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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank
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Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 149

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D
Devenits2
from Delhi, Delhi
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wrong personal loan entry from kotak bank in my cibil report

Address:Ghaziabad, Uttar Pradesh, 201013

I would like to bring your kind attention toward a wrong entry by kotak bank in my cibil report.

The account number shown in cibil report is "c16p620415" (Personal loan).
I raised a dispute over wrong entry of this account and cibil informed me to contact kotak bank in this regard.

I therefore request you to kindly validate this account and delete concerned entries from my cibil account.
br...
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N
nickrg
from Delhi, Delhi
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collection manager

Address:Gautam Buddh Nagar, Uttar Pradesh

Mr. Arvind sharma the collection manager working for kotak mahindra prime limited has betrayed me by taking rs-22, 000/from my residence as a loan emi on 28 september 2017 he didnt gave me any type of reciept by saying that when you gave the rest rs-20, 000/- then i will submit your this payment and your car will not be picked up after that on 30 september 2017 my car had been picked from my residence and the 20thousand rupees has not been...
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S
Sherin Elizabeth Thomas
from Mysore, Karnataka
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cash got debited for a failed transaction

Kotak mahindra bank — atm transaction failed, but money got deducted from account.
I tried to withdraw an amount of rs.1500 on the 30th of september at 6:18 pm from the sbi bank atm located near general hospital pala, kottayam district, kerala. My account is in kotak bank. Right after i made the withdrawal attempt, i received a pop-up message in the machine saying that my transaction had timed out. I tried again with 1500 rupees...
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R
rishi kant Verma
from Noida, Uttar Pradesh
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not providing at atm card, checkbook and passbook

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:not providing ATM card & other

Dear sir,
We have online apply for saving account at kotak mahindra bank. Just a near bank are kyc 26-9-17. But not a delivered by home at documents. So please requested him provided atm card check book, pass book and other documents. A myadress is - senior citizen society p-4 greater noida guatum budh nagar u. P.
Regards
Rishi kant verma
Mobile no - [protected]....
+1 photos
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F
Farisal
from Lucknow, Uttar Pradesh
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contact details change

Address:Jaipur, Rajasthan, 302029

Hi team,
My organization mattsen kumar opened my salary account in your bank but somehow you registered wrong number as my registered mobile number, my original registered number is [protected] but may be you have entered it as [protected] which is causing issue in otp generation for net banking transaction. Hence request you to plz change my registered number else provide all types of otps on my registered email address. Pfb the details...
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M
Madhuri Ravindra
from Bengaluru, Karnataka
May 31, 2021
This thread was updated on May 31, 2021
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amount has been deducted towards ksec without any intimation

Hi all,

From my savings account inr 10750 has been deducted towards ksec without any intimation & customer care service is also doesnt work efficiently to address our queries. Amount deduction was not at all intimated to me during the opening of account.

I need a quick resolution & should get to know why the amount has been deducted. Its really very disappointing service from kotak....
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J
jeetjan
from Mumbai, Maharashtra
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regarding for my online account

Address:Mumbai City, Maharashtra, 400070

Dear sir/madam

Myself jitesh d. Chikhalkar i activates the online account in your kotak mahindra bank and i want to make some transactions in my account but i dont know my account number and let me know how shall i get the atm card and cheque book pls help me my email id is [protected]@gmail.com ive changed my contact number...
My mobile number is [protected]
Thank you...
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Address:Mumbai City, Maharashtra, 400051

Hello,

My name is sunny mali i have 811 account with kotak bank in bkc branch. When the account was opened there was uninformed deduction done with my account.

At the when i was visited to the branch the told me that there will be no reversal for those deduction and i have requested most of time for reversal but they doesn't agree for that.

After this the one senior person of the kotak bank of...
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J
Jhsanghani
from Mumbai, Maharashtra
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non receipt of net banking kit, cheque book etc.

Address:400091

I have opened one savings bank account bearing account no.[protected] with kotak mahindra bank [malad west branch]. Forms duly signed along with all necessary supportings were collected by respective officer of malad west branch on 14.09.2017

Since then i have not received my kit containing cheque book, debit card and net banking pin etc.

On inquiring with respective officer i was told that blue dart [the official...
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G
Gorewar Arjun
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about personal loan person

Address:Pune, Maharashtra

I have submitted all the documents regarding loan to your cunsern person... Last 1 an half month.. Im regularly followup for the same but they are still not respond and he's saying me same one working on it we will call you back...in fact my both address has been verified office and residents. If it is not doing then why ignore it please let me know if you did not done
Kindly look at and do the needful as soon as possible
Regards...
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S
saketkmr
from Raha, Assam
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getting charged for a credit card I don't even hold

My account# is [protected]. Two weeks back i received a message that rs. 234 is due against my credit card for the month of aug. After a couple of days, i again got a message saying the credit card statement for the month of sep has been generated and the amount due is rs 361 (234 + 126).
As of now i don't hold any credit card from kotak. The available balance is 'my actual balance' - 361 presently. Why am i being charged for a card...
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E
Er. Gurupreet Singh
from Pilani, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit limit enhancement

Address:Gurgaon, Haryana, 122001

Hi dignities,

After forwarding request many times to the concerned team members, the credit limit of my card hasn't enhanced yet and almostly more than one year has been over and kotak assures to enhance the credit limit after every six month. But all those statements of kotak are just a myth. I think due to least credit limit i am paying more than 500 rupees every month since one year. Kindly help if possible....
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V
vaibhu300912
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transaction on credit card

Address:New Delhi, Delhi, 110063
Website:kotak.com

Hi,

On august 19th, there was 6 unauthorized transactions were done from kotak credit card. All the 6 transactions were done on google play services (Young joy). These details are as per the mails which i've received for the transactions. Three transactions are of rs59.89 each and rest of the three is of rs 5987.73 each. As per you customer care executive she informed that 2 transactions of rs 59.89 have been reversed back...
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S
Shubham Monga
from Delhi, Delhi
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poor service and false information

Address:133001

One of the representative told me that the new account will be operational in 5-6 days. It has been 25 days now and i have still not made any transaction. They have locked in rs11000 of mine and i can't make payment for my credit card bill and have to incur interest on late payment. They charged me rs750 for demat opening without telling me any such charge.
I have tried every mean but the response rate of their customer care is terrible....
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K
kunal kendrekar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction has been charged multiple times on credit card

Address:400708

My name is kunal mohan kendrekar. I am using kotak credit card having card number ending with 3017. My crn number is[protected]. I had done single successful online transaction on 3rd august 2017 at amazon.com of rs 3999 but this transaction charged 2 times on my statement of august 2017. I paid that amount without checking statement (By keeping trust on bank). Same transaction is again reflected and charged in statement of september 2017....
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S
Silpha K
from Bengaluru, Karnataka
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47790365 imps transfer failed request for money refund

I have made a imps transfer of rs.510/- on aug 04, 2017 to my friend (Citibank account). But the amount has not been credited to my friend and it is not refunded to my account also. When i have contacted the customer care help they have asked me to send the account statement of my friend's. I have sent the account statement pdf document to syedqamar. [protected]@kotak.com. But i have not got any reply for that yet. Please resolve the issue asap....
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G
Gopal Ramugade
from Mumbai, Maharashtra
Jun 1, 2022
This thread was updated on Jun 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to lodge my complaint

Address:Mumbai City, Maharashtra
Website:www.kotak.com

Today i received credit card statement for which i never applied. Nor have i received the credit card. The crn no. Is 33128315. I tried contacting on your 66006022 to block my card immediately using the ivr, but the selected option does not work. My call dint get connected to any customer service representative. Why is bank's email address not mentioned on the credit card statement? I tried to get email id from your bank's website. But when...
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A
Ajay Kumar Tiwary
from Kolkata, West Bengal
Jun 1, 2022
This thread was updated on Jun 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cibil score complaint

Address:Kolkata, West Bengal, 700065

This is 4th time, i have to write this email. I did not received any response for the last 3 times. I have salary account and a personal loan with kotak mahindra bank. I paid all the 3 emi on time. Actually the emi was debited through the salary account automatically. Still my cibil shows late payment for kotak mahinda bank. If i will not get satisfactory answer and the issue is not resolved within 7 days, i will complain to banking ombudsman....
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Address:Bangalore, Karnataka, 560029
Website:www.kotak.com

In april, when my bill amount was 1, 44, 000, i was billed 1, 09, 000. I paid 75, 000 of this amount. The next month i was charged interest of 9, 000. At this point i need clarification on the bill which i had to chase kotak customer care for 2 months to finally get clarification.
Due to this confusion, i requested for a waiver of interest charges. The subsequent month, due to lack of clarification, i delayed paying the entire bill...
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S
sureshjanani
from Kuzhithurai, Tamil Nadu
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poor response in kotak bank,

Address:Madurai, Tamil Nadu, 625001

Here we are opened our current account on 25.8.17, and asking for bank guarantee request, till now they are not opened my bank guarantee, almost 30 days over, very worst response, very poor reply, dead slow response, i never ever get this much of poor bank activities, pls correct your bank first,

Kotak bank
Madurai branch in lic building
Madurai 625001...
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