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Kotak Mahindra Bank Complaints & Reviews

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Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 22

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S
Shreyansh Sood
Apr 25, 2022
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Who all have watched Thugs of Hindustan??? Leme introduce the Thug bank of India and That's Kotak Mahindra Bank Ltd. They loot money from your account and in case you took personal loan they charge you anonimous times even if you have paid they full emi in advance... I will suggest everyone not to open account in this bank and I have proves... There were rs 236 in my ACC and they looted that too. I would suggest never ever take option of this THUG bank.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Apr 25, 2022
Updated by Shreyansh Sood
I have prove that they are charging me twice when the EMI was paid before due date and even they educted 236 rupees from my account as card charges when it was a salaried account

Apr 25, 2022
Updated by Shreyansh Sood
Please help me out I am a diabetes patient I pay EMI's before due date. They keep on harassing with such activities I am not a rich person for whom[protected] doesn't effect... 3000 means food whole month for me
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    M
    Maheeka
    from Sirur, Maharashtra
    Apr 24, 2022
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    Address: Pune Camp

    I had opened a zero balance account in kotak Mahindra Bank.
    Every day after opening an account bank people was following us to do Fix Deposit and against that FD they bank will provide us card so we can use our money, now we had used our fixed Deposits money still bank people are calling us constantly to pay the amt which belongs to us.
    Constantly giving us herresment calls.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      H
      Harsh Ubhe
      Apr 23, 2022
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      Address: Kolhapur

      I opened an Account in 811 just for the Zero Balances sake . And Now the Bank out of nowhere deducts 234.76 from my Balance . I don't know a Thing, I need those Rupees Back . I need my Issue to be Cleared ASAP .
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        I
        itooaubaid
        Apr 23, 2022
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        I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

        I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.
        My mobile number is [protected]
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          R
          Ramgopal-1
          from Chennai, Tamil Nadu
          Apr 23, 2022
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          Respected Sir / Madam, Two years back I had 3 loans (1. Hdfc Personal Loan, 2. SBI Credit card loan, 3. Kotak Credit card loan), I made a decision to close all the three by taking a Single personal loan, then I applied a personal loan with Kotak Mahindra bank and the same has been approved and Kotak Mahindra bank Personal Loan department released the DD directly to the respective banks / Departments it was 2 years back. And now Kotak CC department calling me and messaging me continuously to pay the outstanding, I get confused because it was closed 2 years back and there after I haven’t used the Kotak Credit card. I contacted the customer care about the outstanding, they are saying it’s a foreclosure charge pending which I am not aware, because everything handled by Kotak Mahindra bank personal loan department. It was a mistake done by Kotak Mahindra bank Personal Department, Now the Kotak CC collection team talking very rude over phone, I highly depressed because of this. Also the Fore closure charge is just 4% of principle outstanding with is 4% of 1.4 Lakhs which should be around 6k only, now they are asking me to make a payment of 30k to 40k. I need a justice on this, hence I kindly request you to look in to this issue and resolve the same, Please
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Apr 25, 2022
          Updated by Ramgopal-1
          Please ask the Customer care executive to stop calling me until this issue get resolved, they are calling 10 times a day (also very rudely), Its like mental harassment.
          Apr 25, 2022
          Updated by Ramgopal-1
          My Number is [protected]
          [protected]
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            S
            Shankar King
            from Chennai, Tamil Nadu
            Apr 23, 2022
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            I don't know why my account balance was on hold when I look at it, it says you have to paid lein TBMS amt 1733. Why do I have to paid that money please fix this problem now i can't use my account

            Thank you
            Shankar
            Acc no: [protected]
            CRN no:[protected]
            Contact no: [protected]
            Email: [protected]@gmail.com
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              L
              luckydogra1984
              from delhi, Delhi
              Apr 23, 2022
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              Address: kotak credit card

              I am getting calls from kotak mahindra bank regarding credit card payment.
              i told them i have lost my job and i need some time to make the repayment .
              i am the only person who is running the whole family . i dont have any other job right now .
              on the behalf on kotak mahindra bank agent are abusing me and in my contact in calling and send text message and calling with 10 different .
              he will call in my contact and said you bought car from lalit he getting loan is going on it, i have your details, we will inbound your car
              does kotak mentally harasses the customer like this ? i will take this up to consumer court under unfair trade practices .
              also i am filling another complaint against your executives for their respective behavior .
              attching message detail and mentioned number those calling continues with this number [protected], [protected]
              +1 photos
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                V
                Vinay4132
                from Bengaluru, Karnataka
                Apr 23, 2022
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                Address: Shanthinagar
                Website: Kotak Mahindra Bank

                Interest charged on the cleared amount till last bill due date
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  M
                  Mounika12345
                  from Hyderabad, Telangana
                  Apr 22, 2022
                  Sep 25, 2023
                  This thread was updated on Sep 25, 2023
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                  I have created a salary account with kotak mahindra bank without knowing to me they have issues credit card and that is also not reached to me. Even though they have charges me 590 rs as credit card maintenance.so I went to kotak Hyderabad Madhapur branch and explained the issue and asked and given letter for account closure.But they have not closed my account.Again I visited nellore branch kotak bank and asked for closure. This time the account is closed.i have paid all due balance include credit card maintenance.This complete process is completed 3 yrs before.But still the credit card balance is showing negative in my cibil score.So for this the kotak cs team is asking for my bank statement.
                  How can I provide bank statement for closed account?
                  The Cs team is sending standard computer messages and they are not even trying to resolve my issues.

                  Please dont go with kotak mahindra bank.it is worst bank ever to resolve customer issues.
                  +2 photos
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                    S
                    Shamnad Shamsudeen
                    Apr 22, 2022
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                    On account opening time they give offer for a amazon gift voucher, still am not get that, i contact them they say you will get after six month now over 14 months
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                      S
                      Saurabh1121982
                      from Thane, Maharashtra
                      Apr 22, 2022
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                      Address: 121/122 bld no 3 vijay enclave 12th floor g b road , waghbill naka, Waghbill

                      Kotak Mahindra Bank Merged Housing loan of Late Shri Suresh Kumar Dhamija with someone's else Cerdit card due and Given the Closer amount of Housing loan and now it has been a mental pressure for his senior citizen widow manishi Dhamija to close the housing loan
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        R
                        Raghvendra Pathak
                        Apr 21, 2022
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                        Resolved

                        I have a 811 Digital Account in Kotak Mahindra Bank, Last 3 Months it takes a charges for Lien & sometime EMI Bounce charges,
                        In this month my emi date is 2nd of every month, after successfully emi deduction
                        Kotak mahindra takes a penalty charge on 7th april ( Penalty reason: Nil) from kotak
                        I'll call on customer care but they are not taking any responsibility & now can't picking up my call.

                        It's worst bank ever i seen
                        May 26, 2022
                        Complaint marked as Resolved 
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          pradeep N S
                          Apr 20, 2022
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                          Address: Peenya Bangalore

                          In peenya branch.. Employee not responding for our problems.. I came for adhar to link bank account
                          Iam not able to link with mobile app so i came to bank but they don't desponding.. They telling come nxt day nxt day only not solving my problem only..plz take an serious action against him..
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            A
                            Ammyy
                            Apr 19, 2022
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                            Address: She said her office is at Thane

                            I am Aman surve son of bavita surve i have running debit card emi may is my last month of instalment because of some financial issue i fail to pay 1 emi of March i have 2 emi every month is paid and 1 i failed i commited them that I'll foreclose my both account this month but they misbehaved very badly with me telling fraud (capable aur aukat nhi h toh kyu lete ho) more nonsense word i received WhatsApp call from this number - [protected] i didn't remember the name one lady and gents were there as per i heard lady name was Puja please help me out with this compain my contact - [protected]
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              S
                              Sunny bellani
                              from Visnagar, Gujarat
                              Apr 19, 2022
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                              Address: E/7 gayatri Nagar society behind old R.T.O warasiya

                              Last few years I take a consumer loan through kotak Mahindra Bank.
                              I pay all the EMI loan amounts completed with proper time.
                              But now they given me the statement of 2079 rupees of penalties charges. They misguided me and taking the charges unnecessary and unruled.
                              Please solve my issue and give me the noc of my loan
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                Uday Murukate
                                from Gadhinglaj, Maharashtra
                                Apr 14, 2022
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                                I had transferred 9999 rupees from Bharatpe to Kotak Mahindra Bank account on 13/04/2022. But I haven't received yet in Kotak. I called twice to verify RTN NUMBER of payment but they said we haven't received such amount in your kotak account. What can I do?

                                RTN no. N[protected]
                                +1 photos
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                                  M
                                  mg2krishna
                                  Apr 14, 2022
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                                  I have deposited a cheque of Rs.267330/- bank of Maharashtra, when i was deposited it first time they returned the reason is my surname is not printed on cheque, after speaking with bank executive they said please right your surname and deposit again he said and i did the same on 12/04/2022 and after 2 days i have received a sms from kotak that cheque could not be presented for clearing please contact your home branch.
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    M
                                    mprjlaw
                                    Apr 13, 2022
                                    Resolved
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                                    There was a loan in my name name, but the recovery agency of your bank is calling my friends/acquaintances and stating that i took a loan from the bank and is not answering your calls.

                                    I spoke to the person who was calling my friends and harassing them in my name she spoke in a crude manner the lady abused my wife and said that your
                                    Bad names in very much vulgar language is we will do the same thing we are doing for past some days until pays. I have her contact number which showing fraud on Truecaller Mobile [protected].

                                    I asked them to go through a legal channel but they again told me do whatever you want we will not stop.

                                    I have nothing to do so with the loan and i request you to stop them from calling my friends. Even if my wife took the loan what is my fault in that. The company i am working in has private work ups with your bank, and if this continues i will tell my legal advisor with whole illegal activities to court and also sue the in criminal court for justice and same /compliance team about this and they will take necessary actions to blacklist your bank.and also AS PER RBI RULE NO MENTAL TOURCHAR BUT YOU ARE DOING AGAINST RULE OF RBI NO UNDUE INFLUENCE I WANT JUSTICE

                                    ONE SOFT COPY SEND RBI
                                    ONE COPY SEND TO DRT OF AREA

                                    The phone number i am receiving the call from -
                                    +3 photos
                                    May 21, 2022
                                    Complaint marked as Resolved 
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sajida Sheikh
                                      from Nagpur, Maharashtra
                                      Apr 13, 2022
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                                      Address: nagpur
                                      Website: epfo

                                      Pf claim settled but the approved amount Rs58931 not credited to
                                      MHBAN[protected]. AMOUNT withdrawal from previous account and hence both acount are showing zero closing balance
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                        Ritik Samre
                                        Apr 11, 2022
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                                        My account got blocked without any notification and when I went to the bank they said me to go to jabalpur for kyc even if they informed me a day ago it would have been beneficial my amount is stuck and they are not even releasing it. I need my amount released ASAP.
                                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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