Kotak Mahindra Bank Complaints & Reviews

It's been almost a month i have opened up a privy account with you guys i had given rs. 20000/- cheque which is already been debited from my brother on 18th oct 2017, but till date the amount is not been credited. So it's been more than 20 days you guys have debited our money more importantly because of that i couldn't apply for couple of ipo application.

I need some one senior person to get back to me asap.

Vibha goswami & dipak goswami
Crm=[protected]
M= [protected]

Dear team,
Iam a customer of kotak marhindra bank and having 2 savings ac in ur bank.
Iam pretty dissatisfied with the s ervices of kotak as i have approached ajmer branch over 10 times for closure request of my sb a/c in the name of i. E.
1 - shivani mishra
2 - shanti devi mishra
Closure request for the ac of mrs shanti devi mishra has been submitted by me to mr. Kamal kishor prajapati over 4 months earlier and closure request for the a/c shivani mishra has been submitted 2 months earlier.
Dear team can i please have a action on these requests as i am waiting since 4 months for the related concern. I have also approached branch manger mr. Ashish patni for the related concerns but no satisfactory answer was given by him. So you are requested to do the needful asap as i am not ready to bear any nmc charges for the same.

I have trinity account (811), which is a zero balance account. Still they levied charge of rs 413 for sept 2018 as amb (Non maintenance charge). Also
They charged rs 118 as net banking pin generation charge.

They had sent wrong dmat pin via courier. After repeated requests they resent the pin. They charged for it.

​a screenshot is attached herein for your reference.

Mera nam madhabhai akbari. Sardarpara junagadh gujarat no. [protected]. Mene dinak 06/11/17. Ko 11000 se junagadh branch se a/c open karvaya he. By imps allahabad bank junagadh se money transferred kiya he debit ho gaya he, meta a/c no. [protected]. He aur ifsc kkbk0003014. He, esme credit nai huva he, plz credit kijiye ya refund kijiye original allahabad bank junagadh a/cme

Sir,
I am account holder of kotak mahindra bank
I have received a email on 2nd november regarding my credit card dues actually due date is 15/11/2017 and same put online on kotak mahindra bank vide interaction no 182161 on 3rd nov. 2017 (Attached). And same time also your customer care for the same. They have request to convert one transaction rs. 29998 on emi which i have done online on 26th oct. 2017 through email i have recieved but it has not happened hence it has done again.
I have deposited an amount on 6th nov. 2017 and latter found my saving account has lien by your bank on what basis/authority do not understand and due to that my ecs has got rejected. This will affect my cibil score and also have to pay extra charges.
I have again called customer care on 6th nov. 2107 and they have raised the service request no [protected] on 6th nov. 2017 to remove the lien from my saving account. I have received email on same day saying that it has resolved but actually it has not done.
This is second time i am email you for my grievances which is very pathetic and against the customer.
I need solution on urgent basis.

Not understand this charges though i have paid all outstanding before the due date. Today i got sms that "nov-17 stmt for kotak credit card xxxx0152 has been generated. Due date 23-nov-17 min amt. Rs. 190. Total due rs. 590. Your e-statement has been sent to your email address registered with the bank. Visit https://www.kotak.com/ccstmt/nonlogincc/faces/jsp/nonLogin.jsp to pay your bills and check detailed statement." i checked statement saying its auto debit failure charges. Please look into it.

My name is taksh kumar lalit. I have requested to open kotak jr. Account for my kid. One guy mr. Piyush comes to my office & asking that you have to deposit 60000 for kotak jr. Account for first year. After submission of documents i received a message that your kotak life insurance has been opened. They have deducted 6000 inr from my account also. I have a account with kotak mahindra bank from last 9 years. Now thet are not refunding my money after so many followups.
Kindly do the needful.
Thanks

Respected sir

My salary account in this bank, and previous one year to problem at your end in atm in complete bhilwara city in only one or this atm 50%not working continously or this bank in cash depo. Machine is not available,

So please 1st of all to my cash withdrawl through other bank to charges please return the our account. Or

Some complaint at my end
1. Atm machine not available...

Hello
I'm kotak mahindra bank customer
My a/c no. - [protected]

My mail id changed without my permission...
& apply me a 2nd credit card without my permission...
& your any bank credit card department member is changed my banking password... & issuing a credit card...

What you want kotak...???
U wanna fraud with me..???

Plz tell me answer...

Meri privacy ko apke bank ke logo ne change kyu kiya...
Or meri privacy details without my permission why you changed...

Your executive give me a complaint number - 1-[protected]
& tell me we r telling you in 2 days how's changed your privacy...

Today is 23rd day im face this problem...

3 more floor incharge are calling to me & telling me we r solve this problem with in 2 days...

Kotak banks credit cards all department is totally corrupt...
Poora department milkar customers ke saath fraud karna chata tha...
Customer ko mean's mujhe pata chal gya to all executive are lie to me...

I want answer...
U are solve my problem or not..???
Because i'm doing a claim to kotak mahindra bank & his credit card department..
I have all proof & evidence...
Plz give me answer with phone call..

Hi kotak m bank team,
Few months ago, i opened a 811 acc. I mean zero balance acc. For my scholarship purpose as u know scholarship are little bit late and thts whyvi haven't access the account and deposits no money in the account i thought there ia no need of depositing money because its a zero balance acc. Bt after few months later message came that 531/- charged due to non - maintaining.. Why this is happened... At the time when ur executive came to open my acc. They neither told me the rule.. So this wrong... Thts why i am totally unsatisfied with ur policy thts why i am closing my acc.... Even ur customercare support is very late... So call me [protected]

A lady is calling me since last one year, saying that she is calling from kotak mahindra bank and that i ran away with money taken against barclays credit card and that now they are collecting on behalf of them. I told them that i never had any credit card of barclays or any other bank. Name of the person they are looking for is same but details they are giving are not mine. I have explained them numerous times that i am not the one you are looking for but they are still calling.

Now they took number from our blog and are calling other members too.

I am going to file a complaint now if i get any more call from them.

Numbers are + 91 [protected], +[protected], +[protected]

To
The kotak bank
Branch manager
Pokhran branch
Thane

Sub: request to refund unwanted aqb charges deducted by the bank.

Ref: a/c no - [protected]

Dear sir/ madam,

With the reference to my saving account no mentioned above myself mustafa juzer darukhanawala informing you that your branch has deducted unwanted aqb charges of rs.885.00 from my account so i am requesting you to credit my account which has been deducted by your side.

Further in previous month also your branch had deducted amount of rs.1600 and refunded only rs.1400, so why are you deducting the aqb charges every time as my saving account is of zero balance amount.

Further informing & requesting you last time that please credit my full amount which has been deducted from your side or else i will close my account and make complain against your branch in your zonal office and in ombudsman department.

Your cooperation will be highly appreciated in this matter.

Thanking you
Warm regards
Mustafa darukhanawala.

Through the customer service of kotak we got the number of subhash nagar branch employee mahesh for opening up of new 0balance account.
The odacity of mahesh he abused was unprofessional and rude, and refused to speak to us when we spoke about 0 balance said he would only deal with people who have money to keep in banks.
We have recorded conversation of this incident.
I work for world 's biggest credit card company and we are a bank holding company too, i have never seen nor experienced such behavior of an employee. Even after warning him thati wil email the ceo his language got worse.
I want to complaint against this person, if i don't get an apology from him verbally i will go to social media and make sure kotak mahindra which is diligently marketing one side on 0balance accounts and higher rate of interest this is how their employees are treating consumers.

Dear team,

We transfer the money rs. 5000/- at dtd 18/10/2017 from kotak mobile aap. To account no. Oo4o[protected]Cosmos bank).
Beneficiary not received payment.

Kindly request to you please resolve this issue on urgent bassis.

Money transfer reference no.[protected]

Name - ashok wahul
Mob. [protected]

Hi,

I am kotak mahindra salary account holder from last 2 years but i m not happy with your service.
I have lost my debit card 6 months ago, i have requested many times for new debit card through customer care and through walk in at home branch but i did not any proper guidance for same.
I requested them to deliver debit card at nearest kotak branch (Ram wadi, nagar road) but they told mi its not possible and it's against bank rule.
Many times i have visited my kotak home branch (Aundh, pune) but they are not ready to handover my debit card as they told me, card will deliver on my official address which is comer zone it park, yerwada but same is relocated to giga space it park, viman nagar. Every time they delivered my debit card on old address so i told them to handover card to me (Customer) only but they are not ready. I have requested for correspondence address change but same was not done. From last 8 months i am suffering with this pathetic service.
I hope i'll get proper solution of this problem. If this issue will not resolve within 8 days then i am going to close this account as your service is very bad and hopeless.

Regards,
[censored]al durgude.
Cont no. [protected]
Mail id - [censored][protected]@gmail.com

Dear sir,

I am the customer of kotak mahindra bank,
My account name sayed mohammed haider zaidi
And my credit card post the blue dart courier services and the courier dispatch 27.10.17 to excepted date 28.10.17 to late this process and i conform this courier today than answer my courier return

Regard's
Sayed moh, haider zaidi
[protected]

Hi, on 2nd nov 17 i have transferred 5000 rs using kotak upi service. Same has deducted from my account but beneficiary has not received money. I was wait for one day but amount has not credited to my account. So yesterday raised complaint to customer care but they told me to wait for next day... Still i have not received refund.

Same issue happen 3rd time. Every time i need to wait for 2-3 day for refund.

This...

Hi, i used my credit card at filing station on june 23rd 2017 ant bheemaredy & sons petrol bunk for fuel my credit card ending with [protected] debited amount of rs..700 but it receipt was not generate in their swipe machine hence they collected cash from me even my above mentioned card also debited money till not refunded
Disputing mony i raised query many times not solved if it not solved by this week i will go for consumer court

Maine kotak mai zero balance accout khola by kotak mahindra 811 app. Mera address verification k liye ek agent aaya jisse maine apne husband ka bhi account open karwaya usne thumb verification pan card aur aadharcard k through ac open kiya jb Maine uska Diya CRN No. Aur jo maine app k through entry ki to ek naya CRN mila, Jo agent ne Diya uske me 500/- ka transaction kar chuki hu jo ki exist hi nai karta, ek hi id par do account kaise open kar skte hai aur who nai same bank mai...ab naa to koi meri baat sun raha hai naa hi customer care koi help karte hai please help me my name Deepika Tomer and my contact no is [protected] pls resolve the issue

Hi.. I'm hitesh more.
Mobile no. [protected]
Today i was swipe card and wait for money but i had not received money.
After that i swipe again but i had not received money again but i have received 2 time massage of money deduction from account
But both of time i have not received any cash..
Sereaosly. This is too much
I want my cash back as soon as possible
I. Also called on that customer care number but number is not working
Please tell me how can i get back my cash
My mail id [protected]@gmail.com
Please revert me back
Any information i[censored] want regarding account details please call me