Kotak Mahindra Bank Complaints & Reviews

They are looting people like anything..Especially in the way non maintainence of minimum monthly balance without any prior notice...Even the Customer Care Service also offering worst service by giving irrevelant expalaination to the queries..

There are looting people like anything..Especially in the way non maintainence of minimum monthly balance without any prior notice...Even the Customer Care Service also offering worst service by giving irrevelant expalaination to the queries..

Hi Sir, I opted for kotak mahindra salary bank account in Noida working for bhavna corp, while opening the account it was told that it is a zero balance account, never told about min balance. I joined New company and got HDFC salary account. Even my salary stopped crediting, Never communicated regarding MinBalance (TBMS) deduction. Today in Bank, I came to know that these deductions are happening from Aug onwards and you have deducted more than 9500 from my account. This is my hardly earned money.I have used other sal account ING VYSA and HDFC, never faced any issue like this, really dissapoited and frustrated from Kotak side. My Family has opted for various home loans, car loans and have accounts in kotak.With this Unfair deductions, I have to think before recommending kotak to others.I would not want my familyand friends to undergo the situation I have been through. Hoping that Kotak will hold my trust and revert/waive the charges imposed(tbms). Details: CRN N0: 69164350 account number:[protected] Kotak mahindra bank 31 and 32 Block-G, Sector-18, Noida, Distt Gautam Budh Nagar 6692030 Noida:20301 Up Br Code: 181 Contact No: [protected] Thanks, Kamlendra Chandra

Today, i.e. 29th June 2015, I have received a call that there is outstanding payment against my credit card quoted in the subject. But fact is that there is no outstanding amount against me. The bank has debited Rs.4500/=on account of world is your program fee, for which I have never given any consent. I have written a number of letter regarding this to settle the amount by giving credit for the amount which have been debited to my account wrongly. But instead of crediting the amount, the bank has imposed penalty as well as interest on it. Today, I also visited your office at Sector 9, , Chandigarh where I was told to contact Mr..Gurpreet Dhillion in this context, but he was not at seat at that time i.e.3.30 pm, so the official at counter given me his mobile no. [protected] to contact him. I contacted him on mobile and request him to give me time so that I can explain all the facts. But he told me that he is only meant to take payment and not for settle the matters. On my further request to let me know the Senior officer to whom I can contact, he told me that no other officer is deputed at Chandigarh on this subject and you have to face court case at Delhi. Very strange a well known reputed bank of yours instead of hearing the facts and co- operate the customer to settle the matter, harassing the customer, specially a senior citizen who is unable to approach stairs. In the past I have written number of letters and reminders to ABN AMRO BANK, NEW DELHI, NOIDA, but not even a single letter respond by them. Necessary documents in this regard are available with me to settle the matter earliest failing which I have no alternative but to approach the Reserve Bank of India, Ved Parkash Mahajan [protected]

Yesterday ie on 28, 6, 2015 i was having rs. 850 balance in my account next day the whole amount was taken by the bank and sms shows my account balance is "0" on what basis the banks are stealing money for just maintaining account in these banks? Why reserve bank not taking care of these sort of bank? Customer care also not responding correctly and is it needed to go for all matters in to consumer court? Where consumer court will work for it all the time? Where india is going is it in this sort of frauds poket? You know how much you have to suffer for this 850 to earn? And this is very easy for the banks to show big profits by stealing like this? Who cares the individuals? In the public?

Hi, I have been maintaining Kotak account from Nov 2008(Customer Ref No:[protected] and its salaried account, from September 2014 i have changed by salaried account to different bank. here issue is Kotak bank has deducted 571 rs as non maintainance of minimum monthly balance for the month of march, in the month of May and it has been intimated to me on May1st to maintain miminimum monthly balance and not prior to that, if these people has not intimated to me regarding non maintainance before May, how the money can be deducted for previous months, is this the way of looting people? here i wanted highlight the worst practices of This bank and i want money refunded back to my account. if i check with Customer care they are saying money is not refundable and i have not maintained minimum monthly balance, but not giving any reason why they have not informed earlier and why they have deducted amount for the months for that customer dont have prior intimation. Expecting favourable solution for my case, so that no other customer should face this kind of similar situation. Thanks Somasekhar Pydi

Dear Sir/Madam, With reference to my Personal Loan account no. 23556866. in the name of Mr. Pawan Kumar. At the time of loan taken, I gave all documents to the banker regarding EMI. and complected all producer. but still EMI not hit in my account from KMBL side. and I also visited to Bank and informed to the customer executive that EMI not credited into my account. I have pay regularly my EMI via cheque every month after that I received legal notice that I am not paying my EMI. When i found the legal notice then I visited to Bank. I asked to bank why you send this Legal notice form court. Executive said don't worry about it we withdraw it immediately. But next month i found the another notice from court. Its hearing on 31 July in Tishajari Court that notice said i am fraud and i am not paying EMI. I am very upset about it Please i requested you to kindly resolve my problem. Seeking your quick and compassionate response.

I applied for a credit card on 16th June.My salary account is also with kotak bank.They did not even visit my residence and on 21st June the online status that is showing for my application is that "could not find you at the residence address".What the hell you did not even contacted me and saying useless reasons. My reference number is[protected]

Sir, We received ur mail, but was shocked to see this statement after a 7 years gap. but i have no issue in this to clear ur doubt about the outstanding in ur account. i have already submitted the document again to make u cly i have attached my bank statement and the other document where i can prove that i have made the payment. pl don't hurt a person who has made the payment in time . also because of this our CIBIL is spoiled. i hope u would cly the issue once u see this statement .. kindly look the attachment and give the reply thanks S.NIRMALA RESPECTED MADAM, RECEIVED UR MAIL.THANKS FOR TAKING INTEREST TO SOLVE THE ISSUE. AS I HAVE ALREADY SENT U THE MAIL AND ATTACHMENT OF THE BANK STATEMENT WHERE IT IS MENTIONED THE CHEQUE NO AND THE DATE DATE BANK DESCRPTIONS AMOUNT 1.)24.03.2007 ABN AMRO BANK [protected] 12826 2.)26.03.2007 AAB PL AC CHEQUE NO[protected] U CAN GO THROUGH THE ATTACHMENT SEND BY ME PREVIOUSLY. KINDLY DO THE NEEDFULL AND CLOSE THE ISSUE THANKS mr selvin spoke very valugar language from kotak bank . S.NIRMALA

Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries. I applied for IPU counselling registrations Using my debit card, That the reply i got after making payment of Rs.1008 ( Please complete my transaction within 24 hrs) My Bank Deatils : Name : Vipin chawla Bank: kotak bank

Hi Team, I'm using a Kotak Mahindra salary account around a year, within this time I was faced multiple problem i. e (Not Got OTO, wrong comm. address etc.) Now they've charged also in salary ac. But now in here my concern is “Not getting payment gateway in Indian railway site, discussed with CC. He said me you are Using wrong Site, check the website name & finally given the options for using of another bank to booked the tickets. I think so if they are not proving any services so why deduced huge amount to customers. It’s showing totally lack of services serve with rude attitude. If you talk to customer care you've to dials press lots of option afterward they connecting with you & not given satisfactory response. Now I'm really pathetic with this bank & employees also advice you never chose this for bank. Please find the attached IRCTC website screen shot Regds, Shailesh Soni

I have taken car loan from Kotak prime vide Loan agreement No- CF-9517945 dt. 17th August 13. Due to some reason I had decided to pre pay the loan. It was informed by the customer care that I have to pay 6% prepayment charges on outstanding loan amount. This is really surprising. Now a days most of the banks are not charging any prepayment on car loan and kotak is charging such a huge charges for prepayment. I have requested several kotak official to help me for waiver however they showed their inability to do so. I will suggest not to deal with such unfair company.

1) This to inform you that the below mentioned person has not availed nor stood Guarantee to Thomas Mathew for car finance No.9744023 with a EMI of Rs.6600/- from Kotak Mahindra Bank ltd . 2) Please check your records and refrain from sending me unnecessary notices pertaining for Thomas Mathew in future. Expecting your compliance in this matter. Thomas Joseph Thayil Thayil Edapattu Vellapadu Pala Town P O. Pin 686 575. Mob; [protected]. E-mail: [protected]@gmail.com

hi, my name is Ankit, i got a credit card from kotak mahindra bank, in the month of november last year after i paid my bill they deactivated my credit card without any prior notice, no call, no sms, no email. i have tried to contact kotak mahindra bank so many times bu no one helped me. no they have been harassing me from last 6 months. now i am frustrated and want to file a complaint against them.

Date of Incidence - 05.03.2015 Description - The transaction is made at oriental bank of commerce ATM at baddi on 05.03.2015 at evening hours. The transaction amount is of Rs. 10, 000. The money got credited from the kotak mahindra bank but the cash not delivered from the oriental bank ATM waited at Oriental bank of commerce for about 30 minutes but the amount was not dispensed from the ATM. A complaint has been lodged at Kotak bank and oriental bank regarding the issue but there is no proper response from the banking officials and the officials are not accepting the written complaint. The response from the banking officials is so rude and they are not in a condition to hear the problem. The amount is not an smaller one for me as i am an average Indian person with family to taken care of. i am exhausted from the banks and their response as till date they are not providing the amount and its details.

Sub: Fraudulent Claim to credit card bill. Dear Sir/Madam, I wish to inform you that, my name is Pratap Debnath, residing at Delhi- 110 092 and frequently I have been threatened by your bank/recovery agency to pay outstanding amount a sum of rupees 70, 000. Even it has been informed to them from the beginning that, I had never used any card of such bank and the harsh reality is I don’t know the card No which had been allotted to me from bank. Despite my refusal, they have been repeatedly abusing me from these phone no[protected], 45524697, 45524600, 48790380. 43334604 Even they are calling to my family members, friends, relatives and also calling my boss, my office to pay this fraudulent bill. It affects my professional as well as personal life. I am mentally depressed and if anything goes wrong with me the bank will be sole responsible for this. Even I am also astonished who had used this. Where it had been delivered and who had received this card? So, its my humble request to you kindly check the matter and do take the needful step against the fraud person at the earliest.

I have initiated a funds transfer request for Rs. 45000/- from account [protected] on 30-may- 2015 towards IMPS could not be processed due to Beneficiary Credit Status Unknown. IMPS Reference No:[protected] This is what the email i received from kotak after IMPS transaction time out and money deducted from my account.Please fix this issue and this money needs to trasferred as soon as possible thats why i opted for imps. Thanks Prasheen

I had ordered only one sarre from my credit card of rupees 239 and I received bill of rupees 1638 /- I called frequently to customer care service for details but didn't received any information from them and secondly they were asking me multiples of questions and I really fade up and frustrate with this kotak bank service which is giving WORST customer service. In my bill, rupees 1399 has added without any info or email, which has written CPP ASSISTANCE SERVICE GURGAO. Please help me to get my money back ruppes 1399. My registered mobile number is [protected] billing address pincode is 400064 and birth date is 27/12/1958

Earlier the deducted balance was Rs.4623.31 but what a miracle u guys hav done in last 6 working days that again Rs.2480 is reflecting in my account as uncleared balance & when I asked u call centre, they replied me Sir this is the ECS bouncing charges which will be debited soon from your account.but y and how???? Now total charges debited from my account are rs.4623.31+2480 Rs.7103.31 Now til date the total amount debited is 10000+ And no one is bothered to resolve the issue. Nodal officer is only providing sr numbers 1 [protected]

Hello, This is in reference to a Balance transfer requested on my Kotak Credit Card. I have made 42 Calls to your customer Care Centre from 23rd April 2015 till date for an issue logged with you against my credit card. 1. I had requested a balance transfer of a small amount from my SCB CC to Kotak for Rs. 20, 000 on 23rd April. 2. That Transfer was automatically cancelled without my consent on 3rd April. 3. I spoke to a supervisor and he registered a NEFT transfer for rs 20, 000 which was processed and transferred to my SCB Credit Card for 6 months tenure. 4. some one intentionally initiated another Balance Transfer of rs 20, 000 for 3 months on My credit card without my permission. 5. I have been calling since 8th May till date and interacted with supervisor Austin who is the most unprofessional person I have ever met. This is a mere Fraud committed by a Kotak Employee on My Credit card intensionally. 6. Austin has never called me back and I have to call several times a day. 7. He is very Rude when he speaks and treats his customers like a piece of garbage. in spite of requesting him several times my Credit limit is still locked for the second BT of Rs 20, 000 for 3 months which is not credited to my SCB Card yet. 8. I would request to cancel that BT and release the funds to my CC ASAP. Service no is SR#:1-[protected] 10. I have all the calls recorded with Austin. let me know if you need those calls and I can zip and email it to you.