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Kotak Mahindra Bank Complaints & Reviews

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Last updated Mar 27, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
547
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 183

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S
Suveb Thakur
from Mumbai, Maharashtra
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Require a bank statement

Address:Mumbai City, Maharashtra, 400010
Website:On a phone call

Hi good afternoon, this complaint is subjected on requiring a bank statement. I have contact relationship manager of bank. (Santosh). As he was on leave he had given contact of jignasha (Bank relationship manager). But she directly not listen what i required and said to visit a bank for any queries. This is not good as a customer service and very bad reputation to a bank....
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S
sumitagrawal2110
from Mumbai, Maharashtra
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Inefficiency and goof up to send a simple cheque book

Address:560043
Website:kotak.com

Kotak mahindra bank works at the least efficiency and effectiveness. Asked to send a cheque book to a particualr branch and they are sending it to registered address and then to home branch and still the request is pending.
Request was raised on 13th october and even after 14 days, no resolution, i have raised so many complaints after that, still the managers are least bothered to consider it on priority
My question to kotak...
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S
sairma
from Bengaluru, Karnataka
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Debit card amc for corporate account. Fake promises

Address:Bangalore, Karnataka, 560037

Dear kotak bank, you cannot survive here like this giving false promises.

I have salary account in kotak and while opening they promised life time free debit card. But actually they are deducting annual maintinance charge, for more than two time i have raised a complaint but never responded. User 97594114 never concerned on customer hard earned money. Not getting how the debit card annual maintainace charge is debited for a...
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M
mamtasharma87
from Lucknow, Uttar Pradesh
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Bank

Address:Jaipur, Rajasthan, 302012

M a kotak bank customer.

I ve applied for credit card almost 3 months ago then i ve got the call to get the crdit card but in mean while ive changed the address, so ive updated the address in august then reapplied for the card, then I got a application confirmation on 30 sep that I am going to recive the card in in 5 to 7 working days as i checked it online with the help of application no which has been approved, but till today...
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R
R.Sgr
from Itimadpur, Uttar Pradesh
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Passbook required

Address:New Delhi, Delhi, 110087
Website:www.kotak.com

I require passbook of my saving account. My home branch is Gurgaon (IFSC code KKBK0000261) but I visited your Bhera Enclave branch (IFSC Code KKBK0004594) to get passbook. It is for the first time. At Bhera Enclave branch I was refused for passbook reason being that I will get passbook only from the Home Branch.
At present my home branch is 100 km from my current location. So it is not feasible for me to travel 100 km just to get passbook.br...
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U
Udyan Sharma
from Noida, Uttar Pradesh
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Demat account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.kotak.com

I have a demat account in Kotak Mahindra Bank linked with Kotak Securities. I have bought 4 NCD's in the period Dec'2011 - Dec'2013 and around 2 months back I was wondering when and how can I encash those NCD. So I downloaded statement for same from my Kotak Securities account and here comes the biggest surprise - For the NCD with transaction number X9500/10 and date 12/12/2011 there was no exchange order number generated but the amount was...
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S
sharma.rakesh936
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Due payment

Address:Mumbai City, Maharashtra

Hi my name is rakesh sharma last week I received a mail from kotak mahindra bank that my credit card payment is outstanding but I don't owe credit card so how they can send me the bill till last month they didn't sent me the bill so now how come they send me the same I want answer. Last year I applied for the credit card but due to some reason my application got rejected. I have mailed regarding the same but I did not got any reply or call...
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R
Rahul_2016
from Bhubaneshwar, Odisha
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Refund of amount of cancelled ticket

Address:Kolkata, West Bengal

Dear Sir,

This is to inform you that I have not yet received the refund of the cancelled ticket which was cancelled by me on 08th September 2016.

The details of which is mentioned as below:

PNR – [protected]
TRANSACTION ID – [protected]
CANCELLED DATE – 08/09/2016
CANCELLATION ID – [protected]
TRANSACTION AMOUNT – Rs. 3, 606.00
REFUND AMOUNT...
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J
Joshiprasad432
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst behaviour

Address:Bangalore, Karnataka, 560034
Website:www.kotak.com/j1001mp/netapp/MainPage.jsp

Hi,
I've raised a request to update my address in bank on 7th oct-2016 through kotak mahindra koramangala branch at bangalore. It was supposed to be updated within maximum 4 working days and is not updated till today. When i called the customer care number to ask the status/to make a complaint about this, i've faced a un-professional behavior from the escalation person and she disconnected my call without even allowing me to complete...
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S
sidd1187
from Delhi, Delhi
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Getting threatening calls from recovery agents

Address:New Delhi, Delhi, 110064
Website:Kotak mahindra bank

I had a kotak mahindra bank credit card. An from last 2 months i was not able to make the payment due to financial crisis. I explained the situation to the recovery agent but still i am getting a threatning calls to make the payment. Yeaterday i recived a call from gaurav jha and as per him "if i haven't made the payment by tomorrow they will do something wrong with me" i called the credit card department but they have a repetitive answer....
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B
balwant.singh7985
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RD redemption related

Address:226010
Website:www.kotak.com

I had opened two Rd's of 3000 and 1000 rs. each. But due to urgency of money, I had given application yesterday in Gomti Nagar, Lucknow branch. When i gave application to authorizer, she said to go to the teller counter, submit the application so that teller will make the entry in finnacle and then i will authorize the same. But when i gone to the teller counter, the staff said it will take 2 days for redemption.Till now not getting credit...
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S
Shailesh S Bhatt
from Rajkot, Gujarat
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Change in Bank details for Demat account - ING Vysya

Address:Jamnagar, Gujarat, 361305

Dear Sir

I am having following Demat accounts with Ing Vysa Bank

IN[protected] Shailesh S Bhatt
IN[protected] Shantilal J Bhatt

After the merger with Kotak Bank of ING Vysa Bank, Bank details in my demat account is not changed.

Also local bank is not having proper guidance how to change bank details as well as requisition for new delivery instruction book.br...
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G
guliaanil
from Chennai, Tamil Nadu
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Need your help

Address:Faridabad, Haryana, 121001

I have opened a zero balance account
(a/c number - [protected]) but now whenever i am asking to customer care executive then he is saying that its now saving account, so due to this they deducted my whole amount whichever i deposited in my account.
O how you could do it without any information to account holder. either reimburse my amount or i have to go consumer court....
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B
bibothi
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Foreclosure of my Personal Loan

Address:Mumbai City, Maharashtra, 401303

I have been trying to close my personal loan from ING VYSA which is now Kotak. The foreclosure amount was paid on 7th October and have been chasing the bank for acknowledgement, till date haven't received. The communication that i had received from ING vysa and kotak after migration was correct. However now on their system they have a different address for me and so when i call their bank customer service they decline to help me stating none...
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Be Curious
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak credit card blocked

Address:400089

This is benny stephan. I had received a credit card from kotak bank an year back and i had never used the credit card. I was planning to use the kotak credit card, however i was informed that the kotak credit card has been blocked. I was not given any information why the credit card has been blocked. Now i have put a request to cancel the kotak credit card as kotak bank has blocked the credit card without providing any explanation or acknowledgement.br...
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S
Skm Prabhu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with loan on credit card

Address:Bangalore, Karnataka, 560017

Hi,
This is prabhu and this is regarding complaint against kotak mahindra bank on my personal loan on credit card (Repayment on emi basis). I got a personal loan of rs.1, 50, 000 in kotak mahindra using credit card. The loan got credited on my acc on july month.in august month, kotak mahindra per-closed my personal loan without my approval (Preclosure includes 4% interest rate + processing fees). When i contacted customer care executives,...
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S
SandipT
from Mumbai, Maharashtra
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Do not received debit/net banking kit

Address:411023
Website:Kotak Mahindra Bank

Hello Team,

Before few months, me and my wife opened a joint account in KOTAK MAHINDRA bank, karve putala branch pune. we have submitted all the required documents and the cheque of Rs 10000. Few days ago we received the your account opened sms on our registered mobile number. but still we are waiting for Dabit card as well as Netbanking kit.

We are unable to call customer care as we dont have our complete...
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P
preetidixit
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic customer service and big time cheaters

Address:New Delhi, Delhi, 110009

It is the worst bank i have ever seen or heard. Pathetic customer service. Such irresponsible banking staff, you cant find in any bank. I opened junior account and also another savings account with kotak mahindra in 2015, nov.
Their erratic staff promised junior kit and coupons on the opening of the account. I also went ahead and bought an insurance plan wherein again, the final product was way different from what was offered.
On...
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DHANRAJ GOLLA
from Kaikalur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regard personal loan no. SPLN59986003

Address:Hyderabad, Andhra Pradesh, 500028
Website:Kotak mahindra bank

I agree with all details n confirmed.28/09/2016

loan confirmation[protected]GOLLA DHANRAJ

disb.[protected]@kotak.com

Wed 28/09/2016 12:28

Hide recipients

To:

golladhanraj;

Cc:

k.[protected]@kotak.com;

Santoshkumar.[protected]@kotak.com;

SPLN.[protected]@kotak.com;

Pldisb.[protected]@kotak.com;br...
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V
venkatesh Bhatt
from Bengaluru, Karnataka
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B33856277 worst service.

Address:560001

I have booked a consignment under awb no. B33856277, to miraj on 5th of september 2016. This been a worst experience with dtdc n decided will never ever use their services. There is no customer support division for enquiry most of the number updated are not valid. When bluedart delivered the consignment on the very next day in the address. Dtdc took almost a week n still ty are nt able to deliver.

Regards
Venkatesh...
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