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Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 25, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 162

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M
Madhan Kodumudi Parameswaran
from Chennai, Tamil Nadu
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Worst performance

Address:600032

Why do have marks just from zero and no minus marks!?!? Even sbi is far better than you in operating speed... I applied for a current account in march, which took one month to activate... I applied for dmat and sip the v. Same time along with my application for current account... It took your bank two months to process my dmat which i got only in may end and yet to get my sip... So it takes you 75+ days to give your customer a sip account...
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V
Vishwanath Raju
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly issued credit card

Address:560043
Website:www.kotak.com

Hi
I blocked my credit card and selected with option "no replacement required" as per the attached screen shot.

But i have charged 100 rs + service tax, why should i pay his charges when i haven't requested for replacement. I have similar issues in my previous statements.

Eg: ccp (Card protection plans), with out my approval the service is renewal, for this i asked for disconnection of service before renewal...
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Address:Vadodara, Gujarat, 390009
Website:Www.kotak.com

To
The authority
Kotak bank

This is to inform you that we your existing current account holder at kabir plaza, sub plot no. K-1 to k-5 vadodara-390009 gujarat, india. Ifsc - kkbk000843 is highly unsatisfied by your service. I would like give the explanation in detail.
We were given the surety to open an current account at your kotak bank by offering interest on the said accounts by m/s kinjal majmudar...
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R
rahul manghat
from Chennai, Tamil Nadu
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Kotak mahindra bank credit card fraudulent transactions on the card

Address:600096

On june 13, 2017 there was a fraud transaction of 4996 twice, i. E total of 10000.

There were some fraudulent online transactions on my kotak mahindra bank credit card on june 13, 2017. 2 fraudulent online transactions were conducted on my kotak bank credit card number 4166-*-*-1420

I state that as the first two fraudulent transactions was done to pay idea bills; the identity of the fraudster is easy for the...
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S
Sivapratha Anbarasu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tbms charges levied without prior notice... Really frustrating...

Address:Chennai, Tamil Nadu
Website:www.kotak.com

Tbms charges are levied on my account without any prior intimation.
I have an ecs linked with my ing vysya account for lic premiums. But ever since ing changed to kotak, ecs was not happening for 2 months.
So i paid my lic premiums online with late payment fee too...
As per lic person's advice i gave it a final try by depositing 5k for lic ecs in kotak account. But as soon as i transferred... Within no time all my money...
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G
gautamdushyant
from Delhi, Delhi
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Against loan recovery agent.

Address:110053
Website:www.kotak.com

I want to remind the complaint against mr. Gajendra nagar (Loan recovery agent) his phone no. S ([protected], [protected]). This man had betrayed me by taking 18000/-rs from my home and i already submitted a complaint against him before this on 7th of june 2017 but nothing happend against him so i want to know can i go to the police station to file a complaint or the officials of the kotak bank would handle this situation. My phone no ([protected])...
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R
Rajinikanthan
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Home loan with kotak mahindra bank

Address:Bangalore, Karnataka

Dear friends, i am kindly requesting you guys not step in kotak mahindra bank for any loan especially for home loan.

They will welcome you at the begin but at the end you will be end up with tired. Banking service is very very poor.in case you want foreclosure the loan, then will start to delay as much as possible in order to take interest from us.

I don't see any different between loan shark and kotak bank.br...
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K
kingsathis
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Frequent money deduction...

Address:Coimbatore, Tamil Nadu, 641014

Sir,
My a. C number is[protected]. This is kotak salary accountm i use this for the past 1 year, but for the last two months bank deduct money unnecessarily from my account.

On june 10 also, they take 677 from account.

This is the continuos process.

Please take necessary action against this issue and refund my money back.

Ps: now a days they deduct money for each transaction....
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V
vishnu murthy.p
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan EMI issue

Hi team,

Hope you are doing well.
I am writing this mail to bring to you notice that i am paying the personal loan emi through imps regularly for before date. I got sms on my registered mobile number (91-[protected]) for chq bonus charges of rs750. Could you please check and confirm why i need pay the chq changes amount 750.

Payment information:
Personal account: spln59771365
Payment due...
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V
vikas00143
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM fraud

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.kotak.com

Respected sir,

I am writing this mail to bring to you notice that my kotak mahindra bank account at (Plot no. 3, okhla industrial phase, new delhi). Atm bring number 42xx xxxx xxxx xxx4 & crn number is 8xxxxxx0 with salary account no. 01xxxxxx95 is showing transactions for which i have not transacted.

To my shock of my life. I got 3 sms on my registered mobile number ([protected]) for an total amount of rs. 28,...
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M
Mehra Manisha
from Mumbai, Maharashtra
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Ignorance towards mutual fund application of a customer

Address:Mumbai City, Maharashtra, 400052

I am displeased with kotak's service, ignorance and laid back attitude towards customer's application for mutual funds. After a month of application and completion of formalities also the employee from khar branch kept replying in a casual attitude and kept giving false expectations of getting it done. Sounded more like a street hawker than a professional bank employee. I am sorry but kotak is worst in terms of customer satisfaction....
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P
pillaijayan
from Pune, Maharashtra
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Getting credit card bill that i am not using

Address:Mumbai City, Maharashtra, 400076
Website:www.kotak.com/email-us.html

I used kotak credit card (Last 4 dight is 9330), i always pay dues before due date through my online banking, dec'2016 i paid rs.15256, december onwerds i try to do purchase getting error message i used another card, jan 2017 i got sms for dues i paid rs.320, after two week i got sms again for dues rs.460 that also i paid, february i got bill for more amount i contacted customer i inform them i am not using card how i am getting bills, they...
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G
Gurpreet2510
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card charge of rs 594.31

Address:110092
Website:www.kotak.com

I had not applied for credit card but i was allotted a card for which i was continuously chasing for cancellation of card and reversal of fees from 9th may'17. Very unfortunate that even after expiry of 1 month & about exchange of around 10`12 mail nothing happens. Normally how much time you require to cancel a card as i am still chasing for an response from your end as fees has not reversed yet & cancel the card as i am not willing to pay...
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G
gautamdushyant
from Delhi, Delhi
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Loan recovery agent

Address:New Delhi, Delhi, 110053
Website:www.kotak.com

I want to inform you that a loan recovery agent named as mr. Gajendar nagar (Loan recovery agent) his contact no. ([protected], [protected]) had collected rs-18000/- from my home as a emi for my car loan on 02/06/2017 in morning at 8:30 am and now he is saying that i had not recieved any kind of emi or payment from your side, and i have a audio recording proof against him in he was saying that i have collected 18000/-rs from your home and...
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P
Pritti Shourie
from Mumbai, Maharashtra
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Not giving car loan clearance certificate even after almost 3 years

Address:Mumbai City, Maharashtra, 400061

I had taken a car loan from kotak which was duly and fully paid off in 2015. When i started asking for the loan clearance certificate 3 years ago they started giving me the run around and making several excuses. Eventually they asked for additional payment of 500 plus rupees at the end of april this year claiming some rubbish charges. Since i want to sell the car i have paid that off as well in april itself. Now again they are not sending...
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S
Saravanan Sarthagi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak credit card and hidden charges complaint

Address:560008
Website:www.kotakmahindarbank.com

Dear sir,

Kindly help me on my kotak credit card issue and i'm not able to survive peacefully. Kotak bank people are giving the mental torches for me on daily bases.

At the time of opening the salary account and credit card it is already discussed with bank officials that once you leave the company then you have to maintain only rs 5000 monthly balance as the salary will be not credited in this account. But...
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T
thakurabhay
from Dalhousie, Himachal Pradesh
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Regarding my reimbursement ac debit freeze.

Address:Chandigarh, Chandigarh, 160009
Website:kotak bank

I abhay chauhan employ of kotak mahindra old mutual life insurance company. My reimbursements ac kotak bank.ac no [protected] reimbursement account which is debit freeze. I visit branch two time but it was not solved. I have not vist regular kotak mahindra bank dew to long distance. Please help and resolved this problem
Thanks.
Regards abhay chauhan
Emp id 52249
Job location shimla
Official mail id abhay....
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K
KshipraShukla
from Noida, Uttar Pradesh
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Monies transferred to wrong account since 3.2.16 still not been credited back

Address:400049
Website:www.kotakbank.com

To,

Customer contact centre.
Kotak mahindra bank ltd.
Post box number - 16344
Mumbai – 400013.
Date:-5/6/2017

Sub:- non receipt of payment of rs.11000/- since feb-2016 & deducting of rs.1600/- as non-maintenance charges for average balance.

Dear sir/madam,

I the undersigned mrs shipra s kankonkar having account no[protected] & crn no[protected] had...
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B
bsethi
from Jalandhar, Punjab
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Mobile recharge - amount wrongly deducted

Address:New Delhi, Delhi, 110059
Website:Kotak.com

I made the transaction 5 times for getting a colleagues phone recharged... Out of which for four times, i rec'd the message that transaction has timed out or the recharge cannot be processed as waiting time needs to be more than 2 min... No balance was being deducted so far. I made one last attempt, the fifth time and the transaction showed successful message, immediately amount for previous transactions was also deducted amounting to 1700/-...
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N
Narendra463. 8143987463
from Hyderabad, Telangana
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Money transferred to wrong account. Bank unable to refund

Address:Hyderabad, Andhra Pradesh, 500084

Hi,

My name is narendranath babu. I have a savings account in kotak mahindra bank. On may 3rd i had to transfer money to my friend 8, 000rs for mobile emi but i did a mistake entering last digit as wrong number.
I immediately contacted the kotak customer care and also submitted charge back from in madhapur home branch. They said money will be refunded in 15 days but even after 1 month later they completely refused...
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