Kotak Mahindra Bank Complaints & Reviews

Kotak mahindra bank deducted my money about INR 2932 for non maintenance of minimum balance with out any intimation. I did not get any assistance from their end even after raising a complaint also, instead I got irresponsible answers from the Tanvi Mehta service officer of Kotak bank contact number: [protected]. And now she is not ready to answer my calls also.
please arrange my refund from the bank.
At least I need perfect explanation from the bank to my deduction.

My wife hold an account with kotak mahindra bank a/c no[protected] from last one year last payment on the month of october there is 2750 balance but now bank deduct all the amount, due to insufficient balance with out any prior information and not refund and not tell us why so heavily charge applied on the said account so please this is to request you please do the need full help and refund the genuine amount in my wie account

I don't even applied for credit card but how careless people you are you have send me credit card without my permission. I want to block my credit card as I don't want to use it. This is the way you deal with your customers? Kindly block it as soon as possible.

Credit Card No- [protected]
Thank You
Anamika Dubey
[protected]
anamika.[protected]@gmail.com

Hai sir /mam,

I had made lots of Cal's to customer care and mailed but there is no response answer

My humble request to cancel my auto transaction amount from debit amount to credit card

Please cancel my auto transaction process please

My credit card number mentioned below

[protected]

Please cancel my auto transaction from debit to credit card

My debit card for ur reference

[protected]

Please cancel my auto transaction from debit to credit card

Yours sincerely
Dhakshinamurthy T.K

I have a vehicle loan of EON number RJ14 CY1789 with the bank. Being A privy League customer we expect some regard towards the relation with bank. But this person Mr.Arun Singh, who calls himself Branch Manager Collections- [protected]- & his team member Mr. Abhishek Singh [protected] has been threatening my Father who is a senior citizen to harm me and my family if we don't deposit the dues against the loan. We been requesting that RBI has allowed us to keep due for November and December 2016 and if some 2/3 EMI pending we will make deposits in January 2017. But he was not ready to accept this and threatened to take away the car and harm my family if we stop him from doing so. I lost my patience and and than the conversation got dirty. But seriously you may look into the track of my relationship with bank, I suffered few losses in past but still has been trying to settle all my dues just to maintain the relation with bank. but this attitude of the collection department and its agency seriously harms the reputation of the Bank, kindly seriously look into this matter else I will have to take further action. I need a written apology from these employees who harm the image of the bank and deal abruptly with the bank clients.

मेरे फादर इन लॉ को कोटक महिंद्रा बैंक वालो ने बहुत परेशान कर रखा है. डेली कॉल कर क कह रहे है आपने जो लोन लिया है उसे पे करो जबकि उन्होंने कोई लोन नहीं लिया है। पता नहीं कैसे उनके नाम पर किसी ने लोन ले लिया है ९०००० जिसमे से उस व्यक्ति ने ६ किश्ते भर दी है बाकि नहीं भरी है जब उसने लोन लिया था तो मेरे फादर इन लॉ की पैन कार्ड की कॉपी डिपाजिट कराइ और बैंक ने बिना किसी आइडेंटिफिकेशन के लोन दे दिया
हमे ये सब अब पता चला क्यकि मेरे फादर इन लॉ ने अब लोन के लिए अप्लाई किया तो सिबिल वालो ने कहा आपको लोन नहीं मिल सकता क्यकि आपका सिबिल स्कोर खराब है आप लोन नहीं पे कर रहे तब हमे पता चला किसी ने उनके नाम पर लोन ले रखा है हमने बैंक वालो से किसी तरह स्टेटमेंट मंगवाई है तोह उसमे सिर्फ मेरे फादर का नाम मैच हो रहा है बाकी अड्रेस फ़ोन नंबर सब गलत है कुछ मैच नहीं कर रहा
ये लोन उसने २०११ में लिया था जिसमे उसने ६ किश्ते देदी है हमे इन सबके बारे में कुछ नहीं पता
कोटक वालो ने ये लोन अब १३०००० का बना दिया है हम ये बिलकुल भी नहीं देगे प्लीज हमारी मदद कीजिये हमे लोन लेना है लेकिन इसकी वजह सेहमारा लों रिजेक्ट हो रहा है
मैं बस इतना जानना चाहती हु की बैंक ने बिना किसी प्रूफ क लोन दे कैसे दिए जब कुछ मैच नहीं कर रहा उसने जो एड्रेस दिया है वो डेल्ही का है और हम यानि मेरे फाठेर इन लॉ पिछले ६० साल से यही गाजियाबाद में रह रहे है आप किसी कलेक्शन वालो को भेज कर प्लीज पता करवाए लोन किस ने लिया है

I never tried myself opening an account in Kotak Mahindra. Agent asked many times and he explained about benefits with KM account. Then decided to open a salary account. I asked bank agent while opening an account, are there any charges if I not change my Salary account. He said, no sir you will not be a charge. Due to some reasons, I did not change my salary account. I did not get any intimation about charges and simply deducted 4000 rupees as minimum balance not maintaining. I did not get any communication on minimum balance maintenance. This my hard earned money. How can you deduct such a big amount without informing your customer? I am using ICICI and CITI account for 5 years and they never cheated me like this. Friends, please think twice before opening an account with Kotak Mahindra.

My CRN number:[protected]

This is to inform you that on Saturday, 19th November, a transaction of Rs 1990 is failed but the amount has been debited from my account. I hereby want to claim for the refund of same amount.

Transaction Ref Nr :[protected]

Already spoken with Kotak customer care executives many times stilll not got refund.

Please let me know how long it will take to release the refund on my account.

I had swiped my Kotak bank debit card at a hotel, and got an sms stating the amount was debited from my account. But the card swiping machine was reset before printing the receipt and the transaction seems to be aborted.

Upon checking the last 3 successful transactions from that machine, mine was not present. I had to pay the amount again.

Then I tried to contact Kotak bank customer care to complain about it. After struggling for around one hour, I am unable to succeed in it. Due to the internal error at Kotak (their voice message mentioned that), I couldn't tell them.

Then I had sent my complaint through e-mail. Even after that I tried to contact the customer care for the past 3 days and couldn't contact them.

So far no action has been taken in my case and am just waiting.

I ordered a product on Amazon on 13th December, 2016 and it get cancelled on 16th December, 2016. The amount was refunded by the amazon.In on 18th December, 2016, but still I haven't get the refund amount.

Amazon.in gave the refund details are: Authorization code for sale transaction 668624.
Refund Reference # 74332746353635204691503.

But I haven't get the refund yet.

I had asked for a gift card (value INR 11000) to be delivered to my address on 11th April 2016. The card was not delivered in 3 weeks, so I called up the home branch. 2 requests had been raised for tracking and delivering the card (1-[protected], 1-[protected]).
It's been 8 months and I've still not received the card. I recently raised another request on 6th December (not sure of the request number) to get the card delivered. When I call the customer service for the status update, I'm told that the home branch is handling it. When I call the home branch, nobody picks up the call (numbers are[protected]/04).
If you cannot provide services to your customers and take so long for such a simple request, then please let me know so that I change my serving bank and tell the same to my family and friends.

My name is Gurvinder kaur. On 24th of november i applied online for saving av and next day on 25th november executive came to my residence and filled all the papers and transferred rs10000 to open an ac. Till 25th november to 27th December there is no ac been opened and i try to call them and mail them they don't reply. Executive Mr. Mithilesh who came to collect documents he is keep on repeating the same story today it will open. I try to contact his senior but he has different story.
Please help me i dont want any ac in kotak bank. I urgently need money due to some health problems. Please help me if i say i dont want any ac then also they are not transferring my money. Please help me. My ph.no [protected]. I can give all the details.

Sir,
Kotak banks have become like mafias they call u as cops with arrest warrant and then bombard at homes n start abusing senior citizen they operate from ghaziabad n credit card which are time barred 3 yes they give to agents.

This trend of action like cops n then coming to people's home is scary n extortion should be stopped it's very Scarry

Hi,

My kotak bank's home branch is noida, sector 19, and now i moved to mumbai since last 2 years and i can't go at my home branch for issue my passbook for use for address proof for passport.

Is it not possible to get my passbook from mumbai any branch?

Please provide this facility because what does mean of the centralized bank for one india one branch, we can do anything from any branch in india, all data should me online in bank secure website database.

Thanks
Mahesh gupta

I I'm using my Kotak credit card since 3 years and my card CRN no 94224330.. due to some payment delay my card got block without information and even I cleared the full amount with Kotak collection team and phone banking person update for unblock my card... And after the complete payment I put the request to unblock my card and they ask me to wait for 7 working days and finally I received a call from Kotak stating that due to PM Modi demonatization issue my card won't unblock and they suggesting me to apply new credit card .. And the same I ask to the people to send in mail format and they ignored to send...

So I'm requesting to Kotak people to activate my card to maintain future transactions with healthy relation.

Thanks & Regards

Akhil
Hyderabad
[protected]
[protected]..

Hi Team,

My account was opened with kotak mahibdra in december 2014 and pist which I had to move out of the town so never used my account for any transactions as never received an account opening kit from the bank to my address .But today after having a discussion with customer care I was informed that if account is inactive for two years in succession bank will automatically close the account but seems like it almost two years for me and no action has been taken by bank .
I don't even remeber my cusotmer id or account number now . Though message that I got from bank has last four digits of bank .please suggest what should be done

Hi,

My CRN number is[protected].

After blocking my debit card and reissuing a new one with Kotak's representative.

I was told 14 Working Days Later by another representative that my card was never issued and it can not be issued online and I will have to go to the branch for issuing one which could only happen 3 days later after the weekend.

After which my net banking was blocked while I was using the same password which worked earlier and to the best of my knowledge I've not changed it.

I am a working currently in Mumbai and have been through a bad personal and professional experience because of Kotak.

My contact number is [protected].

I purchased 263rs on[protected] at KFC.but at time of bill pay. They debited 2630rs from my account.and so they make it as void sale.and said that bonk will refund the amount.16days has been passed but still I didn't get my money back.when I went to my Bank.they said that they are not responsible.when I go to KFC they are saying bank will return them.i don't know what to do.

Please help me with my problem.

Hi Sir,
My name is Sandeep Kendre. I am struggling from10 days with kotak Mahindra bank, regarding 40, 0162 rupees not credited to my city bank credit card.
They were alwyas repled me, there back end team is working on it. Due to this delay city bank charged my 1207 rupees interest. Please can you help me for the same.
Mobile no -[protected]
Email - sandy.[protected]@gmail.com

Dear sir,

My crn[protected]

I applied for the cheque book on 7th december 2016 through customer care. Categorically i requested the executive to send it to kotak bank, paschim vihar, new delhi-63 & the executive assured me, while i enquired about it on 12 th, i was informed the cheque book despatched on my village address.

Neither kotak bank nor its courier blue dart have reach to my village.

Further i requested the customer care to redirect the courier to deliver it at kotak bank at paschim vihar, the customer care executive took the request & after 4 days the blue dart said me they are returning it noida as there was no such request from kotak.

Again i requested a cheque book on 17th december (Service request no:1-[protected]) & requested it again & again to despatch it at kotak bank at pascim vihar new delhi-63, but again today the customer care says me, when enquired, its despatched on my village address where the courier has no reach.

What to do sir?

I need the cheque book on urgent.
I have called the customer care more than 30 times since 7th december.

I am wounded thoroughly by kotack bank & its customer care.

Please look into the matter & do necessary.

Thank you