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Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Feb 5, 2026
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Kotak Mahindra Bank reviews & complaints page 34

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K
Kiran0848
from Hassan, Karnataka
Oct 2, 2021
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Address: 301,KADANURU(V)(P)

I have been using this account from last 1.5 years and my kotak account is salary savings account but now i have noticed that my account is keep deducting from rs.23.60 on the daliy basis for the atm cw fees-dom. As per my knowledge there are 5 transactions are free in a month i have charged 3 times till toady, your bank is keep charging rs.23.60 from my account which is not good...
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    V
    VaibhavKute
    Oct 1, 2021
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    Alert!
    Mandate reference no: HDFC00000000xxxxxx issued to KOTAK MAHINDRA BANK LTD with value Rs. 100000.00 and frequency MNTH is received today for processing.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      K
      Kumaraaa
      Oct 1, 2021
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      Address: Amazon
      Website: Amazon

      RESPECTED SIR / MADAM,

      Greetings of the day

      SUB = AMOUNT COULDN'T CREDIT TO MY KOTAK MAHINDRA BANK ACOUNT

      13/ 08 2021 at that time I did online purchase on Amazon.com but unfortunately I canceled my order .my order amount was (₹12060) once I canceled my order I received only( ₹100) my balance( ₹ 11960 )amount was not received. I can attached my order details files in below pls check that and give me a proper response
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Refund initiated amazon but not receive
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        S
        shubhamald
        Oct 1, 2021
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        Hello Kotak Bank,

        I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

        I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.
        My mobile number is [protected]

        Thanks
        Shubham Vishwakarma
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          P
          Pavan enna
          Oct 1, 2021
          May 17, 2023
          This thread was updated on May 17, 2023
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          Kotak secure one policy no.GO000036

          I want to cancel my kotak secure one insurance policy I'm totally unsetisfide with this insurance policy kotak costumer exicutive no. Not respond I try many time costumer miss lead me.i want refund my money back which is 2938/-
          Name pavan meena
          Policy no GO000036
          Kotak group secure one insurance policy
          MOBILE no [protected]
          Email [protected]@gmail.com...
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          Aditya Pamulapati
          from Hyderabad, Telangana
          Oct 1, 2021
          Resolved
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          Resolved

          I am Aditya Pamulapati holding a savings 811 account in your bank.
          So, few hours ago I ordered an Image debit card in your kotak mobile application and the total amount deducted was Rs.468 which is way higher than the amount that initially showed up as Rs.234. As this seemed suspicious, I called your customer care and got mis leading information saying the extra amount of Rs.234 was an annual charge but thanks to my home branch executive who confirmed that there won't be any extra charges in addition to the amount of Rs.234 and the kotak bank cheated me by imposing an extra charge. In order to confirm legally, I requested your customer care executives for an invoice but those guys were so rude and unprofessional and said there won't be any invoice for the purchase of the debit card. Initially neither the extra amount wasn't showed up on kotak application nor your customer care executives will not be sending the invoice which clearly indicates that Kotak is not at all accountable and don't care about their customers by imposing those illegal charges. I asked the executive to cancel the debit card but that guy confirmed that the refund will not be credited and the card will be not be delivered which is a huge cheating in the current corporate society as the basic privacy policy of any company is to refund the amount to the customer if the ordered product is cancelled.
          Nov 3, 2021
          Complaint marked as Resolved 
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 03, 2021
          Kotak Mahindra Bank Customer Care's response
          Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
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            M
            meenaku
            from HYDERABAD, Andhra Pradesh
            Sep 30, 2021
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            Fraud bank, they are charging for credit card for no reason, how many times should I pay. Every month they are charging even though there is no dues
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              D
              Discern about India
              Sep 30, 2021
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              9, 212.92 debited from my bank at amazonprime.combined. its not me.
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                G
                girra mahesh
                Sep 30, 2021
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                Last 2 mnths aonwrads iam paying credit cared bill, they are deducting money and saying silly reasons for over due, over limit, over interest liket this . so i stoped paying credit card bill . so today morning i got call from [protected] this num name mikel . so he use to talk abusing langaige . now i need to talk y he talked like that .
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  N
                  niraliy patel
                  Sep 29, 2021
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                  Address: 88, MORA FALIYA, SALEJ

                  I want to cancel my credit card which is leon with my fixed deposit but every time when i called on customer care number they did not reply properly and everytime they give excusses. i have some financial issues and i need to break my FD but kotak mahindra bank customer service did not support very well. bank cannot take any decision about my money.
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    S
                    Shashijit
                    from Bengaluru, Karnataka
                    Sep 29, 2021
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                    Address: No.30, I Main, Shaktinagar, BV Reddy Layout, Kalyanagar PO, Bangalore 560043

                    Dear Sir,

                    Sub: Credit card No.[protected]

                    During the first week of August 2021 I had spoken to customer care of Kotak Bank regarding the balance outstanding in my credit card. I was told it was Rs.28616/- and was also told by her that after that I will not get any payment requests.

                    Paid by NEFT ref.No. MUM-N[protected] on 11th August 2021 for Rs.28616/-.

                    In August 2021 I got a Kotak bill for Rs.1330/- and this month I got a bill for Rs.2900/- What is this? After making the complpete payment why should I continue to get bills. Kindly clarify.

                    Regards,

                    Shashikala Jitendra
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      H
                      Hari Dhulipalla
                      from Ongole, Andhra Pradesh
                      Sep 28, 2021
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                      I have an account with Kotak. Recently they have deducted the amount mentioning AMB non maintenance charges without any information. At least they have to inform through mail or message.How harsh is this
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                        P
                        parveen singh rathor
                        Sep 25, 2021
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                        Resolved

                        Address: Rishabhdeo

                        I have requested for setllment but they are harassing making call on continues i have paid them 30000 k for setllement now they are saying you need to pay 20000 more to closed
                        Oct 27, 2021
                        Complaint marked as Resolved 
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 26, 2021
                        Kotak Mahindra Bank Customer Care's response
                        Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
                        Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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                          V
                          vijay.paun
                          from RAJKOT, Gujarat
                          Sep 25, 2021
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                          We was received august credit card bill at 27-aug-21and we check but bill amount total is 60000 and bill i was 99000 and we call to customer care and interact to vidyushi madam and she was said we accelerate to my team and solve your query we was wait 2-3 days and we send many mail to kotak bank regarding this issue but not any revert and we fed from they and we was call to customer care in credit card manager marry madam and we explain all over query and we was check all entry by entry of bill and then she was agree that bill has a error or mistake and she was committed me that your query solve within 2-3 days but till date we not received any confirmation from her. she was committed also that you will not pay any late charge but now she is not receive my call and not any revert from bank side we daily call to customer care but daily different person are attain to me and again they want explain issue but solution is 0 till date.

                          Credit card no- [protected]
                          CRN[protected]
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            A
                            Abhee601
                            from Mumbai, Maharashtra
                            Sep 25, 2021
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                            Address: Mumbai

                            Due to lockdown thing my amount has been reached to 35k agent used to call me and give threats to please pay after which I got connected to Yusuf from Kotak bank +[protected] he has promised me that after paying 30k as a reversal amount your account will be closed soon and he provided me a letter I paid fully with emi from feb to June but I miss placed the letter which was given to me by whatsapp as I have lost my phone. But after paying Kotak agent used to ask me show me the letter and Yusuf don’t used to pick my call I told them it has to be in system soon after 3 months they manage me account by informing that sir zero ho jaayga amount aapka but it’s still showing 2k and intrst are growing each month I told them to provide letter as they have promised me at time of payment but there is no response yet just need more money to close the amount I have wasted my 5 months callin here and there please help me as soon as possible.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              P
                              pritamdhondge
                              from pune, Maharashtra
                              Sep 24, 2021
                              Resolved
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                              Resolved

                              Address: Flat no 301 maitri apartment, warje malwadi, pune

                              Hi sir/madam,

                              Please share with me my loan account statement.
                              loan account number :- CFB3914382
                              NAME :- MAYURI DILIP DONDGE

                              THIS MOUNT EMI PROBLEM FOR YOUR SITE.
                              We already have maintain account balance but same issue in the bank site my EMI is not debit on 5th September 2021. but the next day the bouncing charges debit on my account. please check my issue and return my bouncing changes on my account ten we have to pay EMI amount.

                              I am facing the same issue 2 times so please check and revert me.

                              kokat mahendra user is not responsible person

                              Thanks
                              Pritam Dhondge
                              For mayuri dhondge husband
                              Sep 25, 2021
                              Complaint marked as Resolved 
                              Pritam dhongi 9623970388
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 26, 2021
                              Kotak Mahindra Bank Customer Care's response
                              Hi! We understand your concern. Please allow us some time as we're getting this checked. We solicit your co-operation in the interim. ^Team Kotak
                              Verified Support
                              Sep 26, 2021
                              Kotak Mahindra Bank Customer Care's response
                              Hi! We are still coordinating with the relevant team. We will update you once we get revert from them. ^Team Kotak
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                                V
                                vijay.paun
                                from RAJKOT, Gujarat
                                Sep 24, 2021
                                Resolved
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                                Resolved

                                We Had send many mail and call to kotak bank but we not received any revert. we had received august bill of my credit card and after check bill we find that bill has a total mistake and we was call and mail to customer care department of kotak mahindra bank but they not ready to listen ant details and we complaint to others but they not ready understand any excuses and force me to pay bill without confirmation, now i am tire to them and after fad we complaint.

                                CRN[protected]
                                Oct 28, 2021
                                Complaint marked as Resolved 
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Sep 24, 2021
                                Updated by vijay.paun
                                We Had send many mail and call to kotak bank but we not received any revert. we had received august bill of my credit card and after check bill we find that bill has a total mistake and we was call and mail to customer care department of kotak mahindra bank but they not ready to listen ant details and we complaint to others but they not ready understand any excuses and force me to pay bill without confirmation, now i am tire to them and after fad we complaint.
                                Verified Support
                                Sep 25, 2021
                                Kotak Mahindra Bank Customer Care's response
                                Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                                  R
                                  Rahul yadav 9561
                                  Sep 23, 2021
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                                  Address: India
                                  Website: [email protected].

                                  I was not able to maintain bank balance !
                                  So I missed to pay for sip, after two days I managed and maintained, amount was deducted by kotak Bank, but with no response and reply, I assumed that it will take time to get response but after 10 days, I got transaction in my statement that 499 and 590 has been deducted as a ecs charge, for a student it is large amount, this is not right toh charges this much amount
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                                    V
                                    Venkadasamy
                                    Sep 23, 2021
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                                    Address: Amazon

                                    I have paid amount 12060 September 13/09/21 Monday evening in amazon and I have canceled the order unfortunately and I'm call to aske the amazon customer care center there are saying your money will refund till 18/09/21 I'm not receive the full refund amount 12060 rupees I have received just 100 from amazon Wednesday evening 15/09/21 so my pending amount is 11960 I'm not received
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    Sep 23, 2021
                                    Updated by Venkadasamy
                                    Refund initiated amazon but not receive

                                    Verified Support
                                    Sep 25, 2021
                                    Kotak Mahindra Bank Customer Care's response
                                    Hey! Allow us an opportunity to fix this. Please shoot us an email at Social.[protected]@kotak.com so we can help make this right. ^Team Kotak
                                    Sep 25, 2021
                                    Updated by Venkadasamy
                                    This is mail id is rejected automatically
                                    Verified Support
                                    Sep 26, 2021
                                    Kotak Mahindra Bank Customer Care's response
                                    Hi! We are sorry to hear that. We request you to drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
                                    Sep 26, 2021
                                    Updated by Venkadasamy
                                    Do you have any other gmail I'd because this email is rejected automatically computer server
                                    Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
                                    Venkadasamy's [Complaint's author] reply, Sep 24, 2021
                                    Your CRN 449200629
                                    Account Number 4945136121
                                    IFSC Code KKBK0000467
                                    UPI Handle 9176780606@kotak
                                    Venkadasamy's [Complaint's author] reply, Sep 25, 2021
                                    I will sent email [email protected] they rejected the my email
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                                      A
                                      Ayeshkhan
                                      Sep 22, 2021
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                                      Hey sir/ma'am
                                      I still have no updates found no one contacted me nor I have received my money please help me as soon as possible I need my money back.
                                      The Refund Reference Number provided for the transaction from Amazon is RFN :[protected]
                                      THANKING YOU (:

                                      Please help me
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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