Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 25, 2024
Complaints 4806
Resolved
1326
Unresolved
3480
Quick Links
Statistics
Share
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Kotak Mahindra Bank
Customer Service Contacts

Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 165

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rachna M
from Gurgaon, Haryana
Report
Copy

Fraudulent transaction from my account

Address:Gurgaon, Haryana, 122003
Website:Kotak

Fraudulent transactions of rs 40000 done from my account (debit card). I got first message of rs 10000 withdrawal and immediately i called up customer care to check how is it possible since i am nt using it. it took me 2-3 mins to talk to customer care executive and getting the card blocked. The executive told that the transaction is taking place at some atm far from where i am right now. While i was talking to him, 3 more transactions were...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kavivaru
from Bengaluru, Karnataka
Report
Copy

Abusive language by collection agents

Address:Hyderabad, Andhra Pradesh, 560001

I have been receiving calls from Hyderabad Somajiguda Kotak Mahindra bank collection agents, stating that my husband had a loan with ABN Amro and that they are using abusive language to find him. Despite mentioning that am no more staying with him, they seem to not understand english and speaking anti-woman abusive language liking me with several men. They also sent me messages on whatsapp. Am likely to report to police on this issue. br...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
Y
Yatindra1007.08
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not closing the account and keep increasing the fine

I have submitted application for account closure of my Kotak account. Application is accepted and account is blocked.

But, Still account is not closed. I visited the branch several times.

I am going to file a case against Kotak bank manager in Bhagalpur civil court. Please close the account ASAP.

CRN Number[protected]
A/C Number-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumar jwala
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud loan given to other on my documents & profile

Address:Ranchi, Jharkhand, 834001
Website:www.kotak.com

Dear sir,

Since last one and half years i have been receiving mail & sms on my personal mail and mobile no to pay the dues emi of vehicle loan and also confirmation mail of received the funds of emi.

In beginning we thought it might be a mistake during filling the loan application/ forms or sent by mistake to me.

I replied on 3rd mail of reminder on emi.
We clarified in mail that we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Khushboo0286
from Pune, Maharashtra
Report
Copy

Huge amount deducted for an unknown reason

Address:380052
Website:kotak.com

Hello,

I had a salary account with kotak. Last year since

sep 2016 onwards i changed my job and its no more my

salary account. However, the only reason I was

continuing with this bank was that I had an ECS with

this bank. But since september every month when I

deposit 6500 for an ECS of 5940, still my ECS gets

returned every single...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mariya.manoj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Against Arbitration reference notice received on 15 May 2017 via post office Airoli

Address:Mumbai City, Maharashtra

My personel Loan account Number 59277970
It had mutually discussed and decided the Monthly EME will be deducted from my salary account in ICICI bank Lower parel branch. Frist 4-5 months it had happend. later the amount was deducting eventhough the said amount was in salary account. Finally we called the branch to find out, then they communicated that "Kotak bank some system having some issue". There after they started to come and collect...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pratap Jwala
from Raha, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Given loan to someone in behalf of my documents and credibility

Address:Ranchi, Jharkhand, 834001
Website:Www.kotak.com

Dear sir,

Since last one and half years i have been receiving mail & sms on my personal mail and mobile no to pay the dues emi of vehicle loan and also confirmation mail of received the funds of emi.

In beginning we thought it might be a mistake during filling the loan application/ forms or sent by mistake to me.

I replied on 3rd mail of reminder on emi.
We clarified in mail that we are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dunga45
from Kolkata, West Bengal
Report
Copy

Worst service kotak 811

I have downloaded your app ‎and opened kotak lite account. It is a zero balance account right... I had requested full kyc. Now your agent called me and told me i have to deposit immediately for kyc.. He was talking very rudely.. I told him that i don't want to deposit right now.. I will do it later.. But he is forcing me on the phone for depositing immediately and told me that he has my pan number and he will blacklist my pan and adhar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kedar chincholikar
from Ajra, Maharashtra
Report
Copy

Consumer personal accounts

Address:Mumbai City, Maharashtra, 400052

The people who are harassing and not resolving the issue and aggravating the whole issue for their "incentives" are Santosh, Srikant Kanwal; Hemant patole; these people sent a "recovery agent" Nitesh Patil on Sunday at 7:00 am who was abusing and shouting. I have lodged a criminal case for the same at Khar police station aswell.
These names have been mentioned in all complaints calls and communications of mine to Kotak no action has...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bonnerjis
from Bengaluru, Karnataka
Report
Copy

Collection calls from loan which I have not taken

Address:Kolkata, West Bengal, 700019

I am constantly getting calls from Kotak for recovery of loan bearing no.6115375 taken from CITICORP Finance (India) Limited - which was not even taken by me.

I gather the confusion is because of similar name and DOB.

However, in spite of explaining the same to Kotak multiple times, sending my KYC to rard.[protected]@kotatk.com (SR # 1-[protected]), no action is taken yet and i still get collection calls from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ananya Dwivedi
from Gurgaon, Haryana
Report
Copy

Account blocked

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:kotak manhindra bank

Date _12th may 2017

Dear sir/madam,

I am a client of your bank for the past 3months and hold a saving account (In your kotak mahindra bank limited noida sector 16 branch-uttar pradesh, basement, ground floor, first floor, second floor, b-1, sector 16, noida pin-201301 branch. I had requested for credit card but till now your executive not applied and ill submit my account details 3 times.

After...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
imratan24
from Pune, Maharashtra
Report
Copy

Unable to connect customer care

Address:Thane, Maharashtra, 401501

I have been trying to connect customer care from last 3 days but in no vain as your system keeps on asking to press xxx numbers but still unable to connect customer care inspite of being charged on every call and that too for very long period which is very frustrating. I wanted to resolve the issue of being charged for non maintenance of a/c. I dont know how to go for it as i m always unable to connect your so called customer service centre....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Msekharmca
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kodak mahindra bank- personal loan emi does not deducted as per the schedule on 10th may 2017

Address:Bangalore, Karnataka, 560029

Kotak mahindra bank — personal loan emi not deducted through bank as per the schedule

Hello,

I have a personal loan with kotak mahindra bank for an amount of 350, 775 inr. My loan number is spln[protected]. My name is : rajasekhar mekala from bangalore.

My loan emi was suppose to deduct 10th of every month where the emi started from may 2017 and till next 5yrs. For the month may my emi was...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pramod Hiremath
from Angamali, Kerala
Report
Copy

Amount deducted from my account

Address:Mysore, Karnataka, 570017
Website:Consumercomplaints. In

During account opening I was told that it would be a zero balance account and was forced to open an account as my son already had an existing account. The sales rep informed me that if he maintains his account then this account will have zero balance. I am a 60 year old lady and I get a min pension and once the account was opened I deposited 20000 as fixed deposit and did not use my card for a couple of years. Later I suddenly get a message...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:110063
Website:kotak.com

Dear Sirs,

Apologies for contacting you for a routine matter but due to complaining reasons I am forced to contact you.

I need your immediate intervention either to update my FATCA or allow me to close my account. Since 25th April 2017 I am trying to update FATCA but not able to do so.

I was in India during April and had numerous interaction with the branch, Mumbai office / relationship manager...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjithanbalagan
from Madurai, Tamil Nadu
Report
Copy

User lien charge - average monthly balance

Crn no :[protected]. While opening bank account with kotak mahindra bank, they promised me zero maintenance charge for first year and it has been even mentioned clearly in the application form which they provided to me but I see rs 175 deducted from my bank account for non maintenance of average monthly balance. This looks absurd and they are cheating ....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sukh Jeet
Report
Copy

Blocked account transaction

I'm at berlin. My account have in Amritsar mall road branch. There all staff members ignore to my calls nd emails. I want my all money transfer to Deutsche bank. Kotak staff saying me they will transfer my money in 2-3 days but today they get 1 week nd still I never get my money. It's very shameless to Kotak staff when I told them you I never get my money they told me there is branch changed nd staff also changed. Even, I missed my visa extension...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Debajyoti “Kal El” Sarkar
from Agartala, Tripura
Report
Copy

Interview scam

Address:Kolkata, West Bengal, 700071

I've been called for an interview on 3rd May, 2017; and I gave the interview where they are saying that I'll have pay Rs. 1100/- for an examination after the training they will conduct to become an agent. Today they called and said that I've been selected and I'll be getting around Rs. 15000/month with all I've been called for an interview on 3rd May, 2017; and they are saying that I'll have pay Rs. 1100/- for an examination after the training...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit 103
from Noida, Uttar Pradesh
Report
Copy

Refund money

Hi kotak,

Why detected 1999rs/- without any confirmation so kindly refund my money 1999rs/- urgently

And i call you your company but your executive no knowledge any products and no response and i tall you transfer my call your tl and mngr but he is directly denied why???

Note: my feedback your services 3rd class

Refund my money 1999rs/-urgently......
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ArunRyan
from Coimbatore, Tamil Nadu
Report
Copy

Regarding service

Address:Chennai, Tamil Nadu, 600119
Website:www.kotak.com

Worst service I ever used... Got kotak Mahendra bank credit card and purchased few products and converted that to EMI. But unfortunately I lost my card. Reported them regarding loss of card so they blocked my credit card there comes my headache they should produce me right way to pay my EMI but they did not did so. So every month I pay late payment charges the collection guy used to get money from me so every month I pay 500 extra I am not...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy