Kotak Mahindra Bank Complaints & Reviews

On Monday, 27 July 2015 3:36 PM, Anurag Sahai wrote:


Hi Subramanyam,

As discussed over phone, I have not to pay any kind of fees/charges for
kotak credit card CRN # 97284661
and by mistake, Bank has sent me wrong statement for kotak credit card CRN
# 97284661 that I never used.

Please confirm same on email and reply me back with confirmation.

looking forward to meet you at 5 PM.

Regards,
Anurag


> Hi Subramanyam,
>
> As discussed over phone, I have not to pay any kind of fees/charges for
> kotak credit card CRN # 97284661
> and by mistake, Bank has sent me wrong statement for kotak credit card CRN
> # 97284661 that I never used.
>
> Please confirm same on email and reply me back with confirmation.
>
> looking forward to meet you at 5 PM.
>
> Regards,
> Anurag
>
>
>> Hi Subramanyam,
>>
>> Mr Rajo, Executive from Kotak bank, came to my office Whizchip and told
>> me
>> we are issuing credit card to employees of Whizchip company and there is
>> no any kind
>> of fees and no hidden charges. I told him that already I have citi
>> credit
>> card without and charges/fees and I do not need.
>>
>> But Rajo requested me to take Kotak Credit card for no any kind of fees
>> and hidden charges and on his request and as
>> he told there is no any kind of fees or hidden charges.
>>
>> He has sent me credit card and for which I am getting below mentioned
>> statement without using this card.
>>
>> As Mr Rajo made wrong commitment and misguided me so I am very disturbed
>> and I have destroyed my credit card CRN # 97284661.
>>
>> So cancel my credit card and do not make any wrong commitment or
>> misguide
>> to your customer in the future.
>>
>> It has taken lot of my times.
>>
>> I will complain this to higher managements/Departments. First time, I
>> have
>> seen such kind of bank services to misguide customer and making wrong
>> commitment (Totally unbelievable and disgusting services) .
>>
>> Anurag
>>
>>> Hi Subramanyam,
>>> FYI, I am forwarding to you below mail.and I am waiting for your call
>>> to
>>> resolve my credit card and foodie card issues.
>>> Regards, Anurag
>>>
>>> On Thursday, 16 July 2015 4:11 PM, Anurag Sahai
>>> wrote:
>>>
>>>
>>> Rajo,
>>> As discussed with you, there is no any kind of fee on my Kotak Royale
>>> card
>>> but I am getting below email from Kotak.
>>> Do needful from your end and resolve this issue.
>>> Regards, Anurag
>>>
>>> On Thursday, 16 July 2015 9:14 AM, "[protected]@kotak.com"
>>> wrote:
>>>
>>>
>>> #yiv[protected] .yiv[protected]a3 {font-family:Arial, Helvetica,
>>> sans-serif;font-size:14px;font-weight:normal;color:black;text-decoration:none;}D...⇄
>>> Anurag Sahai, We have not received your payment towards your Kotak
>>> Credit
>>> Card (xxxx xxxx xxxx4826) for the month of Jun 15. Total outstanding on
>>> your Kotak credit card is Rs 1708.86. We request you to make at least
>>> the
>>> minimum payment of Rs. 1599 to keep your account in good standing.
>>> Please ignore this mail if you have already made the payment.
>>> To know more about the various payment options, please Click
>>> HerePlease
>>> feel free to get in touch with our Customer Contact Center at the Toll
>>> free number[protected], should you seek any clarifications in this
>>> regard.
>>> RegardsKotak Credit Cards
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>
>
>

I have a Kotak Credit card chip based. 5 unauthorized transaction happened at 12:38 am when I was sleeping. I came to know in the morning when saw the SMSs. The merchant name mentioned was for one transaction was GOOGLE *SERVICE and for rest 4 was GOOGLE*NetmarbelGAMES. Altogether 13000/- Rs (Approx) has been gone. I have informed KOTAK customer executive and send mail with Dispute Form.

Should I do FIR for this? Anybody can guide me.

Hi team,

My name is tazeen Fatima and I am also having same issue as I already made payment but there is no resolution provided by neither customer service nor collection dept, request you to kindly active my card or I will report to complaints board, you can contact me on [protected] and get this rectify ASAP

good job

Dear Customer,

Request you to kindly provide your concerns along with your Account / Contact number to us at solutions.[protected]@kotak.com enabling us to address all your concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and regards,

Kotak Team

Dear Kotak Team,

Thank you very much for your reply on this.

I wish to inform you that, neither I am your customer nor a debtor. It is requested kindly resolve this issue at the earliest and find out the anonymous miscreant, who had done this and rid of me fraudulent debt.

Regds.
Pratap Debnath

Dear Concern,

I feel regret to inform you that, my complaint has not been resolved yet. every day I getting threatening calls from this recovery agency. Today I got a call from [protected] and he introduces me as a police officer calling from Dwarka police station, New Delhi and threatened will arrest me with my family as there is a complaint has been lodges against me. Even I don't know what is the case and where is my fault. Despite my refuse and request he has abused me and used un-parliamentary languages.

I am very frightened for his behavior and upset. So, it is requested to resolve my issue at the earliest possible.

Regds.
Pratap Debnath

Dear Customer,

Apologies for the inconvenience caused. We would be glad to assist you, hence request you to kindly provide your Customer relationship number / Credit card Number / Contact number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and address all your concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team

Dear Customer,

We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: http://bit.ly/1xsT90b.

In case you don't have a copy of your CIBIL report, you can purchase the same on CIBIL’s website instantly. Please visit: http://bit.ly/1yM9xib.

Regards,
CIBIL Consumer Services

Dear Customer,

Apologies for the inconvenience caused. We would be glad to assist you, hence request you to kindly provide your concerns along with the Customer relationship number / Account Number/ Contact number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and address all your concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team

They are looting people like anything..Especially in the way non maintainence of minimum monthly balance without any prior notice...Even the Customer Care Service also offering worst service by giving irrevelant expalaination to the queries..

Dear Customer,

We would be glad to assist you, hence request you to kindly provide your concerns along with the CRN / Account number / Contact number to solutions.[protected]@kotak.com enabling us to investigate the matter and address all your concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team.