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Kotak Mahindra Bank Complaints & Reviews

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H
HariUday
from Chennai, Tamil Nadu
Feb 23, 2016
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Address: 600091

I have taken personal loan wants to fore-closure for that I called customer care department but they said it will take 30 working days to process the fore-closure letter, i had loan with ICICI and Citi they were immediately processed and closed the loan. Please send me Fore-closure letter to close my personal loan(Loan A/C No: SPLN[protected].

My mobile number : [protected]

Thanks,
Esai.
Feb 17, 2019
Complaint marked as Resolved 
Resolved the issue
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Hi Esai, can you please let me know what happened? Are they charging you the preclosure charges.
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    R
    Raju.kpatel
    Feb 23, 2016
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    Address: 380054

    My name is raju patel,

    My account is with kotak mahindra bank with drive in road branch, ahmedabad (Ac no. [protected]). I have salary account with zero balance and it is still salary account only. Before six months, i left the job till that time my salary was not credited to my account. (Please note it is still salary account only after living the job as well). Now kotak bank has deducted the charges of total 3000/- rupees for average monthly balance.

    I have filed the complaint in customer care of kotak bank. They replied me on my complaint after i have reminded them for four to five time. While i have argued that when it is still salary account then how can you deduct the charges then they told me that my salary was not credited since last six months. So i asked them that how can they deduct charge without informing or prior intimating to the customer. So they have replied me very rudely and told me that charged cannot me reversed.

    I got message from kotak bank, they asked for my contact number. I have replied back with my mobile number before 15 days but didn't get any call from them.

    My cell no: [protected]
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    I got message from kotak bank, they asked for my contact number. I have reolied back with my mobile number but didnt get any call from them.
    Dear Mr. Patel,

    As per our telecon, we have raised your issue to relevant authority and would update you on priority.

    ^Kotak Team
    Few months ago I have complained in Consumercomplaints.in on charges 687/- Rs deducted four times by Kotak Bank for Monthly Maintenance Balance without intimating me upon transfer of my account from salary account to normal account. Upon my complaint, I got call from your executive Ms. Bindiya from Shivranjani Branch. She has cleared my complaints and sent an email to Drive In branch to reverse charges wrongly deducted.

    However, they have not process the reversal of charged for two months. Then I had talked with branch manager of drive in at that time. I exactly don't know the name of Branch Manager but she was transferred to another branch before one and half month. She had always told me that charges will be reverted within 2 days. I called her every alternate day to get the update and got only one answer every time that charges will be deposited withing 2 days but for two months it was not reversed. Then she transferred to another branch. When I have called Kotak Bank Drive In branch, There is one another Branch Manager Ms. Bijal. She told me that Branch manager transferred so she was not knowing the case. I have again explain her. I don't know how your system is working, upon transfer of any executive others or new person is not knowing about old inquiries. Don't you have any proper systems to handle this?

    Now come again to main point, then again she told me that it will be reversed in 2 days. She has also taken around 10 days to reverse the charges but only half charges were reverted that is 1374. Here is the same case I called her on every alternate day and got answer that charges will be reverted in two days.

    Then I called again and this time one executive from your side Mr. Nagraj at drive in branch is handling my complaint. He is giving me commitment to reverse my remaining charges. Again here I was calling him every alternate day and got same answer that charges will be reverted in two days since last 15 days but my remaining charges was not yet reversed. Since last two days no one is receiving the call. I don't think that branch is closed since last two days.

    To get my charges reversed, I called at branch so many times that Call charges is now equals to charges deducted by you. I am not getting one point that every executives of yours gives me one answer that it will be reversed in two days. Is it a part of your training to executive?

    Please look into this and don't force me to complaint against bank to RBI and Consumer Protection Dept.
    Hi Friends

    I have salary account, 1000 was deducted from my account and they mention non maintaining minimum balance charges, now my balance is -313rs

    please note non maintaining minimum balance charges - 700 Rs per month

    I had to make more than 10 calls to the customer care they are not answer my calls, and customer care no[protected] was not a toll free when was call it takes 30 to 40 min to connect
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      K
      kdesai811
      from Pune, Maharashtra
      Feb 22, 2016
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      Address: Thane, Maharashtra, 401107
      Website: Consu,er complaints

      I am writing this e mail for the trouble suffered by me after applying for a personal loan.

      I had applied for a personal loan through your DSA based in thane whose address and contact details are mentioned below. I was informed by the DSA that we have a special offer running and kotak credit managers are visiting our office and giving a special approval.

      I had informed them earlier I have a CIBIL issue, but they told that it will be handled only the thing is that I will have to 5% commission on disbursal which will be shared by the Kotak employees since they will be clearing the loan.

      All the papers and details were given and verification was done at my residence and for office I was informed by the DSA that the same is handled by him and your case is approved and they took 9 cheques from me 8 in name of KMBL & 1 blank for 5 % commission and also the agreement was signed and given to them.

      In the span of providing the details they had given me e mail id of one Mr. Rohit Shukla id rohit.[protected]@kotak.com whom some details were sent via email.

      Since after signing the agreements and providing cheques the DSA people stopped receiving my calls, hence I called up Mr. Rohit that what is the status and he informed that the case is rejected.

      In last week after the rejection I requested Mr. Rohit that it I provide the guarantor can the case be re reviewed, he told that will check back and get back to me but after 4 days he informed me that he is working on a notice period and I can contact him after 3 to 4 months and he will help me out.

      I don t understand that how is the banking system working where in guys like us are suffering for doing small mistakes and getting trapped.

      Request you to please help me in the same case.

      Contact details of DSA:

      Address: B Santoshi Niwas basement behind Punjab national bank near Jagdish book depot Thane West

      Contact No s :

      1) Zoya khan : [protected] [protected]@gmail.com
      2) Akash naik:[protected] [protected]@gmail.com
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        R
        Ravi Yelamareddy
        Feb 21, 2016
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        Address: 500082
        Website: www.kotakmahindrabank.com

        I'm writing this to get very irate about the kotak mahindra card service which i had ever never seen this kind of fake commitments and worest services . I had card in this which I was did wrong to choose the card at the time of giving card the people confirm nothing but after using the card we are getting additional charges which is not explained, that too they charged like any thing. Bloody **** services I had already posted in Twitter and face book for this bloody services

        Regards
        Ravi yelamareddy
        [protected]
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          D
          Deepak Rai
          from Ahmedabad, Gujarat
          Feb 20, 2016
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          Address: Pune, Maharashtra
          Website: kotak.com

          I have an ING home loan which is now taking care by kotak after kotak took over ING. They do not have right information updated at kotak online portal and neither customer care of kotak is helpful. I had made a part payment in dec2016 which is not reflected in my statement and however they had confirmed the payment is received. It means they cheating me charging additional interest which I am not accountable to pay.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Typo. Part payment done on Dec 2015
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            D
            Diwakar Poojari
            from Mumbai, Maharashtra
            Feb 20, 2016
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            Address: Mumbai City, Maharashtra

            I have enrolled for credit card as it was free with my savings account. I am not using credit card but as they told that it would be free I accepted it. Now they are charging annual fee. When I contacted the customer support they told that i[censored] have used it for at least 15k then there would not have been any credit card annual fee. When I asked him to cancel my credit card he told that they cannot cancel unless due is cleared. I have uses credit card only once for which I have made the payment instantly. When they are giving credit card they tell it's free and now they tell that only i[censored] have made 15k payment through credit card then it will be free. This is really cheating customers. I need to get my credit card cancelled and I am not going to pay the annual fee because I have not used credit card. As it was free I had accepted it.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              A
              akhileshshukla03
              from Mumbai, Maharashtra
              Feb 20, 2016
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              Unwanted auto debit failure charges and over limit charges in my credit card statement

              This is last mail which send to bank on[protected] where Bank is not taken any action till date and funny thing is that last 6 month I had not done a single expenses through this card and only made payment to bank which is almost[protected] but because of bank wrong charges my card is Over limit almost 5000 and wrong charges is (Auto Debit Failure - 600X12=7200 & Over limit charges 600X6=3600) and they I should make this payment to bank br...
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              S
              susheel deora
              from Mumbai, Maharashtra
              Feb 19, 2016
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              Address: Surat, Gujarat, 395007

              This is in relation to a business loan taken from ABN AMRO BANK as on Sep 25, 2008 for rupees 5 lacs. My loan account number is 9490963. The loan was taken at the Name of Escon International, surat. I have already paid them 578457/-
              As abn bank was closed in 2012, even after our follow-up no trace of the company was found for four years and suddenly Kotak Mahindra bank (pune head office) comes in picture.
              Some three months ago I received a phone call from so called Delhi police inspector He told me that a non-bail able warrant has been filed against me and their team is ready to come to Surat to arrest me if payment is not made within 2 hours. He threatened me that if within two hours I do not make payment, tomorrow I will be in jail for ten years. I got depressed and lost control of my mind. That time I did not have any option other than to do as per their directions. He told me to contact Kotak Advocate Kotak Advocate told me that Kotak Bank has filed a case of 1, 32, 000 in court to recover the pending dues.(As per my account only 18077 is pending while as per their account it is 36154/-). He told me that I will have to pay at least 43800/- and directed their Pune head office to collect cheques on an immediate basis. He told me that until I send cheques to pune kotak office, the arrest warrant would not be withdrawn. The situation for me worsened and I felt as if someone threatening me to write cheques on a Gun -point. I was so terrorized with their threats that I had to give them two cheques. They did not give me time to explain my present situation and wanted cheques at any cost.
              Now their Manager is threatening me with dire consequence even though it’s their mistake. Even after sending full details in email Their so called manager at pune branch Mr Akash is threatening me,
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Feb 19, 2016
              Updated by susheel deora
              This is the original email sent to kotak Mahindra bank

              To
              The Manager
              M/s Kotak Mahindra bank
              pune

              SUB: Threats by Kotak Mahindra Bank

              Dear Sir
              This is in relation to a business loan taken from ABN AMRO BANK as on Sep 25, 2008 for rupees 5 lacs. My loan account number is 9490963. The loan was taken at the Name of Escon International, surat. I susheel deora is the proprietor of the firm. I have already paid them 578457/-
              The loan tenure was fixed for 36 months and I made payment of 35 installments on a regular basis. (As per their statements two installments are pending). ABN Ambro Bank was dissolved in 2012 and their Surat loan department got closed. At that time, I visited their ABN, Surat office a lot of time to make payment but after three visits, they told me to contact on an email ID they gave. On Friday, September 28, 2012, I did sent an email to them and requested them to give me details of my pending loan but no answer was received for four months.I just received emails that your request have been forwarded and concern person would contact me. I contacted on the mobile number given by them and I was told that process of takeover is still not over and we will contact you soon. I am attaching a copy of the email sent to the respective person. That time I was in a position to pay the loan after verifying my statement.
              Some three months ago I received a phone call from so called Delhi police inspector (Ashok chauhan, as he mentioned his name), the number from which I received calls are ([protected] and[protected].)He told me that a non-bailable warrant has been filed against me and their team is ready to come to Surat to arrest me if payment is not made within 2 hours. He threatened me that if within two hours I do not make payment, tomorrow I will be in jail for ten years. I got depressed and lost control of my mind. That time I did not have any option other than to do as per their directions. He told me to contact Kotak Advocate ( AK-SHARMA-[protected] ) Kotak Advocate told me that Kotak Bank has filed a case of 1, 32, 000 in court to recover the pending dues. He also told that they had sent notice three times. The notices were not received by me as I had to close rented factory in 2013. He told me that I will have to pay at least 43800/- and directed their Pune head office to collect cheques on an immediate basis. He told me that until I send cheques to pune kotak office, the arrest warrant would not be withdrawn. The situation for me worsened and I felt as if someone threatening me to write cheques on a Gun point. I was so terrorized with their threats that I had to give them two cheques. They did not give me time to explain my present situation and wanted cheques at any cost.
              At present, my business is closed and I have a lot of liabilities to pay. I cannot meet even my daily expenses. Just with the fear of arrest, I was forced to write cheques. At present, I am not in a position to make full amount. W requested Kotak for settlement but they denied by saying that we will recover full amount including legal expenses. Recently I was threatened with the name of MR Aual Modi by saying that he will recover the full amount.
              These people are not listening anything. They do not want to consider the email sent by me in 2012, which clearly indicated my intention to make payments. These people are threatening clients and getting cheques from them. When a client is unable to honor the cheques, they threaten to file a legal case of 138. The mistakes have been from their side as for four years[protected] no follow-up was made. Suddenly Kotak comes in the picture and starts harassing clients. They have set targets for collection managers and these people terrorize clients. we offered them a reasonable amount but they rejected the proposal.
              At present. their pune head office is handling the matter and concerned persons names are as follow.
              1)Vidhya.Bhosale
              2)Mr Akash
              I request you to direct them not to terrorize and give harassment and settle the amount that we can pay because this is not our mistake. We are absolutely in no position to make full payment. Again cheques were collected by threatening. We have all recording of the threatening calls received from Delhi.
              Dear Mr. Deora,

              Sorry for the inconvenience caused to you.

              We have forwarded your issues to concern team who will investigate and get in touch with you at the earliest.

              ^Kotak Team
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                U
                Uday Datrak
                from Delhi, Delhi
                Feb 18, 2016
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                Address: Hyderabad, Andhra Pradesh, 500020

                Hi Sir,

                I am Uday and I took Kotak bank salary account in 2011 when I was working with Wipro. After few days my debit card stopped working because of damage to magnetic stripe on debit card, at that time I was in chennai and I went to chennai kotak bank and reported the same and took 5000 rupees cash. In the same chennai branch I filled the form for new debit card to send it to my homeadddress but I didn't receive. I followed up and no use. Due to that I switched to other bank account t to survive in different state.

                I have around 24, 000 rupees in my Kotak bank account but that is on hold now for not getting salary in my account and they are saying I have to pay 2000 more to close the account. That will be 26000 fine for not using corporate account. This is too much for the normal employee.
                I am from Hyderabad and I visited the form to activate the account and bow my account is active.
                I want to get my 20000 rupess available in my account. I request the management to show some sympathy on hardworking employee and to waive off the fine.

                I am shocked to hear that Kotak is charging 900 rs fine per month for non active account.


                I can be reachable on. pay my balance from the account.
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Dear Mr. Kumar,

                Sorry for the inconvenience caused to you.

                We have raised your issues to relevant team to investigate and update you on priority.

                ^Kotak Team
                Dear sir,

                I got a call from Kotak bank and I tried to reach the customer care twice but I am getting message as 'they are experiencing technical issues at 11:53 IST on 19-feb-2015.

                Secondly I see the major flaws from kotak mahendra bank, The main reason for inactive account is I was working in chennai and I lost the magnetic strip on my debit card. so I tried customer care and they are not ready to help as my phone number was changed. so I visited chennai Velacherry branch and told the problem they have given me a paper to fill the request to cash out 7000 rs on 12march 2012. on the same day I carried the original password with all the bank documents and filled the form for new debit card form request on same day.
                while filling the form I said I want the debit card to my Home address for 2-3 times and they sit opposite to me and helped me to fill each and every line in the form.
                even after filling the form I didnt the debit card so I fed up with the Kotak bank people and took other bank account to survive in different state.

                I want my money back, unnecessarly they didnt provide me the debit card and made me to goto other bank account.

                its purely the bank issue, they do t have proper tracks, ask them to contact velacherry branch and look into the records for particular date.

                very poor banking service and making me panic over phone calls. I want to close this account and get my money back ASAP.

                I am in desperate need of money, I activated the account from dormant just for my money, now again if you keep on deduct the money. its a mental harassment.


                everything happend because of not issuing a new debit card. now dont blindly say as you didnt see the request, its a problem from your internal branches. i cant run behind the branches in new city.
                Dear Mr. Kumar,

                Trust our bank official has spoken with you and addressed your issues.

                ^Kotak Team
                I have taken personal loan wants to fore-closure for that I called customer care department but they said it will take 30 working days to process the fore-closure letter, i had loan with ICICI and Citi they were immediately processed and closed the loan. Please send me Fore-closure letter to close my personal loan(Loan A/C No: SPLN[protected].

                My mobile number : [protected]

                Thanks,
                Esai.
                Dear sir,

                A lady from Hyderabad Kotak Mahendra branch called me on 19th Feb saying that they will deposit deducted money back to my account every quarterly to me and they said they will get back to me in sometime for this process, 10 days has been passed and no one called me.
                they said they will get back to me for further processing, and also they said not to do anything with the account unless they approach me.

                Please inform the same to Hyderabad branch, this process is taking longer than expected. I am too worried about this.

                Please call me on [protected] ASAP.
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                  J
                  Jainvi sons
                  from Gurgaon, Haryana
                  Feb 18, 2016
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                  Address: Gurgaon, Haryana

                  Dear Consumer complaint desk,

                  I am writing this mail with a heavy heart.

                  I have bought a policy, from kotak, where in I was told that buying it will provide me with extra interest rate in my bank account.

                  But after sometime, I noticed that I was not provided with extra interest rate in my account.

                  I repeatedly raised the issue, but was informed by my relationship manager, that I should submit sweep money form to initiate it. This advice came after few months, it is not my fault that The representative did not get the form signed by me at the time of opening the account.

                  I want my loss to be filled.

                  I have tried the links of grevience email on kotak bank and on kotak insurance websites, but none functions correctly.

                  regards,
                  renu
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    P
                    Pramod Prem
                    from Mumbai, Maharashtra
                    Feb 16, 2016
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                    Address: Thiruvananthapuram, Kerala, 695012

                    Dear,
                    I am a former employee of Ing Vysya is now Kotak Mahindra Bank, Trivandrum branch, Kerala.I was under notice period from 3/10/2015 to 7/11/2015.
                    My last working day was November 7th 2015.I have completed the separation process in the systems also.
                    It has been more than three months since I have resigned from the bank, Still I haven't got any intimation regarding my relieving letter and F&F settlement. I have already sent a few mails regarding the same and still the issue is not resolved.This is just not the right way to treat your employees and if you can't treat your employees well, then how will you be able to satisfy your customers.I am fed up with sending mails and remainders regarding the issue.
                    Please consider this as an emergency request and kindly complete the remaining procedures as immediate as possible so that I could get my relieving letter and F&F settlement at the earliest.

                    My employee ID was 67698.

                    Please do the needful.


                    Regards,
                    Pramod Prem
                    Mar 11, 2016
                    Complaint marked as Resolved 
                    Finally, the company credited my f&f into my account.They have intimated me via mail dated 19/2/2016 that they will provide the complete f&f settlement at the earliest.Thank you.
                    Dear Mr. Prem,

                    Really sorry to hear that!

                    We have forwarded your concerns to relevant team. Request you to please coordinate with your respective HR.

                    ^Kotak Team
                    Kotak HR team has contacted me via mail and they have assured me that I will get my F&F within 30 days.
                    The HR team have sent a mail on 19/02/16 intimating that My F&F is under process and will be credited to my account within 30 days.Still waiting for the same..
                    Dear Kotak Team,

                    I was employee of ING Vysya Bank for 12th March 2012 to 28th March 2015. I left organization on 28th March 2015 and received a provisional relieving letter through email on 30th March 2015.

                    I have received the full and final payment on 19th May 2015 however till date i have not received the Formal relieving letter from Kotak Mahindra Bank (ING VYSYA BANK). i have also missed to send any reminder somehow got this communication so writing here for quick support.

                    If any other email details where i need to write the request please share with me.

                    Ex Employee Name - Kanhaiya Jha
                    Employee Code - 0021252
                    Email Id - [protected]@gmail.com
                    Contact details - [protected]
                    Department - Information Technology - Change Delivery

                    Regards,
                    Kanhaiya
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                      S
                      Shailaja Santosh Hegde
                      from Ahmedabad, Gujarat
                      Feb 9, 2016
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                      Resolved

                      Address: Thane, Maharashtra, 400604
                      Website: www.kotak.com

                      This is with regard to your harassment for payment of creditcard of abn amro bank, I have repeatedly told that I have cleared my loan and closed the card,
                      But your representative has been humiliating and using abusive languages for quite some time,
                      This is not the way to deal with customers, Since I have not taken any loan from kotak Mahendra Bank,

                      Also you representative has been defaming me in our locality by calling all neighbours, friends and collegues, for which suitable action will be taken .

                      This is for your information lot of payments are not being shown in your statements.
                      Kindly check 16/10/2006 – cheque no105767 Rs.4511/-, 30th Oct 2006 cheque no 441049/- Rs.4821/-, 7thNov 2006 cheque no.[protected]/-, 30/05/2007 Rs, 4465 and 27 /06/2007 Rs.11785/-
                      Kindly look in to details and revert .
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Dear Ms. Hegde,

                      We have forwarded your concern to relevant team to check and update you the status.

                      ^Kotak Team
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                        A
                        ashokan mathivanan
                        from Darbhanga, Bihar
                        Feb 6, 2016
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                        Address: 600017
                        Website: www.kotakbank.com

                        My CRN no 21290760, have recently got credit card from Kotak bank. During last month my outstanding was around 24000 which I was supposed to pay by 26th of January (due date). However there was a auto debit attempt by Kotak on 23/01/2016 for the outstanding. Have never given my consent for auto debit nor there was any intimation from Kotak bank that auto debit will be made on such date. Due to insufficient funds auto debit attmpt was failed and 500 Rs. was charged to my Cr card as penalty.. This is completely unfair trade practice on Kotak bank for auto debit without customer consent. Worst private banking services experienced.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          J
                          Jainvi sons
                          from Gurgaon, Haryana
                          Feb 5, 2016
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                          Address: 122011
                          Website: kotak insurance policy and bank

                          Hi, I was told that I will get special interest rate on my bank account when I take policy . But I have not received any such interest rate.

                          I have tried meeting my relationship manager and other employees ay insurance office but have no relief.

                          the grievance form on kotak bank site and insurance site doesnot work properly. Please help. I can provide all details required for addressing my concern.

                          Regards,
                          Renu
                          [protected]
                          Hi, I was told that I will get special interest rate on my bank account when I take policy . But I have not received any such interest rate.

                          I have tried meeting my relationship manager and other employees ay insurance office but have no relief.

                          the grievance form on kotak bank site and insurance site doesnot work properly. Please help. I can provide all details required for addressing my concern.

                          Regards,
                          Renu
                          [protected]
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                            Neha Bhushan
                            from New Delhi, Delhi
                            Feb 2, 2016
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana

                            I have recieved a call from Kotak Bank customer care pertaining to late payment. Since, I was travelling I had called the "customer care" number multiple times. Today I get a call from this rude agent saying that I should find out from my relatives and people around me who are actually using credit card to find out the consequences of delayed payment. This is second time I have been treated in this manner. The bank is unable to provide any kind of service or customer "care". They will humiliate there customer if we fail to do payment on time. Seems more like hafta wassooli to me.

                            Also, beware agent calling from: [protected].(very dangerus and highly rude)

                            Also, do not ever ask them to call u back at 8 o'clock in evening. They will YELL!!

                            Regards,
                            Neha Bhushan
                            Complaint marked as Resolved 
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 02, 2016
                            Kotak Mahindra Bank Customer Care's response
                            Dear Neha, We are really sorry for the inconvenience caused. Kindly drop us a mail at service.[protected]@kotak.com with all the details so that we can investigate. Thanks and regards, Kotak team
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                              sagar iswalkar
                              from Mumbai, Maharashtra
                              Jan 29, 2016
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                              Address: Mumbai City, Maharashtra, 400104

                              I am mr anant iswalkar and i am the customer of abhyudaya bank and for the withdrawal i requested to one of the kotak bank atm and amount deducted but not received
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret for the inconvenience caused to you.

                              We request you to please cordinate with abhyudaya bank.

                              ^Kotak Team
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                                Gurpreet2510
                                from Noida, Uttar Pradesh
                                Jan 28, 2016
                                Resolved
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                                Resolved

                                Address: 110092
                                Website: www.kotak.com

                                Hi

                                A New current a/c in my wife’s name M/s VARINDER KAUR & ASSOCIATES (C.A.) was applied from my wife VARINDER KAUR Saving A/C No. [protected] of ZERO BALANCE against the same all doc’s along with a cheque of Rs 50K was handed over to Mr. Pardeep Grover. The Ch. No. 000090 was cleared on 8th Jan'16, but still not recd. any confirmation for account opened/ queries for the same.

                                Pls. update current status & confirm, if you people are not able to open the same, pls. get the new a/c cancelled & transfer the fund’s in that saving account on priority


                                Regards
                                Gurpreet Singh
                                [protected]
                                May 24, 2016
                                Complaint marked as Resolved 
                                closed
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Dear Mr. Singh,

                                At the outset please accept our sincere apologies for the inconvenience caused to you.

                                We would like to inform you that, we have raised the issue to our concerned division for having the same checked and we shall revert to you at the earliest. We request your co-operation in the interim

                                Assuring you of our best services at all times.

                                Thanks and regards,
                                Kotak Team
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                                  Vicky Bishnoi
                                  from New Delhi, Delhi
                                  Jan 27, 2016
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                                  Address: 221002

                                  There were some coupons I earned as per bank policy on usage of my credit card transactions but those coupons were invalid and I could not use them bank also agreed on this and asked for 48 hours to confirm on issue it's more than 300 hours and still no reply from bank I just get email from bank saying they require more time . I have escalated this to their customer care mail I'd and senior officials but no one takes ownership please help
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    suman.kuppa
                                    from Delhi, Delhi
                                    Jan 27, 2016
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                                    Address: 560085

                                    My account is salaried account and maintaining minimum balance and later I shifted to different company. In our new company we dont have any tie up with the kotak and have visited to one of the branch for converting to saving account with minimum balance of 10k. They informed if salary is not crediting for 3 months the account will automatically convert into savings account. But now in account i was seeing 973.25 and 973.25 amount was deducted for not maintaining the minimum balance.
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    Hi All,

                                    We should all together complaint and should go legally against bank to stop on this.
                                    They have deducted around 6k from my inoperative account on the name of Non maintenance charges .


                                    Regards,
                                    Dear Customer,

                                    Sorry for the inconvenience.

                                    We would be glad to address your issues. Please share your contact/account number at solutions.[protected]@kotak.com

                                    ^Kotak Team
                                    I have already shared my A/c etc. details with bank at solutions.[protected]@kotak.com, 1-2 months ago and i have not hear anything on this matter after sending my details to bank.

                                    As i requested bank to close/inactive my account but Bank is not closing my in-operative a/c to gain our money on the name of NMC ( non maintenance charge ).


                                    Regards,
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                                      rajivk11
                                      from Mumbai, Maharashtra
                                      Jan 26, 2016
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                                      Complaint against kotak credit cards

                                      I, the undersigned am a kotak privy league credit card holder since late december 2013. The annual fee (Taken in advance) per year is 6000 plus taxes.In the first year the credit card company offered me very good deals like a nike voucher, taj epicure membership and 4 pvr movie tickets redeemable every quarter (Total of 16 per year). I was sold the credit card on this deal without mentioning any fine print.

                                      The card got renewed...
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