Dear Kotak team,
I am writing this email regarding an employee of the Kotak (Name :jakkula mallaiah at [protected]. - jakkula.[protected]@kotak.com) who is harassing me with all kinds of tactics.
I would like what kind of responsibilities or charges he currently has at Kotak and how he can treat a customer like this.
It started off with settlement of non payment fees to this situation. I am attaching the mailers received . kindly look into the matter and do the needful.
I need more information on the passport impounding notice.
This is the latest one happened today, But the kotak employees keep on calling us using awful words and messages, let me share the screenshots too, I made the total payment till date 1, 10, 000 everyone comes and says we will give you best settlement please pay 5, 000 or 10, 000 that' s what I was doing it from august, I had really bad experience from kotak bank, The recovery agents are worst. Why do they send whatsapp text messages, You guys don't respect women at all, just bcause of you're mental stress and torcher my dad hospilized.
The customer care is much better, they know the value, but the agents wants money, And this jakkula mallaiah is after my life, though I made the payment still he'z sending mails on passport impound, I really don't understand did I do any scam?
And also find the attachments of kotak employee messages ever.
Please ignore, if there was a naveen contact details in the attached screenshot, Bcause he was the only guy, who knows ethics and values.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
We hope your query related to CPP has been successfully resolved.
Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Regards
CPP Team