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Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Mar 26, 2026
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Kotak Mahindra Bank reviews & complaints page 181

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V
Vinodh Jeevanantham
from Salem, Tamil Nadu
Dec 8, 2016
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Address: Bangalore, Karnataka, 560078
Website: kotak.com

This is informing you that in my account charging like TBMS and i've attached screenshot with this email.. I noticed my account balance was in negative... Bank is deducted up to ~1400 rupees from my account, my colleague also charged like this and really got frustrated on this...

Pls resolve and credit amount to my acc. which you have debit...
I'M VERY UNHAPPY IN THIS BANK OTHERWISE WE HAVE TO RISE CONSUMER COURT FOR THIS ISSUES..

Kotak acc.no - [protected]
crn[protected]
Branch : J P Nagar
Santosh Tower, 15th Cross Road,
4th Phase, J.P. Nagar,
Bengaluru - 560078.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Dec 07, 2016
rijwan girach's response
My account is salary account opening by my company in 0(zero) balance but in my account last month 2400rs in the name of tbms? Plz refund my money kotak bank.
Nov 04, 2017
Updated by Vinodh Jeevanantham
I have faced and I finally quit there because I think thats the worst bank ever I have...
I have kotak salary account open by my company. But kotak bank deducted 2400 Rs in the tbms.
So please reverse my 2400rs.
Thank you.
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    A
    Amrit Khudania
    from Mangalore, Karnataka
    Dec 8, 2016
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    Address: Bangalore, Karnataka, 560078
    Website: kotak.com

    Hi.
    kotak bank keep charging deducting amount from my account in the name of low maintenance charges. in the starting your person didn't informed me that i was going to be charged if i don't maintain balance. we earn money by doing hard work and keep in bank so that we can save but if bank only keep on deducting amount from my account. and thing is if we are not working from were we will bring money to maintain balance. jut on 1st my salary got deposited and bank deducted all amount. such a fraud bank. even now we cant trust bank with our money. please return my money bank that money was earned by me after working very hard for 10 hours a day.
    These complain is against kotak bank.
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      A
      anishkkc
      Dec 8, 2016
      Resolved
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      Resolved

      Address: New Delhi, Delhi

      Hi, i am anish kumar my a/c no - [protected] from last 6 days i am waiting for the response of kotak mahindra bank but till now i will not get any response from kotak mahindra bank. On 02 dec 2016 bank deducted rs1380 from my salary account without any notification. I am out of town and i have no money in my bank account and pocket. I belong to middle class family and this amount is big for me which you deducted from my account in few seconds. I am facing many problems. Customer care service is very poooooor i will not get any response from them. I try to contact my lajpat nagar branch[protected]
      But they not pick my call from last 6 days and i also try to contact with all india kotak mahindra bank customer care department[protected] the number is always busy from last 6days. Overall i will get 0â„… response from the customer care department of kotak mahindra bank. Yesterday they provide me a useless email id - salaryhelpdesk. [protected]@kotak.com of their complaint care service and tell me to send your complaint by mail for response. I emailed them but till know i will not get any response from the customer care department. This bank have irritating and use less customer service. I think bank forget the customer care mean. Customers make the bank not bank make the customers. So please not make fool of common peoples.
      And refund my amount as soon as possible.
      Dec 12, 2016
      Complaint marked as Resolved 
      No response from last 10 days
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Dec 12, 2016
      Updated by anishkkc
      I am ANISH KUMAR my A/c no is [protected] and mobile no is [protected] from last 10days this my 5th complaint . On 02nd dec 2016 KOTAK MAHINDRA BANK deducted Rs1380 from my account without giving me any notification before deducting the amount. I face many problems due to this unexpected deduction from my account . From last 10days i try to contact with my KOTAK MAHINDRA BANK branch of lajpat nagar, new delhi[protected]
      But they not pick my call from last 10 days and i also try to contact with ALL INDIA KOTAK MAHINDRA BANK CUSTOMER CARE DEPARTMENT[protected] the number is always busy from last 10days.
      I am out station and i need of money facing many problems please refund my money.
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        P
        PujaOjha
        from Delhi, Delhi
        Dec 8, 2016
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        Address: New Delhi, Delhi, 110070

        Hi Kotak,

        This is informing you that in my DMAT Account is not closing after putting request for closing it. I have visited two time Kotak branch - Vasnt kunj, New Delhi. DMAT charge is also deducting from my account.

        I m very unhappy in this bank other wise we have to rise consumer court for this issues.

        Regards,
        Puja Kumari,
        Ac/No - [protected]
        Mobile - [protected]
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Fake bank deducted Rs 1380 without any notification and customer care service is very very poooooor...
        Got call from Bank employee and they are asking for OTP for closing DMAT. Is ther any process like this in bank.
        Hi,
        A/C No[protected]
        Branch - M.G Road
        As on 2-Dec-2016 my balance got deducted Rs 690. Two times that is Rs 1380. I want my Balance back to my account if not i am closing my Account.
        Warm Regards
        Mohammed Faizan
        +91 [protected]
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          Srinivasa rao Somineni
          from Hyderabad, Andhra Pradesh
          Dec 8, 2016
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          Address: Hyderabad, Andhra Pradesh, 500072
          Website: Kotak Mahindra Bank

          Please some one from Kotak bank give the information why this much amount (Rs 3910) debited as chrg :NMC from my account, I am using this account from long time, for every transaction I am paying charges why this is happen to me, I am not aware on this so some one look in this and transfer my money to me .Please let me know why this debit is happen

          Name:Srinivasarao Somineni
          Email:srinivasarao.[protected]@gmail.com
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            J
            jitendrappppp
            from Bengaluru, Karnataka
            Dec 7, 2016
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            Address: 560100
            Website: kotak mahindra bank

            Hi sir/madam,
            I have transferred 2000 rupees from icici bank to kotak mahindra bank (Crn[protected].
            & have only balance of 144 rupees.
            Your people only has come to our company in bangalore & requested to open the account. Now i will talk to my hr & management & shall not get allowed your bank representatives to visit my company.

            I have never saw such bank who deduct its own customer money at the name of some service charge.
            At the time of opening amount bank representative & told that i can maintained any lowest amount in the account.

            See pl. Return my money bank, i was thinking of making kotak mahindra bank account as a salary account. Now forget about it & i shall close this account if they dont return my money back. I shall raise this complain to higher authority as well.

            Pl. Send my money back to my account. It looks like bank is a big fraud.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              S
              Snehashis Bhowmik
              from Hyderabad, Telangana
              Dec 7, 2016
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              Address: 560008
              Website: www.kotak.com

              TBMS charges are applied in my account without prior information.. I tried to contact so many time from past 2 weeks also write mails to solutions.[protected]@kotak.com and service.[protected]@kotak.com. but no one replied.

              4 times they charged in 1 week..

              registered mail id : [protected]@yahoo.in

              I need a call back from kotak bank
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                M
                monica anthony
                from Bengaluru, Karnataka
                Dec 7, 2016
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                Address: Bangalore, Karnataka, 560032

                Regarding job I called a person named Jaya Roy on April 24th she said we should pay registration amount icici bank karolbag so I did and then next day I got call from a person abhishek he asked me to pay 7500 and then again for documentation 13700 . I did this because they assured me it will be refunded back to me then another person called me Sandeep Sharma he was from Kotak mahindra bank and the same way he also retook money from me to various accounts almost 230000/- pls help me I did it because I received all mails from [protected]@kotak mail I'd now all there phones are switch off I don't know Wat to do pls help me
                My number [protected]
                Sandeep-[protected]
                He is the main culprit
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Recently, in my employee account kotak mahendra bank deduced 300 due to non maintance of minimum balance, already he said this zero account, so please take action immediately and refund my money as soon as possible. i am already suffered same problem but this one will be repeating so many times. please reply as soon as possible. thankq. ..
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                  A
                  Ashwani Sengar
                  from Delhi, Delhi
                  Dec 7, 2016
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                  Address: Bikaner, Rajasthan, 334001

                  Sir,
                  I had taken Car Loan on 30.09.2004 of Rs. 1, 25, 000 EMI Rs.3105 for 48 Months. I already cleared all the EMI but in my Cibil Rs.75, 000 is outstanding so kindly please clear the same and release me NOC at earlist.

                  Loan Agreement No.75305221

                  Thanking You
                  Ashwani Kumar Sengar
                  S/o Ajay Singh Sengar
                  Behind Head Post Office, Bikaner.
                  Mob.[protected]
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    V
                    Vasantha Mateti
                    from Hyderabad, Telangana
                    Dec 7, 2016
                    Resolved
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                    Resolved

                    Hi kotak,

                    I am also facing this problem, there are tbms charges, cw charges, decl charges, non kotak atm charges.

                    What are all these? Without information how you are doing this unnecessary transaction. I am loosing 2000 rupees every month. Pls resolve and credit amount which you have debit, i am very unhappy in this bank for this kind o[censored]nneccessary deduction.

                    I will close account in kotak go with other and i will proceed with legal option also if you do not resolve this. No other banks are doing such thing, i am facing only with this.

                    Crn:37573084
                    Account no:[protected]
                    Account holder name:silvary premlatesh raj
                    Contact:[protected]@gmail.com ([protected])

                    Please provide solution for this.
                    —
                    Thank you.

                    Regards,
                    Vasantha m.
                    Dec 7, 2016
                    Complaint marked as Resolved 
                    Fraud calls are coming..Hence resolving
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      A
                      anishkkc
                      Dec 6, 2016
                      Resolved
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                      Resolved

                      Sir i am ANISH KUMAR my account number is - [protected] on 02 dec 2016 bank deducted Rs 1380 from my kotak salary account without any notification . Now i am out of town and i have no money in my account i facing many problems . And the kotak customer care no[protected] is always bsy i try to connect with the customer care department but the no is always busy from last 4days and i try to contact my branch of lajpat nagar[protected] they not pick my number from last 4days . I file an email complaint but they not respond my complaint . I am no satisfied by kotak Mahindra bank . Please refund my money .
                      Dec 12, 2016
                      Complaint marked as Resolved 
                      No response from bank last 10days
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Dec 07, 2016
                      Updated by anishkkc
                      I am ANISH KUMAR my account number is [protected]. On 02 dec 2016 bank deducted Rs 1380 from my salary account without giving me any information and notification . I am out of town and i have no money in my account and facing problems . The response of customer care dep is, 0â„… no response and KOTAK MAHINDRA BANK customer care services are very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very poooooor... I am not satisfied with your bank and your services no one pick my call from last 5days of lajpat nagar branch[protected]. And you all india kotak customer care number[protected] is busy from last 5days. I also file a complaint on KOTAK MAHINDRA BANK Email customer care service but i am not get any response from them. i am out of station and i have no money in my pocket. I want my money back. They think common men is fool they don't know the power of aam admi... I belong to middle class family and this amount is big for me which you deducted in few seconds ... I am not satisfied with KOTAK MAHINDRA BANK and Customer care service overall full team of the bank. So please refund my amount and don't make fool to common peoples who attached with your bank .

                      Thank you
                      ANISH KUMAR- [protected]
                      A/C NO -[protected]
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                        P
                        Pravish Shetty
                        from Mumbai, Maharashtra
                        Dec 5, 2016
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                        Address: Mumbai City, Maharashtra, 400703

                        I had a salary account with kotak mahindra, then switched to another company, that company had salary account in hdfc, i had around 1500 rs balance in my kotak account, now these kotak guys converted my salary account into savings account without informing me and deducted whole 1500 in the name of low balance charges and my balance is now zero, there is not even uniformity in their charges, its 900 one month 600 for another month, how can such a company be like a theif all other banks inform before making it a savjng and inform abt low maintenance charges. I demand a complete roll back and a payout of the money, while coming to it company campuses they beg us to open accounts and dnt reveal these details
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          J
                          Jayadisha
                          from Kodungallur, Kerala
                          Dec 5, 2016
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                          Address: Bangalore, Karnataka, 560098

                          Kotak mahindra bank suffering me from emi bounce charges from last month, my crn 37589493 as i am having 2 emi for 4th dated, as i agree that last month both emi bounced and i am liable to charges. The intelligence of kotak mahindra is instead of taking bounce charges single time they taking twice, i. E., they exactly charging on the same day when i keep exact amount for emi. For eg: i kept 15500 from both emi, they debited rs. 432, one got cleared and another got bounced, for the bounced one again they are charging when there is sufficient fund there for next clearing. Instead of charging rs. 864 they charged more than rs. 2000 no of bounces increased bcoz of charges deducted when amount is ready for clearing. Kindly stop this kind of looting customers money and give us justice.
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            Z
                            Zeal Karwa
                            from Mumbai, Maharashtra
                            Dec 5, 2016
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                            Address: Mumbai City, Maharashtra

                            Hi,

                            Myself zeal karwa my crn no. Is 67141228. I would like to request a refund of all the charges which have levied to my account. These are all unfair charges. There was no communication from kotak bank side for deducting the charges. They are deducting the amount from my account without informing me. They should have informed me for low balance in account. I would have taken the action. But no! They want to generate revenue from fradulent steps, by deducting money without informing customer. Every bank helps there customers, they suggest which is in the favor of customer, but in kotak bank case this is not the situation. Instead of helping their customers they are taking the advantage of money in there accounti!
                            Same is the case with my credit card, i would not like to repeat the situation. All the charges from start to end should be reversed.

                            I want the refund of all charges which is been deducted from my account. Please repay this money within 1 week.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              M
                              Maitri Vasudev
                              from Bengaluru, Karnataka
                              Dec 5, 2016
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                              Credit cards

                              Address: 560041
                              Website: www.kotak.com

                              About two months ago, kotak mahindra bank called me to tell me offer me a credit card with zero maintenance charges. I accepted, but after all the verifications, they decided to cancel my application without telling me anything about it. After about a month, they called again with the same offer. I declined, but after repeated such calls i agreed to give it another try. This time, i got sent two credit cards, both with an annual maintenance...
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                              A
                              Abhishek Shendwal
                              Dec 4, 2016
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana, 122001
                              Website: KOTAK.COM

                              Crn no[protected] — pls close credit card and bank account

                              All your employees are bunch of crooks... They neither pick calls nor responded on whatsapp...

                              Not expecting any response from your side...

                              Just learn from kotak bank how to make fool and loot some one..
                              3 days before, my account was showing rs. 81/- balance, and now it becomes zero (0)...
                              Next month, they will implement fine for not keeping adequate balance...

                              I had submitted account closure form in karol bagh branch on 1-nov-2016... After that they did not move a inch... Still waiting for account closure... Wastage of time to deal with you...

                              It means no one has processed my bank account closure form... All they want to loot the customer..

                              Also, my credit card is yet to be closed.. Even i have deposited all dues.. But no one is entertaining... (Credit card [protected])..
                              Jan 5, 2017
                              Complaint marked as Resolved 
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Dec 04, 2016
                              Updated by Abhishek Shendwal
                              Even after paying my all dues and requesting too much to customer care executives... i am not getting my credit card closed..

                              [protected],

                              CRN NO 37292609.

                              Every time, i receive mobile number of executive ...
                              Even several times calling him, he did not move an inch... Even not responding on whats app...

                              After every 15 days, they implement some charges etc ...

                              Need some action against these lethargic people ..
                              Verified Support
                              Dec 05, 2016
                              Kotak Mahindra Bank Customer Care's response
                              Dear Customer, Kindly share your issues & account details to solutions.[protected]@kotak.com so that we can look into it. ^Team Kotak
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                                R
                                raghava1287
                                from Bengaluru, Karnataka
                                Dec 4, 2016
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500016
                                Website: www.kotak.com

                                Hi i am an account my crn number is: 99510738 which is ing vysa bank which was later taken by kotak, on november 2 they have deducted money rs500 from my account after calling they said non maintaining charges for minimum balance for october then next day i deposited 50000 again they have deducted 900 from that. I do not know how they ate taking 1000, s for non maintaining minimum balance it is very bad
                                May 10, 2017
                                Complaint marked as Resolved 
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 05, 2016
                                Kotak Mahindra Bank Customer Care's response
                                Hi! Kindly share your account details to solutions.[protected]@kotak.com so that we can look into it. ^Team Kotak
                                Dec 05, 2016
                                Updated by raghava1287
                                Sure
                                Dec 05, 2016
                                Updated by raghava1287
                                Great another 1380 has been deducted today after raising the complaint

                                my CRN is : 99510738
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                                  R
                                  rronitkapoor
                                  from Pune, Maharashtra
                                  Dec 3, 2016
                                  Resolved
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                                  Resolved

                                  Loan amount not disbursed

                                  Address: Pune, Maharashtra, 411014
                                  Website: www.kotakbank.com

                                  Hi,

                                  I am sending you screenshots of the sanction letter and my additional post which I have been given a run around for disbursement.

                                  I signed everything and been given just false promises of the disbursal of loan amount. Some one says it will be done within 2 working days and some one says pending approval from internal team. Some person says DD has been sent and some day I have been told that funds have been...
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                                  Umesh sankla
                                  from Noida, Uttar Pradesh
                                  Dec 2, 2016
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110034
                                  Website: Google

                                  Dear Sir/Mam,

                                  I have the honor to stat that I have a saving account with kotak mahindra and for the insurance policy I have been advised one of your insurance team. They suggested that for three lakh policy my premium will be 4500 I got agree and I did it.but without my acknowledgement they made it 10 lakh policy with premium of 6700 which I don't want.

                                  I don't have any problems for the policy. But before making any changes that to without my acknowledgement you are not suppose to make any changes and deduct money from my account which you did.

                                  Kindly
                                  Jan 20, 2017
                                  Complaint marked as Resolved 
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Dec 02, 2016
                                  Updated by Umesh sankla
                                  Kindly do the right policy which i have been suggested for and stop behaving like cheaper one class in services and all for now and for future.
                                  Verified Support
                                  Dec 03, 2016
                                  Kotak Mahindra Bank Customer Care's response
                                  Dear Customer, Kindly write to us at [protected]@kotak.com along with your contact details for further assistance. ^Team Kotak
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                                    Pons Cedric
                                    from Mumbai, Maharashtra
                                    Dec 2, 2016
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                                    ECS return Charges

                                    Address: 605003
                                    Website: www.kotak.com/j1001mp/netapp/MainPage.jsp

                                    Hi,
                                    I have a salary accout with KOTAK bank and recently I have bought an home appliance from BajajFinserv EMI. In OCT 2016, my kotak salary account was not credited with salary as I was on Leave without Pay and Bajaj has tried to debit emi from my account twice & both failed.
                                    This month I was debited around 1250 as ECS return charge by Kotak. For the first failed transaction kotak had charged me 350 + 15% tax and for the second...
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