Kotak Mahindra Bank Complaints & Reviews

Dear Sir,
over of 1.5 crore we are enjoying bank service
for last 7 to 8 years.
1. Patel Industries A/c No. [protected]
2. Poonam Industries A/c No. [protected]
3. Hiten Industries A/c No. [protected]
4. Poonam Plast A/c No. [protected]
5. Pavan Enterprise A/c No. [protected]
please increase the time in TDS and othe Etax.

COMPLAINT LETTER
To whom so ever it may concern
I ordered a phone from www.amazon.in on date 31st March 2017. Order was confirmed immediately.
The payment was done through Kotak Mahindra Credit Card for Rs. 31998.
Few hours later I received a message from Amazon that the order is declined as payment has not been received.
I made a query with Kotak Mahindra Bank and as per them the payment was done.
I again enquired with Amazon regarding the same, as per them they did not receive any payment from the Kotak Mahindra bank.
From 31st march till 5th of April I am continuously in touch with Customer care of both Amazon and Kotak Mahindra. Order is still on the stage of Declination. No proper assistance received from any side neither Amazon nor Kotak Mahindra, despite of calling them for hours and hours.
On 6th of April I received one more text message from Kotak Mahindra Bank which read as “ We are pleased to inform you that your request of conversion from transaction of Rs 31998 to EMI has been successful.’’ ?
What am I paying EMI for when I have nothing in hand? What is Kotak Mahindra pleased for ? For charging EMIs for free ? Insane.
This Kind of service is Unbelievable from Kotak Mahindra Bank. I am wasting my time on this
small matter since 31st March. This should have been sorted by now being called the most prestigious bank of the nation. Instead of looking into the matter properly you guys have now started my EMIs over this.
I am not going to pay a single penny against interest and basic amount 31998/- until I get this matter sorted.
It has been 7 days I have no time to invest in this matter when I am not at fault. I am a full time working employee I expect your serious concern regarding this. You have whole teams running for these matters; I don’t get what they do in real. I may have to take this matter to the Consumer forum If I see this matter being dragged more. I have been fooled by both Amazon and Kotak Mahindra. I wont entertain this anymore as a responsible customer.
Do take required Action ASAP!!!
Abhishek Rawat [protected]

Dear concern,

I paid Rs.5, 000 on[protected] for opening of new Zero balance account.

Tracking ID: JS02396987

Its almost 15 days, till now account not activated and did not receive any update from your bank personal.

Kindly do needful for account activation or Refund the paid amount at earliest. your bank doesn't have a Email ID & There is no web link to check application status. I am not at all satisfied with your bank service.

Thanks & Regards.

A.Sandeep Reddy
+[protected]

Hello Kotak Team.
My company had open a saving salary bank account in kotak bank but now I have changed the company. but my money is getting cut from kotak bank twice in a month i.e -690, -690.Request you to check the issue ASAP. because from last 4 months n more my money has been getting deducted on the name of Chrg: Min Bal Non Maintenance Charges for Dec 16.

I have enough balance and from last month I m doing transaction also but this time also money has deducted.

I have taken car loan in 2015. at that time I was told no foreclosure charges will be there and ROI will be flexible changing time to time what ever is the current ROI. but now both things are not happening and they are cheating me . and executives are telling this is the way we works.so I recommend not to go with kotak bank and kotak prime for car loan. they are cheaters

I, Sanjay Harchandani holding the account number [protected]. My query is related to Kotak Card Payment. My Credit Card Number is [protected]. My Credit Card Amount was Rs 9267.12/- for the period 15.02.2017 to 15.03.2017 due date was 02.04.2017. I have paid the full amount on 01.04.2017 and it was deducted from my savings account (A/c No. [protected]) but the same amount was again automatically debited from my account on 02.04.2017. So, the amount was debited twice from my account. I want Rs. 9267.12/- refund in my account. Please find attached the statement showing deducted twice.

Hi, I am Vansh sharma from New Delhi My account number is [protected]. Bank Kotak mahindra bank. Your bank without any transaction deduct 742.82 in my account. Please explain why ?? Please help to resolve this issue.
Hi, I am Vansh sharma from New Delhi My account number is [protected]. Bank Kotak mahindra bank. Your bank without any transaction deduct 742.82 in my account. Please explain why ?? Please help to resolve this issue.

Dear sir/madam,

I have made the payment to kotak mahindra bank and cleared all out standing. But bank has not cleared in their system, still it is showing, out standing and since last 5 -6 months, i have been sending the mails to customer support and collection agent to rectify the same but there is no response from any one. I have applied for personal loan which is got rejected due to poor credit score. Iam in very bad situation, hence i need loan to pay my daughter and school, college fees.

I need some one help to clear this.

Regards,
Shanthi

I took kotak mahindra personal loan one year back. My loan account number is 59788927. I was told there will be zero preclosure charges after one year.
Now when it try to preclose the loan, i was told it is 5% of principal amount.
This is a very unfair and unethical of kotak to lure people to get loans saying zero preclosure charges and then asking them to pay a hefty 5%.
This very bad experience has left me shocked and i am looking for further
Coarse of action

I have applied for a person loan in Kotak bank and it's been almost one month. The loan amount already approve 10 days back and till now i have not received the loan amount to my account and my liabilities showing as I already taken loan. I tried reaching Kotak team multiple times through email and phone([protected]) till now i have not received any response from kotak. i need your help on this matter.

Dear sir/mam,
Hereby I inform you that I am the customer of Kotak Mahindra bank from 2014. I have given one reversal request in September 2016 for the deduction of lum sum amount around 2969/- from my Kotak Mahindra bank my request no. Is 1-[protected]. Still this request is pending. At the time of request made customer care told me that it will reverse within 4 working days in my account. When I called to the bank concerned person she told me that your approval will come in next week from higher authority. But still they are not working on my request. So I kindly requested to you please work on my request as soon as possible.

Thanks & regards,
Parneeta narayan
[protected]

Hello, this is shashank .My complaint is Kotak bank has charged non maintenance balance inr 1380(690 for 2 times) on 31st march .they shows that it for non maintenance balance but i do not know why ..as i am using it since 1.8 yrs it was never happened but this time they suddenly deducted amount without any information, any mail or message .they did it with me .when i called them they said you have to maintained 10000 rupees for avoiding non maintenance balance .when i said i am using it since 1.8 yrs, this thing never happened with me before .then they did not say anything, they cut the call .

my acc. number is[protected]

Full page newspaper front-page ad showed as if account creation is all online just giving details of aadhaar and pan number. I selected zero-balance account. Still asked me to transfer rs.5000 online from my existing debit card.
When i call customer care, they talk about "appointment" to collect documents like application, pan number, etc. It is not online account creation as advertised. Cheating. Cheating. Cheating. Don't do business with kotak.

Without my permission or knowledge KOTAK BANK. GREATER NOIDA BRANCH debited TBMS charges 9 TIMES on 31st March from my NRO account. Seems like there annual targets were not being met so illegally debited many customers without letting them know . I am one the Victims. My account balance was never low since I hold an NRE account still they robbed my account.
I need my Rs. 1552 reversed back from Kotak in the next 48 hrs or i am escalating it to a level Kotak bank will regret.

Kabir Nagar

Hello Team,
I have been charged a TBMS (Low Balance) changes repeatedly in this month however I holds the salary account in your bank. I was told, you will never be charged to this TBMS charges but it has been deducted without informing me.
I didn't received any notification from the bank for this deduction so I am requesting you to refund my funds as is quickly basis.

My Name: Sanjay Tukaram Waydande
Account number:[protected]
Branch: ING Vysya Bank (now Kotak), 928, Mantri Centre, F.C. Road, Pune, Maharashtra 411004
My email: [protected]@gmail.com
My contact numbers: [protected]/[protected]
Type of account: Salary/Savings

Thank you,
Sanjay Waydande

Kotak Smart Advantage Plan of life insurance is one of the worst policies i think. I took this plan through one of my friend who was a agent in kotak. But this has performed as the worst policy for me. Till now i have paid almost 1.20lack as premium( anual of 15k from 2009). Inspite of market doing good from 2009, the fund value is showing as around 64K which is almost half of the premium paid.!!! even i switched the fund as per their guidlines to increase the fund values, but when i see the statment...there are monthly charges applicable which are eating up all the money of premium and nothing is being invested in market... No one is taking responsibility to make apropriate changes and help customer get his value for hard earned money... i feel pity for kotak life people...such incidents will only bring down confidence of customer in ur products and its not going to help kotak to earn millions of money by such bad methods of heavy monthly maintainance charges for customer.
My policy number being :01488206

Hi every one .. this month march 11 /2017 i get the mesge form the bank creadit card depotment..without im using creadit card ..that day..i got mesage from bank...without using how can they are sending the bill for me..i cannot understand ..(transaction of some amount...hads beenmade on mkotak creadit card ..at..www.PAYREF.INFO...).IM SO MANY TIMES CALL TO CUSTEMER CARE BUT THEY DIDNOT NOT RESPONE FOR THE MY ISSUE.

Dear Sir,

All of a sudden there were 2 Fake ECS' have been hit on my Kotak Mahindra Savings Account.

1 was from ICICI and another one was from Bajaj finserv.

I called ICICI and Bajaj both for the details but as per their records there has not been any loan or ECS in my account and they are blaming Kotak bank for the same.

However, Kotak Bank has charged me for ECS bounce back as well and they are also not providing me anymore information for the fake loans. This will effect my Cibil scores and I will be in trouble.

Kindly help me to resolve this issue as soon as possible.

Regards,

Karsan Chauhan
[protected]

I am a new one for credit card and I have two times debited the amount (575+575=1150) from my credit card. first time I raise the complaint for deactivation of auto debit & amount return, which is debited from my account. The representative said "we took complaint for auto debit and it will be return to your account"at the same time I raised request for EMI conversion. next time I paid before due date, but again they debited from my account on the due date by auto debit. That time my account almost empty so they couldn't take full amount. So again one more 575 for auto debit failure. then only i come to know they could't took the complaint, but I believed they took my request.
Again second time I called them(customer care), they said "No, we are not having any request from your side then they took one more request for auto debit and 1st debited amount they couldn't return".

currently I'm helpless, Can you please help me to solve this issue.

One more thing I want to know, I activated EMI, but they are trying to debit full amount on due date, then what is the purpose of EMI activation and I paid before my due date, even they debited by auto debit.

I saw some complaint details same like this on the this page. but I dont know how proceed and handle this issue.

Dear sir/madam yesterday i was visit on Barakhamba Road regarding closing my car loan. Your reception area is good and staff also but when i was enter cash counter to submit my cheque i was surprised. Your staff( male) is not behave like a gentlemen he was rude. i was asked some question but he was busy with their staff in gossip.. They don't have time for customer.. Its not good for company and your reputation . I wish and hope you will take seriously my complain...