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Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 25

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C
cremecoco mvp
Mar 8, 2022
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Lien amount was not withdrawable

PODIYA ANANDU
from Andra Pradesh

My loan amount had transferred to my kotak account. Total amount he transferred was ₹88, 263. But only ₹75, 696.50 was updated as my account balance. Remaining ₹12, 566.50 was updated as my lien and i am not able to withdraw that amount. Please help me with this....
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Gurmit Gurjar
Mar 8, 2022
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Address: District - shamli, District- shamli, District- shamli

Maine kotak 811 account open kia tha November 2021 me. Abhi tk meri kyc nhi hopai .main nearby branch me bhi contact kr chuka hu vha se bhi koi solution nhi mila. Jiske karan mere dwara kia gya deposit bhi mere account se release nhi ho rha h na hi m account run kr pa rha hu. Customers care me call krke appointment le chuka hu koi ata hi nhi appointment date pr.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    S
    SRanjana
    Mar 7, 2022
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    Address: HNO 852/22 B

    Kotak has rejected my request for foreclosure letter without any reason.

    & they are not issuing the foreclousre statement to me.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      S
      shankykashyap39
      from BHARTHANA, Uttar Pradesh
      Mar 4, 2022
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      Kotak mahindra bank
      Due to security reasons, kotak bank app does not work no OS versions lower than android 6 s iOS 11. please upgraded your phone OS to experience.
      +1 photos
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Mar 08, 2022
      Updated by shankykashyap39
      Kotak mahindra bank
      Due to security reasons, kotak bank app does not work no OS versions lower than android 6 s iOS 11. please upgraded your phone OS to experience.
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        R
        Ruban Raju
        from Chennai, Tamil Nadu
        Mar 3, 2022
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        My Account Was Freezed (Debit Only)

        Address: Kotak Mahindra Bank, Madipakkam Branch

        My Kotak Account was freezed on last year(2021) due to address verification. important thing is they didn't put any restrictions for Credit, but they restricted my Debit only. for this reason i can't able to do any transactions. after this issue i tried to contact Kotak customer care but that option also freezed, once i enter my CRN the call will automatically ends. the only option for me was visit to branch. and i visited the branch and...
        +2 photos
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        S
        Shubhs1
        Mar 3, 2022
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        Someone has taken loan from of minor amount. I am not Guarantor nor reference for this person, But these guys are Harassing me with the calls and blank calls full day. This is horrifying they steal information online and start making calls . This is breach of privacy. this is literally harassment for the person who is not even aware that some person has taken loan somewhere. I have NEVER taken loan from this bank and don't even wish to.
        These people know this is illegal and harassment and still they are doing this. Attaching the list of contact numbers received so far.
        +1 photos
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          S
          Sanna53
          from New Delhi, Delhi
          Mar 3, 2022
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          Address: GROUND AND MEZANNINE FLOOR, A-5, SARASWATI HOUSE, NARAINA INDUSTRIAL AREA, PHASE-II, Central Delhi

          My first EMI- dated[protected] for personal loan- My account was debited twice. The customer care number for delhi region does not work. I don't know how to raise a query.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            Z
            Zakirkoya
            from Mumbai, Maharashtra
            Mar 2, 2022
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            I have received a call to open zero balance account so I opted for my wife. While applying it was never informed what document I need to submit and my account was activated after I transfer some amount in that account Kotak Bank deactivated the account and asked to visit nearest branch for KYC. So we visited Mira bhayander branch where it has been a really bad customer experience and now it's been 2 months and the account is still inactive. I have my money which I cannot remove nor can I close the account...
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              D
              Daxesh mandaliya
              from Vadodara, Gujarat
              Mar 1, 2022
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              Some one unknown person taken loan from Kotak Mahendra bank with id CFB 3494676.

              bank continue calling (200+ calls/week) me for loan recovery .

              my name Daxesh mandaliya, Vadodara Gujarat
              mob: [protected]

              pleases me in this trouble

              Reagrds

              Daxesh Madandaliya
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                I
                Indian Human NR
                from Noida, Uttar Pradesh
                Mar 1, 2022
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                Address: Bangalore

                The processes and the management of the bank is making a super delay in current account activation process, and the bank employee took 50k cheque on 18/02/2022 with all documents, but after 12 days too the account activation process not even started.

                And the bank executive name vinod never Share ant details, not responds to calls, not share any details with you.

                Very bad service by kotak mahindra bank.

                This is very serious issue, the executive behaving like an government employee, like i[censored] ask or check the status he say we don't open your account,

                And he forcefully took 50k cheque and next day he came to shop and tell he senior less the job without informing him.

                The employee in Kotak mahindra bank are Rasist, behave according to your religion/cast

                All the employee are new joininee including vinod, if you ask any question like activation process he say iam new I don't know.
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  S
                  Shilpa Jayaprakash
                  from Bengaluru, Karnataka
                  Feb 28, 2022
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                  Hi,

                  I have taken a mojo card of Kotak Mahindra Bank, while taking the card I was told that its a free card, its not even 3 months that I got the card, they have charged the annual fee of rupees 1180, for no reason.
                  And the customer care executive was so rude, she is directly telling nothing can be done and she won't take any complaints regarding this matter.
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    S
                    shamsher1987
                    Feb 24, 2022
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                    I had been issued Zeta meal vouchers of Kodak from my company.
                    I received a message on 17th feb'22 about using my balance in Zeta that the Zeta program may be discontinued in 31st March'22.

                    I have considerable balance in my Zeta as food vouchers and the spends were minimal since two years of pandemic.

                    I was of the understanding that the card is valid till 2026 and I am in sudden inconvenience because of this.

                    It becomes rather impossible to spend the balance in just one month time on food/non-alcoholic beverages without which there's risk of amount being forfeited.

                    It is my request to kindly extend the service validity of the vouchers or provide an alternate arrangement of redeeming the unused amount in cash.
                    Regards,
                    Shamsher S
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      A
                      Amit104
                      from Delhi, Delhi
                      Feb 23, 2022
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                      Hi, I’m getting a lot of calls from Kotak Mahindra Credit Card recovery agents but the unfortunate part is that I never ever had any Kotak credit Card. My number is [protected] and agency callers have been calling me every now and then. I’ve tried explaining them that this is not the right number and they need to check their records but start using rubbish and bad language. They have tried to blackmail me and threaten me today and i’m not sure what should i do now. Below are couple of numbers from which i received recent calls.

                      [protected]
                      [protected]
                      +1 photos
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                        R
                        riojawahar10
                        Feb 23, 2022
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                        I don't want any sms from your bank thank you
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          D
                          Dewanshu1988
                          from Noida, Uttar Pradesh
                          Feb 21, 2022
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                          Hello Sir,

                          With all due respect, I would like to draw you attention towards Mental harassments and public defamation done by the Bank.
                          I too have Proof with to Prove it, like call recording and Call Details from my cell number as well as My family Members.
                          I have taken a Personal Loan against SPLN60975270 loan number.
                          I agree that i have defaulted Payments towards my loan since i am facing Economical crisis from last one year but still i made payment towards the bank.
                          But from last 3 Months, i am seeing that collecting agent is calling Persons, whom i did not mention in my reference Number and using abusive language.

                          It is a clear case of Public defamation and Mental harassment.

                          I have made complaint against such kind of Behaviors earlier also, but did not got any appropriate response that why i am writing directly to Level 1 as well as to RBI.
                          Everytime i got a response that nothing has been done Wrong from the Bank.

                          An the kind of languages they are speaking, towards My family member is not appropriate.
                          Getting call fron one person Named Mahi sharma whose Mobile number is [protected] and[protected]. Also they are using multiple mobile number for Harassment purpose.

                          I even got threat call from these numbers that they will send guys to my home and will see me and my family.
                          This is very serious situation as they are defaming me infront of entire society.

                          Sir/Madam, I have never asked for any kind of settlement nor i have any intention to go for any settlement.
                          I intent to pay off my entire loan, but these kind of harassments and Public defamation is totally illegal.

                          Kind Regards
                          Dewanshu Shekhar
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Hi! We request you to kindly share the call recordings at Social.[protected]@kotak.com along with the registered number or CRN. ^Team Kotak
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                            T
                            tejaswini leshya
                            Feb 21, 2022
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                            Hi Team,

                            I have made payment 27k in the month of jan 2022, the kotak employee named Naveen who was looking into my issue asked me to make the payment so that I can receive the settlement mail, till date I haven’t received any.

                            Whenever I ask for update he just says his laptop was broken blah blah.

                            And now I am receiving arbitration mail from Advocate, none of the employees were responsible from kotak bank, and they even talk rude. I have text messages saved.

                            I want someone else from other states except Telangana and Andhra Pradesh. They just don’t understand

                            Here are the contact details of Naveen from kotak bank- +[protected]
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Mar 25, 2022
                            Updated by tejaswini leshya
                            Can I have a update on this
                            May 01, 2022
                            Updated by tejaswini leshya
                            No update till date
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                              D
                              from Noida, Uttar Pradesh
                              Feb 20, 2022
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                              Address: sushil communication shop no.2 b-12 market sec 34 Noida near medicos om dairy*

                              Dear team
                              My kotak mahindra bank credit card dispatch with blue dart with mention address house no 1 gali no 1 sector 34 but this address is incorrect...so i request you to please deliver my credit card at this address (sushil communication shop no.2 b-12 market sec 34 Noida near medicos om dairy)

                              Ref no. [protected]
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                H
                                HHarsh Maheta
                                Feb 19, 2022
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                                Address: Kotak Bank Registered Address: 27BKC, C 27, G Block, Bandra Kurla Complex, Bandra(East), Mumbai, Maharashtra, 400051

                                Due to lost of job and shortage of fund my hdfc credit card ending with 1781 is RO to Kotak bank and due to jobless condition not in level to pay the whole bill which is of 31494/- and your executive
                                Mr. Yadav +91 [protected] is saying to pay the whole amount so its request please provide me last 28th Feb time till that i will clear my outstanding and dues and if possible please provide me the settlement on my card
                                Card No: 4893 77XX XXXX 1781 so its request please help me in this matter.
                                So Its request please take action against KOTAK BANK EXECUTIVE
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Feb 21, 2022
                                Updated by HHarsh Maheta
                                +[protected] Also please take action against this person he is consistently creating mental torture
                                Mar 05, 2022
                                Updated by HHarsh Maheta
                                Still there is no update on my complaint and your agent is consistently misbehaving with me
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                                  B
                                  Banothgovind
                                  from Hyderabad, Telangana
                                  Feb 19, 2022
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                                  Address: I moved to Ireland for studies

                                  Dear team,

                                  It's been 5 years that I have used kotak credit cards for just only one time. Since 2019 I have moved to UK so i told team to cancel my credit card by various sources and I have blocked my card after paying annual charges and fine for the card. Since then it's been three years that I have away from India and I was charged for the card that I never received and never used. And I do t know they have directly deducted from my existing saving account without my interest. Kotak is torturing the customers with their credit cards and charges.

                                  I don't know why already blocking the card in 2020 why they have charged me for never received card.

                                  Please reach me out at [protected].

                                  Thank you.

                                  Regards
                                  Banoth Govind.
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    I
                                    IFtikhar 313
                                    Feb 17, 2022
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                                    When i will create my account in Kotak Mahindra Bank.
                                    This shows here. Aadhaar adress shorter then expected.
                                    Unfortunately you, ll have to get your adress
                                    Updated in Aadhaar records to match your complete adress before you can apply for an 811 Kotak Mahindra Bank ACCOUNT.
                                    +1 photos
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