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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
548
406

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Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 177

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P
paresh@dhakshinamurthy
from Kanchipuram, Tamil Nadu
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Auto transaction from debit to credit to cancel

Address:Chennai, Tamil Nadu, 600080
Website:Customerservice

Hai sir /mam,

I had made lots of Cal's to customer care and mailed but there is no response answer

My humble request to cancel my auto transaction amount from debit amount to credit card

Please cancel my auto transaction process please

My credit card number mentioned below

[protected]

Please cancel my auto transaction from debit to credit...
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A
amitsinghdheerawat
from Rajkot, Gujarat
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Vehicle Loan

Address:Jaipur, Rajasthan, 302021

I have a vehicle loan of EON number RJ14 CY1789 with the bank. Being A privy League customer we expect some regard towards the relation with bank. But this person Mr.Arun Singh, who calls himself Branch Manager Collections- [protected]- & his team member Mr. Abhishek Singh [protected] has been threatening my Father who is a senior citizen to harm me and my family if we don't deposit the dues against the loan. We been requesting that RBI has...
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R
rashmi sood
from Noida, Uttar Pradesh
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Unauthorised loan

Address:Ghaziabad, Uttar Pradesh, 201001
Website:[email protected]

मेरे फादर इन लॉ को कोटक महिंद्रा बैंक वालो ने बहुत परेशान कर रखा है. डेली कॉल कर क कह रहे है आपने जो लोन लिया है उसे पे करो जबकि उन्होंने कोई लोन नहीं लिया है। पता नहीं कैसे उनके...
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Address:Bangalore, Karnataka, 560066

I never tried myself opening an account in Kotak Mahindra. Agent asked many times and he explained about benefits with KM account. Then decided to open a salary account. I asked bank agent while opening an account, are there any charges if I not change my Salary account. He said, no sir you will not be a charge. Due to some reasons, I did not change my salary account. I did not get any intimation about charges and simply deducted 4000 rupees...
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V
varsha bobade
from Ahmedabad, Gujarat
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Debit Card Transaction declined but amount deducted

Address:Thane, Maharashtra, 420201

This is to inform you that on Saturday, 19th November, a transaction of Rs 1990 is failed but the amount has been debited from my account. I hereby want to claim for the refund of same amount.

Transaction Ref Nr :[protected]

Already spoken with Kotak customer care executives many times stilll not got refund.

Please let me know how long it will take to release the refund on my account....
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C
ChandruVLR
from Chennai, Tamil Nadu
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Incorrect transaction and wrongly debited amount

Address:Chennai, Tamil Nadu, 600061

I had swiped my Kotak bank debit card at a hotel, and got an sms stating the amount was debited from my account. But the card swiping machine was reset before printing the receipt and the transaction seems to be aborted.

Upon checking the last 3 successful transactions from that machine, mine was not present. I had to pay the amount again.

Then I tried to contact Kotak bank customer care to complain about it....
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B
Bikersane Rathizh
from Bengaluru, Karnataka
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Refund issue

Address:560068
Website:www.kotak.com

I ordered a product on Amazon on 13th December, 2016 and it get cancelled on 16th December, 2016. The amount was refunded by the amazon.In on 18th December, 2016, but still I haven't get the refund amount.

Amazon.in gave the refund details are: Authorization code for sale transaction 668624.
Refund Reference # 74332746353635204691503.

But I haven't get the refund yet....
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D
Dushyant Vatsa
from Gurgaon, Haryana
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Gift card

Address:New Delhi, Delhi, 110001
Website:www.kotak.com/complaint-form.html

I had asked for a gift card (value INR 11000) to be delivered to my address on 11th April 2016. The card was not delivered in 3 weeks, so I called up the home branch. 2 requests had been raised for tracking and delivering the card (1-[protected], 1-[protected]).
It's been 8 months and I've still not received the card. I recently raised another request on 6th December (not sure of the request number) to get the card delivered. When I...
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G
Ginyarora
from Delhi, Delhi
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Complaint about saving ac

Address:New Delhi, Delhi, 110092

My name is Gurvinder kaur. On 24th of november i applied online for saving av and next day on 25th november executive came to my residence and filled all the papers and transferred rs10000 to open an ac. Till 25th november to 27th December there is no ac been opened and i try to call them and mail them they don't reply. Executive Mr. Mithilesh who came to collect documents he is keep on repeating the same story today it will open. I try to...
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M
MAYANK AGARWWAL
from Noida, Uttar Pradesh
Jun 1, 2022
This thread was updated on Jun 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recovery agents

Address:New Delhi, Delhi, 110065

Sir,
Kotak banks have become like mafias they call u as cops with arrest warrant and then bombard at homes n start abusing senior citizen they operate from ghaziabad n credit card which are time barred 3 yes they give to agents.

This trend of action like cops n then coming to people's home is scary n extortion should be stopped it's very Scarry...
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M
mgwebmaster
from Mumbai, Maharashtra
Jul 30, 2022
This thread was updated on Jul 30, 2022
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Passbook issues from non-home branch

Address:Mumbai City, Maharashtra, 400089

Hi,

My kotak bank's home branch is noida, sector 19, and now i moved to mumbai since last 2 years and i can't go at my home branch for issue my passbook for use for address proof for passport.

Is it not possible to get my passbook from mumbai any branch?

Please provide this facility because what does mean of the centralized bank for one india one branch, we can do anything from any branch in...
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M
mhdakhil515
from Khammam, Telangana
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Credit card unblock

Address:Hyderabad, Andhra Pradesh, 500049

I I'm using my Kotak credit card since 3 years and my card CRN no 94224330.. due to some payment delay my card got block without information and even I cleared the full amount with Kotak collection team and phone banking person update for unblock my card... And after the complete payment I put the request to unblock my card and they ask me to wait for 7 working days and finally I received a call from Kotak stating that due to PM Modi demonatization...
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R
Rupesh Choudhary
from Bengaluru, Karnataka
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Access charges imposed on inactive account

Address:New Delhi, Delhi, 560067

Hi Team,

My account was opened with kotak mahibdra in december 2014 and pist which I had to move out of the town so never used my account for any transactions as never received an account opening kit from the bank to my address .But today after having a discussion with customer care I was informed that if account is inactive for two years in succession bank will automatically close the account but seems like it almost two...
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N
Niyagra Hora
from Mumbai, Maharashtra
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Wrong Information, No Support, No Solutions at Customer Care

Address:Mumbai City, Maharashtra, 400064
Website:kotak.com

Hi,

My CRN number is[protected].

After blocking my debit card and reissuing a new one with Kotak's representative.

I was told 14 Working Days Later by another representative that my card was never issued and it can not be issued online and I will have to go to the branch for issuing one which could only happen 3 days later after the weekend.

After which my net banking was blocked...
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P
Padamati Venkatesh
from Vijayawada, Andhra Pradesh
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Void-sale money

Address:Krishna, Andhra Pradesh, 5200010

I purchased 263rs on[protected] at KFC.but at time of bill pay. They debited 2630rs from my account.and so they make it as void sale.and said that bonk will refund the amount.16days has been passed but still I didn't get my money back.when I went to my Bank.they said that they are not responsible.when I go to KFC they are saying bank will return them.i don't know what to do.

Please help me with my problem....
+1 photos
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S
Sandykendre
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Online bill payment not credited.

Address:Pune, Maharashtra, 411029
Website:www.kotakmahindrabank.com

Hi Sir,
My name is Sandeep Kendre. I am struggling from10 days with kotak Mahindra bank, regarding 40, 0162 rupees not credited to my city bank credit card.
They were alwyas repled me, there back end team is working on it. Due to this delay city bank charged my 1207 rupees interest. Please can you help me for the same.
Mobile no -[protected]
Email - sandy.[protected]@gmail.com...
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Address:110063

Dear sir,

My crn[protected]

I applied for the cheque book on 7th december 2016 through customer care. Categorically i requested the executive to send it to kotak bank, paschim vihar, new delhi-63 & the executive assured me, while i enquired about it on 12 th, i was informed the cheque book despatched on my village address.

Neither kotak bank nor its courier blue dart have reach to my village....
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A
anand kapadia
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Blocking account access frequently

Address:Mumbai City, Maharashtra, 4000064

They block access to my account frequently without any reason and when I call them to complain they just beat around the bush and don't give any reason for the block. And they don't even unblock my access right away. I have to call them, email them, FaceBook them, Twitter them.. and even after all this they're still asking me "Pls elaborate what your problem is"... Serious audit is require of their customer record maintenance systems since...
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J
Jain Mohit
from Ahmedabad, Gujarat
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No response on complaint regarding wrong ATM debit on 6th Feb 16

Address:380051
Website:www.kotak.com

Dear Sir

I wanted to bring to your kind notice, the irregularity by Kotak Mahindra Bank, Satellite Branch, Ahmedabad. My complaint is pending from 6th Feb 16. The Bank has intentionally stopped responding to my follow up emails and the entire branch management as well as Bank Management are aware but they are harassing me by not responding.

You will be surprised to know that the Customer Service and the Nodal...
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K
k sathish
from Mumbai, Maharashtra
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Amount is not refunded in bank account

Address:600041
Website:patym to kotak transaction

Hello Team,

On previous week i made recharge to my number through Paytm, the payment transaction is successful but my recharge is unsuccessful from service provider end so i have cancelled the order, afterthat paytm team refunded those amount to my account. still in my account that amount was not credited. So please help on this.

My order no- [protected]
Paytm to bank transaction ID- [protected]br...
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