Kotak Mahindra Bank Complaints & Reviews

Hello sir,
I have a complaint against kotak Mahindra Bank as they have sent me credit card to my address without asking for it. They have generated credit card of my name without my knowledge. I received it today, I need them to cancel my credit card and should do the compensation for using my details without my knowledge to generate credit card on my name.
Thank you
Veena krishnan
[protected]

Respected Sir/Madam

I am holding Kotak Credit card no -[protected]

I have used it and paid installments regularly earlier...But recently From Last 3 years my business has faced financial crisis...and from last 2 years our business is totally stopped, currently I am doing job of Rs 6000 /per month...Which becomes very difficult for us to manage from such small amount..

I do want to pay my dues of kotak credit card, but I need some time for completing the dues ..I need approx 2-3 months time to complete the payment

On January - 4- 2022, Kotak officials along with police force came to my house with "Japti warrent"

They settled my account with Rs 1, 08, 000 I handed them rs 25000 cash at that time by arranging it from one of my friend, and for remaining amount I had given cheque of 83, 000 and asked them to allot me some time...But They are not allowing me time grant...

Currently I have arranged rs 15, 000 to pay against my card...for remaining amount

I request you to please grant me some time appox 2 months ..I do want to pay and clear my dues as soon as possible...I am so much in tension and Depression..

I have a toddler and senior citizens (my in laws) at my home...I hope you can understand..how difficult it becomes to manage home needs with rs 6000 every month...I am really in so much of trouble... Totally tensed and depressed ..

I am trying my bestest to solve this matter as soon as possible by arranging funds...but I need some time...I with both my folded Hands request you to please Grant me some time !!

Divya Makhijani

Credit Card No : [protected]

Paras Defence and Space Technologies IPO Aplied But Ipo Not Alloted.
So Please My Amount Rs.14875.00 Releas. Transaction detail bellow.
UPI ID- ipo.[protected]@kotak
IPO Application No-NSEPDSTLYF[protected]
REMARK-YF[protected]
VALIDITY-23/09/2021 TO 08/10/2021
AMOUNT-14875.00
DEBITED BANK-ICICI BANK
ACCOUNT NO[protected]
TRANSACTION ID[protected]

I get unnecessary calls from the bank every day and including what app messages to clear the credit card out standing. I had explained and written emails to Kotak Bank that i have not taken any loans from the bank nor i never did any transactions with Kotak Bank. They assured me that they will remove my number from the list. Till date no action has been taken even on the what app number also they do not respond. Not sure why they harrase daily after explaining several times

Kotak Mahindra bank makes uninformed and unauthorized debit of surcharges for transactions at Fuel Stations.

Kotak bank credit card department calling me each and every 15 minutes for payment of credit card bill.
I have done FIR against fraud on my credit card.
Also I have submitted this copy to Kotak bank credit department members.
They are continuous calling to me for paying.

One more thing is that I have received mail, What's up messages for another card bill payment which is not my credit card.

Which card I have and bill is there both credit card number is different. So, why I need to pay bill for that card which I haven't used.

Receiving more than 5 sms a day w.r.t to personal loan and 811 account. seriously considering to close my account with them.
I tried using DNCR page of kotak multiple times but it says contact administrator all the time....

While making 1st Payment in NPS, Amount is deducted from account but meanwhile error occurred payment process stucked.
Receipt also not generated.

to check NPS balance or statement, I dont have PRAN as payment process stucked it is not generated yet.

I have to register a legal action against Kotak Bank agent, I have personal loan and I don't have any principal amount due means emi is regular and there is some late fees and for that I got a call from agent he is threatening and speaking rash language

I have call recordings and upon I need to register my complaint

Loan account: SPLN63250268
Agent mobile number: +[protected]

From
Pradeep juyal

[protected]

I went to change in communication address at Bavdhan Pune branch.
It was urgent, to change my address .
But kotak Bank bhavdan Branch, staff told to come on Monday because, one of the employee who is doing the address change process is on leave.

I have taken half leave from my office to to my address change process but this not kotak Bank bhavdan Branch is not supportive at all.
Worst branch I ever visited.
Zero customer service Satisfaction.

Was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."
br...

As I lost my job in December and yet I haven't received my full and final payment and my mother is diagnosed with cancer so I have to put all my savings for her treatment that’s why I was not able to pay my consumer durable lone amount for 1 EMI.Multiple agents from Kotak Mahindra bank started harassing me over the call and WhatsApp and abused me and my family.

I clearly informed them that I will not be able to pay my emi for Dec and Jan but in Feb I will pay my full amount but still, they are calling and abusing me and texting me over WhatsApp while using abusive words.
An agent from Kotak also reached out to my known contact over WhatsApp and call and miss behaved with them.
It's not the 1st time they have done this.
They are harassing me on the daily basis and threatening me. Due to this, I am not able to focus on my new job and not able to take care of my mother. she is a Cancer patient she is terrified by this behaviour.

If this continues then I will file the police complaint and will reach to consumer forum. And also post screenshots with numbers detail on Twitter so that the public can see Kotak is the worst bank. And no one should use this bank as a saving or salary account.

Hi Team,

I have a kotak credit card for almost 3 to 4 years and I have made payment on time since I have received the card and now due to the COVID situation I unable to make the payment as I don't have any job and I had a huge loss in the business as well. The agent name Pravin Kapse - Collection Manager is harrassing me on daily basis to make the make. I have already raised the complainant with the customer service but still no action taken against him. I am very much depressed from the situation. I have told them that just give me sometime and I will try make the payment or will do the settlement. They keep harrassing me saying that we will make nuisance about you, we will file a fraudulent case against which is sec 17 and also will bring police at your home and sieze your family assets. He and his team calling me on daily basis 10 to 15 times and keep on shouting to make the payment. Please help me it's a request.

Amount is deducted from my account as a AMB Non Maintenance Chrg. Please help me to get that money back,

Kotak Mahindra Bank

I (a very senior citizen) wanted to open a Savings Bank account jointly with my wife (also a very senior citizen) and employed daughter.

The bank’s website provides for opening for single operators only! For joint operations one has to approach a Branch. As I do not want to venture out in this pandemic situation, I thought I will talk to them to find out if they can find a way out. But their system provides for only customers and not otherwise, even a prospective customer like me!

The contact numbers received from their website were meant for customers only as the IVR system asked for id numbers!

I think all these banks have provision for opening accounts online only if it is single operator. When will they rise to the needs of the hour?

I have to approach other banks now!

Hi,
I have taken a consumer durable loan bearing no CFB5491546 against a new mobile phone.

I made every payment of EMI within due date.

While purchasing the phone the marketing personnel told me that " you have to pay the EMI directly to the bank because your mandate form is unable to get updated".

I am not defaulter. I made every payment directly to the bank.

One fine morning the marketing personnel told me that the mandate form which was duly signed by you has been updated and henceforth the EMI will be deducted from your bank account.

But, unfortunately, only one EMI couldn't be able to be deducted due to insufficient fund of my account.

But, I made the payment directly to the bank within due date.

Now, I am receiving phone calls and smss' frequently to pay the penal charge of rs. 975/-.

After long time the marketing personnel told me that she is unable to
Wave the penal charge.

Therefore, I am requesting you to kindly wave this penalty charge and please help me out of this problem.

Thanking you,
Beat regards,
Sumanta Biswas
(M) [protected]

This is to report that I was subjected to harassment by employees/agents from Kotak Mahindra Bank Credit Card Team.
I am due by exactly 10 days at the time of writing this complaint.
I have received more than 60 calls in a span of 30 minutes by different agents each time in spite of me informing that I will be making payment today. Is this how this bank works ? 60 calls ?
I had to repeat the same for the first 6-7 calls...

Fullerton fraudsters didn’t update their system for my loan account which was settled years ago and now i am getting all sorts of harassment calls from Kotak bank. These people are absolutely rude, mannerless and threatening me and harassing with the phone call.. I did tell them that the loan account was settled and Fullerton did provide me settlement letter... these guyz are asking for the letter which was given 10 years ago and I don’t have it with me right now as I have moved out of my old address.. they are asking me to pay the principle amount of ₹65, 000/- which is absolutely unfair to me as a customer I have made all the payment and they are saying that they don’t have a record of the same.. the bank has hired only goons and people who only know to fight and yell.. the lady who spoke to me called Me a fraud and said she’ll make sure bank guyz Will track my phone calls, contact my friends and relatives and sit at my home with a legal notice.. etc she didn’t hesitate to use foul language with me.. im clearly not making anybody payment towards their incompetence but me as a single woman have Been threatened by this people.. plz help.. thank you

We are not receiving satisfactory service from our RM Ms. Jinali Shah and Mr. Bhavesh Chauhan.
Since the account was opened, we have demanded for cheque pick up facility. Till date the service is not started.
We had complained in Grievances Level 1 in the month of October 2021, we have received call from our RM. They then approached us with application form for Cheque Pick Up facility. We submitted the form at Chandan House branch to Ms. Jinali Shah.
Since then we are receiving a single statement that “We have received approval for the said facility, will check and confirm you”.
Its almost 3 months now, I have asked Jinali Shah that how much time you need to check and confirm???? Still I have not received reply for that also.
Request to please look in the matter & let us know whether this facility can be done or not.

On the official web site of KOTAK Bank to submit Grievance is not working!

You can check about it at below link:
https://www.kotak.com/en/customer-service/grievance-redressal/banking-service.ht...⇄

On every level (1 to 4) on click of submit button it pops with error message : "Oops! Something went wrong and couldn’t process your request. Please try again later."
I tried number of times during diff...