Kotak Mahindra Bank Complaints & Reviews

Something is wrong in credit department to check my banking, i have already submit my both copy - hard copy and password protected copy of bank as well.
But still department is saying that they are fake.
I have already running my 3 loans,
Axis bank - personal loan (13 month)
Capital first - personal loan (4 months)
Icici bank - car loan (14 months)
Not even a single bounced case ever held on me.
Which they can check on my statement as well.
If i am a fraud person than why my civil and all emi is on perfect mode.
Just only because i am having need today and department in the end of all procedure when the time came to disburse my amount is decline and saying he is fraud - i don't think so that bank department want to give money.
A man who has already 3 running loan from more than year and civil is perfect - bank department is saying that i am fraud.
Really didn't except this from kotak bank.
No issue - i am in real estate and i have many contacts in all field.
I will definitely try in my whole life that not even a single person go for kotak.
Not for loan and not for a. C as well.
I will never suggest anyone for kotak and definitely this msg copy will send to your kotak higher level mail and in market and all over social media. So everyone should know that how kotak is saying civil, loan perfect and owned house man a fraud.
Thanks.

I have requested a cheque book on 3rd of november 2017 and by then they sometimes tell me it went to the old address, although i specifically told them that i want them to deliver it to the branch.
Speaking to the customer care on a several ocassions talking to supervisors like naveen from noida and rajni from bangalore. Naveen was a # and he never called me back giving a assurance that he will call me back and rajni was helpful and the last updated she told me tht my cheque will be there in the brancin half an hour and she told me on 17th november 2017 at around 6.30 and when i called my branch they said nothing came. And again i called customer care and i wanted to talk to rajni but they said she will call me back.
I dont understand do i have to face such issues just for a single cheque book. I told them i am facing huge issues but noboday cares which is really upset. Please help me ny crn is 63324080

I have facing similar problem.

A lady is calling me since 15th november, and using slang languages and continuously ringing and ringing. And when i received call, she started again the same issue that someone has taken a barclay bank on[protected] and there is an pending amount which is not associated with me. I am not aware of anything. I have told her many times. But she called again and again and user slang languages.

And all the time she mentioned that she is calling from kotak mahindra.

Please take care with this. This is complete harassment cases.
Numbers are +[protected], +[protected], +[protected]

A lady is calling me since 15th november,
Saying that she is calling from kotak mahindra bank and one of my employee took some credit card form barclay bank which is not associated with me anyhow. And she is continuously calling on my no and my office no and other office member too.
I am going to file a complaint now if i get any more call from them.
Numbers are +[protected], +[protected], +[protected]

Hi, my name is rakesh das from mumbai. I am getting a call from 15/11/2017 from kotak mahindra bank stating they have overtaken citi finance bank and i took a loan in 2004 and now i have to pay. I said i never took a loan on that period as i was b.com last year student at that time. I confirmed with them as either it was education loan or personal loan. They said it is personal loan and they are not concern whether i was student or any non working person that time. I asked about more details to send at email address. But they told me to come at there place. They have all the details. I don't know how come they have all the details.

I am stunned at first they way they speak. I have also tried my best to make them understand that i never took any loan at that period infact no one from my family. Maybe they have done any mistake. But they don't want to listen.

Can anyone let me know what should be done at this case?

I have paid a mobile bill from 811 app of rupees 890 on 15th of november. It is still not reached to the vodafone. Please take this on higher priority and confirm that payment or return that payment whatsoever is possible for you.

There is no official e-mail id for complaint as it seems this is a fake bank!

Please find the attached screenshot of the same.

Hi...
Dear sir...
Your bank is very fraud my salary acc. Balance deduct to non mentance charge cutting why to deduct my balance conform me fully details
Rs. 3800 rupee's deduct in my acc. So kindly check refund my acc balance imedataly other wise check & send me detail
My acc. No. [protected]
My mob. No. [protected]
My e-mail id. [protected]@gmail.com

I had taken loan from citicorp finance around 10-12 years back and made full payment to the agent who is used to come and collect the money from us. I had kept all the payment receipts for 10+ years then destroyed them as it was now of no use to me. After 1+year of destroying my payment receipts all of a suddenly my cibil score just dropped even as i'm regularly taking consumer goods loans to purchase and paying them on time. So when i checked...

On[protected] i have made purchases of rs. 23792=00 vide by debit card. The transaction has been declined and payment could not be made to the shopkeeper big shop, main road, ranchi, but the amount has been debited to my account. Hence you are requested to credit rs. 23792=00 to my account.

Details.

1. Name of account holder : m v uma devi

2. Big shop a/c no : [protected]

3. Transaction no. :[protected]

My brother yester day got message 65700 has been debited from ur credit card.. He immediately block his credit card how could its possible without otp generate amount is debited.in his kotak mahindra credit card. There is no kol no email no otp amount has been debited... That's means kotak mahindra bank in insecure... Hackers easily hack ny customers account. M so scared he filed a complain and take step what bank authority give instruction.. Only 1 rply they will take time of 45 days. Will he get money back or have to pay a fraud hackers transaction. We r from poor family... Plz kotak authority plz secure ur credit card for customer

Hi,

I had taken abn amro credit card in 2005. I have used approx 20, 000 amount. I had changed my phone number. I missed to pay the amount and there was no cimmunication. I wanted to take loan in 2015 and that is when i got to know that my cibil score has come down because of not paying abn amro credit card. I had financial crisis so ouldnt pay in 2015. Now i wanto pay and improve my cibil score. I approached kotak bank but they ask for some rca number or some document which i dont have. I only have credit card number. Please help. I just want to repay the amount so that cibil score improves. I dont know what to do and whom to approach.

Kotak mahindra bank bullying its customers to update aadhaar even though the deadline for the same min 45 days to 135 days away as there is a talk of the deadline being extended

I made a request from the chembur branch of kotak mahindra bank to update my passbook status. Service request no - 1-[protected] on 9th nov 2017
I got a mail from their back office saying that the service request was rejected, they did not give any reason!!! On 14th nov 2017
On contacting the branch on 17th nov 2017 they told me that the service request was rejected as the aadhar was not updated.
The request was made again from the branch service request no - 1-[protected] again i got an email saying the service request has been rejected.
They have not provided any reason.

Aadhar deadline is 31st dec 2017 as per the banks
As per newspaper reports there is talk that the date will be extended to 31st mar 2018

So how can kotak mahindra bank not process my service request if the aadhaar is not updated.

This is pure bulling and is illegal on the part of kotak mahindra bank.

Jason fernandes

Hello,

My name is dilip kumar and i hold an spln loan account number 59945180 with your bank.

Last year, i got a call from one of your telemarketers who offered a personal loan saying that it didn’t come with foreclosure charges or any other hidden charges. Convinced that it was a good offer from a well-established bank, i opened an account and got approval for a loan of rs. 10 lakhs.

Soon after, i received a loan confirmation email from rengaraaj. [protected]@kotak.com which said that there would be a 5%+st foreclosure charge to the loan account. I was confused, so i called mr. Rengaraaj sivakumar, deputy manager for salaried personal loan at kandanchavadi branch. He clarified that the foreclosure charge was not applicable if i closed the account after one year of the account opening date. He was also nice enough to offer his help if i ever encountered any problem with my account.

When i recently reached out to the bank branch in regards to close my account, i was told that mr. Rengaraaj is no longer a banker at kotak mahindra. This news put me in an insecure position since he had promised to be personally available for me to sort out any issues with my banking experience.

I am closing all my bank accounts including the one in kotak mahindra bank because i am leaving india in two weeks time. I recently visited your bank branch in egmore to close the account. But one of your bankers (Miss ashwini, employee code: 03627) said that i can’t close the account without clearing the 5% foreclosure charges - which comes out to a whopping rs. 50, 000! I had a long conversation with her that ended without a conclusion, but she agreed to escalate and expedite my issue. I’ve included the request number at the end of this email.

I had absolutely no trouble closing a few other accounts that i had with banks as reputed as yours. But i’m really getting frustrated with the amount of time and effort it’s taking me to close my account with your bank. I am reaching out to you hoping that you can help me resolve this issue without any further hassle. I have high esteem for your bank and i genuinely hope that you can help me close my loan account so that i can peacefully move on with my life outside india.

Service request number: 1-[protected]
Employee name: ashwini
Emp code: 03627
Date:[protected]

-dilip

I'm manoj kumar, a i never used kotak mahindra banking services till now. But from last two years i am getting call from kotak mahindra bank delhi branch. Accoring to them someone has taken lone from bank with name of manoj kumar and father's name sohan lal and he gave my mobile number. I am really frustrated with bank executive calls i clearly told that my name is manoj kumar but i am not the one you searching for. I clearly told them to verify my number find about me then call me but they don't care last call i received from bank on 16nov 18 at 1532 hrs mobile no [protected] just misbehaved with me. He called me from kotak mahindra branch new delhi area. I took this matter casually but now i got tried about all. I would lodge a court case against bank. Its unnecessarily bothering i can't bear more. My mobile number is [protected] and e-mail [protected]@gmail.com.

Mr. Kumar got a car finance loan against the car and kotak finance did not insure this loan against car’s owner’s life (Which is an option in the agreement). The people at bank say that mr. M. Kumar refused to take that insurance. Now mr. Kumar has passed away and car finance company is forcing me to pay rest of the loan

• in regards to that i mentioned that kotak bank sold him him so many life insurance policies, why wasn’t this loan insured?

• only viable reason at this point is, kotak intentionally did not provide him such option at that time, as they failed to their part. I am not responsible for bank’s mismanagement.

• this branch is torturing people by providing them false or unclear information because they lied in respect to all the policies they sold him and i am getting nothing out of it.

• mr. Kumar had a civil against him and previous loans were refused, how come this loan was granted to him?

• now they are threatening me everyday and calling me to pay the loan, so they can quickly cover up their mismanagement.

Please help me and provide me what should be my course of action, so i can save myself from fraudulent malpractice from the bank.

Dear sir/ma’am,

I durga pachouli holding an account in your bank with
Crn no.:[protected]

Account no.:- [protected]

Did a transaction of rs 940=00 for mobile carrier payment idea of mobile no. [protected] on 10th, october, 2017 which was debited from my account wide transaction refrence no. : [protected] but till yet even the merchant idea hasn’t claimed the amount of rs 940 and neither the amount was returned to my account due to non claimant of merchant and it has been already above 1 month, and i did contacted your customer care 4 times but there is no proper response from your cc people like where is the money as they are lingering on this matter. So, i would request you take necessary & immediate actions and do respond me and look into this matter asap.

Appreciate for your early response

Note: pfa screenshot of sms fyi transaction done.

Thanks & regards

Durga pachouli

Mob: [protected]

[protected]@gmail.com

Hi sir/madam,

This is anuradha rasalkar. I am a kotak mahindra card holder.

Recently i had received a credit card bill, which as usual was paid by me before due date.

Today i made one of transaction from kotak credit card of approximately 517 /- and saw a balance of only 10000 in my credit card, which was supposed to be 14500/- atleast after deduction of 517 today.

Kindly have a look as i had already made a kotak credit card payment, yet it showing low balance.

I had paid due amount of credit card online. If needed i have the reference number of credit card payment.

Regards,
Anuradha

I have been charged from my cc. Someone made a transaction from it for which i am not aware of. Total amount is 20, 000. I need a settlement on this. I have submitted a complaint/dispute request sr#-[protected] on the same day (15th nov, 2017) when my card has been charged and blocked my card from kotak team.

Looking forward for your prompt action. I want this transaction to be voided immediately. Please help.

Regards,
Vijit

Transaction has been failed but amount was deducted from my account. Since i have received a message that i will be refunded. But till now i didn't get any response from the bank. Please respond and refund my deducted amount as soon as possible.

Transaction details:
Your a/c no. Xxxxxxxx444277 is credited rs.151.00 on 16-11-17 as a reversal of debit transaction (Upi ref no[protected].

Hi

I am n. Manjunath from bangalore.

I have one complaint against kotak mahindra bank.
Some executive called me and told me something about kotak mahindra bank credit card protection. But i dont know exactly about it.
But now my from my credit card-

Amount of 1649 has been deducted from my credit account without prior intimation for card protection plan. I request to kindly revert the money back and cancel my card protection plan

My crn no is 73983053.

Regards
N. Manjunath
([protected])