Kotak Mahindra Bank Complaints & Reviews

Dear Consumer complaint desk,

I am writing this mail with a heavy heart.

I have bought a policy, from kotak, where in I was told that buying it will provide me with extra interest rate in my bank account.

But after sometime, I noticed that I was not provided with extra interest rate in my account.

I repeatedly raised the issue, but was informed by my relationship manager, that I should submit sweep money form to initiate it. This advice came after few months, it is not my fault that The representative did not get the form signed by me at the time of opening the account.

I want my loss to be filled.

I have tried the links of grevience email on kotak bank and on kotak insurance websites, but none functions correctly.

regards,
renu

Dear,
I am a former employee of Ing Vysya is now Kotak Mahindra Bank, Trivandrum branch, Kerala.I was under notice period from 3/10/2015 to 7/11/2015.
My last working day was November 7th 2015.I have completed the separation process in the systems also.
It has been more than three months since I have resigned from the bank, Still I haven't got any intimation regarding my relieving letter and F&F settlement. I have already sent a few mails regarding the same and still the issue is not resolved.This is just not the right way to treat your employees and if you can't treat your employees well, then how will you be able to satisfy your customers.I am fed up with sending mails and remainders regarding the issue.
Please consider this as an emergency request and kindly complete the remaining procedures as immediate as possible so that I could get my relieving letter and F&F settlement at the earliest.

My employee ID was 67698.

Please do the needful.


Regards,
Pramod Prem

This is with regard to your harassment for payment of creditcard of abn amro bank, I have repeatedly told that I have cleared my loan and closed the card,
But your representative has been humiliating and using abusive languages for quite some time,
This is not the way to deal with customers, Since I have not taken any loan from kotak Mahendra Bank,

Also you representative has been defaming me in our locality by calling all neighbours, friends and collegues, for which suitable action will be taken .

This is for your information lot of payments are not being shown in your statements.
Kindly check 16/10/2006 – cheque no105767 Rs.4511/-, 30th Oct 2006 cheque no 441049/- Rs.4821/-, 7thNov 2006 cheque no.[protected]/-, 30/05/2007 Rs, 4465 and 27 /06/2007 Rs.11785/-
Kindly look in to details and revert .

My CRN no 21290760, have recently got credit card from Kotak bank. During last month my outstanding was around 24000 which I was supposed to pay by 26th of January (due date). However there was a auto debit attempt by Kotak on 23/01/2016 for the outstanding. Have never given my consent for auto debit nor there was any intimation from Kotak bank that auto debit will be made on such date. Due to insufficient funds auto debit attmpt was failed and 500 Rs. was charged to my Cr card as penalty.. This is completely unfair trade practice on Kotak bank for auto debit without customer consent. Worst private banking services experienced.

Hi, I was told that I will get special interest rate on my bank account when I take policy . But I have not received any such interest rate.

I have tried meeting my relationship manager and other employees ay insurance office but have no relief.

the grievance form on kotak bank site and insurance site doesnot work properly. Please help. I can provide all details required for addressing my concern.

Regards,
Renu
[protected]

I have recieved a call from Kotak Bank customer care pertaining to late payment. Since, I was travelling I had called the "customer care" number multiple times. Today I get a call from this rude agent saying that I should find out from my relatives and people around me who are actually using credit card to find out the consequences of delayed payment. This is second time I have been treated in this manner. The bank is unable to provide any kind of service or customer "care". They will humiliate there customer if we fail to do payment on time. Seems more like hafta wassooli to me.

Also, beware agent calling from: [protected].(very dangerus and highly rude)

Also, do not ever ask them to call u back at 8 o'clock in evening. They will YELL!!

Regards,
Neha Bhushan

I am mr anant iswalkar and i am the customer of abhyudaya bank and for the withdrawal i requested to one of the kotak bank atm and amount deducted but not received

Hi

A New current a/c in my wife’s name M/s VARINDER KAUR & ASSOCIATES (C.A.) was applied from my wife VARINDER KAUR Saving A/C No. [protected] of ZERO BALANCE against the same all doc’s along with a cheque of Rs 50K was handed over to Mr. Pardeep Grover. The Ch. No. 000090 was cleared on 8th Jan'16, but still not recd. any confirmation for account opened/ queries for the same.

Pls. update current status & confirm, if you people are not able to open the same, pls. get the new a/c cancelled & transfer the fund’s in that saving account on priority


Regards
Gurpreet Singh
[protected]

There were some coupons I earned as per bank policy on usage of my credit card transactions but those coupons were invalid and I could not use them bank also agreed on this and asked for 48 hours to confirm on issue it's more than 300 hours and still no reply from bank I just get email from bank saying they require more time . I have escalated this to their customer care mail I'd and senior officials but no one takes ownership please help

My account is salaried account and maintaining minimum balance and later I shifted to different company. In our new company we dont have any tie up with the kotak and have visited to one of the branch for converting to saving account with minimum balance of 10k. They informed if salary is not crediting for 3 months the account will automatically convert into savings account. But now in account i was seeing 973.25 and 973.25 amount was deducted for not maintaining the minimum balance.

I, the undersigned am a kotak privy league credit card holder since late december 2013. The annual fee (Taken in advance) per year is 6000 plus taxes.In the first year the credit card company offered me very good deals like a nike voucher, taj epicure membership and 4 pvr movie tickets redeemable every quarter (Total of 16 per year). I was sold the credit card on this deal without mentioning any fine print.

The card got renewed...

Payment Rs.2000/- done as a full settlement including penalty charges on[protected] . Received acknowledgement as a reversal letter from executive of concerned party. still i am getting SMS & mails to pay the same with additional penalty calculated to till ....

I have been come to know that my Credit card ( [protected] ) has been blocked without giving me any Intimation. This is really shocking as I do not have any Bad credit or any Fraud with any other bank. I am using this only credit card which was offered when I took Personal Loan with Kotak.

THIS IS REALLY VERY PATHETIC SERVICE BY KOTAK MAHINDRA CARD TEAM.


I am still not understand why the card had been blocked even though I have been paying the bills on time.


It's my request to kindly take my request on approval basis to unlock the card.

I have also Dropped a mail at service.[protected]@kotak.com


Thanks and regards,


Rohit Kumar
+91-[protected]

Myself Preeti Kapoor has taken one credit card from Barclays Bank in 2006-07 (don’t know exactly). Already settled that account in 09, but now i started receiving calls from executive from Kotak Mahindra Bank is in contact with us saying that your dues are Rs. 22000 and you have to pay it. They settled the matter in amt Rs. 8000 in sept-2009 with my husband. I already have NOC. All these calls are made in odd hours and person is really abusive on phone. Please note as per RBI guidelines calls are to be made to the person on his/her number
How can we pay to third party. The bank persons are ready to show the concern letter regarding the dissolution of Barclays with them. But now I am totally confused weather to give the money or not? Is it authorized agency or they are cheating us? Please give me the suggestion or any concern consultant who can handle the matter.
After 5 years I got a call from someone claiming collection officer from Kotak. Person explained me that Kotak has taken over Barclay and the previous settlement letter is null and void. They also know how much i am earning.
Preeti kapoor

Dear Sir, Hope this email finds you well. I made a recharge of 199 on dated 22.DEC to Aircel through kotak net banking. Unfortunately, It couldn't success. I waited to back my recharge, then I called to both customer care Aircel and Kotak. Aircel customer care told me recharge didn't make successfully, at the same time Kotak customer care told me yes recharge didn't make success due to server problem. we will make it success or refund to your account. Then I went for email complain to Nodal officer orissa head. Kotak telling recharge to Aircel successful, Aircel took your money. Aircel telling recharge not made, ask kotak to refund your money. Still both company are denying my 199. I have emailed them several time, but instead of discussion each other they both are telling same. Please find the attached image and take action on it. Kotak Name: SATYAJIT NATH A/C no: ([protected]) Recharge to [protected] Thanks, Satyajit Nath

Joining fee is not informed me and when i received the card there is Rs.1999/- and Tax joining fee i have seen on the document. so immediately i have called customer care and given cancellation request on the same day, and after few days i have checked with customer care by request no, they said it is closed but still my issue is not resolved like vise i have given 3 request all closed and issue still not resolved. now 4th request opened today.

I had a term deposit with the bank and it got renewed on 5th Jan 2016. The amount was of 76K. I asked the bank how can I link that to my account. They told me the procedure but when I was trying this I got some error message. I again called the customer Care and they told me that I have one Credit card issued on this TD and asked me to cancel that credit card if I want to link that. I placed the request on 5th Jan itself to cancel my card and liquidate the amount. On 7th the request was fulfilled but since then the Term Deposit is not showing in my account. I am calling the customer care since then and they are giving me turnd around of 1-2 day every time. I also visited the branch they also can't see any detail and told me it is some technical issue and I should contact customer Care. When I am calling customer care banking dept. says that the issue with the credit card team and when I call credit card team they say that issue is with banking dept and none of them is helping. I am not sure to whom shall I reach.

Kotak credit card agent gave me time but he did not come. I spent 3 days time but they did not come . when I called credit card againt they told me I am coming but did not come. I waited 4 days but not come. I have all audio proff against kotak credit company.

I am jitendra Shrivastava from beniganj, Allahabad, U.P. Cont.[protected] Sir, mai bank ko Rs.11000/- ka (check no.75582 ICICI Bank)diya jo ki 10:12:2015 ko mere A/c se Paisa cut gaya Bt mera a/c aj tak nahi open hua bank me complane karne ke bad bhi kuchh nahi ho raha. Bank detail- Kodak Mahindra Bank 2, Sardar Patel Marg, Civil Lines, Allahabad, UP-211001. Please help me.

I visit ambadeep branch new delhi 0172 for account close 4 months complete no one close it staff torn my request take action on that staff ck cctv records . [protected]. Udit maheshwari