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KFC India Complaints & Reviews

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Last updated Apr 30, 2024
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KFC India reviews & complaints page 55

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B
Bryan Shrestha
Aug 9, 2021
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Money debited from my paytm wallet but transaction failed

Address:near Krazy For Chocolates, 1858/1, 3rd Floor Acropolis Mall Rajdanga Main Road, Kasba, Kolkata, 700107

As i was ordering on 3 August 2021, i choosen paytm wallet for payment there transaction was successful but transaction failed.

It is about 7 days i didn't got refund for this. Kindly help

Upi ref:[protected]

I placed order again with different mode of payment that order placed.

My contact no during order was [protected]

Kindly refund it soon. I m attaching screenshot...
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R
Ramya2498
Aug 8, 2021
Aug 8, 2021
This thread was updated on Aug 8, 2021
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My money is debited for order but not yet received they are saying

Address:Vijayawada benz circle

I have placed an order for 833rs. Money is debited from my side but order doesn’t yet placed....
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R
Rajasekark3
Aug 3, 2021
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Stale Food

I order just received the order from KFC via Swiggy and the food quality is very bad. The food is stale and cold....
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Address:Dunlop Traffic Moore. KFC baranagar

Paid Rs.235 on Aug 3 2021 at 3.30 pm at the KFC dunlop outlet, kolkata through Paytm wallet. Have screenshot of the pay but the restaurant refused saying no payment has been received in their end but I have proof of payment. This is a refusal of service on payment. A fraud can be registered against you guys legally, if you aware of the consequences....
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Lens Longs
Aug 2, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted my money twice but order was not placed

Address:Nagi house circular road, near city tower Dimapur, nagaland 797112

I have ordered kfc via netbanking and Rs.881.99 was debited but my order was not placed, then i tried again via using debit card, same thing happened again, Rs 881.99 was debited but order was not placed. I ordered twice. Altogether Rs.1, 763.98 was deducted. I thought the money will reverse back to my bank account but it did not. Please resolve this issue and kindly refund my money. Thank you....
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A
Ajay955
Aug 2, 2021
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Card

Very useless staff in KFC Vikram puri branch...
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A
Ajay955
Aug 2, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blocked of KFC Cards

Address:Lal Bazaar, secunderabad

Sir, I have a KFC Card. I used my card many times at KFC stores issued by KFC Vikram puri branch. On 29 July 2021, I visited to KFC Vikram puri branch and ordered two burgers. I gave my card to staff for billing. KFC Staff said me your card is blocked due to expirey date. I told him in this card my Rs 590/- are there who is responsible. Nobody told me at the time issued to me this card validity due to CORONA I am not visited at KFC store....
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A
Akshay Burman
Aug 1, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
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Order not received today

Address:#14 Chirag enclave Kharar punjab

Hi,

I have placed the 2 orders 8:42 pm and still not received the order and kfc Kharar is not picking up the call.please help me with this
Order no:N5481D[protected], N5481D[protected]

Thanks & Regards,
Akshay...
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Address:India

Made a transaction with KFC on 31st July for which the amount was deducted but the order was not placed.Utterly disappointed with KFC for this.I have never faced such issue with any of the other food brands.Need the refund as soon as possible.Failing to do so would make me file a complaint with Consumer Court....
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S
Sri Shalini
Aug 1, 2021
Aug 7, 2021
This thread was updated on Aug 7, 2021
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Received sms for ordering which I have not done

I got the below SMS and an invoice I attached for the order that I never placed., I am living i Coimbatore how can I order at T Nagar, my question how did someone get my number ?
Why and how did this happen. ?

Thank you for ordering from KFC. View your e-invoice at HTTPS://EBILL.SAPPHIREFOODS.IN/EBILL/N6774I[protected].PDF...
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S
Aug 1, 2021
Aug 3, 2021
This thread was updated on Aug 3, 2021
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Didnt receive my order but my payment was deducted in advance

Address:India

Didn't receive my order though my payment was done rupees of 640/-plesse kindly check immediately !...
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T
trishanmita chakrabarty
Aug 1, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
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Had rotten chicken in kfc kempfort mall,bangalore

Address:Yemalur

I had 2 burger meals.
I got 3 to 4 days old chicken.
Thw fries i had tasted like it was friend the previous day.
Whole night i had stomach cramps.
Never have food from particularly kfc, kempfort mall outlet.
Total wastw of my money....
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A
AryanPoddar
Jul 31, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
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paid money, it was deducted and the order was not received

Address:paschim darwaza belwarganj patna city

I paid rupees 415 for my order in kfc app but the order was not made in the app and i have still not recieved the refund...
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S
Sandeepari
Jul 31, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
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Product complaint

Address:Banaglore, vega city mall

When I ordered a burger it was clearly said to the order taker Rohit to make the burgers fresh, I need my patties to be cooked freshly I can wait for 5 min.

But after getting the burger it was sad to see that they served me the same patty which as kept on bin.

Very sad about this service y banaglore Vega city mall....
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H
Harinderhak
Jul 29, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted bi my order is not placed

Address:Kfc Janakpuri

I have payed for a order of ₹334 through Paytm UPI, the money got deducted from my Bank Account but the order is not placed....
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Gagan inder
Jul 29, 2021
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Haven't refunded cash in 2 months

Address:Kammanahalli
Website:online.kfc.co.in

I had done a prepaid take-away order of 586.99 rupees through the KFC official app. This was done on 4th June, 2021. Right after this when I eagerly went to pick up the order, the staff in branch(KFC, Kammanahalli) told me that there has been internet error and the order wasn't placed and so they asked me to call the CUSTOMER care and ask for a refund. Then, all frustrated and disappointed...I call the CUSTOMER care just to feel even...
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harshit mallick
Jul 26, 2021
Jul 28, 2021
This thread was updated on Jul 28, 2021
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Payment complete but order not placed

I had placed an order on the kfc app on 26/07/2021 amounting to Rs 459. I selected upi as the preferred mode of payment but even after completing the transaction via phonepe app the order isnt placed and isnt even showing up on the app....
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A
Akhila_61
Jul 25, 2021
Jul 28, 2021
This thread was updated on Jul 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is not available after waiting 30min

I have ordered at 8:36 PM at KFC vivera mall for dine in. After waiting for 35-40min they are telling that few items are not available. Many people took who ordered after me. Still we ask nobody responded at least that order is not available. They could have informed us earlier before taking order. They are not even responding properly. I need immediate response from you and I’m regular customer here but this is not at all fair....
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S
Sinsow
Jul 25, 2021
Jul 26, 2021
This thread was updated on Jul 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining about my payment

Address:Vellore
Website:Kfc

I order kfc food in kfc website itself, amount also debited from my account, my amount was 1256.99 rupees, I did not receive any call or MSG from kfc food shop, after few minutes later I called them and asked about my order but they are still we did not receive any order from you. When i will get refund amount, I attached my payment details....
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Biswa651863
Jul 24, 2021
Jul 26, 2021
This thread was updated on Jul 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted but order is not placed .

Amount deducted - ₹434
Order is not placed ....
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