| Address: Bangalore, Karnataka |
On monday, 27 july 2015 12:36 pm, anurag sahai wrote:
Hi subramanyam,
Mr rajo, executive from kotak bank, came to my office whizchip and told me
We are issuing credit card to employees of whizchip company and there is
No any kind
Of fees and no hidden charges. I told him that already i have citi credit
Card without and charges / fees and i do not need.
But rajo requested me to take kotak credit card for no any kind of fees
And hidden charges and on his request and as
He told there is no any kind of fees or hidden charges.
He has sent me credit card and for which i am getting below mentioned
Statement without using this card.
As mr rajo made wrong commitment and misguided me so i am very disturbed
And i have destroyed my credit card crn # xxxxx661.
So cancel my credit card and do not make any wrong commitment or misguide
To your customer in the future.
It has taken lot of my times.
I will complain this to higher managements / departments. First time, i have
Seen such kind of bank services to misguide customer and making wrong
Commitment (Totally unbelievable and disgusting services) .
Anurag
> hi subramanyam,
> fyi, i am forwarding to you below mail. And i am waiting for your call to
> resolve my credit card and foodie card issues.
> regards, anurag
>
> on thursday, 16 july 2015 4:11 pm, anurag sahai
> wrote:
>
>
> rajo,
> as discussed with you, there is no any kind of fee on my kotak royale card
> but i am getting below email from kotak.
> do needful from your end and resolve this issue.
> regards, anurag
>
> on thursday, 16 july 2015 9:14 am, "[protected]@kotak.com"
> wrote:
>
>
> #yiv[protected]. Yiv[protected]a3 {font - family:arial, helvetica,
> sans - serif;font - size:14px;font - weight:normal;color:black;text - decoration:none;}dear
> anurag sahai, we have not received your payment towards your kotak credit
> card (Xxxx xxxx xxxx4826) for the month of jun 15. Total outstanding on
> your kotak credit card is rs 1708. 86. We request you to make at least the
> minimum payment of rs. 1599 to keep your account in good standing.
> please ignore this mail if you have already made the payment.
> to know more about the various payment options, please click hereplease
> feel free to get in touch with our customer contact center at the toll
> free number[protected], should you seek any clarifications in this
> regard.
> regardskotak credit cards
>
>
>
>
>
Complaint marked as Resolved
Verified Support
Jul 27, 2015
Kotak Mahindra Bank Customer Care's response Dear Anurag,
Apologies for the inconvenience caused. We would be glad to assist you, hence request you to kindly provide your Customer relationship number / Contact number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and address all your concerns to your satisfaction.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team
