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Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 27

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Z
Zahra Fatima Nida
Feb 3, 2022
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They have cut 118 rupees from my account for the service I didn't ask for. I want a refund asap
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    Kainth@saab
    from Jalandhar, Punjab
    Feb 3, 2022
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    I'm pay the payment upi for other person but deduct the money but not refund
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      Sushma Kotharkar
      from Sonipat, Haryana
      Feb 2, 2022
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      Kotak collection agent Ramya said she has raised the settlement letter and asked me to 47500 within 2 months.. On 31st Jan I have paid complete amount and cleared the dues.. Ramya told me after making the payment of full amount she will share the NOC/closure letter and yet I have not received any closure letter and Ramya is disapeared now and don't answer my call. I am feeling so depressed and traumatized.. Please help me to close this
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        E
        Emmanuel Murray
        Jan 31, 2022
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        Address: F-2, POORNA Apartments, Secunderabad 500009

        As per my Credit Bureau Report of Experian, I have two credit Card accounts of Kotak Mahindra Bank that are still active. In reality, both are closed long ago. The Credit Bureau is unable to resolve this unless the Bank confirms. Can you confirm the information to the Credit Bureau - Experian.

        My name is Emmanuel V Murray
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          Priyank#Agarwal
          from Kanpur, Uttar Pradesh
          Jan 28, 2022
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          I receive multiple calls for Loan from Kotak mahindra bank everyday. I have informed them that I don't need the loan and requested them each time to stop bothering me with their calls. It disturbs me in my meetings heavily.
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            T
            Thampura
            from Coimbatore, Tamil Nadu
            Jan 27, 2022
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            Hello sir,
            I have a complaint against kotak Mahindra Bank as they have sent me credit card to my address without asking for it. They have generated credit card of my name without my knowledge. I received it today, I need them to cancel my credit card and should do the compensation for using my details without my knowledge to generate credit card on my name.
            Thank you
            Veena krishnan
            [protected]
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              A
              Ashish Makhijani
              from Ahmedabad, Gujarat
              Jan 27, 2022
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              Respected Sir/Madam

              I am holding Kotak Credit card no -[protected]

              I have used it and paid installments regularly earlier...But recently From Last 3 years my business has faced financial crisis...and from last 2 years our business is totally stopped, currently I am doing job of Rs 6000 /per month...Which becomes very difficult for us to manage from such small amount..

              I do want to pay my dues of kotak credit card, but I need some time for completing the dues ..I need approx 2-3 months time to complete the payment

              On January - 4- 2022, Kotak officials along with police force came to my house with "Japti warrent"

              They settled my account with Rs 1, 08, 000 I handed them rs 25000 cash at that time by arranging it from one of my friend, and for remaining amount I had given cheque of 83, 000 and asked them to allot me some time...But They are not allowing me time grant...

              Currently I have arranged rs 15, 000 to pay against my card...for remaining amount

              I request you to please grant me some time appox 2 months ..I do want to pay and clear my dues as soon as possible...I am so much in tension and Depression..

              I have a toddler and senior citizens (my in laws) at my home...I hope you can understand..how difficult it becomes to manage home needs with rs 6000 every month...I am really in so much of trouble... Totally tensed and depressed ..

              I am trying my bestest to solve this matter as soon as possible by arranging funds...but I need some time...I with both my folded Hands request you to please Grant me some time !!

              Divya Makhijani

              Credit Card No : [protected]
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                D
                dharmistha777
                from Bhuj, Gujarat
                Jan 27, 2022
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                Resolved

                Paras Defence and Space Technologies IPO Aplied But Ipo Not Alloted.
                So Please My Amount Rs.14875.00 Releas. Transaction detail bellow.
                UPI ID- ipo.[protected]@kotak
                IPO Application No-NSEPDSTLYF[protected]
                REMARK-YF[protected]
                VALIDITY-23/09/2021 TO 08/10/2021
                AMOUNT-14875.00
                DEBITED BANK-ICICI BANK
                ACCOUNT NO[protected]
                TRANSACTION ID[protected]
                +1 photos
                Jan 27, 2022
                Complaint marked as Resolved 
                Email id - [email protected] Mobile no- 9978993251
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  S
                  Sudheer K N
                  Jan 26, 2022
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                  I get unnecessary calls from the bank every day and including what app messages to clear the credit card out standing. I had explained and written emails to Kotak Bank that i have not taken any loans from the bank nor i never did any transactions with Kotak Bank. They assured me that they will remove my number from the list. Till date no action has been taken even on the what app number also they do not respond. Not sure why they harrase daily after explaining several times
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Jan 31, 2022
                  Updated by Sudheer K N
                  No update received from the bank. I have been getting what app msg, SMS and calls from the bank. I have explained to the bank representative that the no loan has been taken from my end. May the contact details updated is wrong. Bank never understood my concern. Request you to take it up at the earliest.
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                    V
                    Vimalatransion
                    Jan 24, 2022
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                    Kotak Mahindra bank makes uninformed and unauthorized debit of surcharges for transactions at Fuel Stations.
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                      Mitesh Rajyaguru
                      from Ahmedabad, Gujarat
                      Jan 24, 2022
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                      Kotak bank credit card department calling me each and every 15 minutes for payment of credit card bill.
                      I have done FIR against fraud on my credit card.
                      Also I have submitted this copy to Kotak bank credit department members.
                      They are continuous calling to me for paying.

                      One more thing is that I have received mail, What's up messages for another card bill payment which is not my credit card.

                      Which card I have and bill is there both credit card number is different. So, why I need to pay bill for that card which I haven't used.
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        k goutam
                        Jan 24, 2022
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                        Sms bombing

                        Receiving more than 5 sms a day w.r.t to personal loan and 811 account. seriously considering to close my account with them.
                        I tried using DNCR page of kotak multiple times but it says contact administrator all the time....
                        +1 photos
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                        R
                        Ruhi1252
                        Jan 22, 2022
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                        Address: ARC GAURAV A3 201, KHADI MACHINE CHOUK, PUNE

                        While making 1st Payment in NPS, Amount is deducted from account but meanwhile error occurred payment process stucked.
                        Receipt also not generated.

                        to check NPS balance or statement, I dont have PRAN as payment process stucked it is not generated yet.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          pradeepjuyal
                          Jan 22, 2022
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                          I have to register a legal action against Kotak Bank agent, I have personal loan and I don't have any principal amount due means emi is regular and there is some late fees and for that I got a call from agent he is threatening and speaking rash language

                          I have call recordings and upon I need to register my complaint

                          Loan account: SPLN63250268
                          Agent mobile number: +[protected]

                          From
                          Pradeep juyal

                          [protected]
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Hi! We are sorry to know that you are facing some issues. We want to make things right here. Please drop us an email at Social.[protected]@kotak.com elaborating on the concern and your CRN or contact details. We assure you that we shall do whatever it takes to fix this. ^Team Kotak
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                            S
                            sumit143143
                            from Ahmedabad, Gujarat
                            Jan 21, 2022
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                            Address: Bhavdan ,pune

                            I went to change in communication address at Bavdhan Pune branch.
                            It was urgent, to change my address .
                            But kotak Bank bhavdan Branch, staff told to come on Monday because, one of the employee who is doing the address change process is on leave.

                            I have taken half leave from my office to to my address change process but this not kotak Bank bhavdan Branch is not supportive at all.
                            Worst branch I ever visited.
                            Zero customer service Satisfaction.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              R
                              Ruhi1252
                              Jan 20, 2022
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                              Payment Gateway

                              Was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

                              "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."
                              br...
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                              Saket0505
                              from Gurugram, Haryana
                              Jan 20, 2022
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                              As I lost my job in December and yet I haven't received my full and final payment and my mother is diagnosed with cancer so I have to put all my savings for her treatment that’s why I was not able to pay my consumer durable lone amount for 1 EMI.Multiple agents from Kotak Mahindra bank started harassing me over the call and WhatsApp and abused me and my family.

                              I clearly informed them that I will not be able to pay my emi for Dec and Jan but in Feb I will pay my full amount but still, they are calling and abusing me and texting me over WhatsApp while using abusive words.
                              An agent from Kotak also reached out to my known contact over WhatsApp and call and miss behaved with them.
                              It's not the 1st time they have done this.
                              They are harassing me on the daily basis and threatening me. Due to this, I am not able to focus on my new job and not able to take care of my mother. she is a Cancer patient she is terrified by this behaviour.

                              If this continues then I will file the police complaint and will reach to consumer forum. And also post screenshots with numbers detail on Twitter so that the public can see Kotak is the worst bank. And no one should use this bank as a saving or salary account.
                              +11 photos
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                                Ayaan12
                                from Thane, Maharashtra
                                Jan 19, 2022
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                                Hi Team,

                                I have a kotak credit card for almost 3 to 4 years and I have made payment on time since I have received the card and now due to the COVID situation I unable to make the payment as I don't have any job and I had a huge loss in the business as well. The agent name Pravin Kapse - Collection Manager is harrassing me on daily basis to make the make. I have already raised the complainant with the customer service but still no action taken against him. I am very much depressed from the situation. I have told them that just give me sometime and I will try make the payment or will do the settlement. They keep harrassing me saying that we will make nuisance about you, we will file a fraudulent case against which is sec 17 and also will bring police at your home and sieze your family assets. He and his team calling me on daily basis 10 to 15 times and keep on shouting to make the payment. Please help me it's a request.
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  kmmanu140
                                  Jan 17, 2022
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                                  Address: Bangalore

                                  Amount is deducted from my account as a AMB Non Maintenance Chrg. Please help me to get that money back,
                                  +1 photos
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                                    V
                                    vilwadriraju
                                    from Mumbai, Maharashtra
                                    Jan 14, 2022
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                                    Address: Thane City

                                    Kotak Mahindra Bank

                                    I (a very senior citizen) wanted to open a Savings Bank account jointly with my wife (also a very senior citizen) and employed daughter.

                                    The bank’s website provides for opening for single operators only! For joint operations one has to approach a Branch. As I do not want to venture out in this pandemic situation, I thought I will talk to them to find out if they can find a way out. But their system provides for only customers and not otherwise, even a prospective customer like me!

                                    The contact numbers received from their website were meant for customers only as the IVR system asked for id numbers!

                                    I think all these banks have provision for opening accounts online only if it is single operator. When will they rise to the needs of the hour?

                                    I have to approach other banks now!
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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