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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 200

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D
dhirsharma
from Haldwani, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card platinum and feast

Hi!! I am having Two credit cards from Kotak however since past 6 months due to bad financials I am unable to pay even the minimum dues for my cards. When I seek their help for converting amount into easy Emi's they give me options which comes around 10 K per month which is again impossible for me to pay. My Salary is 36000 where I have following liabilities 1. a personal loan and the amount for the same 18500 2. I pay a rent of 6500...
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Neerusingh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not closing an account

Address:07008

I am a nri and one year back when i was in india enquired about opening an account. The representative hurriedly opened the account and gave me no details on how to operate it or any other detail what so ever. Since then i never operated the account but keep getting email from the bank to notify it is still active and chargin non maintainence fee. Asked them 100 times to close it.sent filled forms. Still not closing. I am so annoyed...
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R
Reshmadas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Barclay Credit Cslrd No.4339 48 12 2063 7629

Address:560062
Website:Kotak.com

Dear Sir/Madam We have received a email reminder in july 2013 from Kotkat Mahindra bank ltd, asking us to settle the outstanding dues against which I have made detail reply explaining with supportings for payment made on Dt.[protected], The banker said verbally that he will get back to us and there is no return communication for the same nor they contacted us, But After a span of 2 1/2 years, we have received email reminder once again...
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P
pratikrbhavsar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Star pass code was given invalid during book a ticket on pvrcinemas website.

Address:380015
Website:www.kotak.com/grievance-personal-bank.html

My CRN No. 97351302 and A/C No. [protected]. my complaint is that my star pass code SPE83MCWVF (Which Given by Kotak Bank for Month Aug'2015) was given invalid during book a ticket on pvrcinemas website. I have 12-13 reminder to Service team & 12-13 times call to customer care executive (Hitesh, Kundan, Chirag, Sanjeev, Nilofar, Ravi, Gopikishan, pooja) & 3 times talk with Senior customer executive (Mr. Alok, , Miss Shama, Mr.pradeep)...
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pratikrbhavsar
from Pune, Maharashtra
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Star pass given invalid during the book a ticket on pvrwebsite

Address:380015
Website:www.kotak.com/grievance-personal-bank.html

My complaint is that my star pass code SPE83MCWVF (Which Given by Kotak Bank for Month Aug'2015) was given invalid during book a ticket on pvrcinemas website. I have 12-13 reminder to Service team & 12-13 times call to customer care executive (Hitesh, Kundan, Chirag, Sanjeev, Nilofar, Ravi, Gopikishan, pooja) & 3 times talk with Senior customer executive (Mr. Alok, , Miss Shama, Mr.pradeep) and i have raised three service request (1-[protected]...
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S
SORABH GARG
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Netbanking payment transaction failure

Address:Alwar, Rajasthan, 301019
Website:www.kotak.com

Sir, I payment DU university Open School Fees Rs. 3441.40/- by kotak mahindra netbanking service, it says trasaction faluire on 14 august 2015, after that i call kotak care they said money will be deposit in your account after 3 days that i pay again by SBI net banking on 15 Aug, 2015 . than after 3 or four days i call again they said it will take time ., than on 2nd sep they said that complain have been solved on merchant side. i can...
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3698Ishu
from Chandigarh, Chandigarh
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Not ready to paying full and final

Address:Chandigarh, Chandigarh, 160101

Dear Sir/Madam, I Ishwar Pal worked with Ing Vysya Financial Services Limited (Subsidry of Ing Vysya Bank Ltd now merged with kotak mahindra bank) in chandigarh branch home loans department as a sales executive.My emp. Code was 31421. I resign from this job on 15thJan 2015 and served 15days notice as per company policy my last working day was 31jan . 2015 . From last 6 months i send many mails to my company and senior staff .now I received...
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V
vivekdhanania
from Chennai, Tamil Nadu
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Misleading / false promotion / offer

Address:Chennai, Tamil Nadu
Website:www.kotak.com/bank/mailers/2014/Dec/emi_offers/06-months-tenure-Thankyou.html

I received a e-mail from the bank regarding conversion of my dues on the credit card into EMI with complete details of my dues and records. The link took me to a page to confirm acceptance of the offer to convert my dues into EMI. When I confirmed I was informed that my payment has been converted to EMI and I will be confirmed about it soon....
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3
3698Ishu
from Chandigarh, Chandigarh
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Full and final not received

Address:Chandigarh, Chandigarh

Dear Sir/Madam, I Ishwar Pal worked with Ing Vysya Financial Services Limited (Subsidry of Ing Vysya Bank Ltd now merged with kotak mahindra bank) in chandigarh branch home loans department as a sales executive.My emp. Code was 31421. I resign from this job on 15thJan 2015 and served 15days notice as per company policy my last working day was 31jan . 2015 . From last 6 months i send many mails to my company and senior staff .now I received...
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Mahi@8545
from Pune, Maharashtra
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Credit card EMI payment ISSUE

Address:Pune, Maharashtra

CRN NO 84629791. MERA SEPT MONTH KA EMI THA 3437.00 DUE DATE 10 SEPT thi. A/c se amount auto debit kiya jata he. Mere a/c me balance nahi tha. Isliye maine 8 sept ko check payment kiya. Check clearance ko 3 din lagenge kaha. Maine auto debit ke bare me pucha to kaha ki check payment karne ke baad bhi auto debit ka fine lagega. So Maine check payment stop karwaya. Aur a/c me 10000 Rs jama kiya. 10 Sept ko auto debit nahi hua.Maine 11 sept...
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Mahi@8545
from Pune, Maharashtra
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Credit Card Payment Issue

Address:Pune, Maharashtra

Hi, This is Mahesh from Pune. Credit card ka 4th EMI tha 3437.00. Mere a/c se auto debit hota he. 10 sept due date thi. Mere a/c me balance nahi tha. Isliye maine check payment kiya. Bank walo ne kaha ki check payment kiya to bhi auto debit ka fine lagega. So Maine check payment cancel kiya.. A/c me cash jama kiya. For bhi is month ka EMI 5700/- pay karne ko bol rahe he. 22 sept ko Cust care walo ne complaint liya hai.. Lekin Abhi take solve...
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3
3698Ishu
from Chandigarh, Chandigarh
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Full and final pending from last year 2014

Address:Chandigarh, Chandigarh
Website:www.kotak.com

Dear Sir/Madam, I Ishwar Pal worked with Ing Vysya Financial Services Limited (Subsidry of Ing Vysya Bank Ltd now merged with kotak mahindra bank) in chandigarh branch home loans department as a sales executive.My emp. Code was 31421. I resign from this job on 15thJan 2015 and served 15days notice as per company policy my last working day was 31jan . 2015 . From last 6 months i send many mails to my company and senior staff .now I received...
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R
Ramanagoud Biradar
from Delhi, Delhi
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Withount my Knowledge Demant account opened

Address:Bangalore, Karnataka
Website:Kotakmahenidra Bank

Dear Team, This is final reminder for all of you, Whether you can able to resolve this and close my account or not ????? Send so many mails and so many phone calls there is no response this worst Bank i ever seen in my life .after requesting so much you people are not bother to ask customer concern, is this a way to treat your customer like this . Account should close immediate and including Demant account has been opened...
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3698Ishu
from Chandigarh, Chandigarh
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Full and final not received till date

Address:Chandigarh, Chandigarh

Dear Sir/Madam, I Ishwar Pal worked with Ing Vysya Financial Services Limited (Subsidry of Ing Vysya Bank Ltd now merged with kotak mahindra bank) in chandigarh branch home loans department as a sales executive.My emp. Code was 31421. I resign from this job on 15thJan 2015 and served 15days notice as per company policy my last working day was 31jan . 2015 . From last 6 months i send many mails to my company and senior staff .now I received...
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S
Siddhant Ojha
from Mumbai, Maharashtra
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Blocking money without prior information

Address:Bangalore, Karnataka

My account was a salary account. But the salary stopped getting deposited in the month of April. Still the transactions in the account were on going. Today also I had a transaction, but from today's transaction an amount has been blocked from my account stating that now it is a normal account with a minimum balance of 10k. The bank should have given us a prior information regarding this thing. And not the amount that has been deducted, they...
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naidupulaparti
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM annual charges

Address:Hyderabad, Andhra Pradesh
Website:www.nationalconsumerhelpline.in/

Recently i changed my account from salary to Saving account with AMB 10K. They didn't degraded my ATM card type and they didnt inform me about charges for continuing the Card. For my Saving account type there is no ATM charges. I thought of same but recently they deducted Rs.855 from my account without any intimation hidden charges to the user. I am very much frustrated with this service from Kotak Bank and officials also not properly responding....
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S
sourajit
from Delhi, Delhi
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Credit Card Payment

Address:Gurgaon, Haryana
Website:www.kotakcards.com

Dear Sir, I hv a credit card with Kotak Mahindra Bank. I hv paid all the amount bt still they have been charging above 2000/- against late fee with service tax where as I hv never been delayed in payment. Every they used call me for payment and when I make call no one is responding from their side. I am in a mentally pressure as they are disturbing every time. Please help me out....
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M
meet dhamsania
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About customer service

Address:Ahmedabad, Gujarat

Hello, i talk with a Bindia Bhatt – Service Officer Satellite branch ahmedabad, she tell me give me case back which cut in my account. she tell me i do it sir i do it but around 1 month i follow her and he can't pick my call and when i call to executive of kotak bank whos name is krunal from cg-road branch he talk with me very rudly and tell me to close my account. My account no is :- [protected]...
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S
shardulkumbhare
from Dongargarh, Chhattisgarh
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Kotak mahindra bank - credit card /saving cheated me yet again. & false promise

Address:Pune, Maharashtra
Website:www.kotakbank.con

Hello, Kotak Mahindra bank has cheated me yet again - this started in November 2014- i had a salary account & later on i had switch my salary account to a different bank & the bank converted the account to saving where I need to maintain the balance -which is fine - i wasn’t able to maintain the balance which is still ok as i had paid all the non-maintenance charges - then when i called customer services to check if there is any negative...
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H
hatimaluminium
from Delhi, Delhi
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Leaks credit card details of the customers

Address:Mumbai City, Maharashtra

Kotak Mahindra Bank leaks Credit Card details of the customers
I had earlier got a call from a number Delhi number stating some rewards points had been lapse and we would issue a new card with 8000 reward points.They were smart enough to have all the details of mine and than step by step they confirmed every single detail.As a aware customer we should never disclose or share our pin & opt number to anyone so i followed it.Immediately...
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