Knowledgewood Consulting — training cancelled/3 weeks completed,no refund yet

 
1 Review
 Muhammad Abu on Jan 3, 2018
I opted for pmp in-house training at hyderabad on 16th-17th & 23th-24th december 2017. After payment of fee 13500 online, suddenly the training was cancelled. I have been coordinating with saloni. Sharma@knowledgewoods.com and nitin@knowledgewoods.com, and i requested them to refund the fee.

Initially they promised refund within 15 days but, it has been more than 3 weeks but till now no refund is given. When i tried to reach them, they are not answering the phone.

Please refund my money.

The email correspondence is posted below for reference:-

From: abubakar [mailto:mabubakar. Khan@yahoo.co.in]
Sent: 03 january 2018 04:07 pm
To: nitin sharma ; info ; mohit sharma
Cc: saloni sharma
Subject: re:more than 3 weeks, no refund. Training cancelled and no one answering phone or replying. Knowledgewoods: rescheduling : confirmation

Dear mohit,

It is 2nd time that i am availing training from knowledge woods. My 1st exp was good but when i availed 2nd training, the training was cancelled and till now my money is not refunded. I expect you to look into the matter and close the issue professionally with time constraints as per terms and conditions to develop your business.

Dear nitin,

I am trying to reach you since 1 week you but you are not answering the phone.

As per your terms and condition, with 15 days you are suppose to refund the fee if the training cancelled but in my case its been more than 3 weeks and till now my money is not refund and now no person from knowledge-woods are taking accountability.

If my money is not refunded, i shall poceed to court by looping you and saloni for not delivering the services, not refunding and mental agony.

Awaiting for your reply to close the issue immediately.

Regards,

Muhammad abubakar khan

Asst qa/qc manager-civil

Larsen & toubro saudi arabia l. L. C.
Mob: +[protected]

On thursday 28 december 2017, 7:13:59 pm ist, abubakar wrote:

Dear nitin,

With reference to our conversation today, as informed by you, no refund is received till now. Hence please share details of refund so that i will cross check with bank for the same.

Regards,

Muhammad abubakar khan

Asst qa/qc manager-civil

Larsen & toubro saudi arabia l. L. C.
Mob: +[protected]

On tuesday 26 december 2017, 9:34:30 am ist, nitin sharma wrote:

Dear abu,

Thanks for your e-mail.

I am still waiting for the confirmation from accounts team.

I will update you very soon.

Warm regards,

Nitin sharma

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Cell: +91 [protected] | landline: +[protected] | toll free:[protected]

Corporate office: e-45, sec-63, noida – 201 301

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This communication is for the exclusive use of the intended recipient (S) and shall not attach any liability on the originator or knowledgewoods consulting pvt. Ltd. If you are the addressee, the contents of this e-mail are intended for your use only and it shall not be forwarded to any third party, without first obtaining written authorization from the originator or knowledgewoods consulting pvt. Ltd. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient must note and understand that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of knowledgewoods consulting pvt. Ltd. It may contain information, which is confidential and legally privileged, and the same shall not be used or dealt with by any third party in any manner whatsoever without the specific consent of knowledgewoods consulting pvt. Ltd.

From: abubakar [mailto:mabubakar. Khan@yahoo.co.in]
Sent: tuesday, december 26, 2017 12:22 am
To: nitin sharma
Cc: saloni sharma
Subject: re: re: re: immediate refund, no updates. Knowledgewoods: rescheduling : confirmation

Dear nitin,

As committed from you, till now no refund is received from you. Please reply as soon as possible.

Regards,

Muhammad abubakar khan

Asst qa/qc manager-civil

Larsen & toubro saudi arabia l. L. C.
Mob: +[protected]

On wednesday 20 december 2017, 10:45:06 am ist, nitin sharma wrote:

Dear abubakar,

Thanks for the reminder e-mail and details.

I have already forwarded your savings account details to the accounts team.

I will keep you posted.

Warm regards,

Nitin sharma

Knowledgewoods-logo-email-signature

Android_app

Cell: +91 [protected] | landline: +[protected] | toll free:[protected]

Corporate office: e-45, sec-63, noida – 201 301

Connect with us:

Chat

This communication is for the exclusive use of the intended recipient (S) and shall not attach any liability on the originator or knowledgewoods consulting pvt. Ltd. If you are the addressee, the contents of this e-mail are intended for your use only and it shall not be forwarded to any third party, without first obtaining written authorization from the originator or knowledgewoods consulting pvt. Ltd. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient must note and understand that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of knowledgewoods consulting pvt. Ltd. It may contain information, which is confidential and legally privileged, and the same shall not be used or dealt with by any third party in any manner whatsoever without the specific consent of knowledgewoods consulting pvt. Ltd.

From: abubakar [mailto:mabubakar. Khan@yahoo.co.in]
Sent: wednesday, december 20, 2017 12:52 am
To: nitin sharma
Cc: saloni sharma
Subject: re: re: immediate refund, no updates. Knowledgewoods: rescheduling : confirmation

Dear nitin,

With reference to our telephonic coverstaion today, as committed from your end, i did not receive any email pertaining to refund of my money.

As committed from your end today on phone that my money (13500 inr) will be refunded by max 22 dec-2017. Please notify about the exact date of transfer to my account and make it as soon as possible.

Please transfer the money to the same account from which you received. For your reference, i am posting the details of the bank account below.

Inline image

Regards,

Muhammad abubakar khan

Asst qa/qc manager-civil

Larsen & toubro saudi arabia l. L. C.
Mob: +[protected]

On monday 18 december 2017, 5:00:18 pm ist, nitin sharma wrote:

Dear muhammad abubakar khan,

Thanks for your e-mail.

I am in close coordination with accounts team and expecting a reply very soon.

I will provide you the exact date of refund as soon as i got a reply, most probably by today eod or else maximum by first half tomorrow.

Feel free to contact for any further information.

Warm regards,

Nitin sharma

Knowledgewoods-logo-email-signature

Android_app

Cell: +91 [protected] | landline: +[protected] | toll free:[protected]

Corporate office: e-45, sec-63, noida – 201 301

Connect with us:

Chat

This communication is for the exclusive use of the intended recipient (S) and shall not attach any liability on the originator or knowledgewoods consulting pvt. Ltd. If you are the addressee, the contents of this e-mail are intended for your use only and it shall not be forwarded to any third party, without first obtaining written authorization from the originator or knowledgewoods consulting pvt. Ltd. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient must note and understand that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of knowledgewoods consulting pvt. Ltd. It may contain information, which is confidential and legally privileged, and the same shall not be used or dealt with by any third party in any manner whatsoever without the specific consent of knowledgewoods consulting pvt. Ltd.

From: abubakar [mailto:mabubakar. Khan@yahoo.co.in]
Sent: monday, december 18, 2017 12:15 pm
To: saloni sharma ; nitin sharma ; info ; siby joseph ; support ; saloni sharma ; priyanka govil ; vidisha saxena ; amit chandran ; info
Subject: re: immediate refund, no updates. Knowledgewoods: rescheduling : confirmation

Good morning nitin,

With reference to my telephonic conversation on friday with miss saloni and below emails in regards to cancellation of pmp training classes for 16-17 and 24-15 dec (Hyderabad location) from your end, i have requested for refund of 13500 inr transferred to your knowledge woods account on 14 dec towards the above training.

But i regret to inform that till now no updates are received from your end even after so many calls and emails requesting for immediate refund.

Please provide immediate refund on below mentioned address or else i will be forced to report the issue in consumer court, social media, and local journals.

Transaction id copy for 13500 inr transferred to knowledge woowd accoun is posted below for your reference.

Inline image

Awaiting for your prompt reply as soon as possible.

Regards,

Muhammad abubakar khan

Asst qa/qc manager-civil

Larsen & toubro saudi arabia l. L. C.
Mob: +[protected]

On friday 15 december 2017, 12:48:09 pm ist, abubakar wrote:

With reference to our telephonic conversation, please refund the money as soon as possible.

Please expedite the repayment by 3.00pm as i am in urgent need to pay to other institute.

My bank details are as mentioned below.

Inline image

Regards,

Muhammad abubakar khan

Asst qa/qc manager-civil

Larsen & toubro saudi arabia l. L. C.
Mob: +[protected]

On friday 15 december 2017, 12:04:06 pm ist, wrote:

Please refund my money immediately. I am on short vacation till jan 9th. I am flying back and can't attend any trainings as suggested by into.

Hence refund asap.

Regards,

Muhammad abubakar khan

Asst qa/qc manager-civil

Larsen

& toubro saudi arabia l. L. C.

Mob: +[protected]



On fri, 15/12/17, saloni sharma wrote:

Subject: knowledgewoods: rescheduling : confirmation

To:

Date: friday, 15 december, 2017, 4:49 am

Dear

Participant,

Greeting from knowledgewoods consulting!!!

We regret to inform you that our pmp hyderabad training

Scheduled for december: 16-17 & 23-24_ (2017)

Has been rescheduled.

The reason for rescheduling is that there has been some

Unavoidable circumstances with our trainer due to some

Medical exigency.

You can either get yourself enrolled in our next batch

Confirmed scheduled on

06th, 07th and 13th,

14th january or next month on

20th, 21st and 27th,

28th of january.

If you go with our next batch, then we can provide you itil

Professional e-learning course worth rs. 4499 + st free

Of cost.

We apologies for

The rescheduling and in order to compensate and to retain

You with knowledgewoods i can do 2 things mentioned

Below:

1)

I can deliver the hard copy of the books to your

Office/residential address which will be dispatched as soon

As you confirm me with your decision.

2) itil e

Learning access

Moreover,

You already have e-learning access with you plus i will also

Send the hard copy of the book so you will be having enough

Time with you to study and you can have a better

Understanding of the same during the training.

All the

Below are the deliverables that are included with this

Course:

Feel free to get in

Touch for any further query.

Warm

Regards,

Saloni sharma

|

Landline:[protected]|

Toll free:[protected]

Corporate

Office: e-45, sec-63,

Noida – 201 301

Connect with

Us:

This communication is

For the exclusive use of the intended recipient (S) and shall

Not attach any liability on the originator or knowledgewoods

Consulting pvt.

Ltd. If you are the addressee, the contents of this e-mail

Are intended for your use only and it shall not be forwarded

To any third party, without first obtaining written

Authorization from the originator or knowledgewoods

Consulting pvt. Ltd. If you have

Erroneously received this message, please delete it

Immediately and notify the sender. The recipient must note

And understand that any views expressed in this message are

Those of the individual sender and no binding nature of the

Message shall be implied

Or assumed unless the sender does so expressly with due

Authority of knowledgewoods consulting pvt. Ltd. It may

Contain information, which is confidential and legally

Privileged, and the same shall not be used or dealt with by

Any third party in any manner

Whatsoever without the specific consent of knowledgewoods

Consulting pvt. Ltd.

· dear abubakar,

Yes you can avail it if in case you can transfer the amount via imps or neft.

Account details for online transfer:-

A/c na: knowlmeedge woods consulting pvt. Ltd.

Name of bank: icici bank limited | branch : noida

Bank a/c no:[protected] | account type: current account

Neft code: icic0000031 | micr no:[protected]

Feel free to get in touch for any further query.

Warm regards,

Saloni sharma

Knowledgewoods-logo-email-signature

Knowledgewoods_google_play

Cell : whatsapp-512 [protected]| landline:[protected]| toll free:[protected]

Corporate office: e-45, sec-63, noida – 201 301

Connect with us:

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Cid:image008. Jpg@01d2885d.238524b0

This communication is for the exclusive use of the intended recipient (S) and shall not attach any liability on the originator or knowledgewoods consulting pvt. Ltd. If you are the addressee, the contents of this e-mail are intended for your use only and it shall not be forwarded to any third party, without first obtaining written authorization from the originator or knowledgewoods consulting pvt. Ltd. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient must note and understand that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of knowledgewoods consulting pvt. Ltd. It may contain information, which is confidential and legally privileged, and the same shall not be used or dealt with by any third party in any manner whatsoever without the specific consent of knowledgewoods consulting pvt. Ltd.

From: abubakar [mailto:mabubakar. Khan@yahoo.co.in]
Sent: thursday, december 14, 2017 11:57 am
To: saloni sharma
Subject: re: re: re: re: re: knowledgewoods - pmp (R) training - dec 2017 | hyderabad

Dear saloni,

Please let me know if i can avail the below offer.

Neft offer

Rs. 13, 500/- all inclusive

Regards,

Muhammad abubakar khan

Asst qa/qc manager-civil

Larsen & toubro saudi arabia l. L. C.
Mob: +[protected]

On thursday 14 december 2017, 6:54:23 am gmt+3, saloni sharma wrote:

Dear abubakar,

Good morning!

You have to register yourself for the session.

Please find below the online payment link:-

Step 1: click here to make the payment

Step 2: use promo code “kwpmpa” and click update to get the discounted price of inr 14, 750/ - all inclusive

Step 3: share the transaction id / order number generated after successful payment

Feel free to get in touch for any further query.

Warm regards,

Saloni sharma

Knowledgewoods-logo-email-signature

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Cell : whatsapp-512 [protected]| landline:[protected]| toll free:[protected]

Corporate office: e-45, sec-63, noida – 201 301

Connect with us:

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Cid:image008. Jpg@01d2885d.238524b0

This communication is for the exclusive use of the intended recipient (S) and shall not attach any liability on the originator or knowledgewoods consulting pvt. Ltd. If you are the addressee, the contents of this e-mail are intended for your use only and it shall not be forwarded to any third party, without first obtaining written authorization from the originator or knowledgewoods consulting pvt. Ltd. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient must note and understand that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of knowledgewoods consulting pvt. Ltd. It may contain information, which is confidential and legally privileged, and the same shall not be used or dealt with by any third party in any manner whatsoever without the specific consent of knowledgewoods consulting pvt. Ltd.

From: abubakar [mailto:mabubakar. Khan@yahoo.co.in]
Sent: wednesday, december 13, 2017 11:44 pm
To: saloni sharma
Cc: nitin sharma
Subject: re: re: re: re: knowledgewoods - pmp (R) training - dec 2017 | hyderabad

Good morning,

I would like to join the training for 16th-17th & 23th-24th december 2017. Please advise next course of action asap.

Regards,

Muhammad abubakar khan

Asst qa/qc manager-civil

Larsen & toubro saudi arabia l. L. C.
Mob: +[protected]

On wednesday 6 december 2017, 1:45:17 pm gmt+3, saloni sharma wrote:

Dear abubakar,

The upcoming confirmed session in hyderabad is on 16th-17th & 23th-24th december 2017.

Feel free to get in touch for any further query.

Warm regards,

Saloni sharma

Knowledgewoods-logo-email-signature

Knowledgewoods_google_play

Cell : whatsapp-512 [protected]| landline:[protected]| toll free:[protected]

Corporate office: e-45, sec-63, noida – 201 301

Connect with us:

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Cid:image008. Jpg@01d2885d.238524b0

This communication is for the exclusive use of the intended recipient (S) and shall not attach any liability on the originator or knowledgewoods consulting pvt. Ltd. If you are the addressee, the contents of this e-mail are intended for your use only and it shall not be forwarded to any third party, without first obtaining written authorization from the originator or knowledgewoods consulting pvt. Ltd. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient must note and understand that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of knowledgewoods consulting pvt. Ltd. It may contain information, which is confidential and legally privileged, and the same shall not be used or dealt with by any third party in any manner whatsoever without the specific consent of knowledgewoods consulting pvt. Ltd.

From: abubakar [mailto:mabubakar. Khan@yahoo.co.in]
Sent: wednesday, december 6, 2017 4:01 pm
To: saloni sharma
Cc: nitin sharma
Subject: re: re: re: knowledgewoods - pmp (R) training - dec 2017 | hyderabad

I am very sorry to say, but your replies are all copy paste and not addressing my query.

My question: last time when i got in touch with knowledge woods, they told that they has slots on 9, 10, 16, 17 dec-2017. Please confirm if you still have those slots or the training is cancelled for hyderabad location, as i am looking for early dec slots.

Awaiting for reply to my query.

Regards,

Muhammad abubakar khan

Asst qa/qc manager-civil

Larsen & toubro saudi arabia l. L. C.
Mob: +[protected]

On wednesday 6 december 2017, 1:18:39 pm gmt+3, saloni sharma wrote:

Dear aspirant,

Thank you for your query for our pmp® certification preparation training.

Founded in 2007, knowledgewoods has worked closely with over 45, 000 participants worldwide for their professional development/certification initiatives.

Kind attention: avail festive discount on all training registrations

(Limited seats available!! Hurry)

Book you seat today – avail special pricing & attend any upcoming batch scheduled in october-november-december 2017.

Please find the training details below:-

§ date: 16th-17th & 23th-24th december 2017 | timings: 9am - 6pm

§ venue: hotel swagath-de-royal, no 2-36, kothaguda cross roads, kondapur, hyderabad, telangana 500081

Introduction to knowledgewoods sureshot™ pmp® preparation program

Pmi® global r. E. P. Since 2008, knowledgewoods has worked closely with over 25, 000 pmp® aspirants worldwide for their pmp® certification initiative.

Invest four (4) days in the knowledgewoods sureshot pmp® preparation program - learn, understand, remember & apply important pmi’s guide to pmbok® best practices & prepare well to clear pmp® certification exam.

Certified trainers with relevant, hands-on industry experience, toll free post training support, world class courseware based on latest adult learning techniques and up to date, online question bank with graphical reports, help participants pass pmp® certification exam at the very first attempt.

World class learning materials include:

ü strategy to clear pmp® exam within 45 days

ü 10 sets of online mock pmp® exams with explanations & graphical performance analysis

ü reference handbook on pmp® certification preparation

ü free pmp® e-learning module access worth inr 8999 (Plus tax) for 1 year

ü slide handouts for 10 knowledge areas

ü mind maps™ | hands-on exercises | knowledge area-wise assessment tests

ü itto review sheets | formulae sheet

ü dedicated and toll-free pmp® application support

ü 35 pdus/contact hours certificate by knowledgewoods (Pmi® global rep id – 2835)

For detailed information about training deliverables, please click here

Knowledgewoods sureshot™ pmp® training is backed by a unique offer: 100% pass - money back guarantee.

How does it work? If you do not clear the pmp® exam in the first attempt, we will pay training fees back.

Important pre-conditions to avail this unique offer:

® you must attempt pmp® certification exam within 45 days after training session

® you have attended the full 04 days training without any interruption

® you have attempted all 10 sets of online mock pmp® exams before attempting pmp® exam.

Knowledgewoods sureshot™ pmp® preparation program cost

Training fee

Inr. 13, 750/- plus gst

16, 225.00/- all inclusive

Early bird discounted price

Inr 12500/- plus gst

14, 750.00/- all inclusive

Neft offer

Rs. 13, 500/- all inclusive

Program terms & conditions:-

As company policy we strongly recommend participants to go through the terms & conditions link before they register/make payments for pmp® preparation program.

Registration & payment process

Knowledgewoods sureshot™ pmp® training is one of the most sought after training to clear pmp® certification at the very first attempt.

Payment can be made through:-

§cash or cheque/dd in favour of "knowledgewoods consulting pvt. Ltd."

§online using your debit/credit card or internet banking

Please find below the online payment link:-

Step 1: click here

Click the above link to make the payment

Step 2: use promo code “kwpmpa” and click update to get the discounted price of inr 14, 750/- all inclusive

Step 3: share the transaction id / order number generated after successful payment

Account details for online transfer:-

A/c name: knowledge woods consulting pvt. Ltd.

Name of bank: icici bank limited | branch : noida

Bank a/c no:[protected] | account type: current account

Neft code: icic0000031 | micr no:[protected]

Important - registration for a particular program cannot be considered guaranteed until & unless:-

1. Full payment is made within two (2) days of the registration and in any case before the program start

2. Online admit card has been issued which is mandatory to carry on the first (01) day of the training

3. Has been acknowledged by knowledgewoods employee over email

We have limited seats available in our upcoming pmp® preparation program.

To block a seat and confirm your participation, i would request you to
- complete the payment formalities as soon as possible
- send us the transaction id / order number generated after completion of payment.

Wishing you all the best for pmp® certification initiative!

Feel free to get in touch for any further query.

Warm regards,

Saloni sharma

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