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Kotak Mahindra Bank Complaints & Reviews

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Updated: Mar 26, 2026
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Kotak Mahindra Bank reviews & complaints page 163

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R
ramesh polisetty
from Bengaluru, Karnataka
Jun 20, 2017
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Address: Nellore, Andhra Pradesh, 524001
Website: www.kotak.com

Hi,
I have transferred amount 2871/- through my kotak mahindra bank account ([protected]) to state bank of india ([protected]) on april 3rd 2017 with reference number[protected]. But still didn't received to destination account and not reversed to kotak account too. I have reached to both sbi stonehoupet branch, nellore and kotak bank, nellore no one is responding helping me. Kotak mahindra bank saying from my side transaction got success from sbi (State bank india) is saying we didnt recived the amount. I am not sure where it got strucked. Please check and take it as my request.
Jul 21, 2017
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2017
Kotak Mahindra Bank Customer Care's response
Hi Ramesh

Apologies for the inconvenience caused to you. We will check on this and make sure we get in touch with you soon.

Team Kotak.
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    S
    sudiptadas21
    from Kolkata, West Bengal
    Jun 19, 2017
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    Address: Kolkata, West Bengal, 700030
    Website: www.consumercomplaints.com

    Hi, i am very shocked after getting cibil report, i don't have any account of kotak mahendra bank but y cibil report shows that i have a lone account with kotak mahendra bank from 2006 and lone amount rs.18800/- interest rs.900/- due from 2006 interesting is kotak mahendra bank have started there service from 2014-15 so how is it possible to get lone from the bank on 2006!!! And 2nd interesting thing is lone dues from 2006 but any executive of the bank or recovery cell or others didn't call me for recover the lone, in this period of 11 years i didn't know about this lone... I am very sorry to say, this is my bad luck... Now i am expecting to clear the issue and releaf me.
    Jul 21, 2017
    Complaint marked as Resolved 
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 20, 2017
    Kotak Mahindra Bank Customer Care's response
    Hi, apologies for the inconvenience caused, we request you to kindly write to us at service.[protected]@kotak.com along with copy of CIBIL report for us to look into it. ^Team Kotak
    My name is minu choudhary, my registered mobile no. on 811 is [protected], virtual card is not showing on my account, and on 811 showing a message that your virtual card will be activate on 2 working days, but after 2 working days it will be not activated, why? please solve my issue immediately or deactivate my 811 account.
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      F
      Follow_sha
      from Gurgaon, Haryana
      Jun 19, 2017
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      Address: 110062
      Website: www.kotak.com

      Dear team,

      This is regarding the due payment of my loan no spln60330569

      I have taken loan from you this month but it was horrible experience with kotak bank
      I was charge some amount for late payment (Other late fee st and finance charge all) so i have called few days before when my loan was updated by you and mr vijesh & nayana you team has confirmed me that i can pay remaining payment emi on 10 july 2017. I got the statement and found that charges has not been removed so i again contacted to your customer care and told her to remove this charge. I was not been informed about these charges neither by mail nor by sms or call. So i will not pay these charges with me rudely and her behavior was not professional.
      Who will responsible my cbil score.
      Now i am frustrated from this kindly resolve it asap

      I have tried so many time to close this matter but i think your team is not interested to sort out this problem.
      I don't want to go for further action if you sort out it so it would be great for me if you could do it as soon as possible.

      Waiting for positive reply.

      Regards
      Shashank
      [protected]
      [protected]
      Jul 23, 2017
      Complaint marked as Resolved 
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 22, 2017
      Kotak Mahindra Bank Customer Care's response
      Hi, Apologies for the inconvenience caused. We Have forwarded your concerns to our relevant department. ^Team Kotak
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        K
        kingsathis
        Jun 19, 2017
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        Address: Coimbatore, Tamil Nadu, 641014

        Kotak bank is the world's very worst bank. It charge our valuable money unnecessarily. Like a mask robber.

        My account number is[protected] they take unnecessary money every month. Last month also they take money then i call the customer care. They say you didn't maintain the mab. So, if you maintain the mab we can return your amount. I already maintain mab amount this month but they take money again from my account.

        Totally they take (Rs 677.81, 12.19, 517.50) 1207.50 rs

        I attached the screen shot as the proof.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Hi
        This is aman pachisya applied for your kotak 811 zero balance account the executive came to me @ ghaziabad location took details but account not yet opened this is highly irresponsible gesture my crn number is[protected]
        Kindly report n reply on urgent basis
        Thanks
        Aman pachisya
        [protected]
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          G
          Gruraja
          from Arcot, Tamil Nadu
          Jun 17, 2017
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          Address: Chennai, Tamil Nadu, 600088
          Website: company mail id (Kotak Mahindra Bank)

          Dear sir/madam,
          This is to bring to your kind notice that, abn amro credit card nos: [protected], has been settled by me on 5th jan'2008, by paying cash amount of rs.10, 000/- towards the reference letter,
          Serial nos: 23513,
          Ref. Nos: nra[protected], dated 30th dec'2007.

          It's disappointing to get repeated phone calls & see repeated mails on this matter from kotak mahindra bank (On behalf of abn amro).

          It is giving me a mental torture & unnecessary disturbance to lead a normal life.

          In spite of settling the credit card ([protected]), on 5th jan'2008, even till today (15th jun'2017) my name is featuring in defaulter's list & repeated phone calls & mails on this regards from your bank.

          This is badly affecting my credentials.

          Pls help me to resolve this issue, credit card: [protected], once for all as well as to remove my name from the defaulter list.

          Looking forward for the positive response.
          Jul 22, 2017
          Complaint marked as Resolved 
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 20, 2017
          Kotak Mahindra Bank Customer Care's response
          We request you to submit unused Cheque leaves (cancelled) and debit card, if any, along with a duly signed written request for closure of account by visiting nearest branch. ^Vimal
          Hi
          I wanted to close my salary account because before 2years I used when it is in ING VYASYA after that my salary account also changed to the another bank and unable use please close these account every day iam getting msg and not at all iam using this account so please close this account fast.
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            E
            Engitech
            from Ahmedabad, Gujarat
            Jun 16, 2017
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            Address: 382415

            We have opened our current account with kotak bank from last 6 months considering facility of net banking. But we are enable to use this facility. It is informed to odhav (Ahmedabad) branch 8-10 time. But still not solved

            During opening of account, kotak executive has informed us so many benefits o[censored]se. But nothing to use after opening this account. We are not getting any support regarding result oriented solution

            We need regularly net banking for our firm transaction and we are facing very much problem. Please do needfully to resolve this net banking problem as soon as...

            Net banking problem is regarding transaction only. During transfer money, we are getting alert as alarm form and we are not able to submit transaction of money transfer
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Cc pnone tried twice waited for 15 and 20 min. but no one talked
            email th. kotak bank site not possible because "image capcha" image is not loading so no mails are going through
            one shared email service.[protected]@kotak.com is showing disabled
            then how to communicate to bank about blocked card
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              M
              Madhan Kodumudi Parameswaran
              from Chennai, Tamil Nadu
              Jun 16, 2017
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              Address: 600032

              Why do have marks just from zero and no minus marks!?!? Even sbi is far better than you in operating speed... I applied for a current account in march, which took one month to activate... I applied for dmat and sip the v. Same time along with my application for current account... It took your bank two months to process my dmat which i got only in may end and yet to get my sip... So it takes you 75+ days to give your customer a sip account and so for i have not yet received it. Better shut down ur bank, because even public sector banks are much faster than you. Your employees doesnt attend my calls. I visited the branch 4 times personally in the last two months to speed up the process. Nothing happened so far. Who wil bear the loss i incurred!?!? Will u!?!?
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                V
                Vishwanath Raju
                Jun 16, 2017
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                Address: 560043
                Website: www.kotak.com

                Hi
                I blocked my credit card and selected with option "no replacement required" as per the attached screen shot.

                But i have charged 100 rs + service tax, why should i pay his charges when i haven't requested for replacement. I have similar issues in my previous statements.

                Eg: ccp (Card protection plans), with out my approval the service is renewal, for this i asked for disconnection of service before renewal of my service. Same thing is complained with consumer help line today.

                They are many many wrongly charged and hidden from statements.

                Thanks,
                Vishwa
                Jul 18, 2017
                Complaint marked as Resolved 
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 17, 2017
                Kotak Mahindra Bank Customer Care's response
                Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call @ [protected].^Pradeep
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                  A
                  Ashish3999
                  from Bardoli, Gujarat
                  Jun 14, 2017
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                  Address: Vadodara, Gujarat, 390009
                  Website: Www.kotak.com

                  To
                  The authority
                  Kotak bank

                  This is to inform you that we your existing current account holder at kabir plaza, sub plot no. K-1 to k-5 Â vadodara-390009 gujarat, india. Ifsc - kkbk000843 is highly unsatisfied by your service. I would like give the explanation in detail.
                  We were given the surety to open an current account at your kotak bank by offering interest on the said accounts by m/s kinjal majmudar - mobile number [protected] convincing us by telling that non of the bank is offering interest on current account but we will surely be giving you. But after the account was opened she refused to give interest & said that the above management refused to offer the interest & said sorry for that.
                  All together we have deposited the amount of approx 30-35 lakhs in our seven accounts
                  1) eshanti heights association
                  2) eshanti heights tower a association
                  3) eshanti heights tower b association
                  4) eshanti heights tower c association
                  5) eshanti heights tower d association
                  6) eshanti heights tower e association
                  7) eshanti heights tower f association.
                  Though we were fooled by your employ we then even continued the accounts with your bank. But then after for the transfer of names in the said accounts we are highly suffering till date from the follow up we started on 21/03/2017. The employees who are involved in it are 1) mr gaurang patel - mobile [protected], 2) mr ashish - mobile [protected], 3) mr mazhar hussain - mobile [protected], & above all the branch manager is also involved in it where they are demanding some unauthorised deals for the completion of work in time.
                  We have visited personal to the branch for atleast not less than 10 times and meet all these persons & even they have visited our site once but no results till date.
                  Even the drafting which you demanded was done 3-4 times because of some or the other reason the drafting once approved by this persons get unapproved by their seniors.
                  Because of such misconduct we have shifted our one account to another bank & further we are forced to transfer our rest of accounts also in another bank by your authorities. Please do take the immediate action on it give customer satisfaction. It was necessary to bring to your notice so i thaught to send you this mail. Please take necessary action and call me on my mobile number [protected].
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    R
                    rahul manghat
                    from Chennai, Tamil Nadu
                    Jun 14, 2017
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                    Address: 600096

                    On june 13, 2017 there was a fraud transaction of 4996 twice, i. E total of 10000.

                    There were some fraudulent online transactions on my kotak mahindra bank credit card on june 13, 2017. 2 fraudulent online transactions were conducted on my kotak bank credit card number 4166-*-*-1420

                    I state that as the first two fraudulent transactions was done to pay idea bills; the identity of the fraudster is easy for the bank to track. I fail to understand why the fraudster was not apprehended by the bank for conducting a fraudulent transaction on a card issued by the bank.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Jun 15, 2017
                    Md Zabeeyulla's response
                    My cellno[protected].[protected]
                    mail id. md.zabeeyulla69 @gmail.com
                    Dear sir my name md jabivulla Mohamed
                    Iam a kotek mahindra bank a.c holder in 15years bank is so carges in me a.c. were 15days 4tim's pay extra pay inmy a.c
                    Iam goinig bank manager I ask y extra charg no respond bank holder so please
                    Received my complaint my a.c no is
                    [protected] thank .
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                      S
                      Sivapratha Anbarasu
                      from Bengaluru, Karnataka
                      Jun 13, 2017
                      Resolved
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                      Address: Chennai, Tamil Nadu
                      Website: www.kotak.com

                      Tbms charges are levied on my account without any prior intimation.
                      I have an ecs linked with my ing vysya account for lic premiums. But ever since ing changed to kotak, ecs was not happening for 2 months.
                      So i paid my lic premiums online with late payment fee too...
                      As per lic person's advice i gave it a final try by depositing 5k for lic ecs in kotak account. But as soon as i transferred... Within no time all my money has been deducted for tbms charges...
                      Kindly either reject my ecs link with my kotak account and close my account or re-pay my money in full, so that i can continue ecs...
                      Jul 22, 2017
                      Complaint marked as Resolved 
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 13, 2017
                      Kotak Mahindra Bank Customer Care's response
                      Dear Customer,

                      Thank you for banking with Kotak Mahindra Bank.

                      We apologies for the inconvenience caused to you we request write to us your concerns at solutions.[protected]@kotak.com along with the CRN.

                      Alternately you may call us at our 24 hours contact center at[protected]

                      Assuring you of our best services at all times.

                      Regards,
                      Team Kotak
                      For the months Nov 2016, Dec 2016 and Jan 2017... though I had sufficient balance in my account ECS deduction was not done. My bank statement reveals this without any doubt.
                      Also there is no notification / intimation to me in this regard. What is the reason behind this?

                      Also from the LIC of India ECS department person, I got the information that for all mentioned months my ECS cheque has been dishonoured. And hence premiums has not been paid for those months.
                      Only after this I started paying my premiums online itself without considering ECS... since it was total failure.

                      After the TBMS deductions, when checked my statement I see that suddenly from no where... ECS deduction has started again in 28th Feb 2017. And I did not get any intimation about this as well.
                      I'm sure this is because of the ING bank acquired by Kotak. Shouldn't all this be taken care as well. Is this the level of customer care you ppl offer?
                      The bank is completely responsible for this irresponsible act without any intimation for 4 months time.
                      And you took my 5000 rupees for some irrelevant reason... Just disgusting
                      Deduction off amount from salary (TBMS) though its zero balance salary account why they are deducting the amount.
                      I check my Bank statement that I found this account is opened
                      my Dad name not my name. As a requested to you please correction the
                      account name here I mention my Bank account number.
                      A/C No. [protected]
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                        G
                        gautamdushyant
                        from Delhi, Delhi
                        Jun 13, 2017
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                        Address: 110053
                        Website: www.kotak.com

                        I want to remind the complaint against mr. Gajendra nagar (Loan recovery agent) his phone no. S ([protected], [protected]). This man had betrayed me by taking 18000/-rs from my home and i already submitted a complaint against him before this on 7th of june 2017 but nothing happend against him so i want to know can i go to the police station to file a complaint or the officials of the kotak bank would handle this situation. My phone no ([protected]) rajeev gautam.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        This is to inform u that i am a user o[censored]co bank and i have made payment to irctc through ur bank's payment gateway . But when i cancelled that ticket i didn't received the refund from ur bank .
                        Kotak Mahindra Bank Customer Care's response, Jun 14, 2017
                        Verified Support
                        Dear Customer,

                        Thank you for banking with Kotak Mahindra Bank.

                        We apologies for the inconvenience caused to you we request write to us your concerns at [email protected] along with the CRN.

                        Alternately you may call us at our 24 hours contact center at 1860 266 2666

                        Assuring you of our best services at all times.

                        Regards,
                        Team Kotak
                        Looking for my loan details ph -[protected]
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                          R
                          Rajinikanthan
                          Jun 13, 2017
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                          Address: Bangalore, Karnataka

                          Dear friends, i am kindly requesting you guys not step in kotak mahindra bank for any loan especially for home loan.

                          They will welcome you at the begin but at the end you will be end up with tired. Banking service is very very poor.in case you want foreclosure the loan, then will start to delay as much as possible in order to take interest from us.

                          I don't see any different between loan shark and kotak bank.

                          In details i will write with all the evidence soon.

                          Meanwhile i want to alert a common man like me for not to go with kotak bank.

                          This is the worst bank ever i have seen in my life.

                          I do not know who going to tie the bell for this # cat.
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            K
                            kingsathis
                            Jun 12, 2017
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                            Address: Coimbatore, Tamil Nadu, 641014

                            Sir,
                            My a. C number is[protected]. This is kotak salary accountm i use this for the past 1 year, but for the last two months bank deduct money unnecessarily from my account.

                            On june 10 also, they take 677 from account.

                            This is the continuos process.

                            Please take necessary action against this issue and refund my money back.

                            Ps: now a days they deduct money for each transaction. But this is free before.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Kotak mahindra prime ltd is doing fraud with me as they not presenting mandate for ECS of my car loan
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                              V
                              vishnu murthy.p
                              Jun 10, 2017
                              Resolved
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                              Resolved

                              Hi team,

                              Hope you are doing well.
                              I am writing this mail to bring to you notice that i am paying the personal loan emi through imps regularly for before date. I got sms on my registered mobile number (91-[protected]) for chq bonus charges of rs750. Could you please check and confirm why i need pay the chq changes amount 750.

                              Payment information:
                              Personal account: spln59771365
                              Payment due date: 5th of every month
                              Payment done date ; on 01.06.2017 through imps
                              Payment reference no :[protected]

                              Regards,
                              Vishnu murthy
                              Mob:91-[protected]
                              Mail id : [protected]@gmail.com
                              Jul 24, 2017
                              Complaint marked as Resolved 
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Jun 10, 2017
                              Updated by vishnu murthy.p
                              Kotak Mahindra Bank — Personal loan EMI issue

                              1 Review
                              Vi vishnu murthy.p on Jun 10, 2017 Mark as Resolved

                              Hi Team,

                              Hope you are doing well.
                              I am writing this mail to bring to you notice that I am paying the personal loan EMI through IMPS regularly for before date.I got SMS on my registered mobile number (91-[protected] ) for chq bonus charges of Rs750.Could you please check and confirm why i need pay the chq changes amount 750.

                              payment information:
                              Personal Account: SPLN59771365
                              payment due date: 5th of every month
                              payment done date ; on 01.06.2017 through IMPS
                              payment reference No :[protected]

                              Regards,
                              Vishnu murthy
                              Mob:91-[protected]
                              Mail id : [protected]@gmail.com
                              Verified Support
                              Jun 19, 2017
                              Kotak Mahindra Bank Customer Care's response
                              Trust you have received our mail addressing your concerns. ^Rajat
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                                V
                                vikas00143
                                Jun 9, 2017
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: www.kotak.com

                                Respected sir,

                                I am writing this mail to bring to you notice that my kotak mahindra bank account at (Plot no. 3, okhla industrial phase, new delhi). Atm bring number 42xx xxxx xxxx xxx4 & crn number is 8xxxxxx0 with salary account no. 01xxxxxx95 is showing transactions for which i have not transacted.

                                To my shock of my life. I got 3 sms on my registered mobile number ([protected]) for an total amount of rs. 28, 800/ in 3 phases (10k, 10k and 8.8k) withdrawan from my account in maharajpur, ghaziabad on 28/10/2016 hrs 18:33:19 (Rs. 10k withdrawan), hrs 18:34:01 (Rs. 10k withdrawan) and again hrs 18:34:41 (Rs. 8.8k withdrawan).

                                At the time of receiving the frequent transaction messages. I called the kotak bank customer card and ask to permanently blocked my atm card. They have raised my complaint (Complaint no. 1 [protected]) & they give assurance to resolve this fraud asap! & refund my complete amount.

                                On 26/10/2016, i received my salary on advance due to diwali celebration and this atm fraud happened. Please, tell me how could i & my family service without money for a whole month. So, please help me out in this situation.

                                How is this possible when i m carrying my atm card with me and i am residing in govindpuram, gaziabad on my uncle house at the time of transaction. I have not compromised my atm pin number nor i received any call for same. This is a very serious security lapse and the identity protection is compromised.

                                On tomorrow morning, i will loudge the fir complaint against this atm fraud and will be providing you the fir copy if you need it.

                                I want the concerned people to investigate and credit the amount, since it is the responsibility of the bank to safeguard the account holder money.

                                Almost 8 months complete but my case doesn't resolve... How can i do..

                                I think it's kotak mahindra bank planning to share or sell customer details to frauder and they will happened.

                                Regards,
                                Dukhi customer (Vikas)
                                [protected]
                                Jul 10, 2017
                                Complaint marked as Resolved 
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 09, 2017
                                Kotak Mahindra Bank Customer Care's response
                                Hi Vikas,  

                                Please bear with us while we investigate on this. Will keep you posted. ^Team Kotak
                                Aug 22, 2017
                                Updated by vikas00143
                                Respected sir,

                                I am writing this mail to bring to you notice that my kotak mahindra bank account at (Plot no. 3, okhla industrial phase, new delhi). Atm bring number 42xx xxxx xxxx xxx4 & crn number is 8xxxxxx0 with salary account no. 01xxxxxx95 is showing transactions for which i have not transacted.

                                To my shock of my life. I got 3 sms on my registered mobile number ([protected]) for an total amount of rs. 28, 800/ in 3 phases (10k, 10k and 8.8k) withdrawan from my account in maharajpur, ghaziabad on 28/10/2016 hrs 18:33:19 (Rs. 10k withdrawan), hrs 18:34:01 (Rs. 10k withdrawan) and again hrs 18:34:41 (Rs. 8.8k withdrawan).

                                At the time of receiving the frequent transaction messages. I called the kotak bank customer card and ask to permanently blocked my atm card. They have raised my complaint (Complaint no. 1 [protected]) & they give assurance to resolve this fraud asap! & refund my complete amount.

                                On 26/10/2016, i received my salary on advance due to diwali celebration and this atm fraud happened. Please, tell me how could i & my family service without money for a whole month. So, please help me out in this situation.

                                How is this possible when i m carrying my atm card with me and i am residing in govindpuram, gaziabad on my uncle house at the time of transaction. I have not compromised my atm pin number nor i received any call for same. This is a very serious security lapse and the identity protection is compromised.

                                On tomorrow morning, i will loudge the fir complaint against this atm fraud and will be providing you the fir copy if you need it.

                                I want the concerned people to investigate and credit the amount, since it is the responsibility of the bank to safeguard the account holder money.

                                Almost 8 months complete but my case doesn't resolve... How can i do..

                                I think it's kotak mahindra bank planning to share or sell customer details to frauder and they will happened.

                                Regards,
                                Dukhi customer (Vikas)
                                [protected]

                                I am having Kotak Mahindra Bank Account.Here they charged a lot of CW FEE charges at many times frequently.They didn't have any proper details.I need proper details for this unwanted transactions.

                                I attached proof.last Monday I lost above 100 rupees from my account.
                                From my account ( Acc number: [protected]) Rs. 977.50 has been deducted twice i.e total an amount of Rs.1, 955.
                                Kindly look after the issue & I want my money to be credited​ back to my account i.e Rs. 1, 955. If not then please close my account i dont need it.
                                Dear sir/madam,
                                This is to inform you that I have transfer Rs 5000. From my ICICI bank account to
                                New Kodak account [protected] but till date amount
                                Not showing in my account please do need fully.
                                I have been charged unwanted auto debit failure charges by the bank, I have not requested for auto debit option then how come they charge me failure charges in month of MAY & JUN, kindly be careful while taking kotak credit card, they have mentioned my DOB incorrect if i question them they are asking me to go to bank and change, why i should go..?
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                                  Mehra Manisha
                                  from Mumbai, Maharashtra
                                  Jun 9, 2017
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                                  Address: Mumbai City, Maharashtra, 400052

                                  I am displeased with kotak's service, ignorance and laid back attitude towards customer's application for mutual funds. After a month of application and completion of formalities also the employee from khar branch kept replying in a casual attitude and kept giving false expectations of getting it done. Sounded more like a street hawker than a professional bank employee. I am sorry but kotak is worst in terms of customer satisfaction.
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  From my account ( Acc number: [protected]) Rs. 977.50 has been deducted twice i.e total an amount of Rs.1, 955.
                                  Kindly look after the issue & I want my money to be credited​ back to my account i.e Rs. 1, 955. If not then please close my account i dont need it.
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                                    pillaijayan
                                    from Pune, Maharashtra
                                    Jun 8, 2017
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                                    Address: Mumbai City, Maharashtra, 400076
                                    Website: www.kotak.com/email-us.html

                                    I used kotak credit card (Last 4 dight is 9330), i always pay dues before due date through my online banking, dec'2016 i paid rs.15256, december onwerds i try to do purchase getting error message i used another card, jan 2017 i got sms for dues i paid rs.320, after two week i got sms again for dues rs.460 that also i paid, february i got bill for more amount i contacted customer i inform them i am not using card how i am getting bills, they told me i didnt paid balance of outstanding balance, then i understand kotak bank is issuing credit card bill in another card number (Last 4 dight is 0868) that card i didn't received, i inform this matter to kotak crdit card through email, and inform to customer care, one person came for collecting the dues, till today nobody taken any action for this matter, now dues is approx 3500/-

                                    They harassing me and my family for payment that iam not used the card, this will affect my credit score also. I hope any kotak crad authorised person will contact me and help to sort out this matter, other wise informme how to sort out this matter and how i will get back the excess money i paid.

                                    Jayan
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                      Gurpreet2510
                                      from Noida, Uttar Pradesh
                                      Jun 8, 2017
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                                      Resolved

                                      Address: 110092
                                      Website: www.kotak.com

                                      I had not applied for credit card but i was allotted a card for which i was continuously chasing for cancellation of card and reversal of fees from 9th may'17. Very unfortunate that even after expiry of 1 month & about exchange of around 10`12 mail nothing happens. Normally how much time you require to cancel a card as i am still chasing for an response from your end as fees has not reversed yet & cancel the card as i am not willing to pay fee & that was never discussed.

                                      But yesterday my saving a/c no [protected] was debited for the fees of rs 594.31 in kotak card no [protected]. Pls reverse this amount on priority in my bank a/c

                                      Regards
                                      Jul 10, 2017
                                      Complaint marked as Resolved 
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 08, 2017
                                      Kotak Mahindra Bank Customer Care's response
                                      Hi! We tried reaching you however no success. Further we request you to write to us via http://bit.ly/2lrU3h9 or for immediate assistance you may call @[protected]. . ^ Radhika
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                                        gautamdushyant
                                        from Delhi, Delhi
                                        Jun 8, 2017
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                                        Loan recovery agent

                                        Address: New Delhi, Delhi, 110053
                                        Website: www.kotak.com

                                        I want to inform you that a loan recovery agent named as mr. Gajendar nagar (Loan recovery agent) his contact no. ([protected], [protected]) had collected rs-18000/- from my home as a emi for my car loan on 02/06/2017 in morning at 8:30 am and now he is saying that i had not recieved any kind of emi or payment from your side, and i have a audio recording proof against him in he was saying that i have collected 18000/-rs from your home and...
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