Kotak Mahindra Bank Complaints & Reviews

Dear sir,

Since last one and half years i have been receiving mail & sms on my personal mail and mobile no to pay the dues emi of vehicle loan and also confirmation mail of received the funds of emi.

In beginning we thought it might be a mistake during filling the loan application/ forms or sent by mistake to me.

I replied on 3rd mail of reminder on emi.
We clarified in mail that we are not right person for such communication.

We also cleared in mail that we have never taken any loan from kotak mahindra bank so please check your details and remove my mail i'd and mobile no.

Sadly no action has been taken from bank besides a single mail, saying "we are looking in to this matter".

Sad part is that when we called to call center no for complains they said "you should be careful for your personal documents" they also confirmed my previous official address which was given in loan detail.

How it's possible that someone can take loan in behalf of my documents bank details and official address.

How kotak mahindra bank can lend the loan without genuine verification and all.

This is serious concern, my life has become disturbed as my family members has taken it very seriously and lot's o[censored]nwanted debates happens at my home due to this issue.. And still i am being given reminders for emi and etc.

Please help.

With regards

Hello,

I had a salary account with kotak. Last year since

sep 2016 onwards i changed my job and its no more my

salary account. However, the only reason I was

continuing with this bank was that I had an ECS with

this bank. But since september every month when I

deposit 6500 for an ECS of 5940, still my ECS gets

returned every single month. And they dnt have any

proper reason. This month when I went to their

branch and asked the reason, that despite of

depositing amount why is my ECS getting returned.

They told there is Rs 12000 fine incurred which they

didn't even bother to inform me once. All my money

are lapsed and my credit score affected badly in

spite of depositing balance regularly.
This is the worst experience and when i complain

they simply say to close my account from this bank.

They dont even care for customer and its such a risk

to have an account with such bank who do not have

transparency with their customer about the charges

deduction incurred in their account.

Aweful Experience...I would never recommend any of

my friend to open an account with this bank.

My personel Loan account Number 59277970
It had mutually discussed and decided the Monthly EME will be deducted from my salary account in ICICI bank Lower parel branch. Frist 4-5 months it had happend. later the amount was deducting eventhough the said amount was in salary account. Finally we called the branch to find out, then they communicated that "Kotak bank some system having some issue". There after they started to come and collect the amount from my husband 's shop in Bhandup.
Due to bank's system issues the amount was not deducted and now it is considered as i have not responded on loan recall notice.
I can produce my last 3yrs salary satatement to prove that said amount was present in my account in given date

Dear sir,

Since last one and half years i have been receiving mail & sms on my personal mail and mobile no to pay the dues emi of vehicle loan and also confirmation mail of received the funds of emi.

In beginning we thought it might be a mistake during filling the loan application/ forms or sent by mistake to me.

I replied on 3rd mail of reminder on emi.
We clarified in mail that we are not right person for such communication.

We also cleared in mail that we have never taken any loan from kotak mahindra bank so please check your details and remove my mail i'd and mobile no.

Sadly no action has been taken from bank besides a single mail, saying "we are looking in to this matter".

Sad part is that when we called to call center no for complains they said "you should be careful for your personal documents" they also confirmed my previous official address which was given in loan detail.

How it's possible that someone can take loan in behalf of my documents bank details and official address.

How kotak mahindra bank can lend the loan without genuine verification and all.

This is serious concern, my life has become disturbed as my family members has taken it very seriously and lot's o[censored]nwanted debates happens at my home due to this issue.. And still i am being given reminders for emi and etc.

Please help.

With regards

I have downloaded your app ‎and opened kotak lite account. It is a zero balance account right... I had requested full kyc. Now your agent called me and told me i have to deposit immediately for kyc.. He was talking very rudely.. I told him that i don't want to deposit right now.. I will do it later.. But he is forcing me on the phone for depositing immediately and told me that he has my pan number and he will blacklist my pan and adhar...

The people who are harassing and not resolving the issue and aggravating the whole issue for their "incentives" are Santosh, Srikant Kanwal; Hemant patole; these people sent a "recovery agent" Nitesh Patil on Sunday at 7:00 am who was abusing and shouting. I have lodged a criminal case for the same at Khar police station aswell.
These names have been mentioned in all complaints calls and communications of mine to Kotak no action has been taken. I have call recordings of these above mentioned people where they are saying "the account situation is not their concern, they will always call on and post 15th of every month because it affects their incentives". These people are using unethical language and threatening me for incentives. They have stated "that we need money in cash and we accept that it's Kotak's fault but we still need money to stop the recovery it's month end and we have our incentive targets". My family has been constantly harassed and ill treated.

I am constantly getting calls from Kotak for recovery of loan bearing no.6115375 taken from CITICORP Finance (India) Limited - which was not even taken by me.

I gather the confusion is because of similar name and DOB.

However, in spite of explaining the same to Kotak multiple times, sending my KYC to rard.[protected]@kotatk.com (SR # 1-[protected]), no action is taken yet and i still get collection calls from Kotak.

get your records straight guys!

Date _12th may 2017

Dear sir/madam,

I am a client of your bank for the past 3months and hold a saving account (In your kotak mahindra bank limited noida sector 16 branch-uttar pradesh, basement, ground floor, first floor, second floor, b-1, sector 16, noida pin-201301 branch. I had requested for credit card but till now your executive not applied and ill submit my account details 3 times.

After that my account will be freeze due too initial check after 3 months your branch employees remain about check.

I am sad to say that despite making calls to your branch but on one pick my call a there has been no action taken till date.

Name-ananya
Account no:[protected]
Type of account: ….. Saving
I request you to look into my case and help me …. (Mention how you want concerned authority to assist) at the earliest and oblige.

Thanking you
Ananya

I have been trying to connect customer care from last 3 days but in no vain as your system keeps on asking to press xxx numbers but still unable to connect customer care inspite of being charged on every call and that too for very long period which is very frustrating. I wanted to resolve the issue of being charged for non maintenance of a/c. I dont know how to go for it as i m always unable to connect your so called customer service centre....

Kotak mahindra bank — personal loan emi not deducted through bank as per the schedule

Hello,

I have a personal loan with kotak mahindra bank for an amount of 350, 775 inr. My loan number is spln[protected]. My name is : rajasekhar mekala from bangalore.

My loan emi was suppose to deduct 10th of every month where the emi started from may 2017 and till next 5yrs. For the month may my emi was not deducted as for the schedule.

Please help me on this.

Rajasekhar

During account opening I was told that it would be a zero balance account and was forced to open an account as my son already had an existing account. The sales rep informed me that if he maintains his account then this account will have zero balance. I am a 60 year old lady and I get a min pension and once the account was opened I deposited 20000 as fixed deposit and did not use my card for a couple of years. Later I suddenly get a message...

Dear Sirs,

Apologies for contacting you for a routine matter but due to complaining reasons I am forced to contact you.

I need your immediate intervention either to update my FATCA or allow me to close my account. Since 25th April 2017 I am trying to update FATCA but not able to do so.

I was in India during April and had numerous interaction with the branch, Mumbai office / relationship manager but no one informed me about the FATCA requirement, when I tried to open the new FD only than I got to know about the FATCA requirement and since than I am in touch with the Bank but with no solution.

I request you to kindly allow me transact online as I need the funds on immediate basis or let me know how I can close the account.

Thanks in anticipation.

I have also mail at the email id mentioned at this form...reply recived as below:

Dear Customer,

You have written to an email id which is disabled and hence not monitored.

Click here to login now to get familiar with MAILbox inside Netbanking.
Select "Take me Directly to - MAIL" when logging into Net Banking.

If you are writing to seek support on critical incidents/situations requiring immediate assistance please call on[protected].

These incidents/situations include (& are not limited to):
• Any chargeback/cash not dispensed complaint
• Any action which requires us to block card/netbanking
• Intimation of fraud

Regards,
Kotak Mahindra Bank

Crn no :[protected]. While opening bank account with kotak mahindra bank, they promised me zero maintenance charge for first year and it has been even mentioned clearly in the application form which they provided to me but I see rs 175 deducted from my bank account for non maintenance of average monthly balance. This looks absurd and they are cheating ....

I'm at berlin. My account have in Amritsar mall road branch. There all staff members ignore to my calls nd emails. I want my all money transfer to Deutsche bank. Kotak staff saying me they will transfer my money in 2-3 days but today they get 1 week nd still I never get my money. It's very shameless to Kotak staff when I told them you I never get my money they told me there is branch changed nd staff also changed. Even, I missed my visa extension appointment cause I never get my money in 1 week. I want just want one thing from u pls take any action on that staff. If this thing happened with me maybe there is lots of students came in germany. They will do this with other students. Otherwise, his behaviour also very rude. Thanks you.

I've been called for an interview on 3rd May, 2017; and I gave the interview where they are saying that I'll have pay Rs. 1100/- for an examination after the training they will conduct to become an agent. Today they called and said that I've been selected and I'll be getting around Rs. 15000/month with all I've been called for an interview on 3rd May, 2017; and they are saying that I'll have pay Rs. 1100/- for an examination after the training...

Hi kotak,

Why detected 1999rs/- without any confirmation so kindly refund my money 1999rs/- urgently

And i call you your company but your executive no knowledge any products and no response and i tall you transfer my call your tl and mngr but he is directly denied why???

Note: my feedback your services 3rd class

Refund my money 1999rs/-urgently...

Worst service I ever used... Got kotak Mahendra bank credit card and purchased few products and converted that to EMI. But unfortunately I lost my card. Reported them regarding loss of card so they blocked my credit card there comes my headache they should produce me right way to pay my EMI but they did not did so. So every month I pay late payment charges the collection guy used to get money from me so every month I pay 500 extra I am not ready to pay any more tried to connect to customer care those guys used bad languages so I planned to file a complaint and the customer care guys also not ready to take action against them till now they didn't provide right solution

D/Sir,
A Car Loan was sanctioned for Rs 4, 98, 500/- by the Kotak Mahindra Prime Ltd., Laxmi Nagar Branch on 8.8.2014. I need NOC after payment of Car Loan of Rs 4, 98, 500/-. Last payment was paid in April, 2017. Will you inform me if any outstanding amount is still to be paid by me as an arrear. What procedure I have to follow i.e if any RC copy of Car or any other documentary proof is required. Where I have to approach for obtaining...

I have made a neft payment on 10.4.17 amount 20964 to abccd andhra bank sultan bazar hyderabad sb account under ref no[protected] the credit card division people are saying that the amount is not received by them. Hence kindly solve the problem.

Thanking you,

your faithfully

s.Nagaraja
branch manager united india insurance co ltd madanapalle

In my cibil report it shows a consumer loan is pending and overdue under your bank which does not belong to me. At the time i was just 17years how could i can avail a loan. Please clear it soon.
Loan no : bf3c112031
Loan date : 27.10.2007
Loan amount : 36600
Overdue as on date : 134767
Contact no : [protected] (Sathish kumar)
Email : [protected]@gmail.com