Kotak Mahindra Bank Complaints & Reviews

Mar 02, 2016

Updated by arpit srivastava ji my ac no[protected]
name - Arpit kumar srivastava
crn no[protected]

Feb 02, 2019

Updated by dharmender Dubey Not solved don't mark as solved you need to inform the person before you make any deduction

Feb 19, 2016

Updated by susheel deora This is the original email sent to kotak Mahindra bank

To
The Manager
M/s Kotak Mahindra bank
pune

SUB: Threats by Kotak Mahindra Bank

Dear Sir
This is in relation to a business loan taken from ABN AMRO BANK as on Sep 25, 2008 for rupees 5 lacs. My loan account number is 9490963. The loan was taken at the Name of Escon International, surat. I susheel deora is the proprietor of the firm. I have already paid them 578457/-
The loan tenure was fixed for 36 months and I made payment of 35 installments on a regular basis. (As per their statements two installments are pending). ABN Ambro Bank was dissolved in 2012 and their Surat loan department got closed. At that time, I visited their ABN, Surat office a lot of time to make payment but after three visits, they told me to contact on an email ID they gave. On Friday, September 28, 2012, I did sent an email to them and requested them to give me details of my pending loan but no answer was received for four months.I just received emails that your request have been forwarded and concern person would contact me. I contacted on the mobile number given by them and I was told that process of takeover is still not over and we will contact you soon. I am attaching a copy of the email sent to the respective person. That time I was in a position to pay the loan after verifying my statement.
Some three months ago I received a phone call from so called Delhi police inspector (Ashok chauhan, as he mentioned his name), the number from which I received calls are ([protected] and[protected].)He told me that a non-bailable warrant has been filed against me and their team is ready to come to Surat to arrest me if payment is not made within 2 hours. He threatened me that if within two hours I do not make payment, tomorrow I will be in jail for ten years. I got depressed and lost control of my mind. That time I did not have any option other than to do as per their directions. He told me to contact Kotak Advocate ( AK-SHARMA-[protected] ) Kotak Advocate told me that Kotak Bank has filed a case of 1, 32, 000 in court to recover the pending dues. He also told that they had sent notice three times. The notices were not received by me as I had to close rented factory in 2013. He told me that I will have to pay at least 43800/- and directed their Pune head office to collect cheques on an immediate basis. He told me that until I send cheques to pune kotak office, the arrest warrant would not be withdrawn. The situation for me worsened and I felt as if someone threatening me to write cheques on a Gun point. I was so terrorized with their threats that I had to give them two cheques. They did not give me time to explain my present situation and wanted cheques at any cost.
At present, my business is closed and I have a lot of liabilities to pay. I cannot meet even my daily expenses. Just with the fear of arrest, I was forced to write cheques. At present, I am not in a position to make full amount. W requested Kotak for settlement but they denied by saying that we will recover full amount including legal expenses. Recently I was threatened with the name of MR Aual Modi by saying that he will recover the full amount.
These people are not listening anything. They do not want to consider the email sent by me in 2012, which clearly indicated my intention to make payments. These people are threatening clients and getting cheques from them. When a client is unable to honor the cheques, they threaten to file a legal case of 138. The mistakes have been from their side as for four years[protected] no follow-up was made. Suddenly Kotak comes in the picture and starts harassing clients. They have set targets for collection managers and these people terrorize clients. we offered them a reasonable amount but they rejected the proposal.
At present. their pune head office is handling the matter and concerned persons names are as follow.
1)Vidhya.Bhosale
2)Mr Akash
I request you to direct them not to terrorize and give harassment and settle the amount that we can pay because this is not our mistake. We are absolutely in no position to make full payment. Again cheques were collected by threatening. We have all recording of the threatening calls received from Delhi.