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KFC India Complaints & Reviews

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Updated: May 5, 2026
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KFC India reviews & complaints page 61

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9
9425135315
Jul 14, 2021
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Incomplete order delivery

Order was delivered almost after an hour. Message received that your order was on the way at 08:24 PM and it was incompletely delivered at 09:32 PM at a distance of 2.5 KM from store.That too incomplete, although payment was made in advance. No response received even after lodging complaint with KFC customer care. What a cheap way to increase profitability. Will boomerang definitely...
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shalini selvaa
Jul 14, 2021
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Address: Ponnamale, chennai, tamilnadu

I placed an order on 4 July through KFC app and money was deduced from yum restaurant...due to some technical issues order could not be delivered... and got a msg for refund being processed with transaction I'd but didn't receive money till now
KFC India customer support has been notified about the posted complaint.
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    J
    Jijeshrao
    Jul 12, 2021
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    Address: KFC Glomax Kharghar

    I made a transaction with KFC on 9th June for which the amount was deducted but the order was not placed.I got a refund initiation mail on the day.But to this day the refund has not been credited.Utterly disappointed with KFC for this.I have never faced such issue with any of the other food brands.Need the refund as soon as possible.Failing to do so would make me file a complaint with Consumer Court.
    Transaction Id:[protected].
    KFC India customer support has been notified about the posted complaint.
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      P
      Prajin112
      Jul 11, 2021
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      Address: KFC,Thalassery,Kannur

      We ordered crispy chicken from kfc thalassery throuy swiggy on[protected] for around 800 rs.but we received old stock .It was not at all tasty and crispy.The outer coating was smelling bad.The chicken was not at all edible.

      Order number:[protected]
      KFC India customer support has been notified about the posted complaint.
      View replies
      Hey Prajin, we have received your concern regarding the quality of the meal you received from the restaurant. We request you to please email the details of the issue along with the images to [protected]@swiggy.in and we will look into the issue for you.
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        H
        Hafizsa
        Jul 11, 2021
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        Address: Pune ( 9822277095 )

        Respected sir
        I had ordered bucket in which all Pcs received were burnt and and not the original pcs sir I am really disopinted with the brand kfc.i just had couple of pcs and was puking whole night plz take necessary action which is my humble request.there more lot to tell.
        But don't have energy.
        Thank you
        KFC India customer support has been notified about the posted complaint.
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          A
          Aswin K C
          Jul 10, 2021
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          I have made a transaction in kfc on 02
          07.21 which was failed due to kfc technical issues.kfc has also send me a refund initiated email on 3.7.21 stating that refund will be provided within 2-3 working days. I still waiting for my refund.
          KFC India customer support has been notified about the posted complaint.
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            J
            Jenny Azariah
            Jul 10, 2021
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            Address: KFC, metro junction kalyan
            Website: KFC APP

            I placed order today i.e. 10/07/2021 from KFC of Rs. 483.99, however the order got cancelled and amount is debited, Contact number-[protected], kindly issue the refund asap. Thanks.
            KFC India customer support has been notified about the posted complaint.
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              P
              Parmish Varma
              Jul 9, 2021
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              Address: Delhi-Punjabi Bagh Magical foods pvt. Ltd, Plot no - 1 BG1 & 2, Paschim vihar

              Paid to paytem[protected]@paytm

              355.99 rs my money not refund

              My transaction ID T2105071513568082051755

              Bank rafer no
              [protected]

              Massage - old[protected]@sappirefoodindiaparivatelimite

              Date 07, may, 2021
              Deduct

              And not refund my money I am trying
              Before 3 months continue phone no
              Kfc - [protected]
              [protected]
              [protected]
              And this kfc address -

              Delhi-Punjabi Bagh
              Magical foods pvt. Ltd, Plot no - 1 BG1 & 2, Paschim vihar

              But not pic my call and not refund my money and not a response any parson

              Please refund my money
              355.99 rs only

              My call no [protected]
              Gourav chawla
              KFC India customer support has been notified about the posted complaint.
              Jul 09, 2021
              Updated by Parmish Varma               my money not refund
              Jul 09, 2021
              Updated by Parmish Varma               My money not refund

              Jul 09, 2021
              Updated by Parmish Varma               Dear Customer, Your a/c XXXXXXXX4580 is debited for Rs 355.99 on[protected]:14:00 through UPI.Available Bal Rs 64, 552.88 (UPI Ref no[protected].If not done by you, pl forward this SMS from registered mobile to [protected] to report unauthorized txn & block UPI. Download PNB ONE-PNB
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                K
                Kajalsarkar815
                Jul 8, 2021
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                I have booked one order on 4th July of Rs 883. After complete payment order not success, but till now refund pending. I have order same on that day again payment Cash on delivery. That was success. But 883 rs refund not done after 3 working day also. Please process for same.
                KFC India customer support has been notified about the posted complaint.
                Jul 10, 2021
                Updated by Kajalsarkar815                 Still waiting for any response & refund money.
                Jul 13, 2021
                Updated by Kajalsarkar815                 Please process for my refund
                View replies
                Still waiting for refund. No communication receive for any update on complain.
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                  E
                  EVIL KID GAMER
                  Jul 7, 2021
                  Resolved
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                  Resolved

                  Address: 22-56, Lingampally,kanukunta,hyderabad,telangana

                  I have ordered a kfc chicken popcorn
                  large one
                  it shows that order has receaved our kichen
                  but it has not delevered
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  KFC India customer support has been notified about the posted complaint.
                  View replies
                  You ### don't even have the brains to inform the CUSTOMER that you'll not be able to deliver for whatever reason. You charged, made me wait for 2 hours and now curfew is imposed. Either deliver the bloody order or shut down the app when you cannot.
                  Reply
                  You ### don't even have the brains to inform the CUSTOMER that you'll not be able to deliver for whatever reason. You charged, made me wait for 2 hours and now curfew is imposed. Either deliver the bloody order or shut down the app when you cannot.
                  Reply
                  Hello,

                  Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

                  Regards,
                  KFC India
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                    P
                    PULLA RAJ KUMAR
                    Jul 7, 2021
                    Resolved
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                    Resolved

                    Address: Hyderabad-Tarnaka

                    I have order through Yum restaurant India Pvt.Ltd, but item not received at kindly do the need full.

                    Google pay number :[protected]
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    KFC India customer support has been notified about the posted complaint.
                    View replies
                    Hello,

                    We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                    Regards,
                    KFC India
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                      N
                      Narayan Karnire
                      Jul 7, 2021
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                      Today (07th July, 2021) I booked an Order thru Net Banking.
                      The funds Rs.385/- have been debited from my bank account.
                      I did not receive any confirmation NOR an acknowledgement of my order but the amount is DEBITED.
                      For your reference - I have attached the screenshots of the same.

                      Is it possible for you to look into this issue and kindly do the refund if possible.

                      Thanking you
                      Narayan Karnire
                      +91 [protected]
                      KFC India customer support has been notified about the posted complaint.
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                        P
                        pttn
                        Jul 7, 2021
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                        Address: Flat No 524, 3rd Floor, Paschim Puri, Club Road, Opposite New Born and Child Hospital, New Delhi 110063

                        I paid Rs 482.99 via net banking to kfc but didn't not receive the order confirmation. I will appreciate if you refund the money at the earliest
                        KFC India customer support has been notified about the posted complaint.
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                          G
                          Gavinsaviodsouza
                          Jul 7, 2021
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                          Order placed on kfc app, .money taken via upi gpay, .but now the app is hung whenever I open it and I have not received my order.
                          KFC India customer support has been notified about the posted complaint.
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                            R
                            Rockk Mountain
                            Jul 7, 2021
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                            Amount got debited but not refunded .call to customer care informed that within 7 days it will refund still for refunded 10 days ove pathetic customer service
                            KFC India customer support has been notified about the posted complaint.
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                              S
                              Sachin6957@
                              Jul 6, 2021
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                              Address: Hiranandani Thane

                              Have made the payment through Paytm on 29th June 2021 to Kfc Hiranandani Thane the payment was received to the merchant but the order was not place so the merchant inform to make payment through cash ne stated the payment made online will be refunded but still the payment is not refunded it is all most 10 days and more so I kindly request to initiate refund as soon as possible
                              KFC India customer support has been notified about the posted complaint.
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                              Hi Sachin,

                              We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                              Regards,
                              KFC India
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                                G
                                Greeshma Chugh
                                Jul 5, 2021
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                                Money deducted and order not received
                                KFC India customer support has been notified about the posted complaint.
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                                  S
                                  Shafat Ali
                                  from Kolkata, West Bengal
                                  Jul 5, 2021
                                  Resolved
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                                  Resolved

                                  Address: Topsia, Kolkata, India.

                                  On 30.06.2021 I made a payment from Gpay UPI. The payment was successful, but order wasn't placed. I have emailed to your customer care, First two days they replied to my email, but now they are ignoring my messages. I used KFC Mobile app for placing my order, which never happened because money got debited but the order was not placed.

                                  Today its 05.07.2021, I don't know, how many days I need to wait for my refund or I guess I'm not getting back my hard earned money.
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  KFC India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 06, 2021
                                  KFC India Customer Care's response                                   Hi Shafat, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                                    Ddutta21
                                    Jul 4, 2021
                                    Resolved
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                                    Resolved

                                    Address: Barasat, Kolkata

                                    I have ordered 1 FRIES-MEDIUM, 1 RICE-BOWL, 1 CHICKEN POPCORN AND amounting Rs. 234.00. Money has been debited from Paytm account on 8:20:33 pm vide Order ID[protected], but no food item has been delivered. I have called KFC number [protected], but to my utmost surprise it is found switched off. I need refund refund of Rs. 234.00.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    KFC India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 06, 2021
                                    KFC India Customer Care's response                                     Hey, apologies for the inconvenience caused. Request you to share your contact number, email ID, order ID and restaurant details on [protected]@yum.com. We will surely assist you further with your concern.
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                                      R
                                      Rockk Mountain
                                      Jul 3, 2021
                                      Resolved
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                                      Resolved

                                      Address: Mysore

                                      Amount got debited 434 but still amount not returned
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      KFC India customer support has been notified about the posted complaint.
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                                      Hi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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