Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 25, 2024
Complaints 4806
Resolved
1326
Unresolved
3480
Quick Links
Statistics
Share
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Kotak Mahindra Bank reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ram2216
from Rajpura, Punjab
Mar 22, 2022
Report
Copy

Unnecessary calls

Address:Ambala

I want to say that there are so much Spam calls made by Kotak bank about credit card ...i request you please do something .....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DharamVikram
Mar 22, 2022
Report
Copy

Demat A/C charges when all I needed was a passbook reg.

I had opened a 811 a/c and need statement for opening zerodha a/c.
i was told by the branch that they will give passbook on converting my a/c type and that it will be also free of charge along with demat features.
few days later i had received a letter for demat a/c but they had put my email id wrong and to activate it, i will be receiving another letter with pin, but i never received any letter.
since my mail id was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rafath jahan begum
from hyderabad, Andhra Pradesh
Mar 21, 2022
Report
Copy

Tbms charges ecs mandate charges

Address:Hyderabad

Every month I am getting ecs debit charges why and what for iam unable to understand...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav choudhary007
from SAHARANPUR, Uttar Pradesh
Mar 21, 2022
Mar 22, 2022
This thread was updated on Mar 22, 2022
Report
Copy

No upgrade done and amount get deducted from my account .I paid to Shaadi.com for upgrade my profile.

Website:Shaadi.com

Shaadi.com

Hi Gaurav,

Thank you for your patience in the interim.

As per reply received from finance transaction has been failed .

In such cases where amount is deducted from your account but transaction has failed, issuer bank would refund the amount to your account as per their TAT.

In case if it is not received, would request you to check with your bank bank for...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gaurav choudhary007
from SAHARANPUR, Uttar Pradesh
Mar 21, 2022
Report
Copy

No upgrade done and amount get deducted from my side .

Address:D-71, lane no.2, saket colony, hakikat nagar

Hi Gaurav,

Thank you for your patience in the interim.

As per reply received from finance transaction has been failed .

In such cases where amount is deducted from your account but transaction has failed, issuer bank would refund the amount to your account as per their TAT.

In case if it is not received, would request you to check with your bank bank for the debited amount or you...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravinder Rawal
Mar 21, 2022
Report
Copy

Harassment by collection agents / Bank emp.

I am continuously having very bad experience with kotak mahindra bank about credit card payment reminder calls from last 15days. I am getting around 4 to 5 calls everyday about the payment reminder for credit card. I gave complaint several times but the issue is not resolved. The customer care is harass me for payment and the calls which i am getting is very prior to the payment due date is 23. 03.2022. Even i had made payment
on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sinani
from Mumbai, Maharashtra
Mar 20, 2022
Mar 21, 2022
This thread was updated on Mar 21, 2022
Report
Copy

Harassment, Mental Torture & humiliation by Kotak Bank Collection Agents

Address:Thane, Mumbai, Maharashtra, India
Website:www.kotak.com

Hello Sir,

Greetings of the day.

This email is in regards to the above mentioned subject and the attached video is just limited after that again those agents came at my residence and harrassed my parents and neighbours. They even called out by building secretary and disclosed all my debts in front of the society due to which I got a call from my landlord and now I've been given an intimation to leave the house,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surjeet Saini
Mar 18, 2022
Report
Copy

CW fees

I have not done any atm withdrawal this month still Bank is deducting 24rs from my account. It got deducted 4 times today
Why is this nonsense....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pramod_9909
Mar 17, 2022
Report
Copy

Account Type

All the fraudsters account nowdays are using KOtak BAnk Account (811).
Thus its complaint to RBI and Kotak to stop use of this type account opening or strengthen the loop-holes in your account opening processes.
Especially IFSC of these accounts(811) is shown of Kolkata Branch and thus fraudsters uses ITC Ltd. company's name for Distributorshiip whose HO is also in Kolkata..

Also Kotak RTGS clearance team does...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
baladeep
from Chennai, Tamil Nadu
Mar 16, 2022
Report
Copy

False Promise

Website:[email protected]

They gave me a cridit card saying there was no processing fee, But in my cridit card account they charged Rs 590 in action also caught wth a late fee of Rs 590.The customer service officers
AKASK.R,
Emp Id code:184662
mobile no:[protected]
& NANDINI, mobile no :[protected]
said there was no processing fee...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
adnanh
from Mumbai, Maharashtra
Mar 16, 2022
Report
Copy

Kotak Mahindra Bank Fooled me and issued credit card

Address:Mumbai

For the last month, I was getting a lot of calls from Kotak Mahindra Bank for applying for a pre-approved credit card, and I was constantly rejecting that. They didn't even ask if I wanted the credit card or not and were asking where to send the card - to my home address or office address. After constantly rejecting this, they used to constantly say that its pre-approved and I should try it. Fed up of this, on one call with a lady named "Afrin...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Puneetkkkk
from Delhi, Delhi
Mar 16, 2022
Report
Copy

Cheating by Kotak Bank- Credit Card Department

Kotak employees called and told that lifetime free credit card is sanctioned to you with limit of Rs 320000. I accepted for it
When i recieve a card, i was shocked to see that the limit is 136000 and card is not free. There are charges of Rs 1500 as joining and 1500 as annual charges.

Despite of repetitive calls to customer care, they told that my card is closed, but till now card is not closed and i can see charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
win yourself
Mar 15, 2022
Mar 16, 2022
This thread was updated on Mar 16, 2022
Report
Copy

Refund initiated amazon but not received

Address:Andrapradesh

Refund reference number 20220308.
My name nv phani kumar.i purchased laptop from amzon with kotak debit card emi.
Order date 3/01/2022
Order number[protected]
Item model - lenovo thinkpad L450
Amount 20490.
After i paid 2 months emi amount. this month 5/07/22 laptop return to amzon.it is defective product.
amzon provide Refund Reference # 20220308. Date 7/03/22. But Amount not credit...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
R.Chakraborty
Mar 15, 2022
Mar 24, 2022
This thread was updated on Mar 24, 2022
Report
Copy

Illicit , abusive , threat calls

As a citizen of this country, I felt compelled to alert you about the situation because it involves the reputation of a bank's brand value.

As a loan recipient, I have failed to pay my regular EMI'S over the last two years, which I have paid, if not in full, but as much as workable from my end, and am doing my best to regularise my account as much as possible from this month forward.

I am not disputing the fact...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anandjstd
Mar 14, 2022
Report
Copy

Fooled me and issued credit card by taking otp

From last 3 months I was getting lot of calls from Kotak Mahindra bank for credit card and I was every time rejecting that. Every one use to requesting me to sit it’s already approved and it will be dispatching soon after your approval, some use to warn me saying you must take it as it as approved so need your own card details so and so which was indirect approach. One day one lady named “Shwetha” called saying Kotak Mahindra bank credit...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
M
Meetali Singh
Mar 12, 2022
Report
Copy

Hidden ecs charges

Address:Goregaon Mumbai

Bank made no prior disclosure on ecs charges when I signed up for Amazon pay. I had the auto payment method closed despite my ecs was being deducted. Their customer care asked me to add more amount into the account to release previous on hold amount. Upon doing so they infact freezed the added amount. No proper email address, no ecs breakup. Fraud is the word for this bank and their lying staff. Closing this account for good....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surendar Sukkapalle Deenadayalan
Mar 11, 2022
Report
Copy

Credit card annual fee charges

I was charged annual fees first month itself. When I was applied for the credit card, it was lifetime free credit card and it was free of annual card fees. But now it was charged to me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shankykashyap39
from BHARTHANA, Uttar Pradesh
Mar 8, 2022
Report
Copy

Account opening is not coming

Error!
The combination of CRN & Account Number is not as per bank records. Please check the Account number & CRN entered....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cremecoco mvp
Mar 8, 2022
Report
Copy

Lien amount was not withdrawable

PODIYA ANANDU
from Andra Pradesh

My loan amount had transferred to my kotak account. Total amount he transferred was ₹88, 263. But only ₹75, 696.50 was updated as my account balance. Remaining ₹12, 566.50 was updated as my lien and i am not able to withdraw that amount. Please help me with this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gurmit Gurjar
Mar 8, 2022
Report
Copy

811 account kyc not possible on my location.

Address:District - shamli, District- shamli, District- shamli

Maine kotak 811 account open kia tha November 2021 me. Abhi tk meri kyc nhi hopai .main nearby branch me bhi contact kr chuka hu vha se bhi koi solution nhi mila. Jiske karan mere dwara kia gya deposit bhi mere account se release nhi ho rha h na hi m account run kr pa rha hu. Customers care me call krke appointment le chuka hu koi ata hi nhi appointment date pr....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy