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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
548
406

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Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 148

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S
sujeet338
from Noida, Uttar Pradesh
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fraud bank & chor bank

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Kotak mahindra bank — fraud bank

1 review
Su sujeet338 on oct 7, 2017 mark as resolved

My name is sujeet and my crn number is[protected].
I was using the cc of kotak and their employee called me and said if i will pay the amt on same say the overdue charges will not be marked and i paid the amt on same day.
But they charged me in the bill and i launch the complaint but they took lot time...
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S
sujeet338
from Noida, Uttar Pradesh
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fraud bank

My name is sujeet and my crn number is[protected].
I was using the cc of kotak and their employee called me and said if i will pay the amt on same say the overdue charges will not be marked and i paid the amt on same day.
But they charged me in the bill and i launch the complaint but they took lot time and they total charged me 21k and i received the reversal letter but they are not giving me the reversal and due to this issue...
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Wali Ahmad
from Bhavnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bank staff and customer care executive services is very very bad

Address:Ahmedabad, Gujarat, 380015

Hi,
This is wali ahmad. I have a salary account in kotak mahindra bank.
1) i didn't apply for credit card ever but credit card sent by the bank. Now i am trying to to cancel but they are not doing the cancelation. Visited to branch, branch staff told me that it will cancel by customer care only not from branch. I called many times to customer care but after picking the phone when i explained the matter they always cut the...
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S
Suriyan Mb
from Chennai, Tamil Nadu
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10000 rs lien balance

Address:Chennai, Tamil Nadu, 600087

I have transferred rs 10000 (Ten thousand rupees) to my kotak bank account without any intimation the bank holds my entire money as lien balance, during emergency they have done this to me, and im desperately need that money
I have written several emails but there is no response
And they have sent a mail regarding demat account and asking for charges, but i dnt have any demat account, even i dnt know trading, my branch is with...
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Nehala ahamed
from Mumbai, Maharashtra
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unnecessary charges being charged on credit card

Address:Mumbai City, Maharashtra, 400706

First of all there is no other medium where i can contact the customer care number directly.
Coming to the point, i want to know who had asked for the credit card, i never applied for it and after you yourself sending it to me, you are charging extra money and interest for non payment. I want it to be closed immediately and also i am not going to pay any of these charges. For your information customer relationshp no. Is[protected]...
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C
CA Bhavesh R. Shah
from Mumbai, Maharashtra
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cheque deposit

Address:Surat, Gujarat, 395001

I have dropped two cheques as on 25.09.17 and one cheque as on 02.10.17 at nanpura surat atm drop box. While asking to watchman, he said all three cheques have been collected by majuragate branch as on 03.02.2017 yet the cheques have not been cleared.

It s a matter of service and i heard that kotak is best for service...

!!!

Wen it will get cleared?...
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V
vinodjmehta
from Mumbai, Maharashtra
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fraud transactions on credit card, not reversed by bank

Address:400091
Website:indian consumer complaints

I an holding the credit card of kotak bank, aqua visa.
I was travelling abroad in september 2017, and received e mails (4), for
Transactions on my card, though i didnt use it anywhere in september 2017.
With great difficulty, i could contact their customer care officer and informed about the same on same day. I cancelled my card with immediate effect and as per the instructions, filed customer complaint copy vide email....
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U
umesh jamadar
from Gurgaon, Haryana
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last transition

Address:Bangalore, Karnataka, 560068
Website:Kotak mahidra

Dear kotak bank team,

10000 thousand ropuees debuted from my account i tried to call on toll free its not at get the line and its asking nessecry questions about enter opetion

Sir if call on mobile phone company you will get line immediately it's a banks
If my money get debuting also no one going take care

Please call on my number [protected]...
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Chetana Ingale
from Pune, Maharashtra
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unknown person was withdraw money from atm

Unknown person was withdraw money from atm from kolkata location even if i am staying in maharashtra and still debit card with me. I have received withdrawal message and checked the balance in my account and money was deducted from my account. Could you please help me on this.

Text message received :

Cash withdrawal of rs.7900 made on kotak debit card xxxxxx on[protected]:29:23 at 900006. Combined balance...
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N
nikhi36
from Dehra Dun, Uttarakhand
Jun 1, 2022
This thread was updated on Jun 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scam

Address:Mumbai City, Maharashtra

Kotak mahindra bank (Recovery department) that did not did not mention in your recovery department office information (But the office i see from my own eyes)
Address:- 38/300 dr. Thakkar bldg old anand nagar opp site anand garden santacrus e mumbai-400055

Subject: they all are running a scam office there

Let me inform you that they all running a scam office
In ther and its a serious matter do...
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S
sankalp bhambri
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nre account maintenance charges

Address:New Delhi, Delhi, 110085

I am staying abroad and visited kotak mahindra bank in 2015 to open nri account. Representative there told me that they will open nro and nre account and i was never told that i need to keep minimum balance in each. I am using nro account and have balance in that as well but don't have forex to send to nre account. Now after 6 months they are telling me that if i don't keep minimum balance in nre account than i will be penalize and if i close...
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P
pank2804
from New Delhi, Delhi
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balance deducted for cash withdrawal

Address:New Delhi, Delhi, 110088

Hello team, as i am a genuine and very old customer of your bank. My saving account number is [protected] my balance deducted due to cash withdraw charges in month may and june which is amounting rs1208. Kindly retutn back this rs1208 to my account. My contact details are [protected], [protected]. I have confirmed with your kohat enclave branch ifsc code kkbk0000208 from mr arun if there is any charge of cash withdraw from cheque but they said...
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A
agicha vinod
from Mumbai, Maharashtra
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urgent personal loan transfer from fullerton india credit co ltd

Address:421002

Your personal loan ac no. [protected] with fullerton india credit co. Ltd. Is transferred to kotak mahindra bank. Update your kyc details with the bank. For queries call[protected].
But as per my knowledge there is no loan on my name & also i called on above said number and they confirm me that this loan is not on my name. So delete the same from my account & update with the concerned persons account.
My mobile no is [protected]...
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K
krish1000
from Patna, Bihar
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worst customer service ever by kotak bank branch staffs

Address:Patna, Bihar, 800014
Website:www.kotak.com

Dear team,

This is to inform you that we have opened silk account in your bank.

At the time of account opening it has been informed me that there is nothing any annual charge and you will get rs.150/- per month cash back if we shop rs.5000/- every month... On minimum 20000 maintaining account... And we did so...

But your bank has been deducted annual charges rs.295/- and i am not getting cash...
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K
kss_1986
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card / credit card bill sent & debited from my salary account

This is regarding that my salary account in kotak mahindra bank pitam pura branch ifsc code kkbk0004600. We have received the sms from bank to pay credit card bill while we didn't get any card and i never request for any credit card. Now bank has charged me rs. 2492.13 same debited from my salary account. I never requested to bank for any credit card. How i pay bill while i didn't get any credit card. I have informed to customer care also...
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M
mazher.uddin
from Delhi, Delhi
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regarding refund my non maintenance charges

Address:Moradabad, Uttar Pradesh, 244001

Hi,
This is to inform you that my account number is [protected] (Ac holder name firdaus begum) in kotak mahindra bank without any prior notice they had debited a amout of rs 413 twice for the reason of non maintenance charges but according to me i always maintain a balance required at the end of every month and in the terms and condition the balnce maintenance is required at an average and today ia called up to my branch they guys...
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R
Raghava Deepak
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

imps transfer failed, but money got deducted

Address:Hyderabad, Andhra Pradesh

On 3rd october afternoon i tried to transfer 700rs to one of my friend using kotak mahindra bank mobile application., i donot know the reason why the transfer has failed since i have done these kind of transfers many a times., after this failed transaction i have noticed that the money has been deducted. I tried contacting the customer care[protected] more than 10 times, the call did not connect. There was no email id to support.
I...
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prashanthmuthoju
from Mahbubabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited but not credited into my 811 account. (citrus)

I’m an existing 811 account holder since long time. I’ve a grievance here for you to solve it asap.

While funding my 811 account yesterday i encountered an error saying “please try again later”. I’ve funded (Self funding) my 811 with 4000 rs yesterday night, but my 811 account is not yet credited till today. Also my boi account got debited with 4000rs. Unfortunately today morning i tried doing 1000 rs, but it again...
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Gohar Shahzil
from Delhi, Delhi
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banking cards issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I am a user of kotak mahindra bank since 1 year, every month my salary credited to my account i have applied for the credit card before 2 months still your team is not providing information and saying that am not eligible for credit card just because i live in a town name muradnagar,

My one of friend live in delhi and applied for credit card and he got within 10 days though he is getting salary less then me,

I...
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P
princemarwaha
from Narwana, Haryana
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car loan installment deducted double in a month

Address:Ludhiana, Punjab

Kotak mahindra bank,
Cutomer care cell.

Subject : regarding excess amount of car loan instalment charged in the loan a/c no.03929790
Dear sir/madam,
We are customer of kotak mahindra bank vide our car loan agreement no.03929790. This car loan was availed on hyundai i20 car megna, vide registration no. Pb10gd0179.
In the month of sept’17 an instalment of rs.11062/- was deducted on dt.12.09.2017...
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