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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 170

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S
Shiva Sheshendra
from Bengaluru, Karnataka
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Fraud banking kotak mahindra bank

Address:560068
Website:www.kotak.com

Kotak Mahindra Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank....
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S
Shrikanth Reddy Aenugu
from Mumbai, Maharashtra
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Unnecessary charges on 12.03.2017

Address:500082

Hi,

My kotak CRN number is[protected] and i have been levied amount of 517 and 402 on 12.03.2017 and your customer care has given a statement that the charges are because of non maintenance of Minimum amount.

As per the documents i have signed there is no where mentioned that the minimum average balance should be 10000 in a month and when i have raised this concern with customer care they said that the branch...
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V
vijay bhati
from Delhi, Delhi
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Settlement of my credit card final amount

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310
Website:kotek mhendra bank

Dear sir,

i am informing you that settlement has been done on my credit card with final amount as 30000/- on 23/11/17. and as per installment i am paying all amount on time. but many times i did received a call from bank costumer care about payment, why? i do not know.
so please u r requested to check any lack, why they are calling me???????????
plz find the settlement latter.attached now
my credit card...
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M
Mushshu
from Pune, Maharashtra
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T

Address:Mumbai City, Maharashtra, 400013

Charges for closing the bank account having customer id[protected]

I had a salary account in ING Vysaya Bank (now at present kotak mahindra bank) in 2014. I left that company and after few months I stopped using the bank account.
I had contact with customer care to why deduct 1700INR in my account they told you didn't maintain Minimum amount in your account (Minimum amount 25000INR) i asked 25000 is not my salary then...
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E
emailme.indrajit
from Noida, Uttar Pradesh
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Salary savings account not activated after 25 days

Address:Gurgaon, Haryana, 122001
Website:Www.kotak.com

Hi,

It has been 20days ever since i have submitted my documents to open my Salary account with my new employee FIS and til date, my account status is Inactive.

I am deeply peeved by the services.and your hostile responses so far . I raised a complaint on 11.3.17 (1-[protected]) and i have not got any callback as promised. I valled up again on 17th march but no assistance was provided.

I called...
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A
ankitmakwana9
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For home loan

Address:Rajkot, Gujarat, 360001

I have a home loan in kotak mahindra bank ltd.in the name of ankit c. Makwana with 10.50% rate. And now i transfer my loan to other bank and i have required for document to submit to other bank so i will get a lesser % rate from other bank but bank staff's two or three persons are not providing me a document in time and harresse me. I have paid installments in time to time. But the bank staff's two or three person always do the joke and do...
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U
Umashankar Gunasekaran
from Chennai, Tamil Nadu
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I have never got a credit card in kotak bank but my name reflects in cibil

Address:600072
Website:Cibil report

Dear sirs,
This is umashankar. g from chennai i have never used your bank credit card but it is reflecting in my cibil report it is affecting my career. i have applied for a job i have passed all rounds but because of this i am rejected. please do the needful at the earliest i am surprised how did this happen with all my details. if i loose this job i will suffer so much with my family please please please help.
Regards br...
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Address:Gurgaon, Haryana, 122001
Website:www.kotakbank.com

I have Kotak 3in 1 account and I need to update KYC detail to buy mutual fund. KYC detail for my bank account and Equity has already been done.

I visited both Kotak security and Kotak bank and no body was ready to accept KYC form.

After visiting again and again they accepted my form and told KYC will be updated in 3-4 days.

It has been 1 month now and my KYC has not been updated. I called the relationship...
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G
GURU PRASAD .M
from Bengaluru, Karnataka
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Regarding credit limit and amount deducted from bank account

Address:560001
Website:kotak bank limited

As im kotak credit card and account holder from pat 1 year the pathetic customer service ever seen from any other bank they are cheating customer by unnecessary wrong charges from credit card and bank account every month escalated to nodel team and even for ceo escalation there is no response at all
kindly help regarding this

name: guru prasad
mbl # : [protected]

regards
guru prasad...
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S
sudhirnd
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Charges (Auto Debit failure and aggregation)

Address:411038

As per credit card statement of January 2017, paid Rs 200 on its due date. on the same day, kotak put the charges for auto debit failure. In Feb17 statement it said Rs. 576 . And as on today it says Rs 1150 which is totally unacceptable. The Feb17 statement should have said only rs 199 (Annual Fee). In between Customer care asked me to pay Rs 576. But why should I pay 377 extra. When I replied them again then there was no reply....
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D
DHWANI DEDHIA
from Mumbai, Maharashtra
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Kotak mahindra bank debit card double charge

I used the kotak debit card in mumbai at merchant yuvati (Dadar) for a bill of ₹9000 dated 15th march 2017. On first attempt the card was declined and the transaction was completed on the second attempt. I checked the bank account statement that the money was paid twice. I approached the merchant for refund and they showed us and gave us the copy of the latest receipt of only ₹9000...
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G
Gurtejpal Singh
from Chennai, Tamil Nadu
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Not providing my money and poor service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Customer name: - gurtejpal singh
Crn 99403422

02-dec-16 chrg: min bal non maintenance charges for sep 16 tbms 689.96 (Dr) 690.04 (Cr)
02-dec-16 chrg: min bal non maintenance charges for aug 16 tbms 460.04 (Dr) 0.00 (Dr)

09-dec-16 chrg: min bal non maintenance charges for aug 16 (Value date 12, 919.04 (Cr)
:08-dec-16)
Tbms 229.96 (Dr)

11-jan-17 chrg: min bal non maintenance...
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S
shebaaz
from Delhi, Delhi
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Credit Card-4166464303214381

Address:Thane, Maharashtra, 421301
Website:www.kotak.com/grievance-personal-bank.html#Level2

I have sent this Complaint quite a long time back wherein no revert received, There is a LPC Charges as well as Interest levied with no faults of mine as no Email Received as well no SMS received on time.

I request please reverse the said amount from last month till date, I will be happy to make the payment

"Dear Team

I am yet to get revert on complaint sent via Website regarding non receipt of...
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G
govardhan maram
from Hyderabad, Telangana
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Indiscriminate debiting from bank a/c to Kotak Card - Reg.

Address:Rangareddy, Andhra Pradesh, 500070

I received the following message now:

"Thank you for the auto debit from your Kotak Bank A/c xxxx2620 of Rs.573.85 to Kotak Card No.xxxx5848 on 15 Mar 2017"

But I have not opted for any such debit from my SB a/c. It is ridiculous to receive such a message. Please reverse the same amount and be credited to my a/c.
M.GOVARDHAN, Mob: [protected]...
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D
Dubalavaishali
from Amritsar, Punjab
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Money refund from jifi saving account online

Address:401602

We vaishali dubala opened the new jifi saving account online and made payment5000/rupees also my friend debit card of axis bank.
Some one of your person contacted me but as per online opened saving account no rules for make payment online whenever opened a account with account number.
So you are kindly requested to look the matter and arrange to return money.
Thanking you
Vaishali dubala
Traking number...
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P
PrashiM03
from Mumbai, Maharashtra
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Big fraud by using old customer data

Address:Chennai, Tamil Nadu, 600006
Website:kotak.com

Kotak mahindra bank officials (Or should i say goons posing as officials) are trying to use[protected] data of closed banks - abn, barclays, rbs and reaching out to the old customers claiming dues. Neither do they have complete status nor are they ready to take the legal route. They just harass over phone, in person and trying to reach to friends of yours using your personal information.

All this is happening officially with...
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G
Gmk Hyd
from Giddalur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak mahindra Personal loan ac C16P231677

Address:Hyderabad, Andhra Pradesh, 500064

Subject ac holding C16P231677 personal loan and amount of Rs12227/- with 5 cheque bounce, but I never took any loan from kotak nor holds any bank account but around 8yrs back I hold ING VYAS saving account but currently it's closed.kindly conform how it linked with my PAN number, and how to rectify the issue, do needful and reply ASAP.

From
Mahesh...
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M
mithun.net
from Hyderabad, Telangana
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Debit card pos-txn declined - sr#1-6783444191

Address:Chennai, Tamil Nadu, 600096
Website:www.kotak.com

Hi sir/madam,

On saturday (04/03/2017) i've used my debit card for purchase and it seems amount of rs. 24530 has been debited from my account, but the same has been cancelled in debit card pos machine (Transaction failed).

I've raised a service request sr#1-[protected] on 05/03/2017 for this issue. I got an update from the support team on 06/03/2017 stating that the issue has been raised to the relevant department.br...
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S
sahil choudhary
from Delhi, Delhi
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Non maintenance charges of savings account

Address:Fatehabad, Haryana, 125050
Website:Kotak mahindra bank

I have given an application for closing my savings account no ([protected])in fatehabad (hry)branch.there in the branch suggested me to withdraw all my balance amount in the above said account and deposit my cheque book and atm card with the branch and account will closed in 2 or 3 days automatically, i did the same and even today i am getting messages from the bank that i have to pay the non maintainance charges (rs 9200 ).for that account...
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M
Meer Aziz Uddin
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Salary account closure

Address:607807

Hello i dont need this salary account in kotak mahindra bank. Because i joined one company they only open my account but i got job in another company that'y i have to close my salary account and they putting a maintance charges too.. please close my salary account.. i didnt recieved the atm card and passbook.. i dont know the account number too.. please help me......
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