Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 15, 2024
Complaints 4804
Resolved
1326
Unresolved
3478
Quick Links
Statistics
Share
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Kotak Mahindra Bank
Customer Service Contacts

Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ruban Raju
from Chennai, Tamil Nadu
Mar 3, 2022
Report
Copy

My Account Was Freezed (Debit Only)

Address:Kotak Mahindra Bank, Madipakkam Branch

My Kotak Account was freezed on last year(2021) due to address verification. important thing is they didn't put any restrictions for Credit, but they restricted my Debit only. for this reason i can't able to do any transactions. after this issue i tried to contact Kotak customer care but that option also freezed, once i enter my CRN the call will automatically ends. the only option for me was visit to branch. and i visited the branch and...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhs1
Mar 3, 2022
Report
Copy

Getting Loan recovery calls for someone else

Someone has taken loan from of minor amount. I am not Guarantor nor reference for this person, But these guys are Harassing me with the calls and blank calls full day. This is horrifying they steal information online and start making calls . This is breach of privacy. this is literally harassment for the person who is not even aware that some person has taken loan somewhere. I have NEVER taken loan from this bank and don't even wish to.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanna53
from New Delhi, Delhi
Mar 3, 2022
Report
Copy

EMI repayment

Address:GROUND AND MEZANNINE FLOOR, A-5, SARASWATI HOUSE, NARAINA INDUSTRIAL AREA, PHASE-II, Central Delhi

My first EMI- dated[protected] for personal loan- My account was debited twice. The customer care number for delhi region does not work. I don't know how to raise a query....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zakirkoya
from Mumbai, Maharashtra
Mar 2, 2022
Report
Copy

Kotak Bank - Misleading and misinformation regarding 811 zero balance account

I have received a call to open zero balance account so I opted for my wife. While applying it was never informed what document I need to submit and my account was activated after I transfer some amount in that account Kotak Bank deactivated the account and asked to visit nearest branch for KYC. So we visited Mira bhayander branch where it has been a really bad customer experience and now it's been 2 months and the account is still inactive....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Daxesh mandaliya
from Vadodara, Gujarat
Mar 1, 2022
Report
Copy

Fraud calls

Some one unknown person taken loan from Kotak Mahendra bank with id CFB 3494676.

bank continue calling (200+ calls/week) me for loan recovery .

my name Daxesh mandaliya, Vadodara Gujarat
mob: [protected]

pleases me in this trouble

Reagrds

Daxesh Madandaliya...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Indian Human NR
from Noida, Uttar Pradesh
Mar 1, 2022
Report
Copy

Current account activation process

Address:Bangalore

The processes and the management of the bank is making a super delay in current account activation process, and the bank employee took 50k cheque on 18/02/2022 with all documents, but after 12 days too the account activation process not even started.

And the bank executive name vinod never Share ant details, not responds to calls, not share any details with you.

Very bad service by kotak mahindra bank. br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shilpa Jayaprakash
from Bengaluru, Karnataka
Feb 28, 2022
Report
Copy

Hidden Charges On Kotak credit card

Hi,

I have taken a mojo card of Kotak Mahindra Bank, while taking the card I was told that its a free card, its not even 3 months that I got the card, they have charged the annual fee of rupees 1180, for no reason.
And the customer care executive was so rude, she is directly telling nothing can be done and she won't take any complaints regarding this matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shamsher1987
Feb 24, 2022
Report
Copy

Zeta Kodak Meal Vouchers - benefits program

I had been issued Zeta meal vouchers of Kodak from my company.
I received a message on 17th feb'22 about using my balance in Zeta that the Zeta program may be discontinued in 31st March'22.

I have considerable balance in my Zeta as food vouchers and the spends were minimal since two years of pandemic.

I was of the understanding that the card is valid till 2026 and I am in sudden inconvenience because of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit104
from Delhi, Delhi
Feb 23, 2022
Report
Copy

Calling for outstanding bill payment for the card I never owned

Hi, I’m getting a lot of calls from Kotak Mahindra Credit Card recovery agents but the unfortunate part is that I never ever had any Kotak credit Card. My number is [protected] and agency callers have been calling me every now and then. I’ve tried explaining them that this is not the right number and they need to check their records but start using rubbish and bad language. They have tried to blackmail me and threaten me today and i’m...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
riojawahar10
Feb 23, 2022
Report
Copy

Stop sending sms

I don't want any sms from your bank thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dewanshu1988
from Noida, Uttar Pradesh
Feb 21, 2022
Feb 28, 2022
This thread was updated on Feb 28, 2022
Report
Copy

mental harassment and public defamation

Hello Sir,

With all due respect, I would like to draw you attention towards Mental harassments and public defamation done by the Bank.
I too have Proof with to Prove it, like call recording and Call Details from my cell number as well as My family Members.
I have taken a Personal Loan against SPLN60975270 loan number.
I agree that i have defaulted Payments towards my loan since i am facing Economical...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tejaswini leshya
Feb 21, 2022
May 1, 2022
This thread was updated on May 1, 2022
Report
Copy

No settlement mail received after the complete payment

Hi Team,

I have made payment 27k in the month of jan 2022, the kotak employee named Naveen who was looking into my issue asked me to make the payment so that I can receive the settlement mail, till date I haven’t received any.

Whenever I ask for update he just says his laptop was broken blah blah.

And now I am receiving arbitration mail from Advocate, none of the employees were responsible from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
from Noida, Uttar Pradesh
Feb 20, 2022
Report
Copy

Address issue

Address:sushil communication shop no.2 b-12 market sec 34 Noida near medicos om dairy*

Dear team
My kotak mahindra bank credit card dispatch with blue dart with mention address house no 1 gali no 1 sector 34 but this address is incorrect...so i request you to please deliver my credit card at this address (sushil communication shop no.2 b-12 market sec 34 Noida near medicos om dairy)

Ref no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HHarsh Maheta
Feb 19, 2022
Jun 1, 2022
This thread was updated on Jun 1, 2022
Report
Copy

Harassment for Credit Card

Address:Kotak Bank Registered Address: 27BKC, C 27, G Block, Bandra Kurla Complex, Bandra(East), Mumbai, Maharashtra, 400051

Due to lost of job and shortage of fund my hdfc credit card ending with 1781 is RO to Kotak bank and due to jobless condition not in level to pay the whole bill which is of 31494/- and your executive
Mr. Yadav +91 [protected] is saying to pay the whole amount so its request please provide me last 28th Feb time till that i will clear my outstanding and dues and if possible please provide me the settlement on my card
Card No: 4893...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Banothgovind
from Hyderabad, Telangana
Feb 19, 2022
Report
Copy

Payment deducted from my saving account for never received credit card and never used it

Address:I moved to Ireland for studies

Dear team,

It's been 5 years that I have used kotak credit cards for just only one time. Since 2019 I have moved to UK so i told team to cancel my credit card by various sources and I have blocked my card after paying annual charges and fine for the card. Since then it's been three years that I have away from India and I was charged for the card that I never received and never used. And I do t know they have directly deducted...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
IFtikhar 313
Feb 17, 2022
Report
Copy

Account related

When i will create my account in Kotak Mahindra Bank.
This shows here. Aadhaar adress shorter then expected.
Unfortunately you, ll have to get your adress
Updated in Aadhaar records to match your complete adress before you can apply for an 811 Kotak Mahindra Bank ACCOUNT....
+1 photos
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
Kotak mahindra credit card recovery agent harrising me and my family last from 1 month they called me and doing abuse mentally disturbed tourcher and told me if i not paid money they will kill me and asking my location live to come and beat me in my place they called my uncle and father and told them to beat them if i not paid money I ask them i will pay give me my closing letter but they denied to pay only calling me again and agin and abusing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bharath9190
Feb 16, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
Report
Copy

Unwanted Penal Charges even after EMI paid in advance

My Loan : SPLN[protected],

From Jan 2021 till date[protected] I have been charged unwanted charges as Dishonoured, Collection and interest against my loan account when I have made the payment well in advance and I have shared details to kotak employees.

Find the calculation sheet which I have attached along with loan statement, where almost 8000 to 9000 penalty charges are charged unwantedly, request you to check...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kirtan1
from Gurgaon, Haryana
Feb 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed to activate dormant account

Address:vallabh vidyanagar, Gujarat

Dear Kotak team,
I have a savings account with Kotak bank as a senior citizen(Account no: [protected]) which is now dormant. I am in urgent need of funds. Joint-holders(daughters) are now married and live out of station. I need to dissolve and use the FD amount for emergency but CSR at branch informed to bring all holders which is impossible now. Could you please suggest a way out? (FD account: [protected]). My daughters can provide...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neha091
from Faridabad, Haryana
Feb 15, 2022
Jun 1, 2022
This thread was updated on Jun 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding mental harassment

This complaint is regarding mental harassment made by recovery agents and legal persons. I am being harassed by these people.

According to RBI guidelines, no recovery agents can cross their limits to their customers. RBI does not allow any bank to violate the privacy of the customers but recovery agents contacted all the people who are my friends and employers on my social media, they threatened them and they threatened me...
Helpful
4 other people found this review helpful
4 found this helpful
2 Comments
Report
Copy