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Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Mar 26, 2026
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Kotak Mahindra Bank reviews & complaints page 27

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A
abhay114
from New Delhi, Delhi
Feb 7, 2022
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My saving account has been frozen without any intimation, also they have deducted many wrong ATM charges, while i follow branch manager he always say in 2 days it will be resolved, and never got my wrong deduction of around 2500, later i added my wife name in same account with all proof they wanted, and after 5 month they frozed my account, i contacted again branch manager, then he said will do in some days, but after i send all document still not resolved, it has been 1 year, what more, kotak bank doesnt have any complain email section, i reached customer care, they say must visit branch?
why do re-kyc, when i did all? and currently i am not in india, cant visit branch, but they dont hear this and without any intimation blocked my account.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Apr 21, 2022
Updated by abhay114
Nobody has contacted . nowdays with kotak bank only one way communication, .
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    S
    Srikanth Babu KV
    Feb 6, 2022
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    Address: Bangalore

    Sir,

    As you are aware Rapid Car KA05-ML 5703 was taken away by Vijay Kumar and not given back. I have been given police complaint to get a car by raising a PCR case on him.

    Meanwhile I was infected with Covid twice and still have a lot of Lung problems due to Covid. I even lost my corporate Job, long back because of which i am having financial problems as well.

    Due to which I had to shift to my native from Bangalore and not able to respond to your notices.

    Please consider the above things and help me settle the car loan to principal amount (3L).

    Thanking you,
    Srikantha Babu KV
    [protected]
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      Lalit kumar joshi
      from RAJSAMAND, Rajasthan
      Feb 5, 2022
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      I am lalit kumar joshi i want my experience letter my employee id is 72897.
      My email id is [protected]@gmail.com
      Please sent my experience letter as soon as possible
      Thank and regard
      Lalit kumar joshi
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        M
        Mânöj Märçâsïtë
        Feb 4, 2022
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        As my EMI is on 5Feb 2022 suddenly in my account it showing 0 to pay my EMI I add 1st 500rs on 3rd Feb that is today. Adding 500 also its showing my balance as 0.what is this camden town techno why it charging in account
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          Z
          Zahra Fatima Nida
          Feb 3, 2022
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          They have cut 118 rupees from my account for the service I didn't ask for. I want a refund asap
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            K
            Kainth@saab
            from Jalandhar, Punjab
            Feb 3, 2022
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            I'm pay the payment upi for other person but deduct the money but not refund
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              S
              Sushma Kotharkar
              from Sonipat, Haryana
              Feb 2, 2022
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              Kotak collection agent Ramya said she has raised the settlement letter and asked me to 47500 within 2 months.. On 31st Jan I have paid complete amount and cleared the dues.. Ramya told me after making the payment of full amount she will share the NOC/closure letter and yet I have not received any closure letter and Ramya is disapeared now and don't answer my call. I am feeling so depressed and traumatized.. Please help me to close this
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                E
                Emmanuel Murray
                Jan 31, 2022
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                Address: F-2, POORNA Apartments, Secunderabad 500009

                As per my Credit Bureau Report of Experian, I have two credit Card accounts of Kotak Mahindra Bank that are still active. In reality, both are closed long ago. The Credit Bureau is unable to resolve this unless the Bank confirms. Can you confirm the information to the Credit Bureau - Experian.

                My name is Emmanuel V Murray
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                  P
                  Priyank#Agarwal
                  from Kanpur, Uttar Pradesh
                  Jan 28, 2022
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                  I receive multiple calls for Loan from Kotak mahindra bank everyday. I have informed them that I don't need the loan and requested them each time to stop bothering me with their calls. It disturbs me in my meetings heavily.
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                    T
                    Thampura
                    from Coimbatore, Tamil Nadu
                    Jan 27, 2022
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                    Hello sir,
                    I have a complaint against kotak Mahindra Bank as they have sent me credit card to my address without asking for it. They have generated credit card of my name without my knowledge. I received it today, I need them to cancel my credit card and should do the compensation for using my details without my knowledge to generate credit card on my name.
                    Thank you
                    Veena krishnan
                    [protected]
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                      A
                      Ashish Makhijani
                      from Ahmedabad, Gujarat
                      Jan 27, 2022
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                      Respected Sir/Madam

                      I am holding Kotak Credit card no -[protected]

                      I have used it and paid installments regularly earlier...But recently From Last 3 years my business has faced financial crisis...and from last 2 years our business is totally stopped, currently I am doing job of Rs 6000 /per month...Which becomes very difficult for us to manage from such small amount..

                      I do want to pay my dues of kotak credit card, but I need some time for completing the dues ..I need approx 2-3 months time to complete the payment

                      On January - 4- 2022, Kotak officials along with police force came to my house with "Japti warrent"

                      They settled my account with Rs 1, 08, 000 I handed them rs 25000 cash at that time by arranging it from one of my friend, and for remaining amount I had given cheque of 83, 000 and asked them to allot me some time...But They are not allowing me time grant...

                      Currently I have arranged rs 15, 000 to pay against my card...for remaining amount

                      I request you to please grant me some time appox 2 months ..I do want to pay and clear my dues as soon as possible...I am so much in tension and Depression..

                      I have a toddler and senior citizens (my in laws) at my home...I hope you can understand..how difficult it becomes to manage home needs with rs 6000 every month...I am really in so much of trouble... Totally tensed and depressed ..

                      I am trying my bestest to solve this matter as soon as possible by arranging funds...but I need some time...I with both my folded Hands request you to please Grant me some time !!

                      Divya Makhijani

                      Credit Card No : [protected]
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        D
                        dharmistha777
                        from Bhuj, Gujarat
                        Jan 27, 2022
                        Resolved
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                        Resolved

                        Paras Defence and Space Technologies IPO Aplied But Ipo Not Alloted.
                        So Please My Amount Rs.14875.00 Releas. Transaction detail bellow.
                        UPI ID- ipo.[protected]@kotak
                        IPO Application No-NSEPDSTLYF[protected]
                        REMARK-YF[protected]
                        VALIDITY-23/09/2021 TO 08/10/2021
                        AMOUNT-14875.00
                        DEBITED BANK-ICICI BANK
                        ACCOUNT NO[protected]
                        TRANSACTION ID[protected]
                        Jan 27, 2022
                        Complaint marked as Resolved 
                        Email id - [email protected] Mobile no- 9978993251
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          S
                          Sudheer K N
                          Jan 26, 2022
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                          I get unnecessary calls from the bank every day and including what app messages to clear the credit card out standing. I had explained and written emails to Kotak Bank that i have not taken any loans from the bank nor i never did any transactions with Kotak Bank. They assured me that they will remove my number from the list. Till date no action has been taken even on the what app number also they do not respond. Not sure why they harrase daily after explaining several times
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Jan 31, 2022
                          Updated by Sudheer K N
                          No update received from the bank. I have been getting what app msg, SMS and calls from the bank. I have explained to the bank representative that the no loan has been taken from my end. May the contact details updated is wrong. Bank never understood my concern. Request you to take it up at the earliest.
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                            V
                            Vimalatransion
                            Jan 24, 2022
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                            Kotak Mahindra bank makes uninformed and unauthorized debit of surcharges for transactions at Fuel Stations.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              M
                              Mitesh Rajyaguru
                              from Ahmedabad, Gujarat
                              Jan 24, 2022
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                              Kotak bank credit card department calling me each and every 15 minutes for payment of credit card bill.
                              I have done FIR against fraud on my credit card.
                              Also I have submitted this copy to Kotak bank credit department members.
                              They are continuous calling to me for paying.

                              One more thing is that I have received mail, What's up messages for another card bill payment which is not my credit card.

                              Which card I have and bill is there both credit card number is different. So, why I need to pay bill for that card which I haven't used.
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                K
                                k goutam
                                Jan 24, 2022
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                                Sms bombing

                                Receiving more than 5 sms a day w.r.t to personal loan and 811 account. seriously considering to close my account with them.
                                I tried using DNCR page of kotak multiple times but it says contact administrator all the time....
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                                R
                                Ruhi1252
                                Jan 22, 2022
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                                Address: ARC GAURAV A3 201, KHADI MACHINE CHOUK, PUNE

                                While making 1st Payment in NPS, Amount is deducted from account but meanwhile error occurred payment process stucked.
                                Receipt also not generated.

                                to check NPS balance or statement, I dont have PRAN as payment process stucked it is not generated yet.
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  pradeepjuyal
                                  Jan 22, 2022
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                                  I have to register a legal action against Kotak Bank agent, I have personal loan and I don't have any principal amount due means emi is regular and there is some late fees and for that I got a call from agent he is threatening and speaking rash language

                                  I have call recordings and upon I need to register my complaint

                                  Loan account: SPLN63250268
                                  Agent mobile number: +[protected]

                                  From
                                  Pradeep juyal

                                  [protected]
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Hi! We are sorry to know that you are facing some issues. We want to make things right here. Please drop us an email at Social.[protected]@kotak.com elaborating on the concern and your CRN or contact details. We assure you that we shall do whatever it takes to fix this. ^Team Kotak
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                                    sumit143143
                                    from Ahmedabad, Gujarat
                                    Jan 21, 2022
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                                    Address: Bhavdan ,pune

                                    I went to change in communication address at Bavdhan Pune branch.
                                    It was urgent, to change my address .
                                    But kotak Bank bhavdan Branch, staff told to come on Monday because, one of the employee who is doing the address change process is on leave.

                                    I have taken half leave from my office to to my address change process but this not kotak Bank bhavdan Branch is not supportive at all.
                                    Worst branch I ever visited.
                                    Zero customer service Satisfaction.
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                      Ruhi1252
                                      Jan 20, 2022
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                                      Payment Gateway

                                      Was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

                                      "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."
                                      br...
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