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Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 25, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
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Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 196

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This is last mail which send to bank on[protected] where Bank is not taken any action till date and funny thing is that last 6 month I had not done a single expenses through this card and only made payment to bank which is almost[protected] but because of bank wrong charges my card is Over limit almost 5000 and wrong charges is (Auto Debit Failure - 600X12=7200 & Over limit charges 600X6=3600) and they I should make this payment to bank br...
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susheel deora
from Mumbai, Maharashtra
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Threatening calls from manager

Address:Surat, Gujarat, 395007

This is in relation to a business loan taken from ABN AMRO BANK as on Sep 25, 2008 for rupees 5 lacs. My loan account number is 9490963. The loan was taken at the Name of Escon International, surat. I have already paid them 578457/-
As abn bank was closed in 2012, even after our follow-up no trace of the company was found for four years and suddenly Kotak Mahindra bank (pune head office) comes in picture.
Some three months ago...
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Uday Datrak
from Delhi, Delhi
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24000 rupees fine for inactive corporate account

Address:Hyderabad, Andhra Pradesh, 500020

Hi Sir,

I am Uday and I took Kotak bank salary account in 2011 when I was working with Wipro. After few days my debit card stopped working because of damage to magnetic stripe on debit card, at that time I was in chennai and I went to chennai kotak bank and reported the same and took 5000 rupees cash. In the same chennai branch I filled the form for new debit card to send it to my homeadddress but I didn't receive. I...
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Jainvi sons
from Gurgaon, Haryana
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Promise of special interest rate on buying an insurance policy

Address:Gurgaon, Haryana

Dear Consumer complaint desk,

I am writing this mail with a heavy heart.

I have bought a policy, from kotak, where in I was told that buying it will provide me with extra interest rate in my bank account.

But after sometime, I noticed that I was not provided with extra interest rate in my account.

I repeatedly raised the issue, but was informed by my relationship manager, that I...
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Pramod Prem
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Full & final settlement and relieving letter not received.

Address:Thiruvananthapuram, Kerala, 695012

Dear,
I am a former employee of Ing Vysya is now Kotak Mahindra Bank, Trivandrum branch, Kerala.I was under notice period from 3/10/2015 to 7/11/2015.
My last working day was November 7th 2015.I have completed the separation process in the systems also.
It has been more than three months since I have resigned from the bank, Still I haven't got any intimation regarding my relieving letter and F&F settlement. I have...
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Shailaja Santosh Hegde
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credt card payment

Address:Thane, Maharashtra, 400604
Website:www.kotak.com

This is with regard to your harassment for payment of creditcard of abn amro bank, I have repeatedly told that I have cleared my loan and closed the card,
But your representative has been humiliating and using abusive languages for quite some time,
This is not the way to deal with customers, Since I have not taken any loan from kotak Mahendra Bank,

Also you representative has been defaming me in our locality...
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ashokan mathivanan
from Darbhanga, Bihar
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Auto debiting without my consent

Address:600017
Website:www.kotakbank.com

My CRN no 21290760, have recently got credit card from Kotak bank. During last month my outstanding was around 24000 which I was supposed to pay by 26th of January (due date). However there was a auto debit attempt by Kotak on 23/01/2016 for the outstanding. Have never given my consent for auto debit nor there was any intimation from Kotak bank that auto debit will be made on such date. Due to insufficient funds auto debit attmpt was failed...
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Jainvi sons
from Gurgaon, Haryana
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Promise of special interest rate on buying an insurance policy

Address:122011
Website:kotak insurance policy and bank

Hi, I was told that I will get special interest rate on my bank account when I take policy . But I have not received any such interest rate.

I have tried meeting my relationship manager and other employees ay insurance office but have no relief.

the grievance form on kotak bank site and insurance site doesnot work properly. Please help. I can provide all details required for addressing my concern.
br...
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Neha Bhushan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very disrespectful and humiliating customer "care"

Address:Gurgaon, Haryana

I have recieved a call from Kotak Bank customer care pertaining to late payment. Since, I was travelling I had called the "customer care" number multiple times. Today I get a call from this rude agent saying that I should find out from my relatives and people around me who are actually using credit card to find out the consequences of delayed payment. This is second time I have been treated in this manner. The bank is unable to provide any...
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sagar iswalkar
from Mumbai, Maharashtra
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Amount not received but deducted by kotak atm

Address:Mumbai City, Maharashtra, 400104

I am mr anant iswalkar and i am the customer of abhyudaya bank and for the withdrawal i requested to one of the kotak bank atm and amount deducted but not received...
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Gurpreet2510
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Current account not opened

Address:110092
Website:www.kotak.com

Hi

A New current a/c in my wife’s name M/s VARINDER KAUR & ASSOCIATES (C.A.) was applied from my wife VARINDER KAUR Saving A/C No. [protected] of ZERO BALANCE against the same all doc’s along with a cheque of Rs 50K was handed over to Mr. Pardeep Grover. The Ch. No. 000090 was cleared on 8th Jan'16, but still not recd. any confirmation for account opened/ queries for the same.

Pls. update current status...
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Vicky Bishnoi
from New Delhi, Delhi
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Bank unable to resolve fraud happened in my account within promised time

Address:221002

There were some coupons I earned as per bank policy on usage of my credit card transactions but those coupons were invalid and I could not use them bank also agreed on this and asked for 48 hours to confirm on issue it's more than 300 hours and still no reply from bank I just get email from bank saying they require more time . I have escalated this to their customer care mail I'd and senior officials but no one takes ownership please help...
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suman.kuppa
from Delhi, Delhi
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Amount is deducted without any reasons

Address:560085

My account is salaried account and maintaining minimum balance and later I shifted to different company. In our new company we dont have any tie up with the kotak and have visited to one of the branch for converting to saving account with minimum balance of 10k. They informed if salary is not crediting for 3 months the account will automatically convert into savings account. But now in account i was seeing 973.25 and 973.25 amount was deducted...
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rajivk11
from Mumbai, Maharashtra
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Complaint against kotak credit cards

I, the undersigned am a kotak privy league credit card holder since late december 2013. The annual fee (Taken in advance) per year is 6000 plus taxes.In the first year the credit card company offered me very good deals like a nike voucher, taj epicure membership and 4 pvr movie tickets redeemable every quarter (Total of 16 per year). I was sold the credit card on this deal without mentioning any fine print.

The card got renewed...
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hussainvali
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reversal of charges levied on credit card

Address:Hyderabad, Andhra Pradesh, 500060
Website:www.kotak.com

Payment Rs.2000/- done as a full settlement including penalty charges on[protected] . Received acknowledgement as a reversal letter from executive of concerned party. still i am getting SMS & mails to pay the same with additional penalty calculated to till ....
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rohitraghu5
from Obra, Bihar
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Surprise card block my kotak

Address:Chandigarh, Punjab, 160045
Website:Www.Kotak.com

I have been come to know that my Credit card ( [protected] ) has been blocked without giving me any Intimation. This is really shocking as I do not have any Bad credit or any Fraud with any other bank. I am using this only credit card which was offered when I took Personal Loan with Kotak.

THIS IS REALLY VERY PATHETIC SERVICE BY KOTAK MAHINDRA CARD TEAM.


I am still not understand why the card had...
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Preeti Kapoor
from Delhi, Delhi
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Harassment from kotak mahindra bank

Address:Faridabad, Haryana, 121009

Myself Preeti Kapoor has taken one credit card from Barclays Bank in 2006-07 (don’t know exactly). Already settled that account in 09, but now i started receiving calls from executive from Kotak Mahindra Bank is in contact with us saying that your dues are Rs. 22000 and you have to pay it. They settled the matter in amt Rs. 8000 in sept-2009 with my husband. I already have NOC. All these calls are made in odd hours and person is really...
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Address:Khordha, Odisha, 751010
Website:www.aircel.com/ www.kotak.com

Dear Sir, Hope this email finds you well. I made a recharge of 199 on dated 22.DEC to Aircel through kotak net banking. Unfortunately, It couldn't success. I waited to back my recharge, then I called to both customer care Aircel and Kotak. Aircel customer care told me recharge didn't make successfully, at the same time Kotak customer care told me yes recharge didn't make success due to server problem. we will make it success or refund...
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Rajeshwar Saluri
from Visakhapatnam, Andhra Pradesh
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Credit card joining fee is not informed me

Address:Hyderabad, Andhra Pradesh, 502319

Joining fee is not informed me and when i received the card there is Rs.1999/- and Tax joining fee i have seen on the document. so immediately i have called customer care and given cancellation request on the same day, and after few days i have checked with customer care by request no, they said it is closed but still my issue is not resolved like vise i have given 3 request all closed and issue still not resolved. now 4th request opened...
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Rajs2y
from Mumbai, Maharashtra
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Term deposit of 76k is not reflecting in my account

Address:Gurgaon, Haryana, 122001

I had a term deposit with the bank and it got renewed on 5th Jan 2016. The amount was of 76K. I asked the bank how can I link that to my account. They told me the procedure but when I was trying this I got some error message. I again called the customer Care and they told me that I have one Credit card issued on this TD and asked me to cancel that credit card if I want to link that. I placed the request on 5th Jan itself to cancel my card...
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