Kotak Mahindra Bank Complaints & Reviews

I am writing this mail regarding my policy – [protected] from Kotak General Insurance,

on 2nd may 2017, I met with accident while saving dog and I got hit with electric pole, on May 03, 2017 when I was in hyundai chinhat lucknow to repair my car, they told me that survivor will come and check then they will start the process of repair, at 4 pm survivor came, then I told survivor that earlier also I met with accident, after that survivor checked my policy and told me that I had taken NCB in my policy, that means this policy is not valid, he told me first I have to return back that NCB amount to company then they will process,

I was shocked, I called customer care in kotak genral insurance they told me that I have to return that NCB that was mentioned policy i got a discount of Rs.2212 for "no claim bonus" then this policy will be valid, Now problem start from here when I paid NCB (no clam bonus ) now they told me that they will not give claim, why still they are not giving clam ?

one more important thing I would like to tell that at the time of policy I was taking though “athar abbas” he had just taken cheque and didn’t ask any question like “ have you taken any claim earlier “ . even he had not taken any my signature in any documents .

I would like to ask now”, how I would know about NCB, what is that ?

at the time of clam you are telling this policy is not valid but why sales person didn’t told me all this .


In this policy forgery signature are made by sales man, I promise you if you will see the copy of original application the signature will not match
.
even he didn’t ask me any other detail. Like my email id, ect

I want my original copy of application so that i can show you and make you clear, i also want company take action for this forgery sale done by your salesman

Kindly please check and help in this .
Regards
Naveen Chandra Tiwari
[protected]
[protected]

I mohit jain having a current account in kotak mahindra bank navyug market ghaziabad on 20th may 2017 i have droped a cheque of rs 5000 of axis bank chandni chowk delhi on 21st may 2017 sunday theaft take place in bank drop box in absence of security guard. Security guard was not there thief enter into bank premises and with their equipment break the drop box area where all cheque were lying my client who has given me cheque of rs 5000 was enchased today i. E on 24 may 2017 for rs 15000 now when i went to bank i have enquirer them about my bank statement there no cheque of rs 15000 but my client says that cheque wich i have given to you has been enchased i went to manager room mr anshuman garg he told me about the robbery showed me the video clip i asked him you must have intimate your client about it so that they can stop the cheque by their personal bank he answer me we have 14000 account in my branch whom should i intimate now you can do fir against bank of theif now i need amount rs 15000 which due to the security guard and bank officials loss taken place

They are misusing my mobile number and provided the same to all marketing companies related to kotak. Everyday i get call asking for kotak credit card and so many smss, demat etc. I called them they are denying it and not replying to emails or providing any resolutions.
I submit all the related evidence of the promotional calls, sms and the correspondence emails for which there was no response at all.

This mail is regarding to credit card transaction happened on 22nd may.
My younger brother was playing "Clash royal" game on my mobile and accidentally he clicked on some "buy now" button for game credits of Rs 800 which was directly deducted from my credit card account since it is attached to my google services. But before doing any transaction I didn't get any confirmation message or OTP on my mobile. For every online purchase kotak credit card asks for OTP but at this transaction, i didnt get a single otp or message. I request you to look into this issue.

Regards,
Amol Gavhankar

Bank: kotak mahindra bank
Current account: sathish kumar
Branch: mettupalayam
I was charged for imps transactions done in my account before 45days ago for the first time now!!. Charging for imps transactions is normal. But, charging after 30days was abnormal, i think so..
How can i manage my accounts properly??
Then, i make enquiry about it to my nearest home branch staff. I got a stubborn and rubbish answers.
Worst customer services from kotak mahindra bank, mettupalayam branch

Dear sir/madam,

I am karthick, chennai. Having salary account in kotak. I am doing good mainatanenece my acount by atm cash taking and card swipping, but the bank charged me 690 rs illegally and and unnessasary. This is very poor and ridiculous and cheating. So i need my money back the same amount. Otherwise it will become very big issue. My uncle is a lawyer, and who will help me with this issue by legally. And the company have to face this issue.
I am going to close my account in kotak by pushing our md.

Regards
Karthick

Dear sir/madam,
Our co. Cyber net it pvt ltd. Cc account with your, that's why our all employee salary account with kotak mahindra bank. Every month co. Deposited salary on employees account. Below mentioned all employees account no.& name.
This month bank deducted amb non maintenance charges. As per our knowledge salary account is '0' balance account, request to you please refund all employees deducted balance. Account details are as per below mentioned.

Sr. No. Account number beneficiary name
1 [protected] abhijit kshirsagar
2 [protected] harshal malusare
3 [protected] sagar lokhande
4 [protected] amit warghade
5 [protected] parmeshwar waghmare
6 [protected] parmeshwar waghmare
7 [protected] pushkar navghane
8 [protected] yuvraj jagdale
9 [protected] neha s. Sanap

This is highly disappointed that inspire o[censored]sing zero balance account they have deducted 353 rs as TBMS charges without informing .Its my salary account why should I keep balance it's totally my choice to assure amount or not. Will discontinue my account soon. Without my permission or without even informing how can you deduct my amount to zero. It just your way of grabbing money from your customer. Kotak bank you are taking full advantage of low balance.. You have to refund my amount by any sense.Ruchita [protected]

I booked a ticket online 19/05/2017 on IRCTC App, but the ticket was booking canceled, and amount was debit my Kotak Mahindra Bank account, amount is 2725.27 + 2725.27, two time debited to my account, and my amount 5450.54 not returned to my account, do please return my amount to my account. I am also sharing the photo copy canceled booking and bank statement. Please see this and reply soon..

Thanks
Dilip Khoobnani
Mo.- [protected]

Actually for urgent purpose am giving a call to them but there is no response they are attending the call informing its busy call after some time atleast they didnt charge for that every time its charging it s a worst service

My closing balance shown here 3000 range but current balance is zero whats the issue any way every month you are debiting the money from my account for fine charge not balance maintanance what happened now? its my credit card amount whats the issue i need my money back .i need the issue resolved immediateley

We had the following fd’s with kotak bank :
4-mar-16 kotak bank [protected] 49, 000.00 rkp/kdp 390 days 8.4% maturity 28-mar-17
4-mar-16 kotak bank [protected] 19, 000.00 rkp/kdp 390 days 8.4% maturity 28-mar-17
8-mar-16 kotak bank [protected] 49, 000.00 rkp/kdp 390 days maturity 1-apr-17

The 1st and 2nd. Deposits matured on 28th march 17 & the 3rd. Deposit matured on 1st april 17.
As per the instructions given by us we wanted the maturity amount of all the 3 deposits to be credited to our s/b a/c no [protected]. The total amount being rs. 1, 17, 000/-
However th amount credited to our a/c is rs.1, 16, 259/- as under :
1. On 4/4/2017 sweep transfer rs. 3221/74
2. On 11/4/17 rs. 19, 000/-
3. On 11/4/17 rs. 45, 037/29
—
Amt. Credited to s/b a/c rs. 1, 16, 259/-
Hence an amount of rs 741/- has not been credited to our a/c.
It is 1.5 mths since we are following up this issue with m/s amit singh, mr. Malcom and branch manager mr. Vikrant. Except assurances there is no resolution of our complain.

मेरा account no [protected]
मेरा Dilshad ul Hassan है
मैने kotak 811 में app के जरिए अपना account खोला था
मैने अपने account में paytm से 600 रुपये डालें थे
लेकिन मेरे account में सिर्फ 257.15 दिख रहा है
बाकी रुपये कहा गये
Transaction में भी नहीं दिख रहा के मेरा पैसा कहां गया
मेरा पैसा वापस किया जाये वरना मैं FIR करने जा रहा हूँ

My a/c no.[protected], i have opened this in 2013 at mount road branch as a zero balance salary a/c. For a long time i didnt done any transactions in this. Now i have to do the transaactions for the salary a/c itself. Now my salary is rs. 12000/-. For this what i have to maintain the min. Balance. Kindly contact me in my ph. No. [protected] or [protected]

Dear Sir,

As mentioned above, some unscrupulous element is misusing my identity/Documents to operate under the Account No. XX5005 in one of your Branch. I am in receipt of a transaction alert on my personal email i.d, amounting to Rs. 48, 365.54 (vide Ref No. [protected], dated 18.05.2017).

I must make it abundantly clear here that I Never Ever opened any type of account in your respected Bank, anywhere in India/abroad. On a few occasions earlier too, I did receive such emails from the said account No., but had no idea what to do.

Now, I am bringing the same to your kind notice to have a thorough investigation in the matter to avoid any kind of fraudulent/illegal transactions, which might otherwise result in damaging your Bank Image or my credibility.

Please look into the matter with utmost priority.

Regards,

Sunil Datta
B-49, Second Floor
Parsvanth City, Pal Bye Pass road
Jodhpur (Rajasthan).
M-[protected]

Dear Sir/Madam,

I have opened an 811 Account on 06th April 2017, but till now I have not received the Debit Card, without debit card what use for it.

I have attached herewith account opened filled form for your reference.

Please provide me the debit card at the earliest.

I have mentioned herewith my postal address:

Rz-212, 2nd Floor,
Gali No-16,
Tughlakabad Extn.
New Delhi-110019
[protected]

Got abusive phone calls from the number [protected] claiming themselves to be kotak mahindra bank's representatives. They used unutterable slangs and demanded money against some credit card. I never ever had any connection with kotak mahindra bank. If there was a connection then also these type of calls are much harmful for the society. Instead of taking legal steps they can't call and abuse people. This is very harmful for the morality of the whole nation. I request to stop this malpractice. Contacted Kotak, they are not responding.

I have very pathetic experience with Kotak. I will ask friend not to open account in Kotak. Matter is that I had IRCTC transaction but ticket was not done on 14th may 2017 on the name of Shoeb Ahmad, however ticket was not done and amount is debited Rs 2796.72 on 14/05/2017 (12:16:26) at [protected]
Please check with IRCTC and refund my amount with in 24 hours. Otherwise I will go to the consumer court. I have worst, dump and pathetic services from your customer care twice.
Waiting for immidiate response

Fraudulent transactions of rs 40000 done from my account (debit card). I got first message of rs 10000 withdrawal and immediately i called up customer care to check how is it possible since i am nt using it. it took me 2-3 mins to talk to customer care executive and getting the card blocked. The executive told that the transaction is taking place at some atm far from where i am right now. While i was talking to him, 3 more transactions were being made consecutively during the call. Please look into the case as it is a serious issue concerning our banking account security. Awaiting a quick and positive response.

I have been receiving calls from Hyderabad Somajiguda Kotak Mahindra bank collection agents, stating that my husband had a loan with ABN Amro and that they are using abusive language to find him. Despite mentioning that am no more staying with him, they seem to not understand english and speaking anti-woman abusive language liking me with several men. They also sent me messages on whatsapp. Am likely to report to police on this issue.
The caller names Srikanth, Srinivas, Madhu, priyanka etc seem to have absolutely no ethics of calling. They call late evenings and my office land lines and also speaking to other colleagues. This is really tarnishing my image.
when am not the said defaulter, why on earth should i listen to this? i have also mailed to RBI Ombudsman and no reply from them as well. Am not sure how can this be such a insensitive issue. Is this the way we speak to our country women? The numbers they have been calling from are
[protected] / [protected]/ [protected] /[protected]/ [protected]/[protected]/[protected]/[protected]

I have submitted application for account closure of my Kotak account. Application is accepted and account is blocked.

But, Still account is not closed. I visited the branch several times.

I am going to file a case against Kotak bank manager in Bhagalpur civil court. Please close the account ASAP.

CRN Number[protected]
A/C Number-[protected]