Kotak Mahindra Bank Complaints & Reviews

Hi, i am anish kumar my a/c no - [protected] from last 6 days i am waiting for the response of kotak mahindra bank but till now i will not get any response from kotak mahindra bank. On 02 dec 2016 bank deducted rs1380 from my salary account without any notification. I am out of town and i have no money in my bank account and pocket. I belong to middle class family and this amount is big for me which you deducted from my account in few seconds. I am facing many problems. Customer care service is very poooooor i will not get any response from them. I try to contact my lajpat nagar branch[protected]
But they not pick my call from last 6 days and i also try to contact with all india kotak mahindra bank customer care department[protected] the number is always busy from last 6days. Overall i will get 0℅ response from the customer care department of kotak mahindra bank. Yesterday they provide me a useless email id - salaryhelpdesk. [protected]@kotak.com of their complaint care service and tell me to send your complaint by mail for response. I emailed them but till know i will not get any response from the customer care department. This bank have irritating and use less customer service. I think bank forget the customer care mean. Customers make the bank not bank make the customers. So please not make fool of common peoples.
And refund my amount as soon as possible.

Hi Kotak,

This is informing you that in my DMAT Account is not closing after putting request for closing it. I have visited two time Kotak branch - Vasnt kunj, New Delhi. DMAT charge is also deducting from my account.

I m very unhappy in this bank other wise we have to rise consumer court for this issues.

Regards,
Puja Kumari,
Ac/No - [protected]
Mobile - [protected]

Please some one from Kotak bank give the information why this much amount (Rs 3910) debited as chrg :NMC from my account, I am using this account from long time, for every transaction I am paying charges why this is happen to me, I am not aware on this so some one look in this and transfer my money to me .Please let me know why this debit is happen

Name:Srinivasarao Somineni
Email:srinivasarao.[protected]@gmail.com

Hi sir/madam,
I have transferred 2000 rupees from icici bank to kotak mahindra bank (Crn[protected].
& have only balance of 144 rupees.
Your people only has come to our company in bangalore & requested to open the account. Now i will talk to my hr & management & shall not get allowed your bank representatives to visit my company.

I have never saw such bank who deduct its own customer money at the name of some service charge.
At the time of opening amount bank representative & told that i can maintained any lowest amount in the account.

See pl. Return my money bank, i was thinking of making kotak mahindra bank account as a salary account. Now forget about it & i shall close this account if they dont return my money back. I shall raise this complain to higher authority as well.

Pl. Send my money back to my account. It looks like bank is a big fraud.

TBMS charges are applied in my account without prior information.. I tried to contact so many time from past 2 weeks also write mails to solutions.[protected]@kotak.com and service.[protected]@kotak.com. but no one replied.

4 times they charged in 1 week..

registered mail id : [protected]@yahoo.in

I need a call back from kotak bank

Regarding job I called a person named Jaya Roy on April 24th she said we should pay registration amount icici bank karolbag so I did and then next day I got call from a person abhishek he asked me to pay 7500 and then again for documentation 13700 . I did this because they assured me it will be refunded back to me then another person called me Sandeep Sharma he was from Kotak mahindra bank and the same way he also retook money from me to various accounts almost 230000/- pls help me I did it because I received all mails from [protected]@kotak mail I'd now all there phones are switch off I don't know Wat to do pls help me
My number [protected]
Sandeep-[protected]
He is the main culprit

Sir,
I had taken Car Loan on 30.09.2004 of Rs. 1, 25, 000 EMI Rs.3105 for 48 Months. I already cleared all the EMI but in my Cibil Rs.75, 000 is outstanding so kindly please clear the same and release me NOC at earlist.

Loan Agreement No.75305221

Thanking You
Ashwani Kumar Sengar
S/o Ajay Singh Sengar
Behind Head Post Office, Bikaner.
Mob.[protected]

Hi kotak,

I am also facing this problem, there are tbms charges, cw charges, decl charges, non kotak atm charges.

What are all these? Without information how you are doing this unnecessary transaction. I am loosing 2000 rupees every month. Pls resolve and credit amount which you have debit, i am very unhappy in this bank for this kind o[censored]nneccessary deduction.

I will close account in kotak go with other and i will proceed with legal option also if you do not resolve this. No other banks are doing such thing, i am facing only with this.

Crn:37573084
Account no:[protected]
Account holder name:silvary premlatesh raj
Contact:[protected]@gmail.com ([protected])

Please provide solution for this.
—
Thank you.

Regards,
Vasantha m.

Sir i am ANISH KUMAR my account number is - [protected] on 02 dec 2016 bank deducted Rs 1380 from my kotak salary account without any notification . Now i am out of town and i have no money in my account i facing many problems . And the kotak customer care no[protected] is always bsy i try to connect with the customer care department but the no is always busy from last 4days and i try to contact my branch of lajpat nagar[protected] they not pick my number from last 4days . I file an email complaint but they not respond my complaint . I am no satisfied by kotak Mahindra bank . Please refund my money .

I had a salary account with kotak mahindra, then switched to another company, that company had salary account in hdfc, i had around 1500 rs balance in my kotak account, now these kotak guys converted my salary account into savings account without informing me and deducted whole 1500 in the name of low balance charges and my balance is now zero, there is not even uniformity in their charges, its 900 one month 600 for another month, how can such a company be like a theif all other banks inform before making it a savjng and inform abt low maintenance charges. I demand a complete roll back and a payout of the money, while coming to it company campuses they beg us to open accounts and dnt reveal these details

Kotak mahindra bank suffering me from emi bounce charges from last month, my crn 37589493 as i am having 2 emi for 4th dated, as i agree that last month both emi bounced and i am liable to charges. The intelligence of kotak mahindra is instead of taking bounce charges single time they taking twice, i. E., they exactly charging on the same day when i keep exact amount for emi. For eg: i kept 15500 from both emi, they debited rs. 432, one got cleared and another got bounced, for the bounced one again they are charging when there is sufficient fund there for next clearing. Instead of charging rs. 864 they charged more than rs. 2000 no of bounces increased bcoz of charges deducted when amount is ready for clearing. Kindly stop this kind of looting customers money and give us justice.

Hi,

Myself zeal karwa my crn no. Is 67141228. I would like to request a refund of all the charges which have levied to my account. These are all unfair charges. There was no communication from kotak bank side for deducting the charges. They are deducting the amount from my account without informing me. They should have informed me for low balance in account. I would have taken the action. But no! They want to generate revenue from fradulent steps, by deducting money without informing customer. Every bank helps there customers, they suggest which is in the favor of customer, but in kotak bank case this is not the situation. Instead of helping their customers they are taking the advantage of money in there accounti!
Same is the case with my credit card, i would not like to repeat the situation. All the charges from start to end should be reversed.

I want the refund of all charges which is been deducted from my account. Please repay this money within 1 week.

About two months ago, kotak mahindra bank called me to tell me offer me a credit card with zero maintenance charges. I accepted, but after all the verifications, they decided to cancel my application without telling me anything about it. After about a month, they called again with the same offer. I declined, but after repeated such calls i agreed to give it another try. This time, i got sent two credit cards, both with an annual maintenance...

Crn no[protected] — pls close credit card and bank account

All your employees are bunch of crooks... They neither pick calls nor responded on whatsapp...

Not expecting any response from your side...

Just learn from kotak bank how to make fool and loot some one..
3 days before, my account was showing rs. 81/- balance, and now it becomes zero (0)...
Next month, they will implement fine for not keeping adequate balance...

I had submitted account closure form in karol bagh branch on 1-nov-2016... After that they did not move a inch... Still waiting for account closure... Wastage of time to deal with you...

It means no one has processed my bank account closure form... All they want to loot the customer..

Also, my credit card is yet to be closed.. Even i have deposited all dues.. But no one is entertaining... (Credit card [protected])..

Hi i am an account my crn number is: 99510738 which is ing vysa bank which was later taken by kotak, on november 2 they have deducted money rs500 from my account after calling they said non maintaining charges for minimum balance for october then next day i deposited 50000 again they have deducted 900 from that. I do not know how they ate taking 1000, s for non maintaining minimum balance it is very bad

Hi,

I am sending you screenshots of the sanction letter and my additional post which I have been given a run around for disbursement.

I signed everything and been given just false promises of the disbursal of loan amount. Some one says it will be done within 2 working days and some one says pending approval from internal team. Some person says DD has been sent and some day I have been told that funds have been...

Dear Sir/Mam,

I have the honor to stat that I have a saving account with kotak mahindra and for the insurance policy I have been advised one of your insurance team. They suggested that for three lakh policy my premium will be 4500 I got agree and I did it.but without my acknowledgement they made it 10 lakh policy with premium of 6700 which I don't want.

I don't have any problems for the policy. But before making any changes that to without my acknowledgement you are not suppose to make any changes and deduct money from my account which you did.

Kindly

Hi,
I have a salary accout with KOTAK bank and recently I have bought an home appliance from BajajFinserv EMI. In OCT 2016, my kotak salary account was not credited with salary as I was on Leave without Pay and Bajaj has tried to debit emi from my account twice & both failed.
This month I was debited around 1250 as ECS return charge by Kotak. For the first failed transaction kotak had charged me 350 + 15% tax and for the second...

I am charged 977+977 for each month without intimation of maintaining the minimum balance today. I have been a customer for this bank from 2013 but now suddenly instead of paying interest on deposit to their customers they are charging us without inform about the conversion of salary account to savings.

And how can bank deduct money from our account without any consent. Even they do not generate receipt of the services against which they charge.

CRN# 65082785
Contact: [protected]@gmail.com

My account no - [protected]. I got some amount credited to my account and you deducted rs.1380 before even sending me the credit message i want my money back. You always deduct unexpected money from my account. Please refund my amount i am out of town right now and have neeed of money. Its very bad experience from this bank and not satisfied and i share this complaint on all social network and tell about the fake bank.