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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank reviews & complaints page 206

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Address:New Delhi, Delhi

Dear All, I am writing this review to suggest you not use kotak products. This bank is the worst bank in India and deducts unfair charges for each and minor services. I am writing why not to choose Kotak bank, please find the reasons below: You need to visit to bank's branch for changing smaller details of your account. Like conversion of account type, phone number update, closing the account. The bank charges very high fees...
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K
Kuldeep02
from Delhi, Delhi
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ECS Mandate Form Complaint

Address:Ahmedabad, Gujarat

Hi All, It has been 4 months now I am debiting my loan EMI from Kotak and loan is taken from SBI. For the first 2 months my EMI was debited regularly with no problem but on the 3rd EMI Kotak did not allowed SBI to debit the same mentioning that the ECS Mandate form was not submitted from SBI to Kotak due to which they cannot allow. I checked my bank statement and was surprised to see no EMI was debited and went to SBI. They said Kotak claims...
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D
Devanathan VS
from Chennai, Tamil Nadu
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False words on Fixed Deposit

Address:Chennai, Tamil Nadu

I was contacted my a Kotak credit card person April 2014. He said their is a offer in Credit Card, where customer can get the card and put his limit amount in Fixed deposit. The amount customer can convert as EMI for a year. Next year same day I will get the amount with 12% of interest. I did same by his words investing Rs 25000, with converted EMI about Rs 1988 . I signed documents where ever he asked me to sign. Month back I got a policy...
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K
kaushalkishore
from Delhi, Delhi
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Not giving the details of my transaction

Address:Gautam Buddh Nagar, Uttar Pradesh

Firstly I want to say that Kotak customer care services is very poor and I have totally frustrated from kotak customer service support. I raised a complaint on 3rd December 2014 and yet I did not get any proper answer from them. The transaction details are as below: Fraund Transaction Details: Date : 29/11/2014 Description : [protected]//BAD HABBIT1 Chq/Ref No :[protected] Amount : -1, 170. 00 Note : I want to know the full...
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Address:Mumbai City, Maharashtra

Kotak has been unconditionally deducting the amount in the name of maintenance charges. Whenever complained about the same, they says it is a valid deduction without even bothering to check for the request. After forcing them to do so, will apologize and promises to revert it back and this has been happening for 3 months in a row. And deliberately they delays the reversal so that i will again be charged for the coming month. Above all there...
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R
ramemadhu
from Noida, Uttar Pradesh
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cheating in loan approval

Address:Bangalore, Karnataka

Hi, I recently applied for loan from kotak mahindra bank for 1 lakh for the tensure of 12 months for interest rate of 13% Bank without intimating to me has approved the loan for 24 months for which i have to pay extra 7k because of increase in tenure for 12months as interest. I came to know this only when i am about to pay the monthly EMI. I never expected Banks will be cheating in this way also...
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A
akshay padghan
from Gurgaon, Haryana
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account debited but cash not dispensed

Address:New Delhi, Delhi

my account no. is [protected] i have done transaction in the atms (DELBN269 & DELBN968) of kotak mahindra bank on 04/01/2015 from my sbi debit card [protected] my all transactions were declined, three transactions of 10000 each but i didn't get any cash but my account is debited when i registered the complaints with ticket no. AT[protected], AT[protected] and AT[protected] they sent me a log of atm machine which shows that my...
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A
amitgarg24
from New Delhi, Delhi
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non closure of current account and levying penalties

Address:New Delhi, Delhi

we had an account no. [protected] in name of "creative wizards infratech pvt ltd" with kotak bank. due to bad customer service and ineffective customer relation service, we closed down our account in may 2013. but the sms and email daily account balance service didnt stop and showed zero balance. on complaint it was assured that they will soon cease. we complained again when a negative balance started appearing. it has since increased...
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Address:New Delhi, Delhi

we had closed our current account in name of "creative wizards infratech pvt ltd" in kotak bank 2 years ago. however we started receiving negative bank balance sms and emails. we learnt that our account has not been closed though we had the acknowledgment of closure form and zero balance (we had paid huge amount of negative balance to close the account). inspite of several reminders and requessts, it has not been closed. now the negative...
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V
vinee48
from Rampur, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint no. KLI -140403-00016404 Policy No. 00942727

Address:Shimla, Himachal Pradesh

Plan Kotak Smart Advantage Plan Policy no.[protected]Vineet Sood) Date of Commencement 15/03/2008 Premium Amt. INR 60, 000. At the time of taking this policy I was told by your representative that after the lockin period of 3 yrs, even if I surrender the policy, I would get more than what I had invested. Trusting him I signed up for the policy and paid the premium for rather 4 yrs @ INR 60, 000 p.a..However, in 2013, I realized that...
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S
singh.aghor
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted Charges

Address:Gautam Buddh Nagar, Uttar Pradesh

My name is Aghor, my CRN no is[protected] I'm using kotak account from Aug 2012. Initialy it was salaried account but after sometime no any salary amount was credited into this account. Then I started to maintained with some amounts. And now, on the 2nd and 3rd Jan they deducted around 1000 Rs from my autometically without any information. And I called to their customer care executive then they said only we will be able to revert anything...
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S
sakshikarwa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction successful for an account that does not exist

Address:Pune, Maharashtra

Hi, I had made an IMPS transaction of Rs . 1800/- from KOTAK([protected]) to AXIS ([protected]). I was supposed to select the Account type as "Current" but accidentally I selected "Savings". The transaction was successful but no money was credited to the beneficiary account. I called Kotak Customer Care. They told me to wait for 2 working days for the amount to be refunded into my account. I called up Kotak Customer Care again after...
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M
Mümtâz Hasan Khan
from Delhi, Delhi
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Unnecessary Charges!

Address:New Delhi, Delhi

This is really ridiculous from Kotak. I opened a zero balance salaried account in[protected] and then stopped using this account after few months as I switched to another new company and I decided not to continue with this account. As per my information, it was a zero balance account and there should not be any charges for not maintaining the minimum monthly balance required. I was really not aware of this and never received any intimation...
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J
jplawania
from Greater Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CAR LOAN TDS DEDUCTION FROM PAYMENT AGAINST AGREEMENT NO CF 10661429 DATE 16-08-14

DEAR SIR, VIDE AGREEMENT NO CF10661429 DATE 16-08-14 FOR LOAN OF 19 LAKH WAS TAKEN AND REGULAR EMI ARE PAID. AS PER SERVICE TAX AND TOWARDS LOAN REPAYMENT TDS DEDUCTION IS REQUIRED TO PAY BY KOTAK PRIME LTD. PLEASE PAY THIS AMOUNT TOWARDS TDS ON INTEREST OF 40604/ DEDUCTED BY YOU ECS. PLEASE CONFIRM THIS MAIL, HOW WOULD YOU PAY THIS AMOUNT. BEST REGARDS LAWANIA MEGMA PRINT-O-PACK PVT . LTD. B-1 UDYOGKENDRA EXTN 1 GREATER...
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A
amornath
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent call from unsolicited numbers from Kotak Mahindra Bank to my office landline numbers

Address:Mumbai City, Maharashtra

One /Two girls are calling frequently from the following numbers i.e.[protected],[protected],[protected],[protected] registered in the name of Azam Passport off 1, Vinay Gairola and Rishi and calling our office number and asking to repay an invalid personal loan payment (to me) using abusive languages. They fail to provide any valid documents of their claim after our repeated request also. They are trying to keep mental pressure and...
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Geetam Baghel
from Noida, Uttar Pradesh
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Money got deducted from my bank account but no confirmation

Address:Gurgaon, Haryana

Dear Sir, I have salary account in kotak bank. But now i am taking my salary through the cheque. Now bank has been deducted something 502 Rs. from my account. Even he did not inform me from June-2013. So kindly lock my complain against the bank. Please refund my amount....
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m bala
from Chennai, Tamil Nadu
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Deduction Money 561.80+561.80

Address:Chennai, Tamil Nadu

You are deducting money(561.80+561.80) from my account everyday because of non maintaining minimum balance. But everything is fine in my account. Salary also credited correct time. I feel HDFC OR AXIS IS BETTER THAN KOTAK at least they will give some immediate response. I am not happy with KOTAK....
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Address:Gurgaon, Haryana

Dear Sir, I have salary account in kotak bank. But now i am taking my salary through the cheque. Now bank has been deducted something 800 Rs. from my account. Even he did not inform me from last year. So kindly lock my complain against the bank. Please refund my amount....
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J
Jainik Shah
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Worst Customer Service Ever Had

Address:Ahmedabad, Gujarat

I have an Salary account with Kotak Mahindra Bank. I saw some charges on the statement, when I called the customer service to inquire about the charges the representative named Santosh Singh told me to refer policies updated in August 2014 and then explained me that the charges are correct. When I asked for a manager he denied instantly. On top of this whole conversation the attitude of the adviser was the worst that I had experienced in...
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kundan shende
from Indore, Madhya Pradesh
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Threatening and Harassment against credit card holder and making False commitment

Address:Nagpur, Maharashtra

This is to inform you that a person which legitimate and my Elder Son Mr Kenton Khushalchand Shende R/O Indore that he will initiate a law suite against me Credit Card Holder REKHA SHENDE if we Don't Pay Rs 8000/- at one go my Coming and calling me and my Son Threatening and Harassing regarding Debt of my Credit Card my CRN Number is 75809127 with Kotak bank Branch Shree Mohini Complex Nagpur Maharashtra he also call my Son multiple Times...
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