Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 25, 2024
Complaints 4806
Resolved
1326
Unresolved
3480
Quick Links
Statistics
Share
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Kotak Mahindra Bank reviews & complaints page 145

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vijdom
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non issuance of no dues certificate

Address:600129

I have been using the kotak credit card since 2013. It was offered to me basing on the car loan with kotak prime.
Since my cibil is good they had offered a cash on card loan for rs195000for me on june 2016 with 12 emis along with a credit limit of 39000.. I have never defaulted any of my card payments since 2013 to 2016
But after demonetisation my small time food business got slow and i could not pay the last 11th and 12th emi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Senchi Gajjar
from Surat, Gujarat
Report
Copy

contact

Address:Anand, Gujarat, 388801
Website:www.kotak.com

Hello i am nimesh gajjar your complain number is[protected] is 24 hrs i got message from kotak but. I call at 8.34 pm ivr say that call between 9.30 am to 6.30 pm. What is unsatisfied service from your side

If i have majer issue then where am i going? Other bank like s. B. I, axis, hdfc, bank of baroda have a 24 hrs helpline number but you don't have. I suggest you please close your bank in india if you are unable getting...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shivsamal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

re: loan account no : 60543508

Hi sir,
With respect to the above mentioned loan account no i would like to mention here that, this is the height of the customer harassment by any bank so far as i have seen.
I have heard that banks harass people those who are not paying the emi in time. But never heard of the news that harassing customer for paying emi and putting the name in cibil showing defaulter for not paying emi for a loan which is not disbursed at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaarthic Hariharan
from Chennai, Tamil Nadu
Report
Copy

issue in loan disbursement and emi withdrawal for the undisbursed loan

Address:Chennai, Tamil Nadu
Website:www.kotak.com

I have been facing a lot of issue with kotak since last 4 months. Every time they have been doing some issues to the loan process, approval, disbursal, unauthorised emi withdrawal for the un-disbursed loan. I would like to know how to sort out this matter. Still my money is pending. It affects my credit score and they didn't return the amount which was withdrawn from my bank account. The only response i receive is it will get credited today,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahil108
from Mumbai, Maharashtra
Report
Copy

saving account closure denied

Address:Mumbai City, Maharashtra, 400062

I had opened a 811 account through mobile app later got it converted into edge account in a branch visit.
But when i reopened the app a fresh new 811 account got regeneted on its own.
So their were 2 accounts, 1 was unwanted.
I went to the branch but they denied closing the account. And said me to wait 6 months for automatic freeze.

Rahil mehta
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pkmoradiya
from Mumbai, Maharashtra
Jul 11, 2022
This thread was updated on Jul 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

due rs 2607 send. but not received relieving letter from kotak mahindra bank ltd

Address:Ahmedabad, Gujarat, 382350
Website:Google

Dear sir,
My name is piyushkumar khimjibhai moradiya. My employee id no is 81784. I have resigned from kotak mahindra bank. And my resignation last date was 12/07/2017. My due payment was rs 2607. I have send cheque of rs 2607 in kotak mahindra bank ltd below address.

Exit helpdesk
Kotak mahindra bank limited
Kotak infiniti, 2nd floor, building no. 21,
Infinity park, off western express highway,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gauravtyagi042@
from Delhi, Delhi
Jun 1, 2022
This thread was updated on Jun 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding amount not refunded yet

Hello,
I am kumar guarav singh, having account no [protected] in kotak mahindra bank.
In april and may, 1380rs were deducted from my account unnecessarily. I talked to your customer care and they said, it will be refunded in september but now october is going to end but i have not received my money. I visited your sec 18, noida branch few days before, your executive told me to contact customer care as it will take more than...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
from Korba, Chhattisgarh
Report
Copy

delay in activation of saving account

Address:Indore, Madhya Pradesh, 453441

Dear sir/ma'am,

This is highly irresponsible behavior and treatment to the new customer who is willing to open a saving account in your kotak mahinder bank, mg road indore branch.

Mr amarendra singh with mobile number +91-[protected] promised me that my account will be opened within 24 hours. I visited your bank i think on 8-9 oct 2017 and mr amarendra singh opened my account with a balance of rs. 10000 (Which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka
Website:www.kotak.com/en/customer-service/contact-us/email-us/kotak-credit-card.html

I was using a kotak urbane credit card, which i request to deactivate on april 2015 before i was travelling abroad. Recently i was back and came to know that this was not done. Recently i came to know that some penalty is put on the card and i am getting the payment statement of 1800. From past one month i have been trying to contact you customer care to sort this issue. But no one has responded till now....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priyanka Ponde
from Chopda, Maharashtra
Report
Copy

yet not received debit card and netbanking pin

Address:Pune, Maharashtra, 411044

I have opened savings a/c in kotak date-14th aug-17. But yet i have not received debit card and net banking pin. Only i get cheque book. I had enquired in branch but there is showing card status close. How can they close debit card without any call. I didn't get any call from bank. Also i applied to dmat trading a. C. And i get all documents and kit of regarding trading account on the same registerd adderess but not received debit card on...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
vijay devnani
from Tonk, Rajasthan
Report
Copy

non supporting staff

Address:Jaipur, Rajasthan, 302020
Website:[email protected]

Dear si r,
I just opened shop at patel marg in jaipur and open bank account in your bank branch of mansarowar at jaipur.in the starting i met mr abhishek who is working account open department and he assured me that after open account in bank, bank will give swipe machine in 5 days after account open and also told me that after account open your bank branch team member will come to my shop and help me how to use net banking.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
as Gaming (hindi)
from Delhi, Delhi
Report
Copy

salary account not opening

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309

Sir
Recently i have submitted all the required documents to the personnels who came from your bank for opening our salary account. But my account is not activated yet. I have been given the cheque book and debit card by your bank. But i have not recieved any activation message yet. My name is avdesh sharma
I have been given account no.[protected]
Crn. No.[protected]
Please send me my account activation details on...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dicksha
from Kolkata, West Bengal
Report
Copy

deduction of money from my account

Deduction in my account

Dear sir,

This is the complaint about the too much deduction of money made to me by kotak mahindra bank regarding amb non maintenance charges. After having 3700 rs in my account, i was getting the messages of amb non maintenance charges and there was the deduction of 1200 rs. From my account. As for non maintenance charges this much amount is not legal to deduct so i want the reversal...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kunsi
from Mumbai, Maharashtra
Jun 1, 2022
This thread was updated on Jun 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kotak app shows loan approved but no response

Address:Thane, Maharashtra, 400615
Website:Mobile app

Dear kotak team
I have my salary account in your bank and in my mobile app its shows that i am eligible for 270000 loan so if i proceed for 170000 loan for 3 year its shows your request is submitted but afterwards no response

Now i am getting application reference number #plk4z0adym

My colleagues are getting easily personal loan without verification from their mobile app from other banks

Then...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pooja Vedante
from Pune, Maharashtra
Report
Copy

agencies fooling around

Address:Mumbai City, Maharashtra, 400015
Website:Kotak Credit card agencies

To whom so ever it may concern,

Want to register a complaint against
Poonam patil - [protected]
Fuzel khan - [protected]

This two people are fooling me around since last 10 to 12 days for my credit card activation.
Poonam had called and taken my payment due with credit card of rs.9250/- and promised me that she will active my card by in 2 days and still not activated the card and they dont...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abbu shivani
from Bengaluru, Karnataka
Report
Copy

reflection of closed account in cibil

Address:Hyderabad, Andhra Pradesh, 500038

Hi,

It is to inform that i p. Vajra rani, closed the four wheeler account in kotak mahindra bank and also got clearance certificate. But still it is reflecting in cibil

Due to which my cibil score is reducing.
Its been more than a year i am facing this issue which is still not yet resolved.
No proper response from kotak mahindra bank. Did not expect such a customer service. I have personally sent...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nihar Tripathy
from Haldia, West Bengal
Report
Copy

reversal my charges of rs.343.85

Address:Khordha, Odisha, 751006

To,
The manager,
Kotak mahindra bank,
Laxmisagar branch,
Khordha.

Subject: complaint letter for reversal my charges inr 343.85

Sir/ madam,

I am an account holder in your bank since last 3 months. My 811 number is [protected]. I want to bring this to your kind attention that some amount (Rs.343.85) has been debited from my account against debit card annual fee for...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Z
Zaheeru
from Hyderabad, Telangana
Report
Copy

regarding wrong commitment

Address:500064

Dear sir / madam,
This is to inform you that i have taken credit card from your esteemed bank and since then iam paying the amount without fail till now and i have paid rs 21000 on september 5th 2017 at kotak mahindra bank banjara hills branch. But i got a call from your telecalling team to convert the two transaction into emi transaction one of 9650 at shah suiting and shirting and another of rs 999 of moto e4plus mobile online from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naveenkumar1329
from Pune, Maharashtra
Report
Copy

other accounts loan are mapped to my pan number

Address:Bangalore, Karnataka, 560086
Website:www.consumercomplaints.in

I applied housing loan with LIC HFL, they are rejected my loan, i asked the question they told you have already 2 existing loan with canara bank that to more then Crore, when i checked in my cibil report i came to know, still no one responding, Canara Bank has been others Loan account are mapped to my PAN Number.

below is the account number is mapped to my PAN Number (AIBPN7456Q)

C16P596792

requesting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AnkitSrivastava007
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card customer support

Address:560102
Website:www.kotak.com/en/customer-service/contact-us/email-us.html

I'm trying to call kotak customer support center from last week continuous but always my call get disconnected instantly. Do really customer support exist or they are busy in advertising 811.
I have requested for pvr gold card online which has been accepted then why do i have been sent league card? I'm already using 6 banks credit card but this type of service is exceptional. I have broken league credit card in 4 pieces you can collect...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy