Kotak Mahindra Bank Complaints & Reviews

I am receiving calls from bank to pay the bill even after i have paid the credit card bill. They are calling me 10 times a day. Such a pathetic bank.
Crn[protected]

I've done recharge from Bharat pay account on 24but recharge was an successful and payment has been debited from my account and my money has been not been refunded delete customer care told to submit their bank statement of 24 and 25 below are the attachment please refund my money. otherwise I will go with the RBI guidelines

amount is 189 rupees

I have done recharge from your Bharat pay account on 24 but the payment is successful and the recharge is on an unsuccessful please refund my money to my bank account otherwise I will go with the RBI guidelines
customer care toll to submit the bank statement of 24 and 25 below are the submitted documents

amount is 189 rupees...

On 17th December 2021, I had contacted customer care for the cancellation of my credit card and subsequent release of my FD associated with it. Had made all the credit card payments before requesting for cancellation. The customer care representative assured us that the request will be submitted the same day and that the FD will be released within 4 working days. However, on 20th December, the statement shows INR 334 outstanding to be paid. On 24th, when contacted the customer care representative, he said that the request for cancellation of the card wasn't submitted and that I have to pay the outstanding amount to cancel the same. It was clearly mentioned on the 17th to cancel the card and logically if any payment outstanding after that is not liable to be paid by me. KINDLY RELEASE THE FD AT THE EARLIEST. We do have the phone call record of both the conversations made.

Kotak personal loan Team is not giving me my Demand draft as I have applied for loan from them. I have been waiting for last 4 Business days and every day team tell me sir for 1 more day and Its been 20 days I am waiting for loan process to get cleared. I have been calling them but getting no response from them and they have been very rude unprofessional which is not acceptable.

Hi I am K Divya, registered Number: [protected]
Dated Fri, Dec 17, 11:30 AM (6 days ago) i opened FIXED DEPOSIT WITH KOTAK Bank
Please find your Term Deposit details as below:

Term Deposit Number: [protected]

Deposit Amount: INR. 16750

Tenure: 13 months and 0 days

Maturity Amount: INR. 16750
---

WHEN I log in to MOBILE Application they say i don't have any FIXED Deposits available. Neither not updating anything on my CREDIT CARD APPLIED AGAINST FIXED DEPOSIT. STATUS OF CREDIT CARD APPLICATION AGAINST FD IS SHOWING 0 TO MY SURPSRISE.

Your application for issuance of Kotak Aqua Credit Card against Fixed Deposit has been successfully completed.

Your Application Tracking Number is[protected].

I WOULD REQUEST TO GIVE ME STATUS ON MY CREDIT CARD ELSE I WANT TO CANCEL MY FIXED DEPOSIT. Very disappointed for not getting any emails neither calls from bank. wrote 30 emails and called 7times no response from them.

NEED ASSISTANCE IN CANCELLING MY FOXED DEPOSIT ELSE UPDATE MY CREDIT CARD APPLICATION STATUS. I DONT MINE I[censored] DONT APPROCE MY CREDIT CARD CANCEL MY FOXED DEPOSIT AND NEED CALL BACK WITH OUT FAIL FROM UR BANK TEAM FOR GIVING ME MENTAL STRESS

From past six month I am harrased by the recovery agent of Kotak cards.
If my relative who lives in mumbai is unable to pay the dues and not answer her call what can i do for that, why she starts calling me and talks in very abusive language.
When I politely told him that im not in contact with them and do not harass me for his dues, then she went ahead and called up my family members and further calling up daily..i dont even know who gave me d phone no. to her.
The recovery agents are ill mannered and uneducated that they do not know how to talk to a lady.

Kotak cards is actually loosing its name due to such holligans.

This is a serious concern and need to take legal action against kotak bank now.
Her name is divya patil and mobile no. Is [protected]

I am getting a larger number o[censored]nwanted messages from Kotak Mahindra Bank which are irritating me. Please don't send those.

As per the letter given by the kotak bank I had paid the settelment amount but due to some reasons i had paid lately and while paying the collection agent told that it is fine and will not give a cal but after two months a person is calling and tell me to pay 1500 as ratification amount to close the account.

I had told him that keep the letter ready I will pay the amount and collect the letter.

he denied of giving the first, I told him that i am going to come to the branch and pay it.

but he started talking rubbish

the phone number he is caling is[protected] and [protected]

attaching the screen shot of the chat, he deleted all his voice messages and also he say that he will do whatever he want

My father had transfer of Rs 20000.00 from his HSBC UAE account to my Kotak Mahindra bank account no.[protected] on dated[protected], but amount not yet credited to my account. for this i have given the SWIFT copy to my branch manager as a international fund transfer proof. but even though payment not credited. Kindly look into this and do the needful to release my funds urgently.

The bank person is fooling every time since last 6 months but haven't processed my subsidy yet.
The house registration date is 03-Feb-2021 but there is no update on subsidy till now even after following up with the team since last 8 months.
Kindly do the needful at the earliest.

This complaint is regarding the harassments continuously made by the recovery agents of kotak mahindra bank.

Scenario: i have opened the saving account of kotak mahindra bank and didn't maintained minimum balance. After the passing of 2 months bank issued me the CREDit card of 180000 (Approx).
In 2018, i decided to return card to bank and apply for reversal. Bank gave me the reversal letter of 30000 per month. I made...

आदरणीय महोदय/ महोदया
Respected Sir/Madam,

Our Customer Sri Serajul Hoda, On[protected] creditted Rs 5000.00 Through mobile Banking UPI linked with his Sb account [protected] Wrongly. The Benificiery UPI ID was [protected]@upi. The same amount was credited in the Kotak Bank having IFSC Code KKBK0005076, account number [protected] of Aftab Alam on[protected] vide UPI Ref No UPI[protected]e448bfaa9be9c321becbf9.

We are unable to find the E Mail ID of the Kotak Mahindra Branch having IFSC Code KKBK0005076, at Allahabad, Kakkar Road.
Hence we are reqyesting to raise this issue with the Kotak bank and provide the account holder contact details, and also raise the Request for holding Funds in Kotak Mahindra Bank.

Please mak lien in the concerned account as this is the wrong transactions and also requesting to furnish the Contact details so that we cane request for its refund from the wrong beneficiary,

Your early and prompt response is highly appreciated

I am getting frequent SMS from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

I am not interested in this and I would like to unsubscribe from your promotional SMS. Please kindly take action to stop it as soon as possible.

I have taken a loan for washing machine from Kotak Mahindra Bank in April 2021. My installment used to be deducted from my account but once There was no balance in account hence it was deducted after one day and I was asked to pay the penalty of Rs. 750/-, which I have paid. Now in December 2021, after deducting all my installments. Kotak is sending messages for penalty, sometimes it is for depositing Rs.975/- and sometimes Rs. 1500/-. The...

I had taken a loan of 3000 from a financial company other than my bank in 6/2/2021 and until september 2021 the ecs has been returned 19 times for emi's of 73 and one emi of 3200. the bank just deducted 11385 from my account for the cancellation of ecs charges. thi smoney was for my college tuition fee i would like a refund for now. even if the bank doesnt want to waiver my charges fully or partially i could sign a bond declaring i owe them the money and pay them within a period of time. Please resolve my issue

Respected sir,
Recently, i got a call from a lawyer who threatened my father that he is from Civil court. He said that we have to submit 9000 rupees/ in consideration of the ABN AMRO CARD my father had in 2007.
However, my father had paid all the dues at that time only and no dues were overdue.
Now, they are coming after 14 years suddenly and threatening us in name of kotak mahindra bank (Phoenix Arc owned by Kotak)
I request you to please handle my case and get the case closed immediately. The due was not even reflected on my credit score earlier this month.
Kindly settle the case. If it goes on to my cibil score, i would have no other option but to file a complaint against upper authorities.

My kotak consumer durable loan no CFB4407348, I pre paid Loan ammount via online, but it is not credited to my loan ammount, but continuously debited from my kotak account, and now my account balance is negative 9 thousand, please help. i already paid 1000 extra, please refund it to my bank, please check my statement also

I have applied for kotak term insurance, I paid the amount but document not processed successful.
I want to cancel my policy process, and want my money back.
My quote number is QUOTE NUMBER 0T2198994.
CHECK THE SCREENSHOT.
Number is [protected].
Name sumit Ramesh ohal...

I’m was account holder last year they provided me a consumer durable loan
After receiving the loan my account was auto closed when I check it shows my acc does not exist with this bank
And at last I get sms every month pls maintain sufficient balance for upcoming consumer durable loan emi
If my acc does not exist which account shall I deposit the money or transfer
And after that they return the Ecs and charge late payment fees gst and other fines etc when contacted branch they tel we r working on this issue from pass 6 months facing the issue and they have added rs 11000 as penalty though it’s not my fault