Kotak Mahindra Bank Complaints & Reviews

I have a an account in kotak bank and i'm using this account from since to yet and m issue start from the day one, when i use to login to on net banking its shown some error and when i word with the customer representative he ask me for verification so given my all detail but the denied and told me to contact with that particular guy who took your information .which is don't possible and in this year 2017 January month the charged me twice i don't know why and again when i word with customer support the don't have any knowledge, no customer satisfaction ...and i know i'm planing to close m account and go for the other ...poooooor, ...worst...

Kotak Mahindra Bank — Didnt get any communication regarding account opening
Jan 6, 2017 Submit a Complaint
Hello,

I have applied for zero balance account jifineo and deposited INR 5000 on Jan 6, 2017. After that day (till now), I didn't hear anything from anyone from the bank for all required documents. I tried to reach out to their toll-free no, but not able to reach out to them.

I am not sure if they'll open an account or how much time they'll take.

Please respond at the earliest.

I have applied for credit card in the month it's almost more than 30 days and the status it's showing being processed from last 20 days.can tell me what is the meaning of it.my app reference no. Is[protected].i got message on[protected] saying check your application status after a week.but still I am seeing being processed.who do I contact regards this for exact reason and contact number

Hello,

I have applied for zero balance account and deposited INR 5000 on 17th Dec 2016 along with all required documents. After that day (till now), I didn't hear anything from anyone from the bank. I tried to reach out to their toll-free no, but not able to reach out to them.

I am not sure if they'll open an account or how much time they'll take.

Please respond.

We have a bank account in Syndicate Bank Dev Nagar, New Delhi branch. We tried to withdraw cash of rs. 6000 from Kotak Mahindra bank ATM in Pitampura, but to our surprise first it gave transaction failed error and then no money comes out of the machine, then we receive a text from Syndicate bank that Rs. 6000 have been deducted from your account to which we havent received even a single penny from the ATM machine. On complaining to Syndicate bank as well as Kotak Mahindra, Kotak Mahindra fails to account for any transactions made in their ATM and to our numerous mails and visits to both the banks, nobody is willing to take actions on our requests. Even the Reserve Bank Ombudsmann is unable to register the complaint successfully. This event happened on 1st september at 6:44PM, and till now no action has been made from any bank authorities and we are in a very dead struck situation as our money is at stake. Please look into this matter as soon as possible so that the right judgement can be made against this.

I have requested for Cheque book on 22 Dec 2016, till I didn't received my cheque book on my address. Even thought didn't get message from Bank that Cheque book has been delivered on so an so Courier.

And When I visited to bank they said it has been delivered, you have to contact to that Courier company but i don't know and didn't get message from bank your cheque book has been delivery and Courier tracking number or ref id.

I (sushma from Hyderabad )was applied for kotak zero balance account.after apllying i received a call from kotalk call center and they sent executive to collect the documents and they given a kotak link and asked to transfer amount of 5000/- wich was done by me on 26 dec 16. and since it is almost 12-15 days no body responding for the status and i am not understanding where my 5000/- gone .kindly consider as serious issue and take action

SIR, My CRN no is[protected], Kotak Mahindra BANK- Amitbhai Rameshbhai Patel . I had applied for cheque book Request[protected] and[protected]. Online Request Apply. The same on my address but till date i have not received it . Lot Off Call in Call Center Not Response. Every Time Tell Your Cheque book Issue..
My Call Detail :
Date Wise.[protected]:58 A.M.,[protected]:53 A.M.,[protected]:38 A.M.,[protected]:30 P.M....

I Received a hoax call by someone posing as bank officials asking the pin number of credit card and when gave them the wrong one they asked to give the right one so thinking that they were indeed bank.officials I gave them the pin number. But realising I had been duped I informed Kotak about it. in the earlier days they told me not to pay the bill but now it is asking/forcing to pay the amount which they themselves told us not to pay.
The case regarding the same has been put up the case in Navi Mumbai Crime Cyber Cafe.

I opened a saving account in Kotak in July 2016, the representative told me that i will recieve the debit card and othe documents within one week.. But till today January 2017, i did not recieve my debit card and other credentials.
Moreover since september they are deducting non maintenance charges also. When talking to them they give one and other excuses such as card is personalised with photo and all..we will do the reversal of the money... it got missed with courier personals etc.
I cannot even see my account whats going on.. I dont have any credentials to check and they are deducting NMC month after month

I have to write down this because of the unpleasant behavior from Kotak Bank.

Its high time and I am completely frustrated with the kind of service I got from you people.

I reported my loss of card on 4th Dec and from that I am literally requesting that it should be dispatched to Bangalore branch.
everytime I call up customer care for an update they say they will take it up and it will there in 3-4 working days.
with lots of patience I again contact the customer care for an update after those 3-4 days..
everytime a different person speaks up and says nothing is updated on your request.

Can we not rely on Kotak at all..I am without my debit card for a month and they still say its in process.

Does it take a month of time for a debit card to travel from Chennai to Bangalore.

Its a serious concern for me now and I would wait for another 4 working days, If still I do not receive my debit card..
I apologize for my words but with a serious note I would have to go to Consumer court and I am very much serious on it.

CRN[protected]

I Paid my all pending ammount of credit card, still nobody answered why they blocked my card and when it will be re-activate coustomer care dont know the reason...i called them n mailed them so many time..but they are no answering till date.. I posted a complaint here more than 15 day back, then they replied me to send mail, i mailed them twise ..please help

Thanks

Neetika gupta

Hi Kotak Bank Team,

Kotak Mahindra bank has deducted my balnce 4 time. I would like to know the reason. As per RBI guide line bank should not charge any such amount for low balance.

8/2/2016 Chrg: Decl/[protected]/DEBA1351/[protected]/121215 TBMS 28.63 DR
31/07/2016 Chrg: Min Bal Non Maintenance Charges for Apr 16 (Value Date:30/07/2016) TBMS 471.68 DR
8/8/2016 Chrg: Min Bal Non Maintenance Charges for Apr 16 TBMS 505.82 DR
9/8/2016 Chrg: Min Bal Non Maintenance Charges for May 16 (Value Date:08/08/2016) TBMS 977.5 DR

CRN[protected]
Contact Number - [protected]

Dear sir,
I have requested earlier also that I wanted to close my salary account of kotak. which is opened after resigning from job.kindly requesting you again please close this account asap. because I am not going to pay any kind of charges which you have applied.
kindly look into the matter and do the needful.

Account no.[protected]
ref no.39473088
branch 1405

Regards,
sugandha shinde

Kotak mahindra bank deducted my money about INR 2932 for non maintenance of minimum balance with out any intimation. I did not get any assistance from their end even after raising a complaint also, instead I got irresponsible answers from the Tanvi Mehta service officer of Kotak bank contact number: [protected]. And now she is not ready to answer my calls also.
please arrange my refund from the bank.
At least I need perfect explanation from the bank to my deduction.

My wife hold an account with kotak mahindra bank a/c no[protected] from last one year last payment on the month of october there is 2750 balance but now bank deduct all the amount, due to insufficient balance with out any prior information and not refund and not tell us why so heavily charge applied on the said account so please this is to request you please do the need full help and refund the genuine amount in my wie account

I don't even applied for credit card but how careless people you are you have send me credit card without my permission. I want to block my credit card as I don't want to use it. This is the way you deal with your customers? Kindly block it as soon as possible.

Credit Card No- [protected]
Thank You
Anamika Dubey
[protected]
anamika.[protected]@gmail.com

Hai sir /mam,

I had made lots of Cal's to customer care and mailed but there is no response answer

My humble request to cancel my auto transaction amount from debit amount to credit card

Please cancel my auto transaction process please

My credit card number mentioned below

[protected]

Please cancel my auto transaction from debit to credit card

My debit card for ur reference

[protected]

Please cancel my auto transaction from debit to credit card

Yours sincerely
Dhakshinamurthy T.K

I have a vehicle loan of EON number RJ14 CY1789 with the bank. Being A privy League customer we expect some regard towards the relation with bank. But this person Mr.Arun Singh, who calls himself Branch Manager Collections- [protected]- & his team member Mr. Abhishek Singh [protected] has been threatening my Father who is a senior citizen to harm me and my family if we don't deposit the dues against the loan. We been requesting that RBI has allowed us to keep due for November and December 2016 and if some 2/3 EMI pending we will make deposits in January 2017. But he was not ready to accept this and threatened to take away the car and harm my family if we stop him from doing so. I lost my patience and and than the conversation got dirty. But seriously you may look into the track of my relationship with bank, I suffered few losses in past but still has been trying to settle all my dues just to maintain the relation with bank. but this attitude of the collection department and its agency seriously harms the reputation of the Bank, kindly seriously look into this matter else I will have to take further action. I need a written apology from these employees who harm the image of the bank and deal abruptly with the bank clients.

मेरे फादर इन लॉ को कोटक महिंद्रा बैंक वालो ने बहुत परेशान कर रखा है. डेली कॉल कर क कह रहे है आपने जो लोन लिया है उसे पे करो जबकि उन्होंने कोई लोन नहीं लिया है। पता नहीं कैसे उनके नाम पर किसी ने लोन ले लिया है ९०००० जिसमे से उस व्यक्ति ने ६ किश्ते भर दी है बाकि नहीं भरी है जब उसने लोन लिया था तो मेरे फादर इन लॉ की पैन कार्ड की कॉपी डिपाजिट कराइ और बैंक ने बिना किसी आइडेंटिफिकेशन के लोन दे दिया
हमे ये सब अब पता चला क्यकि मेरे फादर इन लॉ ने अब लोन के लिए अप्लाई किया तो सिबिल वालो ने कहा आपको लोन नहीं मिल सकता क्यकि आपका सिबिल स्कोर खराब है आप लोन नहीं पे कर रहे तब हमे पता चला किसी ने उनके नाम पर लोन ले रखा है हमने बैंक वालो से किसी तरह स्टेटमेंट मंगवाई है तोह उसमे सिर्फ मेरे फादर का नाम मैच हो रहा है बाकी अड्रेस फ़ोन नंबर सब गलत है कुछ मैच नहीं कर रहा
ये लोन उसने २०११ में लिया था जिसमे उसने ६ किश्ते देदी है हमे इन सबके बारे में कुछ नहीं पता
कोटक वालो ने ये लोन अब १३०००० का बना दिया है हम ये बिलकुल भी नहीं देगे प्लीज हमारी मदद कीजिये हमे लोन लेना है लेकिन इसकी वजह सेहमारा लों रिजेक्ट हो रहा है
मैं बस इतना जानना चाहती हु की बैंक ने बिना किसी प्रूफ क लोन दे कैसे दिए जब कुछ मैच नहीं कर रहा उसने जो एड्रेस दिया है वो डेल्ही का है और हम यानि मेरे फाठेर इन लॉ पिछले ६० साल से यही गाजियाबाद में रह रहे है आप किसी कलेक्शन वालो को भेज कर प्लीज पता करवाए लोन किस ने लिया है