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Kotak Mahindra Bank Complaints & Reviews

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Last updated Feb 22, 2024
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
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400051

Kotak Mahindra Bank reviews & complaints page 203

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Address:Mumbai City, Maharashtra

I applied for a credit card on 16th June.My salary account is also with kotak bank.They did not even visit my residence and on 21st June the online status that is showing for my application is that "could not find you at the residence address".What the hell you did not even contacted me and saying useless reasons. My reference number is[protected]...
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Address:Chennai, Tamil Nadu

Sir, We received ur mail, but was shocked to see this statement after a 7 years gap. but i have no issue in this to clear ur doubt about the outstanding in ur account. i have already submitted the document again to make u cly i have attached my bank statement and the other document where i can prove that i have made the payment. pl don't hurt a person who has made the payment in time . also because of this our CIBIL is spoiled....
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Anushka Chawla
from Kapurthala, Punjab
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Transaction failed

Address:Amritsar, Punjab

Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries. I applied for IPU counselling registrations Using my debit card, That the reply i got after making payment of Rs.1008 ( Please complete my transaction within 24 hrs) My Bank Deatils : Name : Vipin chawla Bank: kotak bank...
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Shailesh_1519
from Pune, Maharashtra
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Got showing payment gateway

Address:Pune, Maharashtra

Hi Team, I'm using a Kotak Mahindra salary account around a year, within this time I was faced multiple problem i. e (Not Got OTO, wrong comm. address etc.) Now they've charged also in salary ac. But now in here my concern is “Not getting payment gateway in Indian railway site, discussed with CC. He said me you are Using wrong Site, check the website name & finally given the options for using of another bank to booked the tickets....
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V
vimalkishore
from Delhi, Delhi
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Unfair practice

Address:Lucknow, Uttar Pradesh

I have taken car loan from Kotak prime vide Loan agreement No- CF-9517945 dt. 17th August 13. Due to some reason I had decided to pre pay the loan. It was informed by the customer care that I have to pay 6% prepayment charges on outstanding loan amount. This is really surprising. Now a days most of the banks are not charging any prepayment on car loan and kotak is charging such a huge charges for prepayment. I have requested several kotak...
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Thomas Joseph Thayil
from Thiruvananthapuram, Kerala
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Loan overdue notices of Thomas Mathew sent to E-mail ID: [email protected]

1) This to inform you that the below mentioned person has not availed nor stood Guarantee to Thomas Mathew for car finance No.9744023 with a EMI of Rs.6600/- from Kotak Mahindra Bank ltd . 2) Please check your records and refrain from sending me unnecessary notices pertaining for Thomas Mathew in future. Expecting your compliance in this matter. Thomas Joseph Thayil Thayil Edapattu Vellapadu Pala Town P O. Pin 686 575. Mob; [protected]. E-mail:...
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A
ay1991
from Noida, Uttar Pradesh
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deactivated credit card without any prior notice

Address:Gurgaon, Haryana

hi, my name is Ankit, i got a credit card from kotak mahindra bank, in the month of november last year after i paid my bill they deactivated my credit card without any prior notice, no call, no sms, no email. i have tried to contact kotak mahindra bank so many times bu no one helped me. no they have been harassing me from last 6 months. now i am frustrated and want to file a complaint against them....
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Keshav Dutt
from Mumbai, Maharashtra
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Failed ATM transaction at other bank ATM (Oriental Bank of Commerce)

Address:Solan, Himachal Pradesh

Date of Incidence - 05.03.2015 Description - The transaction is made at oriental bank of commerce ATM at baddi on 05.03.2015 at evening hours. The transaction amount is of Rs. 10, 000. The money got credited from the kotak mahindra bank but the cash not delivered from the oriental bank ATM waited at Oriental bank of commerce for about 30 minutes but the amount was not dispensed from the ATM. A complaint has been lodged at Kotak bank...
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pratap.debnath
from Mohali, Punjab
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Fraudulent Claim to credit card bill.

Address:New Delhi, Delhi

Sub: Fraudulent Claim to credit card bill. Dear Sir/Madam, I wish to inform you that, my name is Pratap Debnath, residing at Delhi- 110 092 and frequently I have been threatened by your bank/recovery agency to pay outstanding amount a sum of rupees 70, 000. Even it has been informed to them from the beginning that, I had never used any card of such bank and the harsh reality is I don’t know the card No which had been allotted to...
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Prasheen Khandelwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak bank / imps timed out / funds debitted from my kotak account due to beneficiary status unknown.

Address:Lucknow, Uttar Pradesh

I have initiated a funds transfer request for Rs. 45000/- from account [protected] on 30-may- 2015 towards IMPS could not be processed due to Beneficiary Credit Status Unknown. IMPS Reference No:[protected] This is what the email i received from kotak after IMPS transaction time out and money deducted from my account.Please fix this issue and this money needs to trasferred as soon as possible thats why i opted for imps. Thanks Prasheen...
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Gauri Khandekar
from Mumbai, Maharashtra
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WORST credit card and customer care service

Address:Mumbai City, Maharashtra

I had ordered only one sarre from my credit card of rupees 239 and I received bill of rupees 1638 /- I called frequently to customer care service for details but didn't received any information from them and secondly they were asking me multiples of questions and I really fade up and frustrate with this kotak bank service which is giving WORST customer service. In my bill, rupees 1399 has added without any info or email, which...
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Address:New Delhi, Delhi

Earlier the deducted balance was Rs.4623.31 but what a miracle u guys hav done in last 6 working days that again Rs.2480 is reflecting in my account as uncleared balance & when I asked u call centre, they replied me Sir this is the ECS bouncing charges which will be debited soon from your account.but y and how???? Now total charges debited from my account are rs.4623.31+2480 Rs.7103.31 Now til date the total amount debited is 10000+ And...
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Vickyrr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible Customer Care and Fraud on a Credit Card

Address:Mumbai City, Maharashtra

Hello, This is in reference to a Balance transfer requested on my Kotak Credit Card. I have made 42 Calls to your customer Care Centre from 23rd April 2015 till date for an issue logged with you against my credit card. 1. I had requested a balance transfer of a small amount from my SCB CC to Kotak for Rs. 20, 000 on 23rd April. 2. That Transfer was automatically cancelled without my consent on 3rd April. 3. I spoke to a supervisor...
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abhi_2022
from Kolkata, West Bengal
Oct 27, 2022
This thread was updated on Oct 27, 2022
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CHEATING WITH THE CANDIDATES

Address:Kolkata, West Bengal

Hello, I am from Kolkata. And once I got a call from kotak mahindra insurance (Middleton Row, Kolkata - 700071, Near Maidan Metro Station, Shakespeare Sarani branch). I wan asked to come for an interview for the post of consultant trainer. Later, I visited the office at the above address (AC Market 1st floor). Where the HR told me about everything about the job profile as a Consultant Trainer. And on the next day they charged me of 2000 rupees...
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khayamhussain
from Yarada, Andhra Pradesh
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Reversal of non maintenance of balance in kotak salary account

Address:Hyderabad, Andhra Pradesh

I opened kotak account in madhapur branch with crn #64898832 in oct"15 and didnt maintain balance till feb"15. I converted my kotak a.c as salary a.c from hdfc in the month of march. As soon as i got my first salary kotak has deducted 581*5 as non maintainance charge, I thought i had to pay this amount because i was at fault of not maintaining balance but kotak people told me i will get the amount back. Now i had to go through nightmare to...
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Address:Bangalore, Karnataka

I had a corporate salary account with Kotak which is now converted to saving account. I hold this account in Kotak-Bangalore, Koramangala branch. I received a mail this month informing me about a deduction for the month of march as non maintenance charge. I reviewed my account and found a continuous deduction of INR 842.7 since july 2014. I was never informed about any such charge by Mr Ravi Pandey who opened my account. I sent the below...
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Dalip Singh
from Mumbai, Maharashtra
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Bank charging De mat charges which is NIL for PRIVY LEAGUE CUSTOMERS

I am a Privy League Bank customer of Kotak Mahindra bank, and also have my trading account with them.I was informed that there will be no demat charges if I open my account in their Bank Branch securities.I switched mine from their Ghatkopar branch to the Bank's securities just to save on monthly demat charges.But it was not so as they kept charging me demat charges month wise directly from the linked Privy league saving account.I objected...
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Puja 2013
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude Behaviour of staff , illtreatment trying to levy unnecessary fines and not ready to close account even after written request

Address:Bangalore, Karnataka

The Staff at HSR Layout have a very haughty and rude attitude, I had nil balance in my account so the bank began charging me for non maintenance of minimum balance close to 4000 Rs. I enquired with the bank on closure of account, I was told that first I had to reactivate my account as it was frozen and re submit all documents as I would for opening fresh account. I submitted the documents they had initially taken from me for opening, for...
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deepake
from Hyderabad, Telangana
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Account closure

Address:Hyderabad, Andhra Pradesh

Dear Sir, I'm having a salary account in the KOTAK BANK which is opened on August-2014 and after December-2014 my company has shut downed in Hyderabad. and from that time I'm not using the account and while opening the account the executive has informed me that it will not charge a single Rupee directly i can use with zero balance. From January-2015 I'm not using any of the transactions and when i went to Madhapur Branch(Hyderabad).I...
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Palani Appan
from Bengaluru, Karnataka
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Kotak personal Loan -Threatening from Sales manager

Address:Hyderabad, Andhra Pradesh

I took personal loan amount of just one lack from Hyderabad branch on Augest 2014.My Loan Acc.details: SPLN – 59287810 I am depositing my EMI due amount in advance on 1st of every month without fail even though due date is 10th of every month. On7th may got call from kotak sales manager[protected] communicated sorry threaten that I have been charged Rs 750 monthly and Rs.1700 charged already due to RBI guidelines. Also told me that...
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