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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 198

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V
vijay94
from Ahmedabad, Gujarat
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Kotak credit card service regarding

Address:Surat, Gujarat, 395007
Website:www.kotak.com

Dear Team, I have taken kotak redit card form last 1 month but till date my netbanking not login i complain lots of time in kotak customer care my problem not slove my reference number is 1. Service Request Number : SR#1-[protected] Customer Name : VIJAY GIRI Service Request Type : Credit Card Generic request Date of Request (MM/DD/YY) : 12/17/15 5:20:11 PM. 2. Service Request Number : SR # 1-[protected] Customer...
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krishnamurti03
from Hyderabad, Andhra Pradesh
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Fraud Transaction

Address:500016

Sir My Phone No.:[protected]/[protected] my kotak bank aacount no is [protected] and i had made payment to MOTILAL OSWAL AND SECURITIES on 4TH DEC 2015 of rs.1315 and Rs.600 And another Transaction on 5TH DEC 2015 of rs.299.57 All these Transaction are failed but balance is deducted from my aacount When i complain regarding this from last 15 days they told me that your complain is in process but no any responce is comming from that side. I...
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Address:Mumbai City, Maharashtra, 400098

This is to inform, i am getting calls from Kotak Mahindra Bank Ltd for which my friend who took credit card, i am not able to understand how can they call me & on what ground. Even after making them understand, we don't have any contact since he is out of country, however they are calling to my landline and threatening my parents who are sick. If i get any more call from below mentioned number i will take legal action as per law. Person...
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P
prahas shetty
from Mumbai, Maharashtra
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Pending personal loan closure letter

Address:Mumbai City, Maharashtra, 400051

Respected Sir/Madam

In reference to my Personal loan taken from ING VYSYA Loan NO.PL[protected] which is now under KOTAK Bank.

I have foreclosed my personal loan by paying my outstanding dues of INR 250, 000 on 2nd sept 2015 (acknowledged copy attached)

But sorry to say till date even after numerous follow-ups I have still not received PL Loan closure letter...
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Address:New Delhi, Delhi, 110083
Website:www.kotak.com

After lots of efforts, I planned to bought a 2nd hand car on loan. So I choose Kotak Mahindra Bank for borrowing Car Loan as I had salary a/c with them. I got loan approval of Rs. 3, 00, 000/- on 18th June 2015 and cheque of Rs. 2, 91, 000/- after deductions ( Service Charge + Taxes + RC transfer fees of Rs. 2700/- ) disbursed & received on 26th June 2015. Agent "Vinay Kumar" who was involved in this loan process, told me that you will got...
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Address:New Delhi, Delhi, 110083
Website:carloan.kotak.com

After lots of efforts, I planned to bought a 2nd hand car on loan. So I choose Kotak Mahindra Bank for borrowing Car Loan as I had salary a/c with them. I got loan approval of Rs. 3, 00, 000/- on 18th June 2015 and cheque of Rs. 2, 91, 000/- after deductions ( Service Charge + Taxes + RC transfer fees of Rs. 2700/- ) disbursed & received on 26th June 2015. Agent "Vinay Kumar" who was involved in this loan process, told me that you will got...
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Address:New Delhi, Delhi, 110091

Dear All, I want to let inform on this issues - I was salary a/c holder in Kotak bank which is opened by my previous employer. After leaving this company, Kotak executive suggested me to convert salary a/c into saving A/c however I told them to close this a/c immediately that was not done by Bank that time. Unfortunately I missed to maintain and not using this A/c and never operated this A/c. as this was useless for me that time. Since...
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bhargav bestha
from Hyderabad, Telangana
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IMPS Transaction money not refunded

Address:Mumbai City, Maharashtra

Hi Kotak Team, I have made IMPS online transaction on 8th Dec-2015 from my KOTAK Account: [protected] to CITI BANK current Account: 6049001 for an amount of Rs: 39, 900. The amount has been debited from my account, but not credited to CITI bank due to some techniical issues. I called KOTAK customer care regarding the same, still i haven't got the money refunded to my account. Please find Ref No: 27952834 and UTR No:[protected]. I...
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R
r sanyal
from Roha, Maharashtra
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ATM at churchgate:

1. Today evening 10/12/2015 at 19.09 hours at churchgate station.
2. Went to withdraw rs. 1500
3. Message came : sorry timed out and no cash was received.
4. Message came in my mobile that rs. 1500 has been debited to my account.

Kindly credit my account back for this error of atm

R. Sanyal
[protected]

Mumbai...
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Address:560063

Credit Card Number - [protected]. A Transaction for the amount of Rs.1004.82 was made without my knowledge using my Credit Card on Midnight 06/07 December 2015. Today, when I spoke to your customer care executive, I was informed that an add-on card has been created and the transaction mentioned above was a secure transaction. I would like to bring to your notice that I have never applied for an add-on card and I am sure that...
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V
Vatada Satish
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount of 10000 not dispensed from obc atm but for same my account is debited

Address:Visakhapatnam, Andhra Pradesh, 530026

Hi Sir, I have raised an issue on Nov 18 and opened another on Dec 2 for the same issue i.e., 'Amount not Dispensed from OBC ATM and my account is debited'. The Kotak service request Ids for the requests are: 1-[protected], 1-[protected]. Till now, I didn't receive any amount back into my account and both service requests were closed without any resolution. I have provided all the necessary details even though, I don't understand why...
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S
S.I.D Peter
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card payment made but harassment stating payment not made.

Address:560063

I, s.I.D. Peter, am the holder of credit card number. [protected], expiry date 07/17. In the month of oct 2015 my due was rs 74oo/- and i made the payment by my syndicate bank cheque no 33ooo4 065790 dated 2/10/15. As per my bankers, the said amount rs. 7400/- has been debited from my bank account on 7/10/15.And credited to kotak (kmbl), copy of my bank account of the period enclosed. My bankers details as follows:-- sid peter,...
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Bhaskartelagi
from Ahmadnagar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak bank rejected personal loan without giving any reasons and staff is also not co-operative (Do not have manner to pick phone and reply))

Address:Mumbai City, Maharashtra, 400709

Hi, I applied for personal loan of 1 lakh on 26th nov 2015 in kotak bank. Field worker collecetd all the documents. But after few days..when i called the executive..she told application got rejected..I asked for the reason...she is not replying for the question and now she is not even picking the phone. My application form no. is 00407285 Initially executive told me like for my salary and details(docs), i will easily get loan of...
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L
Lokesh Reddy Koyya
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TBMS charges

Address:Hyderabad, Andhra Pradesh, 500038
Website:www.kotak.com

Hi,

This is Lokesh Reddy Koyya a customer to Kotak with an CRN : 65364968.

Since I shifted to another company which holds other bank as salary Account, I cant make Kotak to continue as salary account from July of this year.

Because of that, When i Deposited some 4500 amount into my account, the bank deducted the amount as below


2/12/2015 Chrg: Min Bal Non Maintenance Charges...
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Address:560008

I applied for the personal loan and more than 100 times I was told that the interest would be 11.50% if I do BT and apply for 15 Lakhs. I agreed and applied for it.

I got the DDs for BT and was told that the rest of the amount will be credited as soon as I close it. After I closed other bank's outstandings (Axis, HDFC) through the DD provided by Kotak mahindra bank, I got welcome kit that says 13% of interest for 15 Lakhs....
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P
prashant ahuja
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Ill-behaviour of customer reps

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sir, I am very disappointed to write this mail to you as this is against your one of the employee Mr. Nitin Trehan in sector 18 Noida branch. The behavior of your employee was very rude and careless. I don't find him suitable for facing and handling any kind of customer interaction. I am describing my experience with him as below. Please cross verify the incident with the CCTV camera that was placed there on the time I mentioned. The...
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Samidha Naringrekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card fraud

Address:Mumbai City, Maharashtra, 400066

There was a vishing call from Noida and person claimed as Kotak Bank employee and was very fluent and well in command over languague like a customer executive speak and asked about credite card rewards point and issueance of new card, which i never asked for and certainly asked to share the certain TIN appearing on mobile and which they could gatter through online account they had and made transaction of Rs 5000/- towards Vodafone bill desk...
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Address:400083
Website:www.kotak.com

Your pathetic bank has disbursed loan to my account without prior intimation and done my Forge signature on sanction letter... I have given a written application to provide me the date when the sanction letter has been disbursed & i have acknowledged it but still there is no update from 05th Nov 2015. Your bank has charged high interest rate and giving me mental trauma from 25 Days. If in future there will be any issues with regards to...
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B
Brits
from Mumbai, Maharashtra
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Worst Customer service

Address:600073
Website:kotak mahindra bank

I've been using Kotak Mahindra bank credit card for a while and I've been one among the numerous dissatisfied customers. To be precise, I hate their customer service and their way of handling the service requests. For instance, A customer can only register a request or complaint through their banking account. What if a customer don't have a account or doesn't know the credentials.?? After multiple requests they accepted to...
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R
Rajneesh Chauhan
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Un relevant charges of mutual fund

Address:Ghaziabad, Uttar Pradesh, 201002

My account with bank A/c no.[protected], I take two mutual fund with two different banks.

On 25 July 2015, Rs.342/- has been deducted what is this, if this has been deducted whats the reason behind this.

No one take the appropriate decision regarding this, I meet personally meet with Executive Mr.Vaibhav Tripathy, he is not take positive reply .I went several times to bank for this small transaction.
I...
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