaint.
    Oct 01, 2021
    Updated by Royalpawan     I have order that but counter attended don't gave me complete order after 45 min i ask for my pending order but attended gave reason your order is cook and misbehaving with us. and ask us i[censored] have any issues so go for complaint. attended ask us i have no problem.
    address: KFC Store At phase1 dugri Market, Ludhiana 141001
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      J
      Junedansari
      from Mumbai, Maharashtra
      Sep 30, 2021
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      Address: Mumbai, Powai

      Hi, I placed order on 20 sep for 610 and about got debited but order not confirmed it showed like it would take something week to initiate the refund but I haven’t received anything that moment I was damned pissed and very disappointed by kfc likewise I am still looking forward to eat kfc please help me out I will attach the ref no below
      +1 photos
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        A
        Araavind S
        Sep 30, 2021
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        Address: KFC Selaiyur

        Date: 30/09/2021
        Order amount of Rs.499 has been debited from my account to Sapphire Foods but Order was not placed. Please initiate my refund. I ordered in online KFC Website.
        +1 photos
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          H
          Hamid_Ali
          from Patna, Bihar
          Sep 30, 2021
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          I had lost my invoice copy of my previous order dated 16.09.2021 from center (Keshav Palace, Bailey road, patna) .
          Invoice number[protected]

          Kindly provide to my mail
          [protected]@gmail.com
          KFC India customer support has been notified about the posted complaint.
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            H
            Hari aady
            from Erode, Tamil Nadu
            Sep 29, 2021
            Resolved
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            Resolved

            Hi, i made an order for 3268 and due to a technical issue Kfc debited the amount but could not place the order . U immediate made another order which was placed and I got a message say REFUND IS INITIATED IN A MESSAGE AND MY EMAIL !! It’s been 20 days and since nothing had been refunded !!! I got to the erode Kfc and they said they will talk to their financial team !!! I showed them my bank statement as of 26/9/21. And said they are following!!!
            Nov 9, 2021
            Complaint marked as Resolved 
            The erode Kfc manager put all the effort and had a procedure to solve refund issues !!! I got it the very next day after he initiated my refund Personally to Kfc India !!!
            KFC India customer support has been notified about the posted complaint.
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              P
              Prem210121
              from Chennai, Tamil Nadu
              Sep 29, 2021
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              My balance is deducted from my Paytm but order is not placed. Can you please refund my money as soon as possible.
              +1 photos
              KFC India customer support has been notified about the posted complaint.
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                V
                Vamshi Rao
                Sep 29, 2021
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                Hi Team,

                regarding one transaction issue I have dropped an email to [protected]@yum.com but they are not able to resolve my query so can I have next level of escalation contact details
                KFC India customer support has been notified about the posted complaint.
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                  S
                  Subash446446
                  Sep 28, 2021
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                  Address: Plot No, 604, Brough Rd, V Chatram, Erode Fort, Erode, Tamil Nadu 638001

                  They served tomato sauce in small packets, and I really disappointed, even in local fast food hotels provide a tomoto sauce in a big bottles, and this is international fast food hotel(KFC), they provide sauce in small pockets and it's hard to eat with potato fries and all type of chicken foods and its very small amount, not enough for a full chicken burger and potato fries.
                  Please increase the size of the tomoto sauce and avoid small packets. It's really disappointed to customers.
                  KFC India customer support has been notified about the posted complaint.
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                    S
                    Shyam Kumar S
                    Sep 27, 2021
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                    Address: Hilite mall, kozhikode

                    I have visited ur KFC branch in hilite mall and ordered for 12 pieces chicken packages meal but not received the complete food items. Kindly let me know what are additional items along with 1454/- order. We received only 12 pieces chicken 😄. I tried to call ur branch but no response.

                    My came contact number is [protected]
                    KFC India customer support has been notified about the posted complaint.
                    View replies
                    We'd really like to review this, Shyam. Please share your contact number, email ID, restaurant details and order ID via [protected]@yum.com, so that our team can get in touch with you regarding the same.
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                      S
                      skippy
                      from Mumbai, Maharashtra
                      Sep 27, 2021
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                      Address: KFC, Frazer Town, Bangalore 560005, India

                      I submitted a complaint regarding KFC Mosque Road Bangalore 560005, India using the footpath to stack used crates. I received no reply and this illegal practice continues.
                      KFC India customer support has been notified about the posted complaint.
                      View replies
                      Allow us to review this. Please share your contact number via [protected]@yum.com, so that our team can connect with you at the earliest.
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                        J
                        Junedansari
                        from Mumbai, Maharashtra
                        Sep 26, 2021
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                        On sep I decided to order kfc knowingly online service sucks but still I ordered I spent 610 on order but it didn’t got confirmed and amount got debited and it has been a week the amount is not refunded to me very disappointing service by kfc as always
                        KFC India customer support has been notified about the posted complaint.
                        View replies
                        Hi Juned, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                          K
                          komal__kapoor_
                          from Gurugram, Haryana
                          Sep 25, 2021
                          Resolved
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                          Resolved

                          Hair in Food

                          Hi,

                          I just ordered this bucket from KFC and I’m truly disappointed with the food that I’ve received. I found hair in the food that I ordered for my niece’s first birthday because she wanted to have chicken. Now we can’t even consume this and all my money has went to waste. Kindly take this order from me and refund me my amount. Didn’t expect this from such a big multinational food chain brand.

                          Order...
                          +1 photos
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                          komal__kapoor_
                          from Gurugram, Haryana
                          Sep 25, 2021
                          Resolved
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                          Resolved

                          I just ordered this bucket from KFC and I’m truly disappointed with the food that I’ve received. I found hair in the food that I ordered for my niece’s first birthday because she wanted to have chicken. Now we can’t even consume this and all my money has went to waste. Kindly take this order from me and refund me my amount. Didn’t expect this from such a big multinational food chain brand.

                          Order Id- K120K45619

                          Kindly refund my money at the earliest.
                          +1 photos
                          May 28, 2022
                          Complaint marked as Resolved 
                          KFC India customer support has been notified about the posted complaint.
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                            S
                            Sachin025
                            from Delhi, Delhi
                            Sep 24, 2021
                            Resolved
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                            Resolved

                            Order not received yet

                            Address: Dp-194 pitam pura delhi -110034

                            I placed an order order id :[protected] at 9:14pm dated 24/09/2021 nd made the payment through paytm transaction id: [protected] and not recieved this order yet….very poor service..

                            Sachin narang
                            [protected]...
                            +1 photos
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                            A
                            Afzal Subair
                            Sep 24, 2021
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                            My name is Afsal from kerala visited kollam kfc ordered for a take away..

                            I lost more than one hour

                            Thanks
                            [protected]
                            KFC India customer support has been notified about the posted complaint.
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                              R
                              Rashid2114
                              from ernakulam, Kerala
                              Sep 24, 2021
                              Resolved
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                              Resolved

                              Hello,
                              I placed an order using the KFC app using UPI payment option and the amount was debited but the order was not placed .I place a second order and it was successful Kindly you help me with the refund fo the first order.
                              +1 photos
                              Sep 24, 2021
                              Complaint marked as Resolved 
                              KFC mailed me right now and it's been initiated
                              KFC India customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 27, 2021
                              KFC India Customer Care's response                               Hi Rashid, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                                H
                                HariKrishna Chavakula
                                Sep 23, 2021
                                Resolved
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                                Resolved

                                Address: bhimavaram

                                My transaction id
                                T2109181701568562626653
                                UTR:[protected]
                                YUM RESTAURANT INDIA PRIVATE LIMITED
                                order no plast
                                but amout cut
                                payamen no recevied
                                +2 photos
                                Oct 28, 2021
                                Complaint marked as Resolved 
                                KFC India customer support has been notified about the posted complaint.
                                Sep 23, 2021
                                Updated by HariKrishna Chavakula                                 no mor photos
                                Verified Support
                                Sep 25, 2021
                                KFC India Customer Care's response                                 Hello,

                                We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                Regards,
                                KFC India
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                                  B
                                  Bunu Chettri
                                  Sep 23, 2021
                                  Resolved
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                                  Resolved

                                  My order not deliver

                                  Address: Tna complex Gangtok

                                  I have not received my order .
                                  Which I order online.
                                  And now I want to cancel my order
                                  And want my money back....
                                  +2 photos
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                                  V
                                  Vijay Panneerselvam
                                  Sep 22, 2021
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                                  Kfc app ordered but due to Payment issue ordered not placed kindly to be refunded my money
                                  +1 photos
                                  KFC India customer support has been notified about the posted complaint.
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