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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank reviews & complaints page 174

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P
paro1124
from Bengaluru, Karnataka
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Money deducted

Address:Bangalore, Karnataka, kkbk0008049
Website:kotakbank.in

They have deducted my money without taking my permission, when i ask them to refund my money they are not giving any proper response and i spoke with S Sowbhagya Lakshmi from customer support team, she supposed to call me with resolution but i have not receive any call and i tried to contact in customer support no: [protected] but this number is not working, even i send an email multiple times from my register email id: [protected]@gmail.com,...
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T
totlavimal
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recurring deposit maturity amt not credited

Address:395002
Website:kotak.com

Sir, i am ashish totla maintaining my saving and recurring deposit a/c with kotak mahindra ring road branch, surat.
sb a/c no.[protected] recurring a/c[protected]
my above recurring a/c is matured on[protected] amt.128000/-
in nut shell we (my self and my father and our staff ratnesh)altogether visited
more than 150 times and bank is not crediting this amt.in my saving a/c letter is also given on[protected]...
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K
kavya km
from Bengaluru, Karnataka
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Salary a/c

Address:Bangalore, Karnataka, 560070
Website:kotak bank

This is kavya .M (CRN NO[protected].I am having salary account with the name of "VISHWAJOTHI TECHNOLOGIES PVT LTD" its is a salary a/c (zero bal) but on the 5th feb 1380rs dedicated for non maintenance its is not saving a/c plz check it rewart it at any cost as soon as possible..i have visited to kotak mahendra bank kr road that exe.. telling that my manager need to mail corpurated mail id ..when we asking regarding this he is telling same...
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S
sawantprashant4104
from Pune, Maharashtra
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Unethical charges and unprofessional behaviour

Address:Pune, Maharashtra, 411028

Hi,
Like many users in this forum I also was a customer with ING Vysya bank from past 5 years but since the Merger with Kotak mahindra bank it has been a very pathetic experience dealing with their all represntatives ie. customer care and even Branch officials provide false/misleading information and promises.

In my savings account i got a debit of about nearly 4-5k Rs in the name of their so called NMC charges of average...
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punitj
from Kolkata, West Bengal
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Levy of charges

Address:Kolkata, West Bengal
Website:www.kotak.com

Credit card was issued to me in Aug. 2016 though I did not need it all. At the time of issuance it was told that no charges whatsoever will be levied either first time or afterwards. However to my utmost surprise I found that Rs. 1516 has been debited to my account at the time of issue and after that Rs. 160.79 is being charged every month.
I want that the company should keep it words, reverse the amount charged till now immediately....
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Address:110096

Dear sir,

I am, amitabh basu of delhi having current account no. [protected] with ghazipur, delhi - 110096 in the name of a. B. Services and the account is operated by me only.

I happened to use my debit card no. [protected] at kotak mahindra bank atm (Location at 2 x rd, gandhinagar, majestic, bangalore) on 28th jan 2017 at 22. O4 hrs to withdraw rs. 4000/- from my above account.

My...
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T
Taketheaction
from Rajkot, Gujarat
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Threatening Call from Collection Agency.

Service Request Number
: SR#1-[protected]

I have been holding Urbane Gold Card from Past 4 years and have always paid on time.
As per RBI Notification of Nov 21st 2016, all EMIs falling between Nov 1 and Dec 31st are
deferred by 30 days due to demonetization. I was getting the PLCC EMI removed from my
statement of Dec2016, that's why the payment was delayed this time.

An illiterate...
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S
ShubhamJain123
from Noida, Uttar Pradesh
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Unsolicited Liquidation of fixed deposits

Address:New Delhi, Delhi, 110019

On 20th July, 2016, I had requested for the closure of my account in Gurgaon, as I was no longer using it. This request was made to Mr. Sonal Tyagi at Kotak Mahindra Bank, Branch Kalkaji, New Delhi. On August 3, I received large credits in my account Gurgaon Account.

On inquiry, Mr. Tyagi informed me that my fixed deposits linked to a separate Kotak account in Allahabad were prematurely liquidated.

Mr. Tyagi...
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C
from Chhutmalpur, Uttar Pradesh
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Delay in account opening and other things

Address:Dehradun, Uttarakhand, 248001
Website:www.kotakmahindra.com

I applied for a new saving bank account, on 3.1.17 the bank officials take all the necessary documents & told that the account will be open in 3 days and I will get the kit (ATM card, net banking) within one week. But after one month today the account opening is still pending, the bank officials say that it will be processed on tomorrow but nothing is done. Most of the times they don't pick the phone also. Today I got a banking kit...
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D
dhaval9899
from Ahmedabad, Gujarat
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Reversal for interest charges on credit card

Address:Mumbai City, Maharashtra, 400001

MY CARD NO IS [protected] and my name is Dhaval Thakkar.
My last credit card staement was around 90, 000 and i had made payment of 70, 000 and forgot to make payment of remaining 20, 000.

Now interest charged by you is around 4000 Rs which is for the full amount and for the whole month till 26th jan and it is still counting till then.

My request is to please give me reversal for the same as i am...
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Address:Bangalore, Karnataka, 560075
Website:www.kotak.com

Dear All,

I have an account in Kotak Mahindra bank since July 2015, this is the first time I am having a hurdle. on 20/12/2016 i purchased an turbo oil worth Rs.399/- (PCD/[protected]/SHELL ARCHIT ENTERPRISE/ES MAIN ROAD[protected]. 00 ) and I was swiped for 399 . But on 06/01/2017 I was charged again for 11.50 (TIPS/SCHGS/EXH/[protected]/SHELL ARCHIT ENTERP (Value Date:20/12/[protected]. 50). I dont know...
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S
Santhoshi Laxmi
from Bengaluru, Karnataka
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Total balance manteinence service

Address:560100
Website:Kotak mahindra net banking

I opened ZERO balance salary account on 24/8/2016 . There was zero balance in my account in October and November . In December i made few in and out transactions . In January i deposited 5000 and I later noticed when there was an emergency I had to draw 5000 and found that two times 977 was deducted from my balance of 5000 without any intimation of low balance charges, I didnt receive any call/sms neither from customer care. This is absolutely...
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A
Anand shah1
from Ahmedabad, Gujarat
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Cheque book not received since 3 months

Address:Ahmedabad, Gujarat, 382424

I have demanded cheque book since 24th nov 2016 through online request. Have also received a confirmatory msg regarding the same and have also submitted the written application in january requesting the cheque book. But still not received .now im badly in need of it. Kindly lemme know when will i receive it.its really sad that the customer has to suffer like this. I have never seen such lethargic methodology. I m not able to widdraw money...
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Address:500018

Dear kotak mahindra bank, iam(MAHANKALI MANIKANTH) a customer of your bank .I opened an account with zero balance with branch at madapur.though its a zero balance account, you have debited RS.690(TBMS) as non maintainance charge for the month of october and also you have debited RS.690(TBMS) as non maintainance charge for the month of november. on[protected] .Totally from my account you have debited RS1380 from my account. i have maintained...
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R
Ravi14055
from Saiha, Mizoram
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Online Saving Account- Not resolved

Address:New Delhi, Delhi, 110094
Website:Www.Kotak.com

Without resolving the complain regarding online saving account opening they marked as resolved.

Awesome service

For last 35 days Kotak bank had taken my ₹5000/- through misleading advertisement of" instant account opening" neither they are opening my account nor they are communicating me the reason for not doing the same.
1. I had visited to branch of Kotak in Yamuna Vihar Delhi, Manager told he can't...
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S
SUNIDHI PANDIT
from Dhuburi, Assam
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Recruitment

Address:New Delhi, Delhi, 7133045

On Fri, Jan 27, 2017 at 1:50 PM, Ishita Sharma wrote:
Dear Candidate

CONGRATULATIONS, I would like to inform that your profile is selected for "*KOTAK MAHINDRA BANK*". If you are interested for this opportunity you
can apply for this, we will be providing you with opportunity according to
your profile and location.

Note -

If you want to apply for this job, you need to pay...
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satbir.yadav67
from Noida, Uttar Pradesh
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NOC Regarding car loan Agreement no- CF1825148

Address:New Delhi, Delhi, 110077

Dear Sir/Madam,

An Indica V2 Car No.: DL4C U2182 car was financed from your office.All dues regarding my car had already been cleared as per schedule since 29/06/2008 as per bank statement & also confirmed by your office.

N O C has not so far been issued by your office.

It is hereby again requested to issue the same at the earliest & awaiting reply.

Sincerely,

Satbir...
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Amanpreet Sidhu
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ECS returns penalty and Staff attitude

Address:Mumbai City, Maharashtra, 400093

Complaint regarding ECS return penalty charge.
On 2nd of january i called kotak contact center and told them my salary is not yet credited please stop or delay the ECS from bajaj finance. Agent denied and said cannot do that and asked for the details on the same information and also did not inform me about the penalties. Today on 26th January i have been charged penalties for two ECS. Today I again contacted Contact center asking for...
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R
rrandev
from Delhi, Delhi
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Kotak (Fraud Transaction )

Address:New Delhi, Delhi, 110018

Dear Kotak Bank,

Thank you so much for the pathetic service . I am having my credit card account with this bank from last 3.5 Years and making all the payment on time against the transaction which is done by me . Amount of 5, 642.70 was done 4 times at the same duration of time on 14th Nov (total amount is 22, 570.8). I spoke over the phone with the bank executive and have sent multiple email on "service.[protected]@kotak.com" and...
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Luckykathpal
from Govardhan, Uttar Pradesh
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Account opening payment service

Address:Haridwar, Uttarakhand, 249401
Website:[email protected]

Hello sir very bad service in your bank in hardware ...new account & old account, old account payment error, new account open send my check 5-1-17 but not account open today date 25-1-17
Always fake theory daily, daily going to bank & say fake story not responsible & not response .. pls help anyways my document in my hand, old account also close, my no [protected] my old account name lucky kathpal account no [protected]...
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